nautilus crashes when 1 window is open and open new window directly to folder

Bug #1950075 reported by Rafael Navarro
42
This bug affects 8 people
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Description: Ubuntu 21.10
Release: 21.10
GNOME nautilus 40.2

When I have 1 window or more opened from nautilus and right click on bar icon and then click a folder like Downloads ord Desktop all windows are suddenly closed.

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: nautilus 1:40.2-1ubuntu1
ProcVersionSignature: Ubuntu 5.13.0-20.20-generic 5.13.14
Uname: Linux 5.13.0-20-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 7 10:17:06 2021
GsettingsChanges:
 b'org.gnome.nautilus.window-state' b'initial-size' b'(890, 548)'
 b'org.gnome.nautilus.window-state' b'maximized' b'true'
 b'org.gnome.nautilus.preferences' b'default-folder-viewer' b"'list-view'"
InstallationDate: Installed on 2021-11-06 (1 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_nautilus:
 evince 40.4-2
 file-roller 3.40.0-2
 nautilus-extension-gnome-terminal 3.38.1-1ubuntu2
 nautilus-share 0.7.3-2ubuntu4

Revision history for this message
Rafael Navarro (fenix17x) wrote :
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus (Ubuntu):
status: New → Confirmed
Revision history for this message
Akbarkhon Variskhanov (kbar) wrote :

From bug #1950083

1) Ubuntu Jammy Jellyfish (development branch) 20211107 daily-live
2) nautilus (1:40.2-1ubuntu1)
3) A new window should open
4) Files crashes altogether

ProblemType: Crash
DistroRelease: Ubuntu 22.04
Package: nautilus 1:40.2-1ubuntu1
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
ApportVersion: 2.20.11-0ubuntu73
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 7 16:16:50 2021
ExecutablePath: /usr/bin/nautilus
GsettingsChanges:

InstallationDate: Installed on 2021-11-07 (0 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211107)
ProcCmdline: /usr/bin/nautilus --gapplication-service
SegvAnalysis:
 Segfault happened at: 0x7f846593510f: mov 0x8(%rbp),%rax
 PC (0x7f846593510f) ok
 source "0x8(%rbp)" (0x55700000009c) not located in a known VMA region (needed readable region)!
 destination "%rax" ok
SegvReason: reading unknown VMA
Signal: 11
SourcePackage: nautilus
StacktraceTop:
 ?? () from /lib/x86_64-linux-gnu/libgdk-3.so.0
 gdk_x11_display_error_trap_push () from /lib/x86_64-linux-gnu/libgdk-3.so.0
 ?? () from /lib/x86_64-linux-gnu/libgdk-3.so.0
 ?? () from /lib/x86_64-linux-gnu/libgdk-3.so.0
 gdk_x11_screen_supports_net_wm_hint () from /lib/x86_64-linux-gnu/libgdk-3.so.0
Title: nautilus crashed with SIGSEGV in gdk_x11_display_error_trap_push()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo vboxsf
separator:

usr_lib_nautilus:
 evince 41.2-1
 file-roller 3.40.0-2
 nautilus-extension-gnome-terminal 3.38.1-1ubuntu2
 nautilus-share 0.7.3-2ubuntu4

Revision history for this message
Akbarkhon Variskhanov (kbar) wrote :

syslog, dmesg and strace for bug #1950075

Paul White (paulw2u)
tags: added: jammy
Revision history for this message
Sebastian Ilea (s3b4) wrote :

Bug still present in Ubuntu 22.04.

Revision history for this message
BohanLu (bohanlu) wrote :

Bug is still present in Ubuntu 22.04 after upgrading recently. The system is a clean installation and did not have this issue until upgrading. The corresponding syslog is as follows

Oct 16 17:45:14 ideaPad-720S-14IKB kernel: [ 4013.906089] show_signal_msg: 75 callbacks suppressed
Oct 16 17:45:14 ideaPad-720S-14IKB kernel: [ 4013.906094] nautilus[7114]: segfault at 7f3d0000009c ip 00007f3d51f8e52f sp 00007fff39620940 error 4 in libgdk-3.so.0.2404.29[7f3d51f52000+83000]
Oct 16 17:45:14 ideaPad-720S-14IKB kernel: [ 4013.906109] Code: 57 82 fc ff 49 8b 9c 24 70 01 00 00 48 85 db 74 4e 49 89 c5 eb 0a 0f 1f 44 00 00 48 85 db 74 3f 48 8b 2b 48 89 de 48 8b 5b 08 <48> 8b 45 08 48 85 c0 74 e8 4c 39 e8 7f e3 49 8b bc 24 70 01 00 00

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