Ubuntu
linux package

amdgpu kernel freeze

Bug #1940781 reported by pigs-on-the-swim on 2021-08-22

This bug report is a duplicate of: Bug #1956845: amdgpu: [gfxhub0] retry page fault. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	New	Undecided	Unassigned

Bug Description

machine was running stable for hours then crashed the GUI - submission of bug report via ssh from different host.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+22ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-33.35-generic 5.11.22
Uname: Linux 5.11.0-33-generic x86_64
.tmp.unity_support_test.1:

ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
BootLog:

CasperMD5CheckResult: unknown
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sun Aug 22 22:21:03 2021
DistUpgraded: Fresh install
DistroCodename: hirsute
DistroVariant: ubuntu
DkmsStatus:
vhba, 20210418, 5.11.0-31-generic, x86_64: installed
vhba, 20210418, 5.11.0-33-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Once a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Within the last week or two
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c8) (prog-if 00 [VGA controller])
   Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8]
InstallationDate: Installed on 2020-12-16 (249 days ago)
InstallationMedia: Ubuntu 16.04.7 LTS "Xenial Xerus" - Release amd64 (20200806)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.11.0-33-generic root=UUID=54c9f67c-180d-4545-8531-aef138dc5e0a ro
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
XorgConf:
Section "InputClass"
     Identifier "middle button emulation class"
     MatchIsPointer "on"
     Option "Emulate3Buttons" "on"
EndSection
dmi.bios.date: 06/18/2020
dmi.bios.release: 5.14
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P4.20
dmi.board.name: B450 Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP4.20:bd06/18/2020:br5.14:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.:rvnASRock:rnB450Pro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
mtime.conffile..etc.apport.crashdb.conf: 2021-08-13T12:52:00.669929
version.compiz: compiz 1:0.9.14.1+20.10.20200813-0ubuntu4
version.libdrm2: libdrm2 2.4.105-3~21.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3
version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-2build1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1
xserver.bootTime: Sun Aug 22 20:29:10 2021
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.20.11-1ubuntu1.1
xserver.video_driver: amdgpu

Tags:

Revision history for this message

pigs-on-the-swim (dw1-4) wrote on 2021-08-22:

CurrentDmesg.txt Edit (113.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (24.5 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (206.1 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (5.2 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (33.6 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (24.5 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (2.7 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (994 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Lsusb-v.txt Edit (77.1 KiB, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (10.9 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (324 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (12.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (8.0 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (326.3 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (671 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (41.1 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (40.9 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (22.8 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (386.3 KiB, text/plain; charset="utf-8")
modified.conffile..etc.apport.crashdb.conf.txt Edit (1.2 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (145.0 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (305 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (592 bytes, text/plain; charset="utf-8")

Revision history for this message

pigs-on-the-swim (dw1-4) wrote on 2021-08-22 (last edit on 2021-08-22):

dmesg_Peter-crash_22aug21.txt Edit (113.2 KiB, text/plain)

dmesg immediately taken after crash happened:

[ 7974.752159] amdgpu 0000:0a:00.0: amdgpu: [gfxhub0] retry page fault (src_id:0 ring:0 vmid:2 pasid:32770, for process gnome-shell pid 3588 thread gnome-shel:cs0 pid 3611)
[ 7974.752163] amdgpu 0000:0a:00.0: amdgpu: in page starting at address 0x80014df0f000 from client 27
[ 7974.752168] amdgpu 0000:0a:00.0: amdgpu: VM_L2_PROTECTION_FAULT_STATUS:0x00000000
[ 7974.752174] amdgpu 0000:0a:00.0: amdgpu: Faulty UTCL2 client ID: CB (0x0)
[ 7974.752178] amdgpu 0000:0a:00.0: amdgpu: MORE_FAULTS: 0x0
[ 7974.752180] amdgpu 0000:0a:00.0: amdgpu: WALKER_ERROR: 0x0
[ 7974.752183] amdgpu 0000:0a:00.0: amdgpu: PERMISSION_FAULTS: 0x0
[ 7974.752185] amdgpu 0000:0a:00.0: amdgpu: MAPPING_ERROR: 0x0
[ 7974.752188] amdgpu 0000:0a:00.0: amdgpu: RW: 0x0
[ 7974.752197] amdgpu 0000:0a:00.0: amdgpu: [gfxhub0] retry page fault (src_id:0 ring:0 vmid:2 pasid:32770, for process gnome-shell pid 3588 thread gnome-shel:cs0 pid 3611)
[ 7974.752203] amdgpu 0000:0a:00.0: amdgpu: in page starting at address 0x80014df10000 from client 27
[ 7974.752209] amdgpu 0000:0a:00.0: amdgpu: VM_L2_PROTECTION_FAULT_STATUS:0x00000000
[ 7974.752220] amdgpu 0000:0a:00.0: amdgpu: Faulty UTCL2 client ID: CB (0x0)
[ 7974.752223] amdgpu 0000:0a:00.0: amdgpu: MORE_FAULTS: 0x0
[ 7974.752225] amdgpu 0000:0a:00.0: amdgpu: WALKER_ERROR: 0x0
[ 7974.752228] amdgpu 0000:0a:00.0: amdgpu: PERMISSION_FAULTS: 0x0
[ 7974.752230] amdgpu 0000:0a:00.0: amdgpu: MAPPING_ERROR: 0x0
[ 7974.752232] amdgpu 0000:0a:00.0: amdgpu: RW: 0x0

Daniel van Vugt (vanvugt) on 2021-08-24

summary:	- Xorg freeze + amdgpu kernel freeze
affects:	xorg (Ubuntu) → linux (Ubuntu)

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