Bug #1958043 “Battery completely drained after suspend " : Bugs : linux package : Ubuntu

Revision history for this message

Meir Levi (ubuntu-meir) wrote on 2022-01-16:

#1

CurrentDmesg.txt.txt Edit (111.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.4 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")

Revision history for this message

Chris Guiver (guiverc) wrote on 2022-01-16:

#2

Thank you for taking the time to report this bug and helping to make Ubuntu better.

You've filed this bug as relating to the upgrade process that moves your from one release (eg. 21.04) to another (eg. 21.10), but no evidence was provided of that process having taken place, and suspend is not a feature of the upgrade process. Users are encouraged to not use battery during the process, as it's a process only run once every 6-9 months for non-LTS releases, or 2-3 years for LTS releases.

I've thus changed package to linux (ie. kernel related)

affects:

ubuntu-release-upgrader (Ubuntu) → linux (Ubuntu)

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2022-01-16: Missing required logs.

#3

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1958043

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Meir Levi (ubuntu-meir) wrote on 2022-01-16: Re: [Bug 1958043] Missing required logs.

#4

Chris
Much thanks for correcting me. I will have to investigate the drainage further to know the exact cause
As to classification I couldn’t fine “kernel related” option
Thanks

> On Jan 15, 2022, at 17:35, Ubuntu Kernel Bot <email address hidden> wrote:
>
> This bug is missing log files that will aid in diagnosing the problem.
> While running an Ubuntu kernel (not a mainline or third-party kernel)
> please enter the following command in a terminal window:
>
> apport-collect 1958043
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1958043
>
> Title:
> Battery completely drained after suspend
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> a) As previously reported. Fails to wake up after “suspend” mode.
> b) even after the laptop is shut down. The battery shows 0% charge after the LTop has started.
>
> This problem has occurred since Linux 5.13.0.22
>
> ProblemType: Bug
> DistroRelease: Ubuntu 21.10
> Package: ubuntu-release-upgrader-core 1:21.10.8
> ProcVersionSignature: Ubuntu 5.13.0-25.26-generic 5.13.19
> Uname: Linux 5.13.0-25-generic x86_64
> ApportVersion: 2.20.11-0ubuntu71
> Architecture: amd64
> CasperMD5CheckResult: unknown
> CrashDB: ubuntu
> CurrentDesktop: X-Cinnamon
> Date: Sat Jan 15 16:33:22 2022
> PackageArchitecture: all
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: ubuntu-release-upgrader
> Symptom: release-upgrade
> UpgradeStatus: No upgrade log present (probably fresh install)
> VarLogDistupgradeAptlog:
> Log time: 2022-01-14 13:00:39.242402
> Starting pkgProblemResolver with broken count: 0
> Starting 2 pkgProblemResolver with broken count: 0
> Done
> None
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958043/+subscriptions
>

Chris
Much thanks for correcting me. I will have to investigate the drainage further to know the exact cause
As to classification I couldn’t fine “kernel related” option 
Thanks

> On Jan 15, 2022, at 17:35, Ubuntu Kernel Bot <1958043@bugs.launchpad.net> wrote:
> 
> This bug is missing log files that will aid in diagnosing the problem.
> While running an Ubuntu kernel (not a mainline or third-party kernel)
> please enter the following command in a terminal window:
> 
> apport-collect 1958043
> 
> and then change the status of the bug to 'Confirmed'.
> 
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
> 
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
> 
> ** Changed in: linux (Ubuntu)
>       Status: New => Incomplete
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1958043
> 
> Title:
>  Battery completely drained after suspend
> 
> Status in linux package in Ubuntu:
>  Incomplete
> 
> Bug description:
>  a) As previously reported. Fails to wake up after “suspend” mode.
>  b) even after the laptop is shut down. The battery shows 0% charge after the LTop has started.
> 
>  This problem has occurred since Linux 5.13.0.22
> 
>  ProblemType: Bug
>  DistroRelease: Ubuntu 21.10
>  Package: ubuntu-release-upgrader-core 1:21.10.8
>  ProcVersionSignature: Ubuntu 5.13.0-25.26-generic 5.13.19
>  Uname: Linux 5.13.0-25-generic x86_64
>  ApportVersion: 2.20.11-0ubuntu71
>  Architecture: amd64
>  CasperMD5CheckResult: unknown
>  CrashDB: ubuntu
>  CurrentDesktop: X-Cinnamon
>  Date: Sat Jan 15 16:33:22 2022
>  PackageArchitecture: all
>  ProcEnviron:
>   TERM=xterm-256color
>   PATH=(custom, no user)
>   XDG_RUNTIME_DIR=<set>
>   LANG=en_US.UTF-8
>   SHELL=/bin/bash
>  SourcePackage: ubuntu-release-upgrader
>  Symptom: release-upgrade
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  VarLogDistupgradeAptlog:
>   Log time: 2022-01-14 13:00:39.242402
>   Starting pkgProblemResolver with broken count: 0
>   Starting 2 pkgProblemResolver with broken count: 0
>   Done
>   None
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958043/+subscriptions
>

Revision history for this message

Meir Levi (ubuntu-meir) wrote on 2022-01-16: AlsaInfo.txt

#5

AlsaInfo.txt Edit (32.1 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: CRDA.txt

#6

CRDA.txt Edit (594 bytes, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: CurrentDmesg.txt

#7

CurrentDmesg.txt Edit (257.5 KiB, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: IwConfig.txt

#8

IwConfig.txt Edit (471 bytes, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: Lspci.txt

#9

Lspci.txt Edit (10.9 KiB, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: Lspci-vt.txt

#10

Lspci-vt.txt Edit (1.8 KiB, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: Lsusb.txt

#11

Lsusb.txt Edit (499 bytes, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: Lsusb-t.txt

#12

Lsusb-t.txt Edit (607 bytes, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: Lsusb-v.txt

#13

Lsusb-v.txt Edit (39.5 KiB, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: PaInfo.txt

#14

PaInfo.txt Edit (67.6 KiB, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: ProcCpuinfo.txt

#15

ProcCpuinfo.txt Edit (2.6 KiB, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: ProcCpuinfoMinimal.txt

#16

ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: ProcInterrupts.txt

#17

ProcInterrupts.txt Edit (2.1 KiB, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: ProcModules.txt

#18

ProcModules.txt Edit (7.9 KiB, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: PulseList.txt

#19

PulseList.txt Edit (19.6 KiB, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: RfKill.txt

#20

RfKill.txt Edit (112 bytes, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: UdevDb.txt

#21

UdevDb.txt Edit (182.5 KiB, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: acpidump.txt

#22

acpidump.txt Edit (625.0 KiB, text/plain)

apport information

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Meir Levi (ubuntu-meir) wrote on 2022-01-16: Re: [Bug 1958043] Missing required logs.

#23

All done as you suggested.
Thanks

On Saturday, January 15, 2022, 05:35:32 PM PST, Ubuntu Kernel Bot <email address hidden> wrote:

This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1958043

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
Status: New => Incomplete

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1958043

Title:
Battery completely drained after suspend

Status in linux package in Ubuntu:
Incomplete

Bug description:
a) As previously reported. Fails to wake up after “suspend” mode.
b) even after the laptop is shut down. The battery shows 0% charge after the LTop has started.

This problem has occurred since Linux 5.13.0.22

  ProblemType: Bug
  DistroRelease: Ubuntu 21.10
  Package: ubuntu-release-upgrader-core 1:21.10.8
  ProcVersionSignature: Ubuntu 5.13.0-25.26-generic 5.13.19
  Uname: Linux 5.13.0-25-generic x86_64
  ApportVersion: 2.20.11-0ubuntu71
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: X-Cinnamon
  Date: Sat Jan 15 16:33:22 2022
  PackageArchitecture: all
  ProcEnviron:
  TERM=xterm-256color
  PATH=(custom, no user)
  XDG_RUNTIME_DIR=<set>
  LANG=en_US.UTF-8
  SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeAptlog:
  Log time: 2022-01-14 13:00:39.242402
  Starting pkgProblemResolver with broken count: 0
  Starting 2 pkgProblemResolver with broken count: 0
  Done
  None

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958043/+subscriptions

All done as you suggested.
Thanks

On Saturday, January 15, 2022, 05:35:32 PM PST, Ubuntu Kernel Bot <1958043@bugs.launchpad.net> wrote:  
 
 This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1958043

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
      Status: New => Incomplete

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1958043

Title:
  Battery completely drained after suspend

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  a) As previously reported. Fails to wake up after “suspend” mode.
  b) even after the laptop is shut down. The battery shows 0% charge after the LTop has started.

This problem has occurred since Linux 5.13.0.22

ProblemType: Bug
  DistroRelease: Ubuntu 21.10
  Package: ubuntu-release-upgrader-core 1:21.10.8
  ProcVersionSignature: Ubuntu 5.13.0-25.26-generic 5.13.19
  Uname: Linux 5.13.0-25-generic x86_64
  ApportVersion: 2.20.11-0ubuntu71
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: X-Cinnamon
  Date: Sat Jan 15 16:33:22 2022
  PackageArchitecture: all
  ProcEnviron:
  TERM=xterm-256color
  PATH=(custom, no user)
  XDG_RUNTIME_DIR=<set>
  LANG=en_US.UTF-8
  SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeAptlog:
  Log time: 2022-01-14 13:00:39.242402
  Starting pkgProblemResolver with broken count: 0
  Starting 2 pkgProblemResolver with broken count: 0
  Done
  None

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958043/+subscriptions

Revision history for this message

Meir Levi (ubuntu-meir) wrote on 2022-01-16: Re: [Bug 1958043] Re: Battery completely drained after suspend

#24

Screenshot from 2022-01-16 15-12-54.png Edit (27.4 KiB, image/png)

I did upgrade from 21.04 to 21.10 with no problem. Here is the screen-shot of the system info

thanks
ML

On Saturday, January 15, 2022, 05:15:40 PM PST, Chris Guiver <email address hidden> wrote:

Thank you for taking the time to report this bug and helping to make
Ubuntu better.

You've filed this bug as relating to the upgrade process that moves your
from one release (eg. 21.04) to another (eg. 21.10), but no evidence was
provided of that process having taken place, and suspend is not a
feature of the upgrade process. Users are encouraged to not use battery
during the process, as it's a process only run once every 6-9 months for
non-LTS releases, or 2-3 years for LTS releases.

I've thus changed package to linux (ie. kernel related)

** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1958043

Title:
Battery completely drained after suspend

Status in linux package in Ubuntu:
New

Bug description:
a) As previously reported. Fails to wake up after “suspend” mode.
b) even after the laptop is shut down. The battery shows 0% charge after the LTop has started.

This problem has occurred since Linux 5.13.0.22

  ProblemType: Bug
  DistroRelease: Ubuntu 21.10
  Package: ubuntu-release-upgrader-core 1:21.10.8
  ProcVersionSignature: Ubuntu 5.13.0-25.26-generic 5.13.19
  Uname: Linux 5.13.0-25-generic x86_64
  ApportVersion: 2.20.11-0ubuntu71
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: X-Cinnamon
  Date: Sat Jan 15 16:33:22 2022
  PackageArchitecture: all
  ProcEnviron:
  TERM=xterm-256color
  PATH=(custom, no user)
  XDG_RUNTIME_DIR=<set>
  LANG=en_US.UTF-8
  SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeAptlog:
  Log time: 2022-01-14 13:00:39.242402
  Starting pkgProblemResolver with broken count: 0
  Starting 2 pkgProblemResolver with broken count: 0
  Done
  None

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958043/+subscriptions

I did upgrade from 21.04 to 21.10 with no problem. Here is the screen-shot of the system info

thanks
ML

On Saturday, January 15, 2022, 05:15:40 PM PST, Chris Guiver <1958043@bugs.launchpad.net> wrote:  
 
 Thank you for taking the time to report this bug and helping to make
Ubuntu better.

You've filed this bug as relating to the upgrade process that moves your
from one release (eg. 21.04) to another (eg. 21.10), but no evidence was
provided of that process having taken place, and suspend is not a
feature of the upgrade process.  Users are encouraged to not use battery
during the process, as it's a process only run once every 6-9 months for
non-LTS releases, or 2-3 years for LTS releases.

I've thus changed package to linux (ie. kernel related)

** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1958043

Title:
  Battery completely drained after suspend

Status in linux package in Ubuntu:
  New

Bug description:
  a) As previously reported. Fails to wake up after “suspend” mode.
  b) even after the laptop is shut down. The battery shows 0% charge after the LTop has started.

This problem has occurred since Linux 5.13.0.22

ProblemType: Bug
  DistroRelease: Ubuntu 21.10
  Package: ubuntu-release-upgrader-core 1:21.10.8
  ProcVersionSignature: Ubuntu 5.13.0-25.26-generic 5.13.19
  Uname: Linux 5.13.0-25-generic x86_64
  ApportVersion: 2.20.11-0ubuntu71
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: X-Cinnamon
  Date: Sat Jan 15 16:33:22 2022
  PackageArchitecture: all
  ProcEnviron:
  TERM=xterm-256color
  PATH=(custom, no user)
  XDG_RUNTIME_DIR=<set>
  LANG=en_US.UTF-8
  SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeAptlog:
  Log time: 2022-01-14 13:00:39.242402
  Starting pkgProblemResolver with broken count: 0
  Starting 2 pkgProblemResolver with broken count: 0
  Done
  None

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958043/+subscriptions

Revision history for this message

Launchpad Janitor (janitor) wrote on 2022-03-18:

#25

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Battery completely drained after suspend

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Battery completely drained after suspend

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