package apache2 2.4.41-4ubuntu3.4 failed to install/upgrade: installed apache2 package post-installation script subprocess returned error exit status 1

[Sea O Morain]

trying to install Xibo-cms gives this error on apache2 install

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: apache2 2.4.41-4ubuntu3.4
ProcVersionSignature: Ubuntu 5.4.0-80.90-generic 5.4.124
Uname: Linux 5.4.0-80-generic x86_64
Apache2ConfdDirListing: False
Apache2Modules:
 Error: command ['/usr/sbin/apachectl', '-D DUMP_MODULES'] failed with exit code 1: AH00526: Syntax error on line 162 of /etc/apache2/apache2.conf:
 Invalid command 'Require', perhaps misspelled or defined by a module not included in the server configuration
 Action '-D DUMP_MODULES' failed.
 The Apache error log may have more information.
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: pass
Date: Mon Aug 2 11:46:29 2021
ErrorMessage: installed apache2 package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2021-07-30 (2 days ago)
InstallationMedia: Ubuntu-Server 20.04.2 LTS "Focal Fossa" - Release amd64 (20210201.2)
Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.19.7ubuntu3
 apt 2.0.6
SourcePackage: apache2
Title: package apache2 2.4.41-4ubuntu3.4 failed to install/upgrade: installed apache2 package post-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
error.log: Error: [Errno 2] No such file or directory: '/var/log/apache2/error.log'

[Lucas Kanashiro (lucaskanashiro)]

Thank you for taking the time to file a bug report.

Your apache2 config was not attached to this bug and it'd be key to discover what's happening in your system, but from the bug description we can see:

 Error: command ['/usr/sbin/apachectl', '-D DUMP_MODULES'] failed with exit code 1: AH00526: Syntax error on line 162 of /etc/apache2/apache2.conf:
 Invalid command 'Require', perhaps misspelled or defined by a module not included in the server configuration

So I believe you made a mistake in your apache2.conf line 162. Please check your local configuration and make sure everything is correct, syntax error free.

Since it seems likely to me that this is a local configuration problem,
rather than a bug in Ubuntu, I am marking this bug as 'Incomplete'.

However, if you believe that this is really a bug in Ubuntu, then we would
be grateful if you would provide a more complete description of the problem
with steps to reproduce, explain why you believe this is a bug in Ubuntu
rather than a problem specific to your system, and then change the bug
status back to "New".

For local configuration issues, you can find assistance here:
http://www.ubuntu.com/support/community

[Sea O Morain (somorain)]

Hi

Thanks for getting back to me. I was able to get this sorted by logging in
as root and not as an admin user.

On Tue, 3 Aug 2021 at 17:53, Lucas Kanashiro <email address hidden>
wrote:

> Thank you for taking the time to file a bug report.
>
> Your apache2 config was not attached to this bug and it'd be key to
> discover what's happening in your system, but from the bug description
> we can see:
>
> Error: command ['/usr/sbin/apachectl', '-D DUMP_MODULES'] failed with
> exit code 1: AH00526: Syntax error on line 162 of /etc/apache2/apache2.conf:
> Invalid command 'Require', perhaps misspelled or defined by a module not
> included in the server configuration
>
> So I believe you made a mistake in your apache2.conf line 162. Please
> check your local configuration and make sure everything is correct,
> syntax error free.
>
> Since it seems likely to me that this is a local configuration problem,
> rather than a bug in Ubuntu, I am marking this bug as 'Incomplete'.
>
> However, if you believe that this is really a bug in Ubuntu, then we would
> be grateful if you would provide a more complete description of the problem
> with steps to reproduce, explain why you believe this is a bug in Ubuntu
> rather than a problem specific to your system, and then change the bug
> status back to "New".
>
> For local configuration issues, you can find assistance here:
> http://www.ubuntu.com/support/community
>
> ** Changed in: apache2 (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1938691
>
> Title:
> package apache2 2.4.41-4ubuntu3.4 failed to install/upgrade: installed
> apache2 package post-installation script subprocess returned error
> exit status 1
>
> Status in apache2 package in Ubuntu:
> Incomplete
>
> Bug description:
> trying to install Xibo-cms gives this error on apache2 install
>
> ProblemType: Package
> DistroRelease: Ubuntu 20.04
> Package: apache2 2.4.41-4ubuntu3.4
> ProcVersionSignature: Ubuntu 5.4.0-80.90-generic 5.4.124
> Uname: Linux 5.4.0-80-generic x86_64
> Apache2ConfdDirListing: False
> Apache2Modules:
> Error: command ['/usr/sbin/apachectl', '-D DUMP_MODULES'] failed with
> exit code 1: AH00526: Syntax error on line 162 of /etc/apache2/apache2.conf:
> Invalid command 'Require', perhaps misspelled or defined by a module
> not included in the server configuration
> Action '-D DUMP_MODULES' failed.
> The Apache error log may have more information.
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> CasperMD5CheckResult: pass
> Date: Mon Aug 2 11:46:29 2021
> ErrorMessage: installed apache2 package post-installation script
> subprocess returned error exit status 1
> InstallationDate: Installed on 2021-07-30 (2 days ago)
> InstallationMedia: Ubuntu-Server 20.04.2 LTS "Focal Fossa" - Release
> amd64 (20210201.2)
> Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal,
> 3.8.2-0ubuntu2
> PythonDetails: N/A
> RelatedPackageVersions:
> dpkg 1.19.7ubuntu3
> apt 2.0.6
> SourcePackage: apache2
> Title: package apache2 2.4.4...

[Sergio Durigan Junior (sergiodj)]

Thanks for the update. I am marking this bug as Invalid.