screen white line coming at bottom

Bug #1962414 reported by Prashant
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-5.13 (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

white line coming at the bottom of the screen

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-30-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 28 02:37:14 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company HD Graphics 5500 [103c:225a]
InstallationDate: Installed on 2021-07-01 (241 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: Hewlett-Packard HP EliteBook 820 G2
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic root=UUID=3a425ccf-6b17-4740-a951-62415983b2e2 ro
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/2015
dmi.bios.release: 1.4
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M71 Ver. 01.04
dmi.board.name: 225A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 96.54
dmi.chassis.asset.tag: 5CG5172BFZ
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.ec.firmware.release: 150.84
dmi.modalias: dmi:bvnHewlett-Packard:bvrM71Ver.01.04:bd02/24/2015:br1.4:efr150.84:svnHewlett-Packard:pnHPEliteBook820G2:pvrA3009C510203:rvnHewlett-Packard:rn225A:rvrKBCVersion96.54:cvnHewlett-Packard:ct10:cvr:skuN3F11EC#AB4:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP EliteBook 820 G2
dmi.product.sku: N3F11EC#AB4
dmi.product.version: A3009C510203
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Prashant (prashant2411) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report.

Please:

1. Attach a photo of the problem.

2. Log into 'Ubuntu on Wayland' and tell us if the problem persists there.

3. Try booting the latest Ubuntu from USB and tell us if the problem occurs there: http://cdimage.ubuntu.com/daily-live/current/

affects: xorg (Ubuntu) → linux-hwe-5.13 (Ubuntu)
Changed in linux-hwe-5.13 (Ubuntu):
status: New → Incomplete
Revision history for this message
Prashant (prashant2411) wrote :

Hi there is white line coming at bottom of screen in both wayland and gnome.

Revision history for this message
Prashant (prashant2411) wrote :

I have seen the bios also in there white screen flickering is not coming means display is alright only problem is with ubuntu . could you please help me out of it?

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please follow the instructions in comment #2.

Revision history for this message
Prashant (prashant2411) wrote :

Hi I have tried it but i think this is not the issue of laptop display as i noticed whenever i hover my mouse at top bar little of the mouse pointer is seen in the bottom pannel . And when i use to move the mouse from left to right or vice - versa at top bar the half mouse pointer is showing at bottom pannel(dash-to-dock) . i dont know may be next update of LTS version of ubuntu may solve it . but its coming in jammy jellyfish version also .

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I can't see anything of note in that screenshot.

Please take a photo of the problem with a camera. Please also explain what you have tried and in particular whether you have followed all the instructions in comment #2 yet.

Revision history for this message
Prashant (prashant2411) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux-hwe-5.13 (Ubuntu) because there has been no activity for 60 days.]

Changed in linux-hwe-5.13 (Ubuntu):
status: Incomplete → Expired
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