Ubuntu
linux package

Touchpad stopped working randomly while using anydesk as a client. Does not fix after a reboot. An external keyboard works.

Bug #1931377 reported by Alex Chambers on 2021-06-09

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

Devices:
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
U: Uniq=
H: Handlers=kbd event4
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Ideapad extra buttons"
P: Phys=ideapad/input0
S: Sysfs=/devices/pci0000:00/0000:00:1f.0/PNP0C09:00/VPC2004:00/input/input7
U: Uniq=
H: Handlers=rfkill kbd event6
B: PROP=0
B: EV=13
B: KEY=81000800100c03 4400000000300000 0 2
B: MSC=10

I: Bus=0003 Vendor=0bda Product=58e3 Version=0003
N: Name="Lenovo EasyCamera: Lenovo EasyC"
P: Phys=usb-0000:00:14.0-5/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.0/input/input8
U: Uniq=
H: Handlers=kbd event7
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input9
U: Uniq=
H: Handlers=event8
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input10
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input11
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0003 Vendor=1997 Product=2433 Version=0101
N: Name=" mini keyboard"
P: Phys=usb-0000:00:14.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:1997:2433.0001/input/input123
U: Uniq=
H: Handlers=sysrq kbd event5 leds
B: PROP=0
B: EV=120013
B: KEY=1000000000007 ff9f207ac14057ff febeffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=1f

I: Bus=0003 Vendor=1997 Product=2433 Version=0101
N: Name=" mini keyboard"
P: Phys=usb-0000:00:14.0-1/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.1/0003:1997:2433.0002/input/input124
U: Uniq=
H: Handlers=mouse0 event11
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=903
B: MSC=10

I: Bus=0003 Vendor=1997 Product=2433 Version=0101
N: Name=" mini keyboard System Control"
P: Phys=usb-0000:00:14.0-1/input2
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.2/0003:1997:2433.0003/input/input125
U: Uniq=
H: Handlers=kbd event12
B: PROP=0
B: EV=13
B: KEY=c000 10000000000000 0
B: MSC=10

I: Bus=0003 Vendor=1997 Product=2433 Version=0101
N: Name=" mini keyboard Consumer Control"
P: Phys=usb-0000:00:14.0-1/input2
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.2/0003:1997:2433.0003/input/input126
U: Uniq=
H: Handlers=kbd event13
B: PROP=0
B: EV=1f
B: KEY=3f000301ff 0 0 483ffff17aff32d bfd4444600000000 1 130ff38b17c000 677bfad9415fed 19ed68000004400 10000002
B: REL=1040
B: ABS=100000000
B: MSC=10

(Includes my backup keyboard+mouse combo. Keyboard still works.)

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-5.8.0-55-generic 5.8.0-55.62
ProcVersionSignature: Ubuntu 5.8.0-55.62-generic 5.8.18
Uname: Linux 5.8.0-55-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alex 1020 F.... pulseaudio
alex 1026 F.... pipewire-media-
/dev/snd/pcmC0D0p: alex 1020 F...m pulseaudio
/dev/snd/seq: alex 1019 F.... pipewire
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Wed Jun 9 09:30:08 2021
InstallationDate: Installed on 2021-04-18 (51 days ago)
InstallationMedia: Kubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:58e3 Realtek Semiconductor Corp. Lenovo EasyCamera
Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
Bus 001 Device 004: ID 1997:2433 Shenzhen Riitek Technology Co., Ltd wireless mini keyboard with touchpad
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 80WG
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-55-generic root=UUID=07e70586-430d-4d69-a451-8f7bc3179be5 ro
RelatedPackageVersions:
linux-restricted-modules-5.8.0-55-generic N/A
linux-backports-modules-5.8.0-55-generic N/A
linux-firmware 1.190.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/22/2017
dmi.bios.release: 1.10
dmi.bios.vendor: LENOVO
dmi.bios.version: 4HCN10WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Kant
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J91182 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 110S-11IBR
dmi.ec.firmware.release: 1.10
dmi.modalias: dmi:bvnLENOVO:bvr4HCN10WW:bd02/22/2017:br1.10:efr1.10:svnLENOVO:pn80WG:pvrLenovoideapad110S-11IBR:rvnLENOVO:rnKant:rvrSDK0J91182WIN:cvnLENOVO:ct10:cvrLenovoideapad110S-11IBR:
dmi.product.family: IDEAPAD
dmi.product.name: 80WG
dmi.product.sku: LENOVO_MT_80WG_BU_idea_FM_Lenovo ideapad 110S-11IBR
dmi.product.version: Lenovo ideapad 110S-11IBR
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

Alex Chambers (alex2802) wrote on 2021-06-09:

AlsaInfo.txt Edit (31.3 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (3.2 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (85.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (471 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.5 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Lsusb-t.txt Edit (622 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (30.4 KiB, text/plain; charset="utf-8")
PaInfo.txt Edit (66.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (115 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.7 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (19.2 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (246 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (156.1 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (120.2 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (231.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Chris Chiu (mschiu77) wrote on 2021-07-05:

Can you add the "i8042.reset=1" to the kernel boot command line and see if it helps?

Revision history for this message

Alex Chambers (alex2802) wrote on 2021-07-08: Re: [Bug 1931377] Re: Touchpad stopped working randomly while using anydesk as a client. Does not fix after a reboot. An external keyboard works.

Download full text (7.7 KiB)

Hey, sorry about the delay. The screen broke a few days later, so I'm
unable to test. The touchpad randomly came back about 20h later after
multiple reboots.

On Mon, Jul 5, 2021 at 5:35 AM Chris Chiu <email address hidden>
wrote:

Hey, sorry about the delay. The screen broke a few days later, so I'm
unable to test. The touchpad randomly came back about 20h later after
multiple reboots.

On Mon, Jul 5, 2021 at 5:35 AM Chris Chiu <1931377@bugs.launchpad.net>
wrote:

> Can you add the "i8042.reset=1" to the kernel boot command line and see
> if it helps?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1931377
>
> Title:
>   Touchpad stopped working randomly while using anydesk as a client.
>   Does not fix after a reboot. An external keyboard works.
>
> Status in linux package in Ubuntu:
>   New
>
> Bug description:
>   Devices:
>   I: Bus=0019 Vendor=0000 Product=0005 Version=0000
>   N: Name="Lid Switch"
>   P: Phys=PNP0C0D/button/input0
>   S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
>   U: Uniq=
>   H: Handlers=event0
>   B: PROP=0
>   B: EV=21
>   B: SW=1
>
>   I: Bus=0019 Vendor=0000 Product=0001 Version=0000
>   N: Name="Power Button"
>   P: Phys=PNP0C0C/button/input0
>   S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
>   U: Uniq=
>   H: Handlers=kbd event1
>   B: PROP=0
>   B: EV=3
>   B: KEY=10000000000000 0
>
>   I: Bus=0019 Vendor=0000 Product=0001 Version=0000
>   N: Name="Power Button"
>   P: Phys=LNXPWRBN/button/input0
>   S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
>   U: Uniq=
>   H: Handlers=kbd event2
>   B: PROP=0
>   B: EV=3
>   B: KEY=10000000000000 0
>
>   I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
>   N: Name="AT Translated Set 2 keyboard"
>   P: Phys=isa0060/serio0/input0
>   S: Sysfs=/devices/platform/i8042/serio0/input/input3
>   U: Uniq=
>   H: Handlers=sysrq kbd event3 leds
>   B: PROP=0
>   B: EV=120013
>   B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
>   B: MSC=10
>   B: LED=7
>
>   I: Bus=0019 Vendor=0000 Product=0006 Version=0000
>   N: Name="Video Bus"
>   P: Phys=LNXVIDEO/video/input0
>   S:
> Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
>   U: Uniq=
>   H: Handlers=kbd event4
>   B: PROP=0
>   B: EV=3
>   B: KEY=3e000b00000000 0 0 0
>
>   I: Bus=0019 Vendor=0000 Product=0000 Version=0000
>   N: Name="Ideapad extra buttons"
>   P: Phys=ideapad/input0
>   S:
> Sysfs=/devices/pci0000:00/0000:00:1f.0/PNP0C09:00/VPC2004:00/input/input7
>   U: Uniq=
>   H: Handlers=rfkill kbd event6
>   B: PROP=0
>   B: EV=13
>   B: KEY=81000800100c03 4400000000300000 0 2
>   B: MSC=10
>
>   I: Bus=0003 Vendor=0bda Product=58e3 Version=0003
>   N: Name="Lenovo EasyCamera: Lenovo EasyC"
>   P: Phys=usb-0000:00:14.0-5/button
>   S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.0/input/input8
>   U: Uniq=
>   H: Handlers=kbd event7
>   B: PROP=0
>   B: EV=3
>   B: KEY=100000 0 0 0
>
>   I: Bus=0000 Vendor=0000 Product=0000 Version=0000
>   N: Name="HDA Intel PCH Mic"
>   P: Phys=ALSA
>   S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input9
>   U: Uniq=
>   H: Handlers=event8
>   B: PROP=0
>   B: EV=21
>   B: SW=10
>
>   I: Bus=0000 Vendor=0000 Product=0000 Version=0000
>   N: Name="HDA Intel PCH Headphone"
>   P: Phys=ALSA
>   S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input10
>   U: Uniq=
>   H: Handlers=event9
>   B: PROP=0
>   B: EV=21
>   B: SW=4
>
>   I: Bus=0000 Vendor=0000 Product=0000 Version=0000
>   N: Name="HDA Intel PCH HDMI/DP,pcm=3"
>   P: Phys=ALSA
>   S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input11
>   U: Uniq=
>   H: Handlers=event10
>   B: PROP=0
>   B: EV=21
>   B: SW=140
>
>   I: Bus=0003 Vendor=1997 Product=2433 Version=0101
>   N: Name="  mini keyboard"
>   P: Phys=usb-0000:00:14.0-1/input0
>   S:
> Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:1997:2433.0001/input/input123
>   U: Uniq=
>   H: Handlers=sysrq kbd event5 leds
>   B: PROP=0
>   B: EV=120013
>   B: KEY=1000000000007 ff9f207ac14057ff febeffdfffefffff fffffffffffffffe
>   B: MSC=10
>   B: LED=1f
>
>   I: Bus=0003 Vendor=1997 Product=2433 Version=0101
>   N: Name="  mini keyboard"
>   P: Phys=usb-0000:00:14.0-1/input1
>   S:
> Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.1/0003:1997:2433.0002/input/input124
>   U: Uniq=
>   H: Handlers=mouse0 event11
>   B: PROP=0
>   B: EV=17
>   B: KEY=1f0000 0 0 0 0
>   B: REL=903
>   B: MSC=10
>
>   I: Bus=0003 Vendor=1997 Product=2433 Version=0101
>   N: Name="  mini keyboard System Control"
>   P: Phys=usb-0000:00:14.0-1/input2
>   S:
> Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.2/0003:1997:2433.0003/input/input125
>   U: Uniq=
>   H: Handlers=kbd event12
>   B: PROP=0
>   B: EV=13
>   B: KEY=c000 10000000000000 0
>   B: MSC=10
>
>   I: Bus=0003 Vendor=1997 Product=2433 Version=0101
>   N: Name="  mini keyboard Consumer Control"
>   P: Phys=usb-0000:00:14.0-1/input2
>   S:
> Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.2/0003:1997:2433.0003/input/input126
>   U: Uniq=
>   H: Handlers=kbd event13
>   B: PROP=0
>   B: EV=1f
>   B: KEY=3f000301ff 0 0 483ffff17aff32d bfd4444600000000 1 130ff38b17c000
> 677bfad9415fed 19ed68000004400 10000002
>   B: REL=1040
>   B: ABS=100000000
>   B: MSC=10
>
>   (Includes my backup keyboard+mouse combo. Keyboard still works.)
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.10
>   Package: linux-image-5.8.0-55-generic 5.8.0-55.62
>   ProcVersionSignature: Ubuntu 5.8.0-55.62-generic 5.8.18
>   Uname: Linux 5.8.0-55-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu50.7
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  alex       1020 F.... pulseaudio
>                         alex       1026 F.... pipewire-media-
>    /dev/snd/pcmC0D0p:   alex       1020 F...m pulseaudio
>    /dev/snd/seq:        alex       1019 F.... pipewire
>   CasperMD5CheckResult: skip
>   CurrentDesktop: KDE
>   Date: Wed Jun  9 09:30:08 2021
>   InstallationDate: Installed on 2021-04-18 (51 days ago)
>   InstallationMedia: Kubuntu 20.10 "Groovy Gorilla" - Release amd64
> (20201022)
>   Lsusb:
>    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>    Bus 001 Device 003: ID 0bda:58e3 Realtek Semiconductor Corp. Lenovo
> EasyCamera
>    Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bluetooth wireless
> interface
>    Bus 001 Device 004: ID 1997:2433 Shenzhen Riitek Technology Co., Ltd
> wireless mini keyboard with touchpad
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: LENOVO 80WG
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-55-generic
> root=UUID=07e70586-430d-4d69-a451-8f7bc3179be5 ro
>   RelatedPackageVersions:
>    linux-restricted-modules-5.8.0-55-generic N/A
>    linux-backports-modules-5.8.0-55-generic  N/A
>    linux-firmware                            1.190.5
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 02/22/2017
>   dmi.bios.release: 1.10
>   dmi.bios.vendor: LENOVO
>   dmi.bios.version: 4HCN10WW
>   dmi.board.asset.tag: No Asset Tag
>   dmi.board.name: Kant
>   dmi.board.vendor: LENOVO
>   dmi.board.version: SDK0J91182 WIN
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: LENOVO
>   dmi.chassis.version: Lenovo ideapad 110S-11IBR
>   dmi.ec.firmware.release: 1.10
>   dmi.modalias:
> dmi:bvnLENOVO:bvr4HCN10WW:bd02/22/2017:br1.10:efr1.10:svnLENOVO:pn80WG:pvrLenovoideapad110S-11IBR:rvnLENOVO:rnKant:rvrSDK0J91182WIN:cvnLENOVO:ct10:cvrLenovoideapad110S-11IBR:
>   dmi.product.family: IDEAPAD
>   dmi.product.name: 80WG
>   dmi.product.sku: LENOVO_MT_80WG_BU_idea_FM_Lenovo ideapad 110S-11IBR
>   dmi.product.version: Lenovo ideapad 110S-11IBR
>   dmi.sys.vendor: LENOVO
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1931377/+subscriptions
>

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2021-08-18: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

R. Oliveira (rodrigobrochado) on 2021-12-31

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2022-03-02:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Touchpad stopped working randomly while using anydesk as a client. Does not fix after a reboot. An external keyboard works.

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