package chromium-browser 91.0.4472.101-0ubuntu0.18.04.1 failed to install/upgrade: new chromium-browser package pre-installation script subprocess returned error exit status 1

Bug #1934194 reported by Michael Bannerman
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
chromium-browser (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Just installed and received system unstable messages.

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: chromium-browser 91.0.4472.101-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 5.4.0-77.86-generic 5.4.119
Uname: Linux 5.4.0-77-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
DRM.card0-DVI-I-1:
 enabled: disabled
 dpms: On
 status: disconnected
 edid-base64:
 modes:
DRM.card0-HDMI-A-1:
 enabled: enabled
 dpms: On
 status: connected
 edid-base64: AP///////wBBDAhXAQEBAQAXAQOAZjl4CvntplJQnyQKR0qhCACBwIGAswCpwAEBAQEBAQEBAjqAGHE4LUBYLEUA+jwyAAAeqRoAoFAAFjAwIDcA+jwyAAAaAAAA/AAzMlBGTDU3MDgvRjcKAAAA/QAXTA9RDwAKICAgICAgAV0CAx9xSQECAwQFByCQBiYJBwcVB1BmAwwAIACA4gAPAjqAGHE4LUBYLEUA+jwyAAAeAR2AGHEcFiBYLCUA+jwyAACeAR0AclHQHiBuKFUA+jwyAAAejArQiiDgLRAQPpYA+jwyAAAYjAqgFFHwFgAmfEMA+jwyAACYAAAAAAAAzw==
 modes: 1920x1080 1920x1080 1920x1080 1920x1080i 1920x1080i 1920x1080i 1920x1080 1920x1080 1680x1050 1600x900 1280x1024 1280x768 1280x720 1280x720 1280x720 1024x768 1440x480i 800x600 720x480 720x480 720x480 720x480 720x480 720x480i 720x480i 720x480i 720x480i 640x480 640x480 640x480 720x400
Date: Wed Jun 30 16:37:28 2021
Desktop-Session:
 'None'
 'None'
 'None'
Env:
 'None'
 'None'
ErrorMessage: new chromium-browser package pre-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2020-09-01 (302 days ago)
InstallationMedia: Ubuntu 14.04.6 LTS "Trusty Tahr" - Release amd64 (20190304.5)
InstalledPlugins:

Load-Avg-1min: 6.32
Load-Processes-Running-Percent: 0.2%
MachineType: Hewlett-Packard s5-1070t
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-77-generic root=UUID=a8b4761a-7e53-4c94-9a12-3ace3096a126 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.18, python-is-python2, 2.7.17-4
SourcePackage: chromium-browser
Title: package chromium-browser 91.0.4472.101-0ubuntu0.18.04.1 failed to install/upgrade: new chromium-browser package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to focal on 2021-06-30 (0 days ago)
dmi.bios.date: 10/05/2011
dmi.bios.vendor: AMI
dmi.bios.version: 7.16
dmi.board.name: 2AC2
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.02A
dmi.chassis.asset.tag: 2MD1450H90
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAMI:bvr7.16:bd10/05/2011:svnHewlett-Packard:pns5-1070t:pvr1.02A:rvnPEGATRONCORPORATION:rn2AC2:rvr1.02A:cvnHewlett-Packard:ct3:cvr:
dmi.product.family: 103C_53316J G=D
dmi.product.name: s5-1070t
dmi.product.sku: LP019AV#ABA
dmi.product.version: 1.02A
dmi.sys.vendor: Hewlett-Packard
modified.conffile..etc.default.chromium-browser: [deleted]

Revision history for this message
Michael Bannerman (michaelbannerman24-s) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in chromium-browser (Ubuntu):
status: New → Confirmed
Revision history for this message
Olivier Tilloy (osomon) wrote :

Excerpt from DpkgTerminalLog.txt:

==> Installing the chromium snap
error: cannot perform the following tasks:
- Download snap "chromium" (1646) from channel "stable" (download too slow: 0.00 bytes/sec)

This looks like a transient network problem. Can you retry and let us know whether the installation completes?

    sudo apt reinstall chromium-browser

Changed in chromium-browser (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Carter Mills (seajay-mills) wrote : Re: [Bug 1934194] Re: package chromium-browser 91.0.4472.101-0ubuntu0.18.04.1 failed to install/upgrade: new chromium-browser package pre-installation script subprocess returned error exit status 1
Download full text (4.2 KiB)

Sadly it did not install after following the instructions given in Bug
Reply.

Is there anything else I can check or do?
Carter
(615) 337-2472

On Fri, Oct 15, 2021 at 11:01 AM Olivier Tilloy <email address hidden>
wrote:

> Excerpt from DpkgTerminalLog.txt:
>
> ==> Installing the chromium snap
> error: cannot perform the following tasks:
> - Download snap "chromium" (1646) from channel "stable" (download too
> slow: 0.00 bytes/sec)
>
> This looks like a transient network problem. Can you retry and let us
> know whether the installation completes?
>
> sudo apt reinstall chromium-browser
>
> ** Changed in: chromium-browser (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1934194
>
> Title:
> package chromium-browser 91.0.4472.101-0ubuntu0.18.04.1 failed to
> install/upgrade: new chromium-browser package pre-installation script
> subprocess returned error exit status 1
>
> Status in chromium-browser package in Ubuntu:
> Incomplete
>
> Bug description:
> Just installed and received system unstable messages.
>
> ProblemType: Package
> DistroRelease: Ubuntu 20.04
> Package: chromium-browser 91.0.4472.101-0ubuntu0.18.04.1
> ProcVersionSignature: Ubuntu 5.4.0-77.86-generic 5.4.119
> Uname: Linux 5.4.0-77-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> CasperMD5CheckResult: skip
> DRM.card0-DVI-I-1:
> enabled: disabled
> dpms: On
> status: disconnected
> edid-base64:
> modes:
> DRM.card0-HDMI-A-1:
> enabled: enabled
> dpms: On
> status: connected
> edid-base64:
> AP///////wBBDAhXAQEBAQAXAQOAZjl4CvntplJQnyQKR0qhCACBwIGAswCpwAEBAQEBAQEBAjqAGHE4LUBYLEUA+jwyAAAeqRoAoFAAFjAwIDcA+jwyAAAaAAAA/AAzMlBGTDU3MDgvRjcKAAAA/QAXTA9RDwAKICAgICAgAV0CAx9xSQECAwQFByCQBiYJBwcVB1BmAwwAIACA4gAPAjqAGHE4LUBYLEUA+jwyAAAeAR2AGHEcFiBYLCUA+jwyAACeAR0AclHQHiBuKFUA+jwyAAAejArQiiDgLRAQPpYA+jwyAAAYjAqgFFHwFgAmfEMA+jwyAACYAAAAAAAAzw==
> modes: 1920x1080 1920x1080 1920x1080 1920x1080i 1920x1080i 1920x1080i
> 1920x1080 1920x1080 1680x1050 1600x900 1280x1024 1280x768 1280x720 1280x720
> 1280x720 1024x768 1440x480i 800x600 720x480 720x480 720x480 720x480 720x480
> 720x480i 720x480i 720x480i 720x480i 640x480 640x480 640x480 720x400
> Date: Wed Jun 30 16:37:28 2021
> Desktop-Session:
> 'None'
> 'None'
> 'None'
> Env:
> 'None'
> 'None'
> ErrorMessage: new chromium-browser package pre-installation script
> subprocess returned error exit status 1
> InstallationDate: Installed on 2020-09-01 (302 days ago)
> InstallationMedia: Ubuntu 14.04.6 LTS "Trusty Tahr" - Release amd64
> (20190304.5)
> InstalledPlugins:
>
> Load-Avg-1min: 6.32
> Load-Processes-Running-Percent: 0.2%
> MachineType: Hewlett-Packard s5-1070t
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-77-generic
> root=UUID=a8b4761a-7e53-4c94-9a12-3ace3096a126 ro quiet splash vt.handoff=7
> Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal,
> 3.8.2-0ubuntu2
> PythonDetails: /usr/bin/python2.7, Python 2.7.18, python-is-python2,
> 2.7.17-4
> SourcePacka...

Read more...

Revision history for this message
Olivier Tilloy (osomon) wrote :

Carter, are you the original bug reporter, or did you come across this bug searching for a problem similar to yours?

Revision history for this message
Carter Mills (seajay-mills) wrote :
Download full text (3.8 KiB)

I'm the original bug reporter.

Carter
(615) 337-2472

On Mon, Oct 18, 2021, 10:40 AM Olivier Tilloy <email address hidden>
wrote:

> Carter, are you the original bug reporter, or did you come across this
> bug searching for a problem similar to yours?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1934194
>
> Title:
> package chromium-browser 91.0.4472.101-0ubuntu0.18.04.1 failed to
> install/upgrade: new chromium-browser package pre-installation script
> subprocess returned error exit status 1
>
> Status in chromium-browser package in Ubuntu:
> Incomplete
>
> Bug description:
> Just installed and received system unstable messages.
>
> ProblemType: Package
> DistroRelease: Ubuntu 20.04
> Package: chromium-browser 91.0.4472.101-0ubuntu0.18.04.1
> ProcVersionSignature: Ubuntu 5.4.0-77.86-generic 5.4.119
> Uname: Linux 5.4.0-77-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> CasperMD5CheckResult: skip
> DRM.card0-DVI-I-1:
> enabled: disabled
> dpms: On
> status: disconnected
> edid-base64:
> modes:
> DRM.card0-HDMI-A-1:
> enabled: enabled
> dpms: On
> status: connected
> edid-base64:
> AP///////wBBDAhXAQEBAQAXAQOAZjl4CvntplJQnyQKR0qhCACBwIGAswCpwAEBAQEBAQEBAjqAGHE4LUBYLEUA+jwyAAAeqRoAoFAAFjAwIDcA+jwyAAAaAAAA/AAzMlBGTDU3MDgvRjcKAAAA/QAXTA9RDwAKICAgICAgAV0CAx9xSQECAwQFByCQBiYJBwcVB1BmAwwAIACA4gAPAjqAGHE4LUBYLEUA+jwyAAAeAR2AGHEcFiBYLCUA+jwyAACeAR0AclHQHiBuKFUA+jwyAAAejArQiiDgLRAQPpYA+jwyAAAYjAqgFFHwFgAmfEMA+jwyAACYAAAAAAAAzw==
> modes: 1920x1080 1920x1080 1920x1080 1920x1080i 1920x1080i 1920x1080i
> 1920x1080 1920x1080 1680x1050 1600x900 1280x1024 1280x768 1280x720 1280x720
> 1280x720 1024x768 1440x480i 800x600 720x480 720x480 720x480 720x480 720x480
> 720x480i 720x480i 720x480i 720x480i 640x480 640x480 640x480 720x400
> Date: Wed Jun 30 16:37:28 2021
> Desktop-Session:
> 'None'
> 'None'
> 'None'
> Env:
> 'None'
> 'None'
> ErrorMessage: new chromium-browser package pre-installation script
> subprocess returned error exit status 1
> InstallationDate: Installed on 2020-09-01 (302 days ago)
> InstallationMedia: Ubuntu 14.04.6 LTS "Trusty Tahr" - Release amd64
> (20190304.5)
> InstalledPlugins:
>
> Load-Avg-1min: 6.32
> Load-Processes-Running-Percent: 0.2%
> MachineType: Hewlett-Packard s5-1070t
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-77-generic
> root=UUID=a8b4761a-7e53-4c94-9a12-3ace3096a126 ro quiet splash vt.handoff=7
> Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal,
> 3.8.2-0ubuntu2
> PythonDetails: /usr/bin/python2.7, Python 2.7.18, python-is-python2,
> 2.7.17-4
> SourcePackage: chromium-browser
> Title: package chromium-browser 91.0.4472.101-0ubuntu0.18.04.1 failed to
> install/upgrade: new chromium-browser package pre-installation script
> subprocess returned error exit status 1
> UpgradeStatus: Upgraded to focal on 2021-06-30 (0 days ago)
> dmi.bios.date: 10/05/2011
> dmi.bios.vendor: AMI
> dmi.bios.version: 7.16
> dmi.board.name: 2AC2
> dmi.board.vendor: PEGATRON CORPORATION
> dm...

Read more...

Revision history for this message
Olivier Tilloy (osomon) wrote :

Can you try running the following command in a terminal, and let us know how this goes?

    sudo snap install chromium

Revision history for this message
Carter Mills (seajay-mills) wrote :
Download full text (4.0 KiB)

Yes Sir, I gave it a try. Below is a screenshot.
cjm@Jetson-AI-001:~$ sudo snap install chromium
error: cannot perform the following tasks:
- Mount snap "chromium" (1791) (systemctl command [start
snap-chromium-1791.mount] failed with exit status 1: Job failed. See
"journalctl -xe" for details.
)
Thanks,
Carter
(615) 337-2472

On Tue, Oct 19, 2021 at 11:01 AM Olivier Tilloy <email address hidden>
wrote:

> Can you try running the following command in a terminal, and let us know
> how this goes?
>
> sudo snap install chromium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1934194
>
> Title:
> package chromium-browser 91.0.4472.101-0ubuntu0.18.04.1 failed to
> install/upgrade: new chromium-browser package pre-installation script
> subprocess returned error exit status 1
>
> Status in chromium-browser package in Ubuntu:
> Incomplete
>
> Bug description:
> Just installed and received system unstable messages.
>
> ProblemType: Package
> DistroRelease: Ubuntu 20.04
> Package: chromium-browser 91.0.4472.101-0ubuntu0.18.04.1
> ProcVersionSignature: Ubuntu 5.4.0-77.86-generic 5.4.119
> Uname: Linux 5.4.0-77-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> CasperMD5CheckResult: skip
> DRM.card0-DVI-I-1:
> enabled: disabled
> dpms: On
> status: disconnected
> edid-base64:
> modes:
> DRM.card0-HDMI-A-1:
> enabled: enabled
> dpms: On
> status: connected
> edid-base64:
> AP///////wBBDAhXAQEBAQAXAQOAZjl4CvntplJQnyQKR0qhCACBwIGAswCpwAEBAQEBAQEBAjqAGHE4LUBYLEUA+jwyAAAeqRoAoFAAFjAwIDcA+jwyAAAaAAAA/AAzMlBGTDU3MDgvRjcKAAAA/QAXTA9RDwAKICAgICAgAV0CAx9xSQECAwQFByCQBiYJBwcVB1BmAwwAIACA4gAPAjqAGHE4LUBYLEUA+jwyAAAeAR2AGHEcFiBYLCUA+jwyAACeAR0AclHQHiBuKFUA+jwyAAAejArQiiDgLRAQPpYA+jwyAAAYjAqgFFHwFgAmfEMA+jwyAACYAAAAAAAAzw==
> modes: 1920x1080 1920x1080 1920x1080 1920x1080i 1920x1080i 1920x1080i
> 1920x1080 1920x1080 1680x1050 1600x900 1280x1024 1280x768 1280x720 1280x720
> 1280x720 1024x768 1440x480i 800x600 720x480 720x480 720x480 720x480 720x480
> 720x480i 720x480i 720x480i 720x480i 640x480 640x480 640x480 720x400
> Date: Wed Jun 30 16:37:28 2021
> Desktop-Session:
> 'None'
> 'None'
> 'None'
> Env:
> 'None'
> 'None'
> ErrorMessage: new chromium-browser package pre-installation script
> subprocess returned error exit status 1
> InstallationDate: Installed on 2020-09-01 (302 days ago)
> InstallationMedia: Ubuntu 14.04.6 LTS "Trusty Tahr" - Release amd64
> (20190304.5)
> InstalledPlugins:
>
> Load-Avg-1min: 6.32
> Load-Processes-Running-Percent: 0.2%
> MachineType: Hewlett-Packard s5-1070t
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-77-generic
> root=UUID=a8b4761a-7e53-4c94-9a12-3ace3096a126 ro quiet splash vt.handoff=7
> Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal,
> 3.8.2-0ubuntu2
> PythonDetails: /usr/bin/python2.7, Python 2.7.18, python-is-python2,
> 2.7.17-4
> SourcePackage: chromium-browser
> Title: package chromium-browser 91.0.4472.101-0ubuntu0.18.04.1 failed to
> install/upgrade: new chromium-browser package pre...

Read more...

Revision history for this message
Carter Mills (seajay-mills) wrote :
Download full text (5.9 KiB)

Here is more ......
cjm@Jetson-AI-001:~$ journalctl -xe
Oct 19 12:51:39 Jetson-AI-001 kernel: pcieport 0000:00:01.0: [ 0]
Receiver Error (First)
Oct 19 12:51:42 Jetson-AI-001 rtkit-daemon[6509]: Supervising 0 threads of
0 processes of 0 users.
Oct 19 12:51:42 Jetson-AI-001 rtkit-daemon[6509]: Supervising 0 threads of
0 processes of 0 users.
Oct 19 12:51:42 Jetson-AI-001 rtkit-daemon[6509]: Supervising 0 threads of
0 processes of 0 users.
Oct 19 12:51:42 Jetson-AI-001 rtkit-daemon[6509]: Supervising 0 threads of
0 processes of 0 users.
Oct 19 12:51:42 Jetson-AI-001 rtkit-daemon[6509]: Failed to make ourselves
RT: Operation not permitted
Oct 19 12:52:41 Jetson-AI-001 systemd[1]: Starting Daily apt download
activities...
-- Subject: A start job for unit apt-daily.service has begun execution
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
--
-- A start job for unit apt-daily.service has begun execution.
--
-- The job identifier is 2259.
Oct 19 12:52:43 Jetson-AI-001 systemd[1]: apt-daily.service: Succeeded.
-- Subject: Unit succeeded
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
--
-- The unit apt-daily.service has successfully entered the 'dead' state.
Oct 19 12:52:43 Jetson-AI-001 systemd[1]: Finished Daily apt download
activities.
-- Subject: A start job for unit apt-daily.service has finished successfully
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
--
-- A start job for unit apt-daily.service has finished successfully.
--
-- The job identifier is 2259.
Oct 19 12:59:32 Jetson-AI-001 kernel: pcieport 0000:00:01.0: AER: Corrected
error received: id=0010
Oct 19 12:59:32 Jetson-AI-001 kernel: pcieport 0000:00:01.0: PCIe Bus
Error: severity=Corrected, type=Physical Layer, id=0008(Recei>
Oct 19 12:59:32 Jetson-AI-001 kernel: pcieport 0000:00:01.0: device
[10de:0fae] error status/mask=00000001/00002000
Oct 19 12:59:32 Jetson-AI-001 kernel: pcieport 0000:00:01.0: [ 0]
Receiver Error (First)
Oct 19 12:59:54 Jetson-AI-001 rtkit-daemon[6509]: Supervising 0 threads of
0 processes of 0 users.
Oct 19 12:59:54 Jetson-AI-001 rtkit-daemon[6509]: Supervising 0 threads of
0 processes of 0 users.
lines 2383-2416/2416 (END)

Thanks for your help,
Carter
(615) 337-2472

On Tue, Oct 19, 2021 at 11:01 AM Olivier Tilloy <email address hidden>
wrote:

> Can you try running the following command in a terminal, and let us know
> how this goes?
>
> sudo snap install chromium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1934194
>
> Title:
> package chromium-browser 91.0.4472.101-0ubuntu0.18.04.1 failed to
> install/upgrade: new chromium-browser package pre-installation script
> subprocess returned error exit status 1
>
> Status in chromium-browser package in Ubuntu:
> Incomplete
>
> Bug description:
> Just installed and received system unstable messages.
>
> ProblemType: Package
> DistroRelease: Ubuntu 20.04
> Package: chromium-browser 91.0.4472.101-0ubuntu0.18.04.1
> ProcVersionSignature: Ubuntu 5.4.0-77.86-generic 5.4.119
> Uname: Linux 5.4.0-77-generic x86_64
> ApportVersio...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for chromium-browser (Ubuntu) because there has been no activity for 60 days.]

Changed in chromium-browser (Ubuntu):
status: Incomplete → Expired
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