cannot email ebook to kindle

Bug #1995772 reported by Giuseppe Nifosi
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
calibre
Invalid
Undecided
Unassigned

Bug Description

Running Windows 11 22H2
Have always been able to send to kindle, recently in epub format as well without transforming in MOBI. This error appeared suddenly, just a day after successfully sending other epub books to kindle.

calibre, version 6.7.1 (win32, embedded-python: True)
Invio del libro tramite email non riuscito: Non riuscita: Invia tramite email Comunicazione Assertiva: Come Comunicare in Modo Efficace e Dare Inizio a Conversazioni Vincenti a <email address hidden>

Starting job: Invia tramite email Comunicazione Assertiva: Come Comunicare in Modo Efficace e Dare Inizio a Conversazioni Vincenti a <email address hidden>

Sending failed...

Traceback (most recent call last):
  File "calibre\gui2\email.py", line 47, in run
  File "calibre\gui2\email.py", line 136, in sendmail
  File "calibre\utils\smtp.py", line 162, in sendmail
  File "calibre\utils\smtp.py", line 142, in sendmail_direct
OSError: Failed to send mail: SMTPRecipientsRefused({'<email address hidden>': (550, b'5.7.1 IP address blacklisted by recipient')})

Job: "Invia tramite email Comunicazione Assertiva: Come Comunicare in Modo Efficace e Dare Inizio a Conversazioni Vincenti a <email address hidden>" failed with error:
Traceback (most recent call last):
  File "calibre\gui2\threaded_jobs.py", line 82, in start_work
  File "calibre\gui2\email.py", line 104, in __call__
  File "calibre\gui2\email.py", line 47, in run
  File "calibre\gui2\email.py", line 136, in sendmail
  File "calibre\utils\smtp.py", line 162, in sendmail
  File "calibre\utils\smtp.py", line 142, in sendmail_direct
OSError: Failed to send mail: SMTPRecipientsRefused({'<email address hidden>': (550, b'5.7.1 IP address blacklisted by recipient')})

Called with args: ('C:\\Users\\gnifo\\AppData\\Local\\Temp\\calibre_uf5cd_ll\\6ydlgpm8caltmpfmt.epub', 'Comunicazione Assertiva_ Come Comunicare in Modo Efficace e Dare Inizio a Conversazioni Vincenti - Donato Trebbiani.epub', '<email address hidden>', 'zSwrVIrfX8ELLuhh9rSRGB', 'bvcjwDUB8iBeC6zfNJs5GH') {'notifications': <queue.Queue object at 0x000001C3858D9900>, 'abort': <threading.Event object at 0x000001C3858D88E0>, 'log': <calibre.utils.logging.GUILog object at 0x000001C3858D8C70>}

Revision history for this message
Kovid Goyal (kovid) wrote :
Changed in calibre:
status: New → Invalid
Revision history for this message
Giuseppe Nifosi (ziopino56) wrote :

I tried sending an ebook in epub format directly from my gmail account, from the same PC.
It updated just fine. All email settings in calibre have never been modified. All Kindle emails settings are also all correct.
So it does seem to be a calibre issue, although I don't understand why it was working fine until the previous day.
Please advice if more technical info is needed.
Thank you.

Revision history for this message
Kovid Goyal (kovid) wrote :

Again, set up an email relay in calibre. You are sending email directly
from your computer to amazon instead of via a relay. Amazon no longer allows that.

Revision history for this message
Giuseppe Nifosi (ziopino56) wrote : Re: [Bug 1995772] Re: cannot email ebook to kindle
Download full text (3.5 KiB)

Hello Kovid,
Thanks for your quick reply.
It may be possible i'm not understanding your suggestions, my fault. Please
allow me to repeat the situation:
I've been using Calibre for many years, and have always sent my ebooks to
Kindle using Calibre. That's why I was amazed that suddenly it stopped
working.
To make a test, I sent an ebook to Kindle using my gmail account directly
from gmail, and worked OK.
That's why I assumed there is something incorrect on Calibre side.
By "relay" do you mean setting up the GMX account mentioned inside Calibre?
Thank you again for your support!
Cordially,
Giuseppe.

Il Mar 8 Nov 2022, 00:46 Kovid Goyal <email address hidden> ha
scritto:

> Again, set up an email relay in calibre. You are sending email directly
> from your computer to amazon instead of via a relay. Amazon no longer
> allows that.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1995772
>
> Title:
> cannot email ebook to kindle
>
> Status in calibre:
> Invalid
>
> Bug description:
> Running Windows 11 22H2
> Have always been able to send to kindle, recently in epub format as well
> without transforming in MOBI. This error appeared suddenly, just a day
> after successfully sending other epub books to kindle.
>
> calibre, version 6.7.1 (win32, embedded-python: True)
> Invio del libro tramite email non riuscito: Non riuscita: Invia tramite
> email Comunicazione Assertiva: Come Comunicare in Modo Efficace e Dare
> Inizio a Conversazioni Vincenti a <email address hidden>
>
> Starting job: Invia tramite email Comunicazione Assertiva: Come
> Comunicare in Modo Efficace e Dare Inizio a Conversazioni Vincenti a
> <email address hidden>
>
> Sending failed...
>
> Traceback (most recent call last):
> File "calibre\gui2\email.py", line 47, in run
> File "calibre\gui2\email.py", line 136, in sendmail
> File "calibre\utils\smtp.py", line 162, in sendmail
> File "calibre\utils\smtp.py", line 142, in sendmail_direct
> OSError: Failed to send mail: SMTPRecipientsRefused({'
> <email address hidden>': (550, b'5.7.1 IP address blacklisted by
> recipient')})
>
>
> Job: "Invia tramite email Comunicazione Assertiva: Come Comunicare in
> Modo Efficace e Dare Inizio a Conversazioni Vincenti a
> <email address hidden>" failed with error:
> Traceback (most recent call last):
> File "calibre\gui2\threaded_jobs.py", line 82, in start_work
> File "calibre\gui2\email.py", line 104, in __call__
> File "calibre\gui2\email.py", line 47, in run
> File "calibre\gui2\email.py", line 136, in sendmail
> File "calibre\utils\smtp.py", line 162, in sendmail
> File "calibre\utils\smtp.py", line 142, in sendmail_direct
> OSError: Failed to send mail: SMTPRecipientsRefused({'
> <email address hidden>': (550, b'5.7.1 IP address blacklisted by
> recipient')})
>
> Called with args:
> ('C:\\Users\\gnifo\\AppData\\Local\\Temp\\calibre_uf5cd_ll\\6ydlgpm8caltmpfmt.epub',
> 'Comunicazione Assertiva_ Come Comunicare in Modo Efficace e Dare Inizio a
> Conversazioni Vincenti - Donato Trebbiani.epub', '<email address hidden>',
> 'zSwrVIrfX8ELLu...

Read more...

Revision history for this message
Kovid Goyal (kovid) wrote :

yes, that's what I mean. It doesnt have to be GMX it can be any email
service you like.

Revision history for this message
Giuseppe Nifosi (ziopino56) wrote :

Thanks!

Il giorno mar 8 nov 2022 alle ore 10:46 Kovid Goyal <
<email address hidden>> ha scritto:

> yes, that's what I mean. It doesnt have to be GMX it can be any email
> service you like.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1995772
>
> Title:
> cannot email ebook to kindle
>
> Status in calibre:
> Invalid
>
> Bug description:
> Running Windows 11 22H2
> Have always been able to send to kindle, recently in epub format as well
> without transforming in MOBI. This error appeared suddenly, just a day
> after successfully sending other epub books to kindle.
>
> calibre, version 6.7.1 (win32, embedded-python: True)
> Invio del libro tramite email non riuscito: Non riuscita: Invia tramite
> email Comunicazione Assertiva: Come Comunicare in Modo Efficace e Dare
> Inizio a Conversazioni Vincenti a <email address hidden>
>
> Starting job: Invia tramite email Comunicazione Assertiva: Come
> Comunicare in Modo Efficace e Dare Inizio a Conversazioni Vincenti a
> <email address hidden>
>
> Sending failed...
>
> Traceback (most recent call last):
> File "calibre\gui2\email.py", line 47, in run
> File "calibre\gui2\email.py", line 136, in sendmail
> File "calibre\utils\smtp.py", line 162, in sendmail
> File "calibre\utils\smtp.py", line 142, in sendmail_direct
> OSError: Failed to send mail: SMTPRecipientsRefused({'
> <email address hidden>': (550, b'5.7.1 IP address blacklisted by
> recipient')})
>
>
> Job: "Invia tramite email Comunicazione Assertiva: Come Comunicare in
> Modo Efficace e Dare Inizio a Conversazioni Vincenti a
> <email address hidden>" failed with error:
> Traceback (most recent call last):
> File "calibre\gui2\threaded_jobs.py", line 82, in start_work
> File "calibre\gui2\email.py", line 104, in __call__
> File "calibre\gui2\email.py", line 47, in run
> File "calibre\gui2\email.py", line 136, in sendmail
> File "calibre\utils\smtp.py", line 162, in sendmail
> File "calibre\utils\smtp.py", line 142, in sendmail_direct
> OSError: Failed to send mail: SMTPRecipientsRefused({'
> <email address hidden>': (550, b'5.7.1 IP address blacklisted by
> recipient')})
>
> Called with args:
> ('C:\\Users\\gnifo\\AppData\\Local\\Temp\\calibre_uf5cd_ll\\6ydlgpm8caltmpfmt.epub',
> 'Comunicazione Assertiva_ Come Comunicare in Modo Efficace e Dare Inizio a
> Conversazioni Vincenti - Donato Trebbiani.epub', '<email address hidden>',
> 'zSwrVIrfX8ELLuhh9rSRGB', 'bvcjwDUB8iBeC6zfNJs5GH') {'notifications':
> <queue.Queue object at 0x000001C3858D9900>, 'abort': <threading.Event
> object at 0x000001C3858D88E0>, 'log': <calibre.utils.logging.GUILog object
> at 0x000001C3858D8C70>}
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/calibre/+bug/1995772/+subscriptions
>
>

Revision history for this message
mgabor (mrsmg) wrote :

This is what I'm getting when I mail to gmx.com from my Kindle using Calibre:
Traceback (most recent call last):
  File "calibre\gui2\email.py", line 47, in run
  File "calibre\gui2\email.py", line 136, in sendmail
  File "calibre\utils\smtp.py", line 162, in sendmail
  File "calibre\utils\smtp.py", line 142, in sendmail_direct
OSError: Failed to send mail: SMTPServerDisconnected('Connection unexpectedly closed: [WinError 10053] An established connection was aborted by the software in your host machine')

This is what I get when I send to my Kindle address from Calibre:
Traceback (most recent call last):
  File "calibre\gui2\email.py", line 47, in run
  File "calibre\gui2\email.py", line 136, in sendmail
  File "calibre\utils\smtp.py", line 162, in sendmail
  File "calibre\utils\smtp.py", line 142, in sendmail_direct
OSError: Failed to send mail: SMTPRecipientsRefused({'<email address hidden>': (550, b'5.7.1 IP address blacklisted by recipient')})

Please help. I sent you $25 last year and was happy to do it. But I hesitate to send money this year, since the books aren't going to my Kindle.

Revision history for this message
Kovid Goyal (kovid) wrote :

You need to setup sending via either gmx or hotmail, you are trying to
send email directly from your computer, which amazon no longer allows.
Read the FAQ entry:
https://manual.calibre-ebook.com/faq.html#i-cannot-send-emails-using-calibre

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