[Dell Inspiron 5765] ubuntu 22.04:standby doesnt work

[Stephen Waines]

Hello,

I updated my 22.04 install today dec 4 2021.

When my computer goes in standby it leaves screen blank and you cant wake it up.

Same with screen blank

package connection?

cant even run dmesg to look for error info
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu74
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2021-12-04 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. Inspiron 5765
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-22-generic root=UUID=819dbf45-7cb3-4ea3-8278-4d845ab91060 ro nouveau.modeset=0
ProcVersionSignature: Ubuntu 5.13.0-22.22-generic 5.13.19
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-22-generic N/A
 linux-backports-modules-5.13.0-22-generic N/A
 linux-firmware 1.202
Tags: jammy wayland-session
Uname: Linux 5.13.0-22-generic x86_64
UpgradeStatus: Upgraded to jammy on 2021-12-04 (1 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/17/2017
dmi.bios.release: 5.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.1
dmi.board.name: 0DM01M
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.1.1
dmi.modalias: dmi:bvnDellInc.:bvr1.1.1:bd07/17/2017:br5.3:svnDellInc.:pnInspiron5765:pvr1.1.1:rvnDellInc.:rn0DM01M:rvrA00:cvnDellInc.:ct10:cvr1.1.1:sku076A:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5765
dmi.product.sku: 076A
dmi.product.version: 1.1.1
dmi.sys.vendor: Dell Inc.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1953256/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1953256

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

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[Stephen Waines (stevinski)]

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[Stephen Waines (stevinski)]

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[Stephen Waines (stevinski)]

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[Stephen Waines (stevinski)]

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[Stephen Waines (stevinski)]

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[Stephen Waines (stevinski)]

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[Stephen Waines (stevinski)]

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[Stephen Waines (stevinski)]

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[Stephen Waines (stevinski)]

Hello

Thank you I ran the command and I sent a report this morning.

Steve

On December 6, 2021 2:05:50 a.m. Chris Guiver <email address hidden>
wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please execute the following command only once, as it
> will automatically gather debugging information, in a terminal:
>
> apport-collect 1953256
>
> When reporting bugs in the future please use apport by using 'ubuntu-
> bug' and the name of the package affected. You can learn more about this
> functionality at https://wiki.ubuntu.com/ReportingBugs.
>
> ** Package changed: ubuntu => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1953256
>
> Title:
> ubuntu 22.04:standby doesnt work
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Hello,
>
> I updated my 22.04 install today dec 4 2021.
>
> When my computer goes in standby it leaves screen blank and you cant
> wake it up.
>
> Same with screen blank
>
> package connection?
>
> cant even run dmesg to look for error info
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1953256/+subscriptions

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

apport information

[Stephen Waines (stevinski)]

Computer doesnt wake up after standby or just screen blank. So I have no choice but to do improper shutdowns, this could corrupt the journal. So I see this as a major bug.

[Stephen Waines (stevinski)]

forgot to add, shutdown is not working properly either. So kind of caught between a rock and a crazy place here.

[Stephen Waines (stevinski)]

Hello Daniel

Just wanted to give you the update as of today with all the updates standby
doesn't work. It goes in standby but it does not wake up but the computer
stays on with the light on and the fan on.

But the power off feature works fine.

On December 12, 2021 9:15:53 p.m. Daniel van Vugt
<email address hidden> wrote:

> ** Summary changed:
>
> - ubuntu 22.04:standby doesnt work
> + [Dell Inspiron 5765] ubuntu 22.04:standby doesnt work
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Confirmed
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1953256
>
> Title:
> [Dell Inspiron 5765] ubuntu 22.04:standby doesnt work
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> Hello,
>
> I updated my 22.04 install today dec 4 2021.
>
> When my computer goes in standby it leaves screen blank and you cant
> wake it up.
>
> Same with screen blank
>
> package connection?
>
> cant even run dmesg to look for error info
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu74
> Architecture: amd64
> CasperMD5CheckResult: unknown
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 22.04
> InstallationDate: Installed on 2021-12-04 (1 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
> MachineType: Dell Inc. Inspiron 5765
> Package: linux (not installed)
> ProcFB: 0 amdgpudrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-22-generic
> root=UUID=819dbf45-7cb3-4ea3-8278-4d845ab91060 ro nouveau.modeset=0
> ProcVersionSignature: Ubuntu 5.13.0-22.22-generic 5.13.19
> RelatedPackageVersions:
> linux-restricted-modules-5.13.0-22-generic N/A
> linux-backports-modules-5.13.0-22-generic N/A
> linux-firmware 1.202
> Tags: jammy wayland-session
> Uname: Linux 5.13.0-22-generic x86_64
> UpgradeStatus: Upgraded to jammy on 2021-12-04 (1 days ago)
> UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 07/17/2017
> dmi.bios.release: 5.3
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.1.1
> dmi.board.name: 0DM01M
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: 1.1.1
> dmi.modalias:
> dmi:bvnDellInc.:bvr1.1.1:bd07/17/2017:br5.3:svnDellInc.:pnInspiron5765:pvr1.1.1:rvnDellInc.:rn0DM01M:rvrA00:cvnDellInc.:ct10:cvr1.1.1:sku076A:
> dmi.product.family: Inspiron
> dmi.product.name: Inspiron 5765
> dmi.product.sku: 076A
> dmi.product.version: 1.1.1
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1953256/+subscriptions