Ubuntu
mutter package

Monitor does not turn on

Bug #1991507 reported by Pablo on 2022-10-03

This bug report is a duplicate of: Bug #1968040: [i915] Blanked screen doesn't wake up after locking [drmModeAtomicCommit: Argument invalide] [drmModeAtomicCommit: Invalid argument]. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	mutter (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

The main screen does not turn on after the monitors are turned off due to energy saving (there is no video signal). The secondary screen turns on correctly. It doesn't happen every time

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
Uname: Linux 5.15.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 3 09:17:24 2022
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
DpkgLog:

ExtraDebuggingInterest: No
GraphicsCard:
Intel Corporation HD Graphics 630 [8086:5912] (rev 04) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company HD Graphics 630 [103c:8299]
InstallationDate: Installed on 2022-09-26 (6 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1c4f:00b0 SiGma Micro USB Optical Mouse
Bus 001 Device 002: ID 03f0:2b4a HP, Inc Business Slim Keyboard
Bus 001 Device 004: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP Z4D06EA#ABE
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-48-generic root=UUID=f28d3bdb-0af0-4cbf-a682-38f39118cb88 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/14/2019
dmi.bios.release: 2.27
dmi.bios.vendor: HP
dmi.bios.version: P01 Ver. 02.27
dmi.board.name: 8299
dmi.board.vendor: HP
dmi.board.version: KBC Version 06.21
dmi.chassis.type: 3
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 6.33
dmi.modalias: dmi:bvnHP:bvrP01Ver.02.27:bd04/14/2019:br2.27:efr6.33:svnHP:pnZ4D06EA#ABE:pvr:rvnHP:rn8299:rvrKBCVersion06.21:cvnHP:ct3:cvr:skuZ4D06EA:
dmi.product.family: 103C_53307F HP EliteDesk
dmi.product.name: Z4D06EA#ABE
dmi.product.sku: Z4D06EA
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.110-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.0.5-0ubuntu0.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Tags:

Revision history for this message

Pablo (jimsports-pablo) wrote on 2022-10-03:

CurrentDmesg.txt Edit (197.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (14.2 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (8.6 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (993 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (501 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (17.2 KiB, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (983 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (6.0 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.3 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (212.1 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (48.2 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (41.3 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (10.0 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (742.9 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (81.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2022-10-03:

Thanks for the bug report. This is probably bug 1968040 so please try the workaround mentioned there.

affects:	xorg (Ubuntu) → mutter (Ubuntu)
Changed in mutter (Ubuntu):
status:	New → Incomplete

Revision history for this message

Pablo (jimsports-pablo) wrote on 2022-10-06: Re: [Bug 1991507] Re: Monitor does not turn on

Download full text (7.3 KiB)

Thanks this solves my problem

El lun, 3 oct 2022 a las 10:00, Daniel van Vugt (<email address hidden>)
escribió:

> Thanks for the bug report. This is probably bug 1968040 so please try
> the workaround mentioned there.
>
>
> ** Package changed: xorg (Ubuntu) => mutter (Ubuntu)
>
> ** Changed in: mutter (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1991507
>
> Title:
> Monitor does not turn on
>
> Status in mutter package in Ubuntu:
> Incomplete
>
> Bug description:
> The main screen does not turn on after the monitors are turned off due
> to energy saving (there is no video signal). The secondary screen
> turns on correctly. It doesn't happen every time
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: xorg 1:7.7+23ubuntu2
> ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
> Uname: Linux 5.15.0-48-generic x86_64
> ApportVersion: 2.20.11-0ubuntu82.1
> Architecture: amd64
> BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
> CasperMD5CheckResult: pass
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Oct 3 09:17:24 2022
> DistUpgraded: Fresh install
> DistroCodename: jammy
> DistroVariant: ubuntu
> DpkgLog:
>
> ExtraDebuggingInterest: No
> GraphicsCard:
> Intel Corporation HD Graphics 630 [8086:5912] (rev 04) (prog-if 00 [VGA
> controller])
> Subsystem: Hewlett-Packard Company HD Graphics 630 [103c:8299]
> InstallationDate: Installed on 2022-09-26 (6 days ago)
> InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
> (20220809.1)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 1c4f:00b0 SiGma Micro USB Optical Mouse
> Bus 001 Device 002: ID 03f0:2b4a HP, Inc Business Slim Keyboard
> Bus 001 Device 004: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth
> Dongle (HCI mode)
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: HP Z4D06EA#ABE
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=es_ES.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-48-generic
> root=UUID=f28d3bdb-0af0-4cbf-a682-38f39118cb88 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/14/2019
> dmi.bios.release: 2.27
> dmi.bios.vendor: HP
> dmi.bios.version: P01 Ver. 02.27
> dmi.board.name: 8299
> dmi.board.vendor: HP
> dmi.board.version: KBC Version 06.21
> dmi.chassis.type: 3
> dmi.chassis.vendor: HP
> dmi.ec.firmware.release: 6.33
> dmi.modalias:
> dmi:bvnHP:bvrP01Ver.02.27:bd04/14/2019:br2.27:efr6.33:svnHP:pnZ4D06EA#ABE:pvr:rvnHP:rn8299:rvrKBCVersion06.21:cvnHP:ct3:cvr:skuZ4D06EA:
> dmi.product.family: 103C_53307F HP EliteDesk
> dmi.product.name: Z4D06EA#ABE
> dmi.product.sku: Z4D06EA
> dmi.sys.vendor: HP
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.110-1ubuntu1
> version.libgl1-mesa-dri: libgl...

Thanks this solves my problem

El lun, 3 oct 2022 a las 10:00, Daniel van Vugt (<1991507@bugs.launchpad.net>)
escribió:

> Thanks for the bug report. This is probably bug 1968040 so please try
> the workaround mentioned there.
>
>
> ** Package changed: xorg (Ubuntu) => mutter (Ubuntu)
>
> ** Changed in: mutter (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1991507
>
> Title:
>   Monitor does not turn on
>
> Status in mutter package in Ubuntu:
>   Incomplete
>
> Bug description:
>   The main screen does not turn on after the monitors are turned off due
>   to energy saving (there is no video signal). The secondary screen
>   turns on correctly. It doesn't happen every time
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 22.04
>   Package: xorg 1:7.7+23ubuntu2
>   ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
>   Uname: Linux 5.15.0-48-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu82.1
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
>   CasperMD5CheckResult: pass
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Mon Oct  3 09:17:24 2022
>   DistUpgraded: Fresh install
>   DistroCodename: jammy
>   DistroVariant: ubuntu
>   DpkgLog:
>
>   ExtraDebuggingInterest: No
>   GraphicsCard:
>    Intel Corporation HD Graphics 630 [8086:5912] (rev 04) (prog-if 00 [VGA
> controller])
>      Subsystem: Hewlett-Packard Company HD Graphics 630 [103c:8299]
>   InstallationDate: Installed on 2022-09-26 (6 days ago)
>   InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
> (20220809.1)
>   Lsusb:
>    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>    Bus 001 Device 003: ID 1c4f:00b0 SiGma Micro USB Optical Mouse
>    Bus 001 Device 002: ID 03f0:2b4a HP, Inc Business Slim Keyboard
>    Bus 001 Device 004: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth
> Dongle (HCI mode)
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: HP Z4D06EA#ABE
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=es_ES.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-48-generic
> root=UUID=f28d3bdb-0af0-4cbf-a682-38f39118cb88 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 04/14/2019
>   dmi.bios.release: 2.27
>   dmi.bios.vendor: HP
>   dmi.bios.version: P01 Ver. 02.27
>   dmi.board.name: 8299
>   dmi.board.vendor: HP
>   dmi.board.version: KBC Version 06.21
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: HP
>   dmi.ec.firmware.release: 6.33
>   dmi.modalias:
> dmi:bvnHP:bvrP01Ver.02.27:bd04/14/2019:br2.27:efr6.33:svnHP:pnZ4D06EA#ABE:pvr:rvnHP:rn8299:rvrKBCVersion06.21:cvnHP:ct3:cvr:skuZ4D06EA:
>   dmi.product.family: 103C_53307F HP EliteDesk
>   dmi.product.name: Z4D06EA#ABE
>   dmi.product.sku: Z4D06EA
>   dmi.sys.vendor: HP
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.110-1ubuntu1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 22.0.5-0ubuntu0.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20210115-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.17-2build1
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1991507/+subscriptions
>
>

[image: JIMSPORTS BANNER]

Pablo Luaces
Departamento de desarrollo y nuevas tecnologías
982 286 100 - Ext. 739
pablo@jimsports.com
www.jimsports.com <https://jimsports.com>
[image: Logo Grupo Jim Sports]
[image: Jim Sports Certificates] Grupo Jim Sports
Polígono Industrial Palas de Rei s/n
27200 Palas de Rei - Lugo [image: Whatsapp]
<https://api.whatsapp.com/send?phone=34683408532>    [image: Twitter]
<https://twitter.com/GrupoJimSports>    [image: Facebook]
<http://www.facebook.com/grupo.jimsports>    [image: LinkedIn]
<https://es.linkedin.com/company/grupo-jim-sports>    [image: Instagram]
<https://www.instagram.com/softeejimsports/?hl=es>    [image: RSS]
<https://jimsports.com/?feed=rss>
Los datos de carácter personal que se incluyen en la presente comunicación
se contienen en los tratamientos de datos personales realizados por Jim
Sports Technology, S.L. con la finalidad de llevar a cabo la gestión de
servicios prestados por la empresa, gestión administrativa y de
comunicaciones con los clientes y proveedores. Jim Sports Technology, S.L.
le informa que tiene implantadas las medidas de seguridad de índole técnica
y organizativas necesarias para garantizar la confidencialidad, integridad,
disponibilidad y resiliencia de sus datos de carácter personal y evitar su
alteración, pérdida y tratamiento y/o acceso no autorizado, habida cuenta
del estado de la tecnología, la naturaleza de los datos almacenados y los
riesgos a que están expuestos. Todo ello de conformidad con lo previsto en
el Art. 32 del Reglamento UE 2016/679 de Protección de Datos de Carácter
Personal. Usted podrá ejercer los derechos de acceso, rectificación,
supresión y oposición dirigiéndose a Jim Sports Technology, S.L., Pg.
Industrial Palas de Rei, s/n, CP 27200, en Palas de Rei (Lugo). Este
mensaje, y en su caso, cualquier fichero anexo al mismo, puede contener
información confidencial, siendo para uso exclusivo del destinatario,
quedando prohibida su divulgación, copia o distribución a terceros sin la
autorización expresa del remitente. Si Ud. ha recibido este mensaje
erróneamente, se ruega lo notifique a Jim Sports Technology, S.L. y proceda
a su borrado.

-- 
Los datos de carácter personal que se incluyen en la presente comunicación 
se contienen en los tratamientos de datos personales realizados por Jim 
Sports Technology, S.L. con la finalidad de llevar a cabo la gestión de 
servicios prestados por la empresa, gestión administrativa y de 
comunicaciones con los clientes y proveedores. Jim Sports Technology, S.L. 
le informa que tiene implantadas las medidas de seguridad de índole técnica 
y organizativas necesarias para garantizar la confidencialidad, integridad, 
disponibilidad y resiliencia de sus datos de carácter personal y evitar su 
alteración, pérdida y tratamiento y/o acceso no autorizado, habida cuenta 
del estado de la tecnología, la naturaleza de los datos almacenados y los 
riesgos a que están expuestos. Todo ello de conformidad con lo previsto en 
el Art. 32 del Reglamento UE 2016/679 de Protección de Datos de Carácter 
Personal. Usted podrá ejercer los derechos de acceso, rectificación, 
supresión y oposición dirigiéndose a Jim Sports Technology, S.L., Pg. 
Industrial Palas de Rei, s/n, CP 27200, en Palas de Rei (Lugo). Este 
mensaje, y en su caso, cualquier fichero anexo al mismo, puede contener 
información confidencial, siendo para uso exclusivo del destinatario, 
quedando prohibida su divulgación copia o distribución a terceros sin la 
autorización expresa del remitente. Si Ud. ha recibido este mensaje 
erróneamente, se ruega lo notifique a Jim Sports Technology, S.L. y proceda 
a su borrado.

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Monitor does not turn on

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mutter package