Power Savings doesn't turn monitor off on NUC8i5INH

Bug #1949262 reported by Gerry Paradis
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned
mutter (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

On previous versions of Ubuntu, after 5 minutes, my monitor would turn off as per settings. Since I reinstalled fresh 21.10, this is not happening. Screen becomes black and stays powered on.

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: xorg 1:7.7+22ubuntu2
ProcVersionSignature: Ubuntu 5.13.0-20.20-generic 5.13.14
Uname: Linux 5.13.0-20-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 30 08:11:02 2021
DistUpgraded: Fresh install
DistroCodename: impish
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Lexa [Radeon 540X/550X/630 / RX 640 / E9171 MCM] [1002:6987] (rev c3) (prog-if 00 [VGA controller])
   Subsystem: Intel Corporation Lexa [Radeon 540X/550X/630 / RX 640 / E9171 MCM] [8086:2079]
InstallationDate: Installed on 2021-10-14 (15 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 10000M
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
     |__ Port 3: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
     |__ Port 3: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M
MachineType: Intel(R) Client Systems NUC8i5INH
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-20-generic root=UUID=1e81e0c8-99b9-447b-b8a2-2ebe4bf0eb88 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/17/2021
dmi.bios.release: 5.13
dmi.bios.vendor: Intel Corp.
dmi.bios.version: INWHL357.0043.2021.0817.1957
dmi.board.name: NUC8i5INB
dmi.board.vendor: Intel Corporation
dmi.board.version: K29935-402
dmi.chassis.type: 35
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnIntelCorp.:bvrINWHL357.0043.2021.0817.1957:bd08/17/2021:br5.13:svnIntel(R)ClientSystems:pnNUC8i5INH:pvrK47340-403:skuBXNUC8i5INHPA:rvnIntelCorporation:rnNUC8i5INB:rvrK29935-402:cvnIntelCorporation:ct35:cvr2.0:
dmi.product.family: IN
dmi.product.name: NUC8i5INH
dmi.product.sku: BXNUC8i5INHPA
dmi.product.version: K47340-403
dmi.sys.vendor: Intel(R) Client Systems
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1build1

Revision history for this message
Gerry Paradis (volksdude) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This sounds like bug 1929650, which has been generalised in https://gitlab.gnome.org/GNOME/mutter/-/issues/1991

affects: xorg (Ubuntu) → mutter (Ubuntu)
summary: - Power Savings doesn't turn monitor off
+ Power Savings doesn't turn monitor off in Wayland on NUC8i5INH
Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: Power Savings doesn't turn monitor off in Wayland on NUC8i5INH

Does it work if you log into 'Ubuntu on Xorg'?

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in mutter (Ubuntu):
status: New → Incomplete
Revision history for this message
Gerry Paradis (volksdude) wrote :

Same thing with Ubuntu on Xorg

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

If the bug is the same for Xorg and Wayland then that suggests you need a kernel fix (the 'linux' source package). Can you please try some slightly older kernels and see which was the last working version for you?

https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=M;O=D

summary: - Power Savings doesn't turn monitor off in Wayland on NUC8i5INH
+ Power Savings doesn't turn monitor off on NUC8i5INH
Revision history for this message
Martin Heckenbach (heckie75) wrote (last edit ):

I run Ubuntu Budgie 21.10. Since two days before turning off display after idle went well (DPMS mode).

Since yesterday turning off display doesn't work anymore. The display goes black for a second but then it comes back again. However, the screen is frozen (no repainting) as long as I use the desktop, e.g. keyboard, mouse movements.

I guess that this is related to a recent update of libmutter. There has been an update (see /var/log/apt/history.log):

Start-Date: 2021-11-17 04:50:38
Commandline: /usr/bin/apt-get -o quiet=1 dist-upgrade -y -o APT::Get::Show-Upgraded=true
Upgrade: libmutter-8-0:amd64 (40.5-1ubuntu2, 40.5-1ubuntu3~21.10.1), mutter-common:amd64 (40.5-1ubuntu2, 40.5-1ubuntu3~21.10.1), accountsservice:amd64 (0.6.55-0ubuntu14, 0.6.55-0ubuntu14.1), netplan.io:amd64 (0.103-0ubuntu7, 0.103-0ubuntu7.1), libaccountsservice0:amd64 (0.6.55-0ubuntu14, 0.6.55-0ubuntu14.1), libnetplan0:amd64 (0.103-0ubuntu7, 0.103-0ubuntu7.1)
End-Date: 2021-11-17 04:50:41

Package: mutter-common
Version: 40.5-1ubuntu3~21.10.1

Package: libmutter-8-0
Version: 40.5-1ubuntu3~21.10.1

Kernel is:
Linux xxx 5.13.0-21-generic #21-Ubuntu SMP Tue Oct 19 08:59:28 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

Mesa is:
OpenGL renderer string: Mesa Intel(R) Iris(R) Plus Graphics 655 (CFL GT3)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 21.2.2
OpenGL version string: 4.6 (Compatibility Profile) Mesa 21.2.2
OpenGL ES profile version string: OpenGL ES 3.2 Mesa 21.2.2

System is also an Intel NUC (NUC8I3) but I don't think that it is limited to this setup.

I had a simular problem earlier with Ubuntu 21.04 and Kodi media center (see also https://github.com/xbmc/xbmc/issues/19479). I have closed this issue a few days before since I though it was finally solved. This time there is no output when I watch the events by using xev.

The workaround setting MUTTER_DEBUG_ENABLE_ATOMIC_KMS=0in /etc/environment mentioned in https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1929650 doesn't help.

-------
Edit 2021-11-18 21-25

After further analysis I found out that the root cause isn't any update of mutter. The root cause seems to be my bluetooth mouse. For some reason it prevents the system to go into idle mode altough it hasn't been moved.

Therefore my problem und analysis weren't related to the issue that is reported here.

Sorry for any confusion.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for mutter (Ubuntu) because there has been no activity for 60 days.]

Changed in mutter (Ubuntu):
status: Incomplete → Expired
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