[amdgpu] Laptop not waking up from suspend

[Aaron Kriegman]

Starting today my laptop will not wake up from suspend no matter what I try. After closing my laptop or leaving it alone for a while, the screen goes black like normal, but then no matter how much I mash the keyboard, touch the mouse, press the power button etc. the screen will not turn on. The power light is still on when this happens, so the computer is on. I've had to resort to holding the power button to restart every time.

The behavior only changed (and got even weirder) when I plugged my monitor into my laptop. Things worked normally until my laptop went into standby. This time the monitor woke up as normal, and my laptop screen became filled with colorful static. I'm able to use the computer as normal on the monitor, which is how I'm filing this report.

I should note that I installed routine updates yesterday through Software Updater, which is likely what triggered these issues. I also had a possibly related bug yesterday (after updating) where my laptop's fan stopped working. I restarted once and the fan still wouldn't turn on. I switched to my Windows partition and the fan started working. Then when I switched back to my Ubuntu partition the fan was working normally.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.13.0-27.29~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Jan 23 17:11:50 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c2) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Renoir [17aa:3f1a]
InstallationDate: Installed on 2021-08-04 (171 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: LENOVO 81X2
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=464df196-22f9-4ea4-989d-dda2cb0a5ec5 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2020
dmi.bios.release: 1.31
dmi.bios.vendor: LENOVO
dmi.bios.version: EECN31WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: LENOVO
dmi.chassis.version: IdeaPad Flex 5 14ARE05
dmi.ec.firmware.release: 1.20
dmi.modalias: dmi:bvnLENOVO:bvrEECN31WW:bd12/18/2020:br1.31:efr1.20:svnLENOVO:pn81X2:pvrIdeaPadFlex514ARE05:rvnLENOVO:rnLNVNB161216:rvrSDK0J40709WIN:cvnLENOVO:ct31:cvrIdeaPadFlex514ARE05:skuLENOVO_MT_81X2_BU_idea_FM_IdeaPadFlex514ARE05:
dmi.product.family: IdeaPad Flex 5 14ARE05
dmi.product.name: 81X2
dmi.product.sku: LENOVO_MT_81X2_BU_idea_FM_IdeaPad Flex 5 14ARE05
dmi.product.version: IdeaPad Flex 5 14ARE05
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Aaron Kriegman (broses)]

Update: I suspended my computer again. This time when I opened it the monitor worked, the laptop screen was black, and the mouse had completely disappeared.

[Daniel van Vugt (vanvugt)]

The noise problem is already covered by bug 1958412 and bug 1958591. So this bug is now just about failing to wake from suspend.

[Aaron Kriegman (broses)]

Yes, bug 1958591 is the exact same bug, except that if my computer suspends without my monitor plugged in then the screen is black instead of noisy when I try to wake it up.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[David (dayuser)]

I have encountered this bug, and I have found it also occurs from "Dim Screen When Inactive".

Would you try these steps to confirm?

Steps to reproduce:

1. In: Settings > Power > Power Saving

2. Set "Dim Screen When Inactive" to "True"

3. Set "Blank Screen" to "1 minute"

4. Do nothing for 1 minute

5. After screen turns off completely, press any key

When the screen turns back on it is stuck.