black screen after boot system

[Erin Chen]

system shows black screen after cold boot / warm boot.

[Steps to reproduce]
1) power off system
2) power on system

[Actual result]
system shows black screen after boot
system can login after switch text-mode to tty3 (pressing Ctrl+Alt+F3) then switch back tty1.

Test Device: https://certification.ubuntu.com/hardware/202009-28217

u@u-HP-ZBook-Studio-G7-Mobile-Workstation:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu Hirsute Hippo (development branch)
Release: 21.04
Codename: hirsute
u@u-HP-ZBook-Studio-G7-Mobile-Workstation:~$ uname -r
5.11.0-14-generic
u@u-HP-ZBook-Studio-G7-Mobile-Workstation:~$ prime-select query
nvidia
u@u-HP-ZBook-Studio-G7-Mobile-Workstation:~$ nvidia-xconfig -v

nvidia-xconfig: version 460.67
  The NVIDIA X Configuration Tool.

  This program is used to manipulate X configuration files, specifically to
  enable NVIDIA X driver functionality.

u@u-HP-ZBook-Studio-G7-Mobile-Workstation:~$

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+22ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-14.15-generic 5.11.12
Uname: Linux 5.11.0-14-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/capabilities/gpu0'
.proc.driver.nvidia.capabilities.mig: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/capabilities/mig'
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 460.67 Thu Mar 11 00:11:45 UTC 2021
 GCC version:
ApportVersion: 2.20.11-0ubuntu62
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 16 14:17:03 2021
DistUpgraded: Fresh install
DistroCodename: hirsute
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation CometLake-H GT2 [UHD Graphics] [8086:9bc4] (rev 05) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company UHD Graphics [103c:8736]
 NVIDIA Corporation TU104M [GeForce RTX 2080 SUPER Mobile / Max-Q] [10de:1e93] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company TU104M [GeForce RTX 2080 SUPER Mobile / Max-Q] [103c:8736]
InstallationDate: Installed on 2021-04-16 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Beta amd64 (20210415)
MachineType: HP HP ZBook Studio G7 Mobile Workstation
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-14-generic root=UUID=e0dae7fa-accc-4dd8-b69d-6f09b94df1a8 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/05/2021
dmi.bios.release: 4.1
dmi.bios.vendor: HP
dmi.bios.version: S91 Ver. 01.04.01
dmi.board.name: 8736
dmi.board.vendor: HP
dmi.board.version: KBC Version 14.41.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 20.65
dmi.modalias: dmi:bvnHP:bvrS91Ver.01.04.01:bd01/05/2021:br4.1:efr20.65:svnHP:pnHPZBookStudioG7MobileWorkstation:pvr:rvnHP:rn8736:rvrKBCVersion14.41.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP ZBook
dmi.product.name: HP ZBook Studio G7 Mobile Workstation
dmi.product.sku: 123456#ABA
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.104-1build1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.1-2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.10-3ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1

[Daniel van Vugt (vanvugt)]

Thanks for the bug report. The crash in XorgLogOld.txt looks a lot like bug 1811023 so we should track it there for now.

If you would like to investigate further and help us find out more details of the crash then please follow these instructions:
https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

[Pierre Equoy (pieq)]

I have exactly the same issue with a Dell Precision 5750 laptop that was previously enabled with 20.04:

https://ubuntu.com/certification/hardware/202002-27726

$ prime-select query
nvidia
$ nvidia-xconfig -v

nvidia-xconfig: version 460.67
  The NVIDIA X Configuration Tool.

  This program is used to manipulate X configuration files, specifically to enable NVIDIA X driver functionality.

01:00.0 VGA compatible controller: NVIDIA Corporation TU106GLM [Quadro RTX 3000 Mobile / Max-Q] (rev a1) (prog-if 00 [VGA controller])
 Subsystem: Dell TU106GLM [Quadro RTX 3000 Mobile / Max-Q]
 Flags: bus master, fast devsel, latency 0, IRQ 230, IOMMU group 1
 Memory at 72000000 (32-bit, non-prefetchable) [size=16M]
 Memory at 60000000 (64-bit, prefetchable) [size=256M]
 Memory at 70000000 (64-bit, prefetchable) [size=32M]
 I/O ports at 3000 [size=128]
 Expansion ROM at 73080000 [virtual] [disabled] [size=512K]
 Capabilities: <access denied>
 Kernel driver in use: nvidia
 Kernel modules: nvidiafb, nouveau, nvidia_drm, nvidia