Dear developers,
My system freezes whenever I try to 1) shutdown, 2) restart, or 3) suspend it.
System gets unresponsive (keyborad, mouse, network - ssh/ping from outside), screen turns black. However, non of the actions 1-3 gets finished, i.e. my system does not turn off, restart, or sleep. Hw reset needed after it.
It is always reproducible and happens for kernels linux-image-5.11.0-41-generic and later.
Does not happen for kernels linux-image-5.11.0-40-generic and earlier.
Corresponding Journal sections (5.11.0-40 & 5.11.0-46) attached.
Any other information or test you need, please let me know.
Thank you!
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: radek 1495 F.... pulseaudio
/dev/snd/pcmC1D0p: radek 1495 F...m pulseaudio
/dev/snd/controlC0: radek 1495 F.... pulseaudio
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
HibernationDevice: RESUME=/dev/disk/by-label/SSD_LinuxSwap
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-46-generic root=UUID=1cc747ae-f2db-4733-aa04-be8d4bde050a ro ipv6.disable=1 net.ifnames=0 nmi_watchdog=0 resume=LABEL=SSD_LinuxSwap no_console_suspend quiet
ProcVersionSignature: Ubuntu 5.11.0-46.51~20.04.1-generic 5.11.22
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.11.0-46-generic N/A
linux-backports-modules-5.11.0-46-generic N/A
linux-firmware 1.187.25
RfKill:
Tags: focal
Uname: Linux 5.11.0-46-generic x86_64
UnreportableReason: This report is about a package that is not installed.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: False
dmi.bios.date: 02/13/2019
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P5.20
dmi.board.name: FM2A68M-HD+
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To be filled by O.E.M.
dmi.chassis.version: To be filled by O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP5.20:bd02/13/2019:br4.6:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.:rvnASRock:rnFM2A68M-HD+:rvr:cvnTobefilledbyO.E.M.:ct3:cvrTobefilledbyO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1958013
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.