Ubuntu
gnome-shell package

[nvidia] dragging items seems to slow down the cursor. Could be a chrome problem but worth the report

Bug #1940351 reported by Sena Hunde
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Dragging a window causes the cursor to slow down extremely. This could be a Chrome issue but it could also be a different bug so worth the report.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.9-0ubuntu0.20.04.2
ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-25-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Aug 17 22:58:33 2021
DisplayManager: gdm3
InstallationDate: Installed on 2021-08-07 (10 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: mutter-common 3.36.9-0ubuntu0.20.04.1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Sena Hunde (senoa95) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Does the problem occur with any apps other than Chrome?

summary: - dragging items seems to slow down the cursor. Could be a chrome problem
- but worth the report
+ [nvidia] dragging items seems to slow down the cursor. Could be a chrome
+ problem but worth the report
tags: added: nvidia
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Also, next time the problem happens please:

1. Run:

   journalctl -b0 > journal.txt
   lspci -kv > lspci.txt

2. Attach the resulting text files here.

Revision history for this message
Sena Hunde (senoa95) wrote : Re: [Bug 1940351] Re: [nvidia] dragging items seems to slow down the cursor. Could be a chrome problem but worth the report

Did some more testing and this happens almost every time i drag a window on
Chrome. This might be a non-issue for launchpad.

Sena

On Wed, Aug 18, 2021 at 12:05 AM Daniel van Vugt <email address hidden>
wrote:

> Also, next time the problem happens please:
>
> 1. Run:
>
> journalctl -b0 > journal.txt
> lspci -kv > lspci.txt
>
> 2. Attach the resulting text files here.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1940351
>
> Title:
> [nvidia] dragging items seems to slow down the cursor. Could be a
> chrome problem but worth the report
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> Dragging a window causes the cursor to slow down extremely. This could
> be a Chrome issue but it could also be a different bug so worth the
> report.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: gnome-shell 3.36.9-0ubuntu0.20.04.2
> ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22
> Uname: Linux 5.11.0-25-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Aug 17 22:58:33 2021
> DisplayManager: gdm3
> InstallationDate: Installed on 2021-08-07 (10 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
> (20210209.1)
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> RelatedPackageVersions: mutter-common 3.36.9-0ubuntu0.20.04.1
> SourcePackage: gnome-shell
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1940351/+subscriptions
>
>

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

What do you mean by "drag a window on Chrome"?

Does the problem occur with any apps other than Chrome?

Revision history for this message
Sena Hunde (senoa95) wrote :

I mean that it is extremely slow to respond. Watch the gif:

On Wed, Aug 18, 2021 at 9:55 PM Daniel van Vugt <email address hidden>
wrote:

> What do you mean by "drag a window on Chrome"?
>
> Does the problem occur with any apps other than Chrome?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1940351
>
> Title:
> [nvidia] dragging items seems to slow down the cursor. Could be a
> chrome problem but worth the report
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> Dragging a window causes the cursor to slow down extremely. This could
> be a Chrome issue but it could also be a different bug so worth the
> report.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: gnome-shell 3.36.9-0ubuntu0.20.04.2
> ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22
> Uname: Linux 5.11.0-25-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Aug 17 22:58:33 2021
> DisplayManager: gdm3
> InstallationDate: Installed on 2021-08-07 (10 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
> (20210209.1)
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> RelatedPackageVersions: mutter-common 3.36.9-0ubuntu0.20.04.1
> SourcePackage: gnome-shell
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1940351/+subscriptions
>
>

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I see, thanks. It appears to be Nvidia driver bug 1799679, which only occurs with GLX apps and only with the Nvidia driver.

Revision history for this message
Sena Hunde (senoa95) wrote :

I see. I would upgrade my nvidia driver but I have a really old card so
latest driver doesn’t really work.

I appreciate you taking time to look into it.

Sena

On Wed, Aug 18, 2021 at 22:40 Daniel van Vugt <email address hidden>
wrote:

> *** This bug is a duplicate of bug 1799679 ***
> https://bugs.launchpad.net/bugs/1799679
>
> I see, thanks. It appears to be Nvidia driver bug 1799679, which only
> occurs with GLX apps and only with the Nvidia driver.
>
> ** This bug has been marked a duplicate of bug 1799679
> Nvidia driver causes Xorg to use 100% CPU and huge lag when dragging
> OpenGL app windows
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1940351
>
> Title:
> [nvidia] dragging items seems to slow down the cursor. Could be a
> chrome problem but worth the report
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> Dragging a window causes the cursor to slow down extremely. This could
> be a Chrome issue but it could also be a different bug so worth the
> report.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: gnome-shell 3.36.9-0ubuntu0.20.04.2
> ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22
> Uname: Linux 5.11.0-25-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Aug 17 22:58:33 2021
> DisplayManager: gdm3
> InstallationDate: Installed on 2021-08-07 (10 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
> (20210209.1)
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> RelatedPackageVersions: mutter-common 3.36.9-0ubuntu0.20.04.1
> SourcePackage: gnome-shell
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1940351/+subscriptions
>
>

Revision history for this message
Daniel van Vugt (vanvugt) wrote (last edit ):

What driver version is it? I need to add that information to bug 1799679.

Revision history for this message
Sena Hunde (senoa95) wrote :

Nvidia version 390.144 running on Ubuntu 20.04.

Thanks
Sena

On Thu, Aug 19, 2021 at 12:40 AM Daniel van Vugt <email address hidden>
wrote:

> *** This bug is a duplicate of bug 1799679 ***
> https://bugs.launchpad.net/bugs/1799679
>
> What driver version is it? I need to add that information to bug
> 1799679.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1940351
>
> Title:
> [nvidia] dragging items seems to slow down the cursor. Could be a
> chrome problem but worth the report
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> Dragging a window causes the cursor to slow down extremely. This could
> be a Chrome issue but it could also be a different bug so worth the
> report.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: gnome-shell 3.36.9-0ubuntu0.20.04.2
> ProcVersionSignature: Ubuntu 5.11.0-25.27~20.04.1-generic 5.11.22
> Uname: Linux 5.11.0-25-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Aug 17 22:58:33 2021
> DisplayManager: gdm3
> InstallationDate: Installed on 2021-08-07 (10 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
> (20210209.1)
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> RelatedPackageVersions: mutter-common 3.36.9-0ubuntu0.20.04.1
> SourcePackage: gnome-shell
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1940351/+subscriptions
>
>

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