no sound on fresh install of Ubuntu 7.10 gateway t-1625 laptop w/radeon x1200 series audio controller

[tomsa]

Please forgive any missing/useless information- this is my first bug report. I tried to follow the instructions at https://wiki.ubuntu.com/DebuggingSoundProblems, but not all of the commands they had listed worked.

I started with a fresh Ubuntu 7.10 install on a Gateway T-1625 laptop with a radeon x1200 series audio controller and had no sound. Everything else- including 3D graphics seems to be working fine so far. I tried using the "comprehensive sound problem solutions guide" on the Ubuntu forums (http://ubuntuforums.org/showthread.php?t=205449) to include downloading the latest version of ALSA (1.0.16) and compiling it from source, but I remain without audio.

for kernel release 2.6.22-14-generic

**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA ATI HDMI], device 0: ATI HDMI [ATI HDMI]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

output of lspci -vvnn:
00:00.0 Host bridge [0600]: ATI Technologies Inc RS690 Host Bridge [1002:7910]
        Subsystem: ATI Technologies Inc Unknown device [1002:1234]
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort+ <MAbort+ >SERR- <PERR-
        Latency: 64

00:01.0 PCI bridge [0604]: ATI Technologies Inc RS690 PCI to PCI Bridge (Internal gfx) [1002:7912] (prog-if 00 [Normal decode])
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 64
        Bus: primary=00, secondary=01, subordinate=01, sec-latency=64
        I/O behind bridge: 00009000-00009fff
        Memory behind bridge: cfd00000-cfefffff
        Prefetchable memory behind bridge: 00000000b0000000-00000000bfffffff
        Secondary status: 66MHz+ FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
        BridgeCtl: Parity- SERR- NoISA+ VGA+ MAbort- >Reset- FastB2B-
        Capabilities: <access denied>

00:05.0 PCI bridge [0604]: ATI Technologies Inc Unknown device [1002:7915] (prog-if 00 [Normal decode])
        Control: I/O- Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0, Cache Line Size: 32 bytes
        Bus: primary=00, secondary=02, subordinate=07, sec-latency=0
        Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
        BridgeCtl: Parity- SERR- NoISA+ VGA- MAbort- >Reset- FastB2B-
        Capabilities: <access denied>

00:07.0 PCI bridge [0604]: ATI Technologies Inc RS690 PCI to PCI Bridge (PCI Express Port 3) [1002:7917] (prog-if 00 [Normal decode])
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0, Cache Line Size: 32 bytes
        Bus: primary=00, secondary=08, subordinate=0d, sec-latency=0
        I/O behind bridge: 0000a000-0000afff
        Memory behind bridge: f0200000-f02fffff
        Prefetchable memory behind bridge: 0000000088000000-00000000880fffff
        Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
        BridgeCtl: Parity- SERR- NoISA+ VGA- MAbort- >Reset- FastB2B-
        Capabilities: <access denied>

00:12.0 SATA controller [0106]: ATI Technologies Inc SB600 Non-Raid-5 SATA [1002:4380] (prog-if 01 [AHCI 1.0])
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort+ <TAbort- <MAbort- >SERR- <PERR-
        Latency: 64
        Interrupt: pin A routed to IRQ 19
        Region 0: I/O ports at 8440 [size=8]
        Region 1: I/O ports at 8434 [size=4]
        Region 2: I/O ports at 8438 [size=8]
        Region 3: I/O ports at 8430 [size=4]
        Region 4: I/O ports at 8400 [size=16]
        Region 5: Memory at f0309000 (32-bit, non-prefetchable) [size=1K]
        Capabilities: <access denied>

00:13.0 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI0) [1002:4387] (prog-if 10 [OHCI])
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 64, Cache Line Size: 32 bytes
        Interrupt: pin A routed to IRQ 16
        Region 0: Memory at f0304000 (32-bit, non-prefetchable) [size=4K]

00:13.1 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI1) [1002:4388] (prog-if 10 [OHCI])
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 64, Cache Line Size: 32 bytes
        Interrupt: pin B routed to IRQ 17
        Region 0: Memory at f0305000 (32-bit, non-prefetchable) [size=4K]

00:13.2 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI2) [1002:4389] (prog-if 10 [OHCI])
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 64, Cache Line Size: 32 bytes
        Interrupt: pin C routed to IRQ 18
        Region 0: Memory at f0306000 (32-bit, non-prefetchable) [size=4K]

00:13.3 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI3) [1002:438a] (prog-if 10 [OHCI])
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 64, Cache Line Size: 32 bytes
        Interrupt: pin B routed to IRQ 17
        Region 0: Memory at f0307000 (32-bit, non-prefetchable) [size=4K]

00:13.4 USB Controller [0c03]: ATI Technologies Inc SB600 USB (OHCI4) [1002:438b] (prog-if 10 [OHCI])
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 64, Cache Line Size: 32 bytes
        Interrupt: pin C routed to IRQ 18
        Region 0: Memory at f0308000 (32-bit, non-prefetchable) [size=4K]

00:13.5 USB Controller [0c03]: ATI Technologies Inc SB600 USB Controller (EHCI) [1002:4386] (prog-if 20 [EHCI])
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 64, Cache Line Size: 64 bytes
        Interrupt: pin D routed to IRQ 20
        Region 0: Memory at f0309400 (32-bit, non-prefetchable) [size=256]
        Capabilities: <access denied>

00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 14)
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Region 0: I/O ports at 8410 [size=16]
        Capabilities: <access denied>

00:14.1 IDE interface [0101]: ATI Technologies Inc SB600 IDE [1002:438c] (prog-if 8a [Master SecP PriP])
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin A routed to IRQ 16
        Region 0: I/O ports at 01f0 [size=8]
        Region 1: I/O ports at 03f4 [size=1]
        Region 2: I/O ports at 0170 [size=8]
        Region 3: I/O ports at 0374 [size=1]
        Region 4: I/O ports at 8420 [size=16]

00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia [1002:4383]
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=slow >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Interrupt: pin ? routed to IRQ 16
        Region 0: Memory at f0300000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>

00:14.3 ISA bridge [0601]: ATI Technologies Inc SB600 PCI to LPC Bridge [1002:438d]
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0

00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384] (prog-if 01 [Subtractive decode])
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 64
        Bus: primary=00, secondary=0e, subordinate=13, sec-latency=64
        Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
        BridgeCtl: Parity- SERR+ NoISA- VGA- MAbort- >Reset- FastB2B-

00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration [1022:1100]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Capabilities: <access denied>

00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map [1022:1101]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-

00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller [1022:1102]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-

00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control [1022:1103]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Capabilities: <access denied>

01:05.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon X1200 Series [1002:791f] (prog-if 00 [VGA])
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 64, Cache Line Size: 32 bytes
        Interrupt: pin A routed to IRQ 18
        Region 0: Memory at b0000000 (64-bit, prefetchable) [size=256M]
        Region 2: Memory at cfdf0000 (64-bit, non-prefetchable) [size=64K]
        Region 4: I/O ports at 9000 [size=256]
        Region 5: Memory at cfe00000 (32-bit, non-prefetchable) [size=1M]
        Capabilities: <access denied>

01:05.2 Audio device [0403]: ATI Technologies Inc Radeon X1200 Series Audio Controller [1002:7919]
        Subsystem: ATI Technologies Inc Radeon X1200 Series Audio Controller [1002:7919]
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 64, Cache Line Size: 32 bytes
        Interrupt: pin B routed to IRQ 20
        Region 0: Memory at cfdec000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>

08:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E PCI Express Fast Ethernet controller [10ec:8136] (rev 01)
        Subsystem: Gateway 2000 Unknown device [107b:0565]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0, Cache Line Size: 64 bytes
        Interrupt: pin A routed to IRQ 20
        Region 0: I/O ports at a000 [size=256]
        Region 2: Memory at f0200000 (64-bit, non-prefetchable) [size=4K]
        [virtual] Expansion ROM at 88000000 [disabled] [size=128K]
        Capabilities: <access denied>

output of lspnp -v:
The program 'lspnp' can be found in the following packages:
 * pnpbios-tools
 * pnputils

output of tail -2 /proc/asound/oss/sndstat:
Mixers:
0: Generic 1002 ATI RS690/780 HDMI

output of amixer:
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]

output of asoundconf list:
Names of available sound cards:
HDMI

output of cat /proc/interrupts:
           CPU0 CPU1
  0: 816840 0 local-APIC-edge-fasteoi timer
  1: 4 2044 IO-APIC-edge i8042
  8: 1 2 IO-APIC-edge rtc
  9: 10 4210 IO-APIC-fasteoi acpi
 12: 24 7965 IO-APIC-edge i8042
 14: 129 29126 IO-APIC-edge ide0
 16: 94 55912 IO-APIC-fasteoi ohci_hcd:usb1
 17: 240 104116 IO-APIC-fasteoi ohci_hcd:usb2, ohci_hcd:usb4
 18: 388 192676 IO-APIC-fasteoi ohci_hcd:usb3, ohci_hcd:usb5, fglrx
 19: 62 17008 IO-APIC-fasteoi ahci
 20: 55 23121 IO-APIC-fasteoi ehci_hcd:usb6, HDA Intel, eth0
NMI: 0 0
LOC: 0 816705
ERR: 14
MIS: 0

I do hope this is helpful- thank you for the work you do!

ProblemType: Bug
Architecture: i386
Date: Thu Feb 21 23:35:55 2008
DistroRelease: Ubuntu 7.10
NonfreeKernelModules: fglrx
Package: alsa-base 1.0.14-1ubuntu2
PackageArchitecture: all
SourcePackage: alsa-driver
Uname: Linux tomsa-laptop 2.6.22-14-generic #1 SMP Tue Feb 12 07:42:25 UTC 2008 i686 GNU/Linux

[Parthan SR (parth-technofreak)]

Thank you for filing your bug and helping make Ubuntu better. Though you have provided all the outputs as specified in https://wiki.ubuntu.com/DebuggingSoundProblems, please remember that they need to be added as separate attachments to your main bug report or the following comments and not to be pasted along with the text of your bug description. Please add them as attachments from next time.

[Parthan SR (parth-technofreak)]

Can you specify which commands did not work among the ones specified in https://wiki.ubuntu.com/DebuggingSoundProblems ? Were you able to see the alsamixer control in the terminal on typing `alsamixer`? Else try gnome-alsamixer. You have to make sure nothing is muted and required channels are turned on. Please specify which commands worked and which didn't and any output you obtain on the screen when you try to execute them. Thanks in advance.

[tomsa (tom-salyers)]

As far as I can tell with both alsamixer and gnome-alsamixer, nothing is
muted, and the necessary channels are turned on.

My apologies for the lengthy, awkward initial post. I am horribly lacking
in skill at the command line- I would have to say that most of my
difficulties with non functional commands were directly related to user
error (never had to run a script before, etc.). I think I have what you
need now. The files you need are attached. If I have omitted anything, or
posted anything in error, please advise me as to what I should do- I'm
always willing to learn! Thanks again!

TS

On Fri, Feb 22, 2008 at 1:28 AM, Parthan <email address hidden>
wrote:

> Can you specify which commands did not work among the ones specified in
> https://wiki.ubuntu.com/DebuggingSoundProblems ? Were you able to see
> the alsamixer control in the terminal on typing `alsamixer`? Else try
> gnome-alsamixer. You have to make sure nothing is muted and required
> channels are turned on. Please specify which commands worked and which
> didn't and any output you obtain on the screen when you try to execute
> them. Thanks in advance.
>
> ** Changed in: alsa-driver (Ubuntu)
> Status: New => Incomplete
>
> --
> no sound on fresh install of Ubuntu 7.10 gateway t-1625 laptop w/radeon
> x1200 series audio controller
> https://bugs.launchpad.net/bugs/194253
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Source Package "alsa-driver" in Ubuntu: Incomplete
>
> Bug description:
> Please forgive any missing/useless information- this is my first bug
> report. I tried to follow the instructions at
> https://wiki.ubuntu.com/DebuggingSoundProblems, but not all of the
> commands they had listed worked.
>
> I started with a fresh Ubuntu 7.10 install on a Gateway T-1625 laptop with
> a radeon x1200 series audio controller and had no sound. Everything else-
> including 3D graphics seems to be working fine so far. I tried using the
> "comprehensive sound problem solutions guide" on the Ubuntu forums (
> http://ubuntuforums.org/showthread.php?t=205449) to include downloading
> the latest version of ALSA (1.0.16) and compiling it from source, but I
> remain without audio.
>
> for kernel release 2.6.22-14-generic
>
> **** List of PLAYBACK Hardware Devices ****
> card 0: HDMI [HDA ATI HDMI], device 0: ATI HDMI [ATI HDMI]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
>
> output of lspci -vvnn:
> 00:00.0 Host bridge [0600]: ATI Technologies Inc RS690 Host Bridge
> [1002:7910]
> Subsystem: ATI Technologies Inc Unknown device [1002:1234]
> Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR- FastB2B-
> Status: Cap- 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort-
> <TAbort+ <MAbort+ >SERR- <PERR-
> Latency: 64
>
> 00:01.0 PCI bridge [0604]: ATI Technologies Inc RS690 PCI to PCI Bridge
> (Internal gfx) [1002:7912] (prog-if 00 [Normal decode])
> Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR- FastB2B-
> Status: Cap+ 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort-
> <TAbort- <MAbort- >SERR- <PERR-
> ...

[tomsa (tom-salyers)]

I found a solution to my problem in the Ubuntu Forums in this thread:

http://ubuntuforums.org/showthread.php?t=607378

Thanks for your help!