Ubuntu
alsa-driver package

[HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front] Recording problem

Bug #1935570 reported by Rabi Sah
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hi,

the mic does not work in my Ubuntu OS. Can you guys do something i am very frustrated?

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-59-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ravisah96 1576 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Jul 8 19:57:18 2021
InstallationDate: Installed on 2021-06-08 (30 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Mic, Front
Symptom_Type: None of the above
Title: [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front] Recording problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/29/2012
dmi.bios.release: 2.83
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: K01 v02.83
dmi.board.asset.tag: MXL312111Y
dmi.board.name: 339A
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: MXL312111Y
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrK01v02.83:bd10/29/2012:br2.83:svnHewlett-Packard:pnHPCompaqPro6300MT:pvr:rvnHewlett-Packard:rn339A:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53307F G=D
dmi.product.name: HP Compaq Pro 6300 MT
dmi.product.sku: C6Z93UT#ABA
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Rabi Sah (ravisah96) wrote :
Revision history for this message
Hui Wang (hui.wang) wrote :

After you plug a mic to the mic jack, does the system detect this plugging?

Revision history for this message
Rabi Sah (ravisah96) wrote : Re: [Bug 1935570] Re: [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front] Recording problem

Hi,

When I plug the headphones in it detects microphone as input but I don't
get the microphone working and then I don't get output sound.

On Thu, Jul 8, 2021, 9:50 PM Hui Wang <email address hidden> wrote:

> After you plug a mic to the mic jack, does the system detect this
> plugging?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1935570
>
> Title:
> [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front] Recording
> problem
>
> Status in alsa-driver package in Ubuntu:
> New
>
> Bug description:
> Hi,
>
> the mic does not work in my Ubuntu OS. Can you guys do something i am
> very frustrated?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-59-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ravisah96 1576 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Jul 8 19:57:18 2021
> InstallationDate: Installed on 2021-06-08 (30 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
> (20210209.1)
> PackageArchitecture: all
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_Jack: Black Mic, Front
> Symptom_Type: None of the above
> Title: [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front]
> Recording problem
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/29/2012
> dmi.bios.release: 2.83
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: K01 v02.83
> dmi.board.asset.tag: MXL312111Y
> dmi.board.name: 339A
> dmi.board.vendor: Hewlett-Packard
> dmi.chassis.asset.tag: MXL312111Y
> dmi.chassis.type: 6
> dmi.chassis.vendor: Hewlett-Packard
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvrK01v02.83:bd10/29/2012:br2.83:svnHewlett-Packard:pnHPCompaqPro6300MT:pvr:rvnHewlett-Packard:rn339A:rvr:cvnHewlett-Packard:ct6:cvr:
> dmi.product.family: 103C_53307F G=D
> dmi.product.name: HP Compaq Pro 6300 MT
> dmi.product.sku: C6Z93UT#ABA
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1935570/+subscriptions
>

Revision history for this message
Hui Wang (hui.wang) wrote :

Please plug the mic in, and run pa-info > pa-info.txt, then upload the pa-info.txt

Revision history for this message
Rabi Sah (ravisah96) wrote :

Hi ,

i do not see the anything after i run pa-info > pa-info.txt command. I did
not understand what to do with your command.

On Thu, Jul 8, 2021 at 11:50 PM Hui Wang <email address hidden> wrote:

> Please plug the mic in, and run pa-info > pa-info.txt, then upload the
> pa-info.txt
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1935570
>
> Title:
> [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front] Recording
> problem
>
> Status in alsa-driver package in Ubuntu:
> New
>
> Bug description:
> Hi,
>
> the mic does not work in my Ubuntu OS. Can you guys do something i am
> very frustrated?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-59-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ravisah96 1576 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Jul 8 19:57:18 2021
> InstallationDate: Installed on 2021-06-08 (30 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
> (20210209.1)
> PackageArchitecture: all
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_Jack: Black Mic, Front
> Symptom_Type: None of the above
> Title: [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front]
> Recording problem
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/29/2012
> dmi.bios.release: 2.83
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: K01 v02.83
> dmi.board.asset.tag: MXL312111Y
> dmi.board.name: 339A
> dmi.board.vendor: Hewlett-Packard
> dmi.chassis.asset.tag: MXL312111Y
> dmi.chassis.type: 6
> dmi.chassis.vendor: Hewlett-Packard
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvrK01v02.83:bd10/29/2012:br2.83:svnHewlett-Packard:pnHPCompaqPro6300MT:pvr:rvnHewlett-Packard:rn339A:rvr:cvnHewlett-Packard:ct6:cvr:
> dmi.product.family: 103C_53307F G=D
> dmi.product.name: HP Compaq Pro 6300 MT
> dmi.product.sku: C6Z93UT#ABA
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1935570/+subscriptions
>

Revision history for this message
Rabi Sah (ravisah96) wrote :
  • pa-info.txt Edit (68.9 KiB, text/plain; charset="US-ASCII"; name="pa-info.txt")

Here is the file:

pa-info > pa-info.txt

On Fri, Jul 9, 2021 at 10:18 AM Rabi Sah <email address hidden> wrote:

> Hi ,
>
> i do not see the anything after i run pa-info > pa-info.txt command. I did
> not understand what to do with your command.
>
> On Thu, Jul 8, 2021 at 11:50 PM Hui Wang <email address hidden>
> wrote:
>
>> Please plug the mic in, and run pa-info > pa-info.txt, then upload the
>> pa-info.txt
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1935570
>>
>> Title:
>> [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front] Recording
>> problem
>>
>> Status in alsa-driver package in Ubuntu:
>> New
>>
>> Bug description:
>> Hi,
>>
>> the mic does not work in my Ubuntu OS. Can you guys do something i am
>> very frustrated?
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 20.04
>> Package: alsa-base 1.0.25+dfsg-0ubuntu5
>> ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
>> Uname: Linux 5.8.0-59-generic x86_64
>> ApportVersion: 2.20.11-0ubuntu27.18
>> Architecture: amd64
>> AudioDevicesInUse:
>> USER PID ACCESS COMMAND
>> /dev/snd/controlC0: ravisah96 1576 F.... pulseaudio
>> CasperMD5CheckResult: skip
>> CurrentDesktop: ubuntu:GNOME
>> Date: Thu Jul 8 19:57:18 2021
>> InstallationDate: Installed on 2021-06-08 (30 days ago)
>> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
>> (20210209.1)
>> PackageArchitecture: all
>> ProcEnviron:
>> PATH=(custom, no user)
>> XDG_RUNTIME_DIR=<set>
>> LANG=en_US.UTF-8
>> SHELL=/bin/bash
>> SourcePackage: alsa-driver
>> Symptom: audio
>> Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
>> Symptom_Card: Built-in Audio - HDA Intel PCH
>> Symptom_Jack: Black Mic, Front
>> Symptom_Type: None of the above
>> Title: [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front]
>> Recording problem
>> UpgradeStatus: No upgrade log present (probably fresh install)
>> dmi.bios.date: 10/29/2012
>> dmi.bios.release: 2.83
>> dmi.bios.vendor: Hewlett-Packard
>> dmi.bios.version: K01 v02.83
>> dmi.board.asset.tag: MXL312111Y
>> dmi.board.name: 339A
>> dmi.board.vendor: Hewlett-Packard
>> dmi.chassis.asset.tag: MXL312111Y
>> dmi.chassis.type: 6
>> dmi.chassis.vendor: Hewlett-Packard
>> dmi.modalias:
>> dmi:bvnHewlett-Packard:bvrK01v02.83:bd10/29/2012:br2.83:svnHewlett-Packard:pnHPCompaqPro6300MT:pvr:rvnHewlett-Packard:rn339A:rvr:cvnHewlett-Packard:ct6:cvr:
>> dmi.product.family: 103C_53307F G=D
>> dmi.product.name: HP Compaq Pro 6300 MT
>> dmi.product.sku: C6Z93UT#ABA
>> dmi.sys.vendor: Hewlett-Packard
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1935570/+subscriptions
>>
>

Revision history for this message
Rabi Sah (ravisah96) wrote :
  • pa-info.txt Edit (68.9 KiB, text/plain; charset="US-ASCII"; name="pa-info.txt")
Download full text (3.4 KiB)

I am sorry. I did not understand for the first time. I did understand on
second time but I was not sure if I turned on the microphone because I have
a hyper-x headphone which needs to bring it down to turn on the headphones
so I am attaching this file after I turn on the headphone.

I would like to say thank you for your help for trying to fix this issue.
Here is the latest file after i attach the headphone and plugged in.:

On Fri, Jul 9, 2021 at 10:21 AM Rabi Sah <email address hidden> wrote:

> Here is the file:
>
> pa-info > pa-info.txt
>
> On Fri, Jul 9, 2021 at 10:18 AM Rabi Sah <email address hidden> wrote:
>
>> Hi ,
>>
>> i do not see the anything after i run pa-info > pa-info.txt command. I
>> did not understand what to do with your command.
>>
>> On Thu, Jul 8, 2021 at 11:50 PM Hui Wang <email address hidden>
>> wrote:
>>
>>> Please plug the mic in, and run pa-info > pa-info.txt, then upload the
>>> pa-info.txt
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1935570
>>>
>>> Title:
>>> [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front] Recording
>>> problem
>>>
>>> Status in alsa-driver package in Ubuntu:
>>> New
>>>
>>> Bug description:
>>> Hi,
>>>
>>> the mic does not work in my Ubuntu OS. Can you guys do something i am
>>> very frustrated?
>>>
>>> ProblemType: Bug
>>> DistroRelease: Ubuntu 20.04
>>> Package: alsa-base 1.0.25+dfsg-0ubuntu5
>>> ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
>>> Uname: Linux 5.8.0-59-generic x86_64
>>> ApportVersion: 2.20.11-0ubuntu27.18
>>> Architecture: amd64
>>> AudioDevicesInUse:
>>> USER PID ACCESS COMMAND
>>> /dev/snd/controlC0: ravisah96 1576 F.... pulseaudio
>>> CasperMD5CheckResult: skip
>>> CurrentDesktop: ubuntu:GNOME
>>> Date: Thu Jul 8 19:57:18 2021
>>> InstallationDate: Installed on 2021-06-08 (30 days ago)
>>> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
>>> (20210209.1)
>>> PackageArchitecture: all
>>> ProcEnviron:
>>> PATH=(custom, no user)
>>> XDG_RUNTIME_DIR=<set>
>>> LANG=en_US.UTF-8
>>> SHELL=/bin/bash
>>> SourcePackage: alsa-driver
>>> Symptom: audio
>>> Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH
>>> failed
>>> Symptom_Card: Built-in Audio - HDA Intel PCH
>>> Symptom_Jack: Black Mic, Front
>>> Symptom_Type: None of the above
>>> Title: [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front]
>>> Recording problem
>>> UpgradeStatus: No upgrade log present (probably fresh install)
>>> dmi.bios.date: 10/29/2012
>>> dmi.bios.release: 2.83
>>> dmi.bios.vendor: Hewlett-Packard
>>> dmi.bios.version: K01 v02.83
>>> dmi.board.asset.tag: MXL312111Y
>>> dmi.board.name: 339A
>>> dmi.board.vendor: Hewlett-Packard
>>> dmi.chassis.asset.tag: MXL312111Y
>>> dmi.chassis.type: 6
>>> dmi.chassis.vendor: Hewlett-Packard
>>> dmi.modalias:
>>> dmi:bvnHewlett-Packard:bvrK01v02.83:bd10/29/2012:br2.83:svnHewlett-Packard:pnHPCompaqPro6300MT:pvr:rvnHewlett-Packard:rn339A:rvr:cvnHewlett-Packard:ct6:cvr:
>>> dmi.product.family: 103C_5...

Read more...

Revision history for this message
Hui Wang (hui.wang) wrote :

A similar bug: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1935570

Revision history for this message
Hui Wang (hui.wang) wrote :

Please try a boot parameter: snd_hda_intel.model=alc221-hp-mic

After booting with this parameter, when you plug a mic to the audio jack, a popup dialogue will sho to let you select what audio device you plugged.

Let us see if there is that pop-up dialogue first.

Revision history for this message
Rabi Sah (ravisah96) wrote :

Did you mean to run this command?

On Fri, Jul 9, 2021, 9:25 PM Hui Wang <email address hidden> wrote:

> Please try a boot parameter: snd_hda_intel.model=alc221-hp-mic
>
> After booting with this parameter, when you plug a mic to the audio
> jack, a popup dialogue will sho to let you select what audio device you
> plugged.
>
> Let us see if there is that pop-up dialogue first.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1935570
>
> Title:
> [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front] Recording
> problem
>
> Status in alsa-driver package in Ubuntu:
> New
>
> Bug description:
> Hi,
>
> the mic does not work in my Ubuntu OS. Can you guys do something i am
> very frustrated?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-59-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ravisah96 1576 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Jul 8 19:57:18 2021
> InstallationDate: Installed on 2021-06-08 (30 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
> (20210209.1)
> PackageArchitecture: all
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_Jack: Black Mic, Front
> Symptom_Type: None of the above
> Title: [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front]
> Recording problem
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/29/2012
> dmi.bios.release: 2.83
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: K01 v02.83
> dmi.board.asset.tag: MXL312111Y
> dmi.board.name: 339A
> dmi.board.vendor: Hewlett-Packard
> dmi.chassis.asset.tag: MXL312111Y
> dmi.chassis.type: 6
> dmi.chassis.vendor: Hewlett-Packard
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvrK01v02.83:bd10/29/2012:br2.83:svnHewlett-Packard:pnHPCompaqPro6300MT:pvr:rvnHewlett-Packard:rn339A:rvr:cvnHewlett-Packard:ct6:cvr:
> dmi.product.family: 103C_53307F G=D
> dmi.product.name: HP Compaq Pro 6300 MT
> dmi.product.sku: C6Z93UT#ABA
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1935570/+subscriptions
>

Revision history for this message
Hui Wang (hui.wang) wrote :

No, Please do these steps:

edit /etc/modprobe.d/alsa-base.conf
add a new line "options snd-hda-intel model=alc221-hp-mic" at the end of this file
save the file
reboot and test

Revision history for this message
Rabi Sah (ravisah96) wrote :

Hi,

When i run the command and saved the file it show something not supported
or not available. I have attached the screenshot.
when i plug the microphone in the desktop and go to pavucontrol i see the
microphone connected but it does not work and it plays the sound in the
desktop speaker. after, i change the headphone jack to another port which
does not have the microphone in it, it plays the sound in the headphone.

On Sat, Jul 10, 2021 at 2:45 AM Hui Wang <email address hidden> wrote:

> No, Please do these steps:
>
> edit /etc/modprobe.d/alsa-base.conf
> add a new line "options snd-hda-intel model=alc221-hp-mic" at the end of
> this file
> save the file
> reboot and test
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1935570
>
> Title:
> [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front] Recording
> problem
>
> Status in alsa-driver package in Ubuntu:
> New
>
> Bug description:
> Hi,
>
> the mic does not work in my Ubuntu OS. Can you guys do something i am
> very frustrated?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-59-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ravisah96 1576 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Jul 8 19:57:18 2021
> InstallationDate: Installed on 2021-06-08 (30 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
> (20210209.1)
> PackageArchitecture: all
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_Jack: Black Mic, Front
> Symptom_Type: None of the above
> Title: [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front]
> Recording problem
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/29/2012
> dmi.bios.release: 2.83
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: K01 v02.83
> dmi.board.asset.tag: MXL312111Y
> dmi.board.name: 339A
> dmi.board.vendor: Hewlett-Packard
> dmi.chassis.asset.tag: MXL312111Y
> dmi.chassis.type: 6
> dmi.chassis.vendor: Hewlett-Packard
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvrK01v02.83:bd10/29/2012:br2.83:svnHewlett-Packard:pnHPCompaqPro6300MT:pvr:rvnHewlett-Packard:rn339A:rvr:cvnHewlett-Packard:ct6:cvr:
> dmi.product.family: 103C_53307F G=D
> dmi.product.name: HP Compaq Pro 6300 MT
> dmi.product.sku: C6Z93UT#ABA
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1935570/+subscriptions
>

Revision history for this message
Hui Wang (hui.wang) wrote :

Looks the bootargs was added correctly. But I have no idea why the popup-dialogue didn't show.

Please plug the mic to mic jack, then run pa-info > pa-info.txt with that boot parameter. upload the pa-info.txt.

Revision history for this message
Rabi Sah (ravisah96) wrote :

I did not understand what to do boot parameter?

On Sat, Jul 10, 2021, 7:50 PM Hui Wang <email address hidden> wrote:

> Looks the bootargs was added correctly. But I have no idea why the
> popup-dialogue didn't show.
>
> Please plug the mic to mic jack, then run pa-info > pa-info.txt with
> that boot parameter. upload the pa-info.txt.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1935570
>
> Title:
> [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front] Recording
> problem
>
> Status in alsa-driver package in Ubuntu:
> New
>
> Bug description:
> Hi,
>
> the mic does not work in my Ubuntu OS. Can you guys do something i am
> very frustrated?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-59-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ravisah96 1576 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Jul 8 19:57:18 2021
> InstallationDate: Installed on 2021-06-08 (30 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
> (20210209.1)
> PackageArchitecture: all
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_Jack: Black Mic, Front
> Symptom_Type: None of the above
> Title: [HP Compaq Pro 6300 MT, Realtek ALC221, Black Mic, Front]
> Recording problem
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/29/2012
> dmi.bios.release: 2.83
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: K01 v02.83
> dmi.board.asset.tag: MXL312111Y
> dmi.board.name: 339A
> dmi.board.vendor: Hewlett-Packard
> dmi.chassis.asset.tag: MXL312111Y
> dmi.chassis.type: 6
> dmi.chassis.vendor: Hewlett-Packard
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvrK01v02.83:bd10/29/2012:br2.83:svnHewlett-Packard:pnHPCompaqPro6300MT:pvr:rvnHewlett-Packard:rn339A:rvr:cvnHewlett-Packard:ct6:cvr:
> dmi.product.family: 103C_53307F G=D
> dmi.product.name: HP Compaq Pro 6300 MT
> dmi.product.sku: C6Z93UT#ABA
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1935570/+subscriptions
>

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.