[amdgpu] System freeze
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
After copied (dd copy) old disk /home to bigger one then reboot xorg start to freeze it seems kernel crash rather than only Xorg, because all input devices (keyboard, mouse) turned off completely. only option is hard reboot.
I upgrade distro from 20.04 to 20.10, the situation remain the same after every login to desktop the system freeze completely and need it to do hard reboot.
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: xorg 1:7.7+19ubuntu15
ProcVersionSign
Uname: Linux 5.8.0-45-lowlatency x86_64
NonfreeKernelMo
.tmp.unity_
ApportVersion: 2.20.11-0ubuntu50.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CompizPlugins: [core,composite
CompositorRunning: None
CurrentDesktop: MATE
Date: Wed Mar 17 01:11:19 2021
DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
DistroCodename: groovy
DistroVariant: ubuntu
ExtraDebuggingI
GconfCompiz:
/apps/
/apps/
/apps/
active_plugins = [core,composite
GpuHangFrequency: Continuously
GpuHangReproduc
GpuHangStarted: Within the last week or two
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 470/480/
Subsystem: XFX Pine Group Inc. Radeon RX 570 [1682:c570]
InstallationDate: Installed on 2018-05-05 (1046 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: To be filled by O.E.M. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to groovy on 2021-03-15 (1 days ago)
dmi.bios.date: 04/10/2013
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1708
dmi.board.
dmi.board.name: M5A99FX PRO R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.sku: SKU
dmi.product.
dmi.sys.vendor: To be filled by O.E.M.
version.compiz: compiz 1:0.9.14.
version.libdrm2: libdrm2 2.4.102-1ubuntu1
version.
version.
version.
version.
version.
version.
version.
Solaris (kamshadman) wrote : | #1 |
- CurrentDmesg.txt Edit (114.6 KiB, text/plain; charset="utf-8")
- Dependencies.txt Edit (23.1 KiB, text/plain; charset="utf-8")
- DkmsStatus.txt Edit (1.1 KiB, text/plain; charset="utf-8")
- DpkgLog.txt Edit (3.1 MiB, text/plain; charset="utf-8")
- LightdmLog.txt Edit (1.7 KiB, text/plain; charset="utf-8")
- Lspci.txt Edit (21.8 KiB, text/plain; charset="utf-8")
- Lspci-vt.txt Edit (2.3 KiB, text/plain; charset="utf-8")
- Lsusb.txt Edit (1.8 KiB, text/plain; charset="utf-8")
- Lsusb-t.txt Edit (2.4 KiB, text/plain; charset="utf-8")
- Lsusb-v.txt Edit (66.4 KiB, text/plain; charset="utf-8")
- MonitorsUser.xml.txt Edit (2.6 KiB, text/plain; charset="utf-8")
- ProcCpuinfo.txt Edit (9.6 KiB, text/plain; charset="utf-8")
- ProcCpuinfoMinimal.txt Edit (1.2 KiB, text/plain; charset="utf-8")
- ProcEnviron.txt Edit (328 bytes, text/plain; charset="utf-8")
- ProcInterrupts.txt Edit (6.2 KiB, text/plain; charset="utf-8")
- ProcModules.txt Edit (7.0 KiB, text/plain; charset="utf-8")
- UdevDb.txt Edit (362.2 KiB, text/plain; charset="utf-8")
- UnitySupportTest.txt Edit (607 bytes, text/plain; charset="utf-8")
- XorgLog.txt Edit (59.1 KiB, text/plain; charset="utf-8")
- XorgLogOld.txt Edit (43.8 KiB, text/plain; charset="utf-8")
- Xrandr.txt Edit (33.1 KiB, text/plain; charset="utf-8")
- acpidump.txt Edit (164.0 KiB, text/plain; charset="utf-8")
- nvidia-installer.log.txt Edit (5.5 KiB, text/plain; charset="utf-8")
- xdpyinfo.txt Edit (22.0 KiB, text/plain; charset="utf-8")
Daniel van Vugt (vanvugt) wrote : | #2 |
affects: | xorg (Ubuntu) → ubuntu |
Changed in ubuntu: | |
status: | New → Incomplete |
Solaris (kamshadman) wrote : Re: [Bug 1919408] Re: Xorg freeze | #3 |
- prevboot.txt Edit (1.1 MiB, text/plain; charset="US-ASCII"; name="prevboot.txt")
Here you go as you requested,
On Wed, Mar 17, 2021 at 2:20 AM Daniel van Vugt <email address hidden>
wrote:
> Thanks for the bug report.
>
> Firstly, you seem to have an AMD Radeon GPU, but the Nvidia driver is
> installed. Please uninstall the Nvidia driver in case that is causing
> problems.
>
> Secondly, next time a crash happens please:
>
> 1. Wait 10 seconds
> 2. Reboot
> 3. Run this command: journalctl -b-1 > prevboot.txt
> 4. Attach the resulting text file here.
>
> Finally, please check the system for crashes by following all of the
> steps listed in:
>
> https:/
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> Xorg freeze
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> After copied (dd copy) old disk /home to bigger one then reboot xorg
> start to freeze it seems kernel crash rather than only Xorg, because all
> input devices (keyboard, mouse) turned off completely. only option is hard
> reboot.
> I upgrade distro from 20.04 to 20.10, the situation remain the same
> after every login to desktop the system freeze completely and need it to do
> hard reboot.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSign
> Uname: Linux 5.8.0-45-lowlatency x86_64
> NonfreeKernelMo
> .tmp.unity_
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckR
> CompizPlugins:
> [core,composite
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Wed Mar 17 01:11:19 2021
> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingI
> GconfCompiz:
> /apps/compiz-
> /apps/compiz-
> /apps/compiz-
> active_plugins =
> [core,composite
> GpuHangFrequency: Continuously
> GpuHangReproduc
> GpuHangStarted: Within the last week or two
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/
> controller])
> Subsystem: XFX Pine Group Inc. Radeon RX 570 [1682:c570]
> InstallationDate: Installed on 2018-05-05 (1046 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (2018...
Solaris (kamshadman) wrote : | #4 |
- Kernel-panic-signal-attachment-2021-03-17-135359.jpeg Edit (393.9 KiB, image/jpeg; name="Kernel-panic-signal-attachment-2021-03-17-135359.jpeg")
I rebooted the PC and logged in to the desktop. then Went to TTY console
(ctrl+alt+F4) and left it there. A day later I found a crashed system with
a kernel panic message on screen (see attached file).
On Wed, Mar 17, 2021 at 2:20 AM Daniel van Vugt <email address hidden>
wrote:
> Thanks for the bug report.
>
> Firstly, you seem to have an AMD Radeon GPU, but the Nvidia driver is
> installed. Please uninstall the Nvidia driver in case that is causing
> problems.
>
> Secondly, next time a crash happens please:
>
> 1. Wait 10 seconds
> 2. Reboot
> 3. Run this command: journalctl -b-1 > prevboot.txt
> 4. Attach the resulting text file here.
>
> Finally, please check the system for crashes by following all of the
> steps listed in:
>
> https:/
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> Xorg freeze
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> After copied (dd copy) old disk /home to bigger one then reboot xorg
> start to freeze it seems kernel crash rather than only Xorg, because all
> input devices (keyboard, mouse) turned off completely. only option is hard
> reboot.
> I upgrade distro from 20.04 to 20.10, the situation remain the same
> after every login to desktop the system freeze completely and need it to do
> hard reboot.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSign
> Uname: Linux 5.8.0-45-lowlatency x86_64
> NonfreeKernelMo
> .tmp.unity_
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckR
> CompizPlugins:
> [core,composite
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Wed Mar 17 01:11:19 2021
> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingI
> GconfCompiz:
> /apps/compiz-
> /apps/compiz-
> /apps/compiz-
> active_plugins =
> [core,composite
> GpuHangFrequency: Continuously
> GpuHangReproduc
> GpuHangStarted: Within the last week or two
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/
> controller])
> Subsystem: XFX Pine Group ...
Daniel van Vugt (vanvugt) wrote : Re: Xorg freeze | #5 |
Thanks. It seems like the main issue here is kernel panics. Are you able to find a kernel log that includes the kernel panic?
journalctl -b-1 > prev1.txt
journalctl -b-2 > prev2.txt
journalctl -b-3 > prev3.txt
Please also check your RAM in case it's faulty using one of:
summary: |
- Xorg freeze + General protection fault, kernel panics |
affects: | ubuntu → linux (Ubuntu) |
summary: |
- General protection fault, kernel panics + General protection fault, kernel panics on ASUS M5A99FX PRO R2.0 |
Solaris (kamshadman) wrote : Re: [Bug 1919408] Re: Xorg freeze | #6 |
- prev_1_2_3.tar.gz Edit (711.1 KiB, application/gzip; name="prev_1_2_3.tar.gz")
due to larger file size than 10mb, launchpad rejected attached files,
therefore i compressed them in one file. see attached file.
Thanks
On Thu, Mar 18, 2021 at 7:32 AM K. M. Ravandi <email address hidden> wrote:
> Here are files as you requested.
>
> On Wed, Mar 17, 2021 at 10:30 PM Daniel van Vugt <
> <email address hidden>> wrote:
>
>> Thanks. It seems like the main issue here is kernel panics. Are you able
>> to find a kernel log that includes the kernel panic?
>>
>> journalctl -b-1 > prev1.txt
>> journalctl -b-2 > prev2.txt
>> journalctl -b-3 > prev3.txt
>>
>> Please also check your RAM in case it's faulty using one of:
>>
>> https:/
>> https:/
>>
>> ** Summary changed:
>>
>> - Xorg freeze
>> + General protection fault, kernel panics
>>
>> ** Package changed: ubuntu => linux (Ubuntu)
>>
>> ** Summary changed:
>>
>> - General protection fault, kernel panics
>> + General protection fault, kernel panics on ASUS M5A99FX PRO R2.0
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https:/
>>
>> Title:
>> General protection fault, kernel panics on ASUS M5A99FX PRO R2.0
>>
>> Status in linux package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> After copied (dd copy) old disk /home to bigger one then reboot xorg
>> start to freeze it seems kernel crash rather than only Xorg, because all
>> input devices (keyboard, mouse) turned off completely. only option is hard
>> reboot.
>> I upgrade distro from 20.04 to 20.10, the situation remain the same
>> after every login to desktop the system freeze completely and need it to do
>> hard reboot.
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 20.10
>> Package: xorg 1:7.7+19ubuntu15
>> ProcVersionSign
>> Uname: Linux 5.8.0-45-lowlatency x86_64
>> NonfreeKernelMo
>> .tmp.unity_
>>
>> ApportVersion: 2.20.11-0ubuntu50.5
>> Architecture: amd64
>> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>> CasperMD5CheckR
>> CompizPlugins:
>> [core,composite
>> CompositorRunning: None
>> CurrentDesktop: MATE
>> Date: Wed Mar 17 01:11:19 2021
>> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
>> DistroCodename: groovy
>> DistroVariant: ubuntu
>> ExtraDebuggingI
>> GconfCompiz:
>> /apps/compiz-
>> /apps/compiz-
>> /apps/compiz-
>> active_plugins =
>> [core,composite
>> GpuHangFrequency: Continuously
>> GpuHangReproduc
>> GpuHangStarted: Within the last week or two
>> GraphicsCard:
>> Advanced Micro Devi...
Daniel van Vugt (vanvugt) wrote : Re: General protection fault, kernel panics on ASUS M5A99FX PRO R2.0 | #7 |
Please also check your RAM in case it's faulty using one of:
Daniel van Vugt (vanvugt) wrote : | #8 |
Thanks for the logs. I am seeing "general protection fault" in multiple different processes so it sounds like a hardware problem, if not a kernel bug. Please try testing your RAM per comment #7.
Solaris (kamshadman) wrote : Re: [Bug 1919408] Re: General protection fault, kernel panics on ASUS M5A99FX PRO R2.0 | #9 |
Sure, I already checked. By "memtester 100m 1" and " memtester 2000m 1";
they are OK.
l will re-test it again with memtest86 later, during the boot.
On Thu, Mar 18, 2021, 10:20 PM Daniel van Vugt <email address hidden>
wrote:
> Please also check your RAM in case it's faulty using one of:
>
> https:/
> https:/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> General protection fault, kernel panics on ASUS M5A99FX PRO R2.0
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> After copied (dd copy) old disk /home to bigger one then reboot xorg
> start to freeze it seems kernel crash rather than only Xorg, because all
> input devices (keyboard, mouse) turned off completely. only option is hard
> reboot.
> I upgrade distro from 20.04 to 20.10, the situation remain the same
> after every login to desktop the system freeze completely and need it to do
> hard reboot.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSign
> Uname: Linux 5.8.0-45-lowlatency x86_64
> NonfreeKernelMo
> .tmp.unity_
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckR
> CompizPlugins:
> [core,composite
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Wed Mar 17 01:11:19 2021
> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingI
> GconfCompiz:
> /apps/compiz-
> /apps/compiz-
> /apps/compiz-
> active_plugins =
> [core,composite
> GpuHangFrequency: Continuously
> GpuHangReproduc
> GpuHangStarted: Within the last week or two
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/
> controller])
> Subsystem: XFX Pine Group Inc. Radeon RX 570 [1682:c570]
> InstallationDate: Installed on 2018-05-05 (1046 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> MachineType: To be filled by O.E.M. To be filled by O.E.M.
> ProcKernelCmdLine: BOOT_IMAGE=
> root=UUID=
> crashkernel=
> crashkernel=
> crashkernel=
Daniel van Vugt (vanvugt) wrote : Re: General protection fault, kernel panics on ASUS M5A99FX PRO R2.0 | #10 |
A full memory test takes hours or even days, but running it overnight should be enough time usually. Please try the tools mentioned in comment #7.
Solaris (kamshadman) wrote : Re: [Bug 1919408] Re: General protection fault, kernel panics on ASUS M5A99FX PRO R2.0 | #11 |
I already started it to run this morning, I am going to check later, and
let you know.
On Sun, Mar 21, 2021 at 10:25 PM Daniel van Vugt <email address hidden>
wrote:
> A full memory test takes hours or even days, but running it overnight
> should be enough time usually. Please try the tools mentioned in comment
> #7.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> General protection fault, kernel panics on ASUS M5A99FX PRO R2.0
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> After copied (dd copy) old disk /home to bigger one then reboot xorg
> start to freeze it seems kernel crash rather than only Xorg, because all
> input devices (keyboard, mouse) turned off completely. only option is hard
> reboot.
> I upgrade distro from 20.04 to 20.10, the situation remain the same
> after every login to desktop the system freeze completely and need it to do
> hard reboot.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSign
> Uname: Linux 5.8.0-45-lowlatency x86_64
> NonfreeKernelMo
> .tmp.unity_
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckR
> CompizPlugins:
> [core,composite
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Wed Mar 17 01:11:19 2021
> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingI
> GconfCompiz:
> /apps/compiz-
> /apps/compiz-
> /apps/compiz-
> active_plugins =
> [core,composite
> GpuHangFrequency: Continuously
> GpuHangReproduc
> GpuHangStarted: Within the last week or two
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/
> controller])
> Subsystem: XFX Pine Group Inc. Radeon RX 570 [1682:c570]
> InstallationDate: Installed on 2018-05-05 (1046 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> MachineType: To be filled by O.E.M. To be filled by O.E.M.
> ProcKernelCmdLine: BOOT_IMAGE=
> root=UUID=
> crashkernel=
> crashkernel=
> crashkernel=
Solaris (kamshadman) wrote : | #12 |
- Ram-errors.jpeg Edit (69.0 KiB, image/jpeg; name="Ram-errors.jpeg")
Here you go with the memtest86 result.
it shows massive errors on Ram. I installed a new one to double check if it
is not also a Motherboard issue; since last night memtest 86 did not show
any error.
I will wait until this weekend to be sure there are no issues and get back
to you with an update.
On Sun, Mar 21, 2021 at 10:28 PM K. M. Ravandi <email address hidden> wrote:
> I already started it to run this morning, I am going to check later, and
> let you know.
>
> On Sun, Mar 21, 2021 at 10:25 PM Daniel van Vugt <
> <email address hidden>> wrote:
>
>> A full memory test takes hours or even days, but running it overnight
>> should be enough time usually. Please try the tools mentioned in comment
>> #7.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https:/
>>
>> Title:
>> General protection fault, kernel panics on ASUS M5A99FX PRO R2.0
>>
>> Status in linux package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> After copied (dd copy) old disk /home to bigger one then reboot xorg
>> start to freeze it seems kernel crash rather than only Xorg, because all
>> input devices (keyboard, mouse) turned off completely. only option is hard
>> reboot.
>> I upgrade distro from 20.04 to 20.10, the situation remain the same
>> after every login to desktop the system freeze completely and need it to do
>> hard reboot.
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 20.10
>> Package: xorg 1:7.7+19ubuntu15
>> ProcVersionSign
>> Uname: Linux 5.8.0-45-lowlatency x86_64
>> NonfreeKernelMo
>> .tmp.unity_
>>
>> ApportVersion: 2.20.11-0ubuntu50.5
>> Architecture: amd64
>> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>> CasperMD5CheckR
>> CompizPlugins:
>> [core,composite
>> CompositorRunning: None
>> CurrentDesktop: MATE
>> Date: Wed Mar 17 01:11:19 2021
>> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
>> DistroCodename: groovy
>> DistroVariant: ubuntu
>> ExtraDebuggingI
>> GconfCompiz:
>> /apps/compiz-
>> /apps/compiz-
>> /apps/compiz-
>> active_plugins =
>> [core,composite
>> GpuHangFrequency: Continuously
>> GpuHangReproduc
>> GpuHangStarted: Within the last week or two
>> GraphicsCard:
>> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
>> 470/480/
>> controller])
>> Subsystem: XFX Pine Group Inc. Radeon RX 570 [1682:c570]
>> InstallationDate: Installed on 2018-05-05 (1046 days ago)
>> InstallationMe...
Solaris (kamshadman) wrote : | #13 |
- journalctl-Prevboot-03-26-2021.tar.gz Edit (3.9 MiB, application/gzip; name="journalctl-Prevboot-03-26-2021.tar.gz")
GUI Freezed again.
Attached here several journalctl file results today....
memtest86: new ram I did not get any errors.
On Fri, Mar 26, 2021 at 5:25 PM K. M. Ravandi <email address hidden> wrote:
> Crashed again...
> Attached here several journalctl file results today....
> memtest86: new ram I did notget any errors.
>
> On Tue, Mar 23, 2021 at 12:53 PM K. M. Ravandi <email address hidden>
> wrote:
>
>> Here you go with the memtest86 result.
>>
>> it shows massive errors on Ram. I installed a new one to double check if
>> it is not also a Motherboard issue; since last night memtest 86 did not
>> show any error.
>>
>> I will wait until this weekend to be sure there are no issues and get
>> back to you with an update.
>>
>> On Sun, Mar 21, 2021 at 10:28 PM K. M. Ravandi <email address hidden>
>> wrote:
>>
>>> I already started it to run this morning, I am going to check later, and
>>> let you know.
>>>
>>> On Sun, Mar 21, 2021 at 10:25 PM Daniel van Vugt <
>>> <email address hidden>> wrote:
>>>
>>>> A full memory test takes hours or even days, but running it overnight
>>>> should be enough time usually. Please try the tools mentioned in comment
>>>> #7.
>>>>
>>>> --
>>>> You received this bug notification because you are subscribed to the bug
>>>> report.
>>>> https:/
>>>>
>>>> Title:
>>>> General protection fault, kernel panics on ASUS M5A99FX PRO R2.0
>>>>
>>>> Status in linux package in Ubuntu:
>>>> Incomplete
>>>>
>>>> Bug description:
>>>> After copied (dd copy) old disk /home to bigger one then reboot xorg
>>>> start to freeze it seems kernel crash rather than only Xorg, because all
>>>> input devices (keyboard, mouse) turned off completely. only option is hard
>>>> reboot.
>>>> I upgrade distro from 20.04 to 20.10, the situation remain the same
>>>> after every login to desktop the system freeze completely and need it to do
>>>> hard reboot.
>>>>
>>>> ProblemType: Bug
>>>> DistroRelease: Ubuntu 20.10
>>>> Package: xorg 1:7.7+19ubuntu15
>>>> ProcVersionSign
>>>> Uname: Linux 5.8.0-45-lowlatency x86_64
>>>> NonfreeKernelMo
>>>> .tmp.unity_
>>>>
>>>> ApportVersion: 2.20.11-0ubuntu50.5
>>>> Architecture: amd64
>>>> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>>>> CasperMD5CheckR
>>>> CompizPlugins:
>>>> [core,composite
>>>> CompositorRunning: None
>>>> CurrentDesktop: MATE
>>>> Date: Wed Mar 17 01:11:19 2021
>>>> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
>>>> DistroCodename: groovy
>>>> DistroVariant: ubuntu
>>>> ExtraDebuggingI
>>>> GconfCompiz:
>>>> /apps/compiz-
>>>> /apps/compiz-
>>>> /apps/compiz-
>>>> active_plugins =
>>>> [core,composite
Solaris (kamshadman) wrote : | #14 |
- journal-prevboot-03-26-2021_20:03.txt.tar.gz Edit (1.3 MiB, application/gzip; name="journal-prevboot-03-26-2021_20:03.txt.tar.gz")
And this is the second full crash Today.
On Fri, Mar 26, 2021 at 6:25 PM K. M. Ravandi <email address hidden> wrote:
> GUI Freezed again.
> Attached here several journalctl file results today....
> memtest86: new ram I did not get any errors.
>
> On Fri, Mar 26, 2021 at 5:25 PM K. M. Ravandi <email address hidden>
> wrote:
>
>> Crashed again...
>> Attached here several journalctl file results today....
>> memtest86: new ram I did notget any errors.
>>
>> On Tue, Mar 23, 2021 at 12:53 PM K. M. Ravandi <email address hidden>
>> wrote:
>>
>>> Here you go with the memtest86 result.
>>>
>>> it shows massive errors on Ram. I installed a new one to double check if
>>> it is not also a Motherboard issue; since last night memtest 86 did not
>>> show any error.
>>>
>>> I will wait until this weekend to be sure there are no issues and get
>>> back to you with an update.
>>>
>>> On Sun, Mar 21, 2021 at 10:28 PM K. M. Ravandi <email address hidden>
>>> wrote:
>>>
>>>> I already started it to run this morning, I am going to check later,
>>>> and let you know.
>>>>
>>>> On Sun, Mar 21, 2021 at 10:25 PM Daniel van Vugt <
>>>> <email address hidden>> wrote:
>>>>
>>>>> A full memory test takes hours or even days, but running it overnight
>>>>> should be enough time usually. Please try the tools mentioned in
>>>>> comment
>>>>> #7.
>>>>>
>>>>> --
>>>>> You received this bug notification because you are subscribed to the
>>>>> bug
>>>>> report.
>>>>> https:/
>>>>>
>>>>> Title:
>>>>> General protection fault, kernel panics on ASUS M5A99FX PRO R2.0
>>>>>
>>>>> Status in linux package in Ubuntu:
>>>>> Incomplete
>>>>>
>>>>> Bug description:
>>>>> After copied (dd copy) old disk /home to bigger one then reboot
>>>>> xorg start to freeze it seems kernel crash rather than only Xorg, because
>>>>> all input devices (keyboard, mouse) turned off completely. only option is
>>>>> hard reboot.
>>>>> I upgrade distro from 20.04 to 20.10, the situation remain the same
>>>>> after every login to desktop the system freeze completely and need it to do
>>>>> hard reboot.
>>>>>
>>>>> ProblemType: Bug
>>>>> DistroRelease: Ubuntu 20.10
>>>>> Package: xorg 1:7.7+19ubuntu15
>>>>> ProcVersionSign
>>>>> Uname: Linux 5.8.0-45-lowlatency x86_64
>>>>> NonfreeKernelMo
>>>>> .tmp.unity_
>>>>>
>>>>> ApportVersion: 2.20.11-0ubuntu50.5
>>>>> Architecture: amd64
>>>>> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>>>>> CasperMD5CheckR
>>>>> CompizPlugins:
>>>>> [core,composite
>>>>> CompositorRunning: None
>>>>> CurrentDesktop: MATE
>>>>> Date: Wed Mar 17 01:11:19 2021
>>>>> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
>>>>> DistroCodename: groovy
>>>>> DistroVariant: ubuntu
>>>>> ExtraDebuggingI
>>>>> GconfCompiz:
>>>>> /apps/compiz-
>>>>> /apps/compiz-
Daniel van Vugt (vanvugt) wrote : Re: GUI freeze | #15 |
The good news is there are no more "general protection fault" app crashes in those logs so the new RAM has fixed one big problem.
As for the remaining freezes, we need a different approach. Next time a freeze happens, please:
1. Wait 10 seconds.
2. Reboot.
3. Run:
journalctl -b-1 > freezeboot.txt
4. Attach the resulting text file here.
5. Check for crashes using these instructions: https:/
summary: |
- General protection fault, kernel panics on ASUS M5A99FX PRO R2.0 + GUI freeze |
tags: | added: amdgpu |
summary: |
- GUI freeze + [amdgpu] GUI freeze |
Solaris (kamshadman) wrote : Re: [Bug 1919408] Re: GUI freeze | #16 |
- freezeboot-03-30-2021.txt Edit (2.0 MiB, text/plain; charset="US-ASCII"; name="freezeboot-03-30-2021.txt")
As you requested, this is the last journalctl log after freeze.
On Sun, Mar 28, 2021 at 10:25 PM Daniel van Vugt <email address hidden>
wrote:
> The good news is there are no more "general protection fault" app
> crashes in those logs so the new RAM has fixed one big problem.
>
> As for the remaining freezes, we need a different approach. Next time a
> freeze happens, please:
>
> 1. Wait 10 seconds.
>
> 2. Reboot.
>
> 3. Run:
>
> journalctl -b-1 > freezeboot.txt
>
> 4. Attach the resulting text file here.
>
> 5. Check for crashes using these instructions:
>
> https:/
>
> ** Summary changed:
>
> - General protection fault, kernel panics on ASUS M5A99FX PRO R2.0
> + GUI freeze
>
> ** Tags added: amdgpu
>
> ** Summary changed:
>
> - GUI freeze
> + [amdgpu] GUI freeze
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> [amdgpu] GUI freeze
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> After copied (dd copy) old disk /home to bigger one then reboot xorg
> start to freeze it seems kernel crash rather than only Xorg, because all
> input devices (keyboard, mouse) turned off completely. only option is hard
> reboot.
> I upgrade distro from 20.04 to 20.10, the situation remain the same
> after every login to desktop the system freeze completely and need it to do
> hard reboot.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSign
> Uname: Linux 5.8.0-45-lowlatency x86_64
> NonfreeKernelMo
> .tmp.unity_
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckR
> CompizPlugins:
> [core,composite
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Wed Mar 17 01:11:19 2021
> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingI
> GconfCompiz:
> /apps/compiz-
> /apps/compiz-
> /apps/compiz-
> active_plugins =
> [core,composite
> GpuHangFrequency: Continuously
> GpuHangReproduc
> GpuHangStarted: Within the last week or two
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/
> controller])
> Subsystem: XFX Pine Group Inc. Radeon RX 570 [1682:c570]
> InstallationDate: Installed o...
Solaris (kamshadman) wrote : | #17 |
- freeze-GUI-04-02-2021.TXT.tar.gz Edit (5.0 MiB, application/gzip; name="freeze-GUI-04-02-2021.TXT.tar.gz")
Another GUI Freeze, therefore hard reboot (journalctl attached here)
On Sun, Mar 28, 2021 at 10:25 PM Daniel van Vugt <email address hidden>
wrote:
> The good news is there are no more "general protection fault" app
> crashes in those logs so the new RAM has fixed one big problem.
>
> As for the remaining freezes, we need a different approach. Next time a
> freeze happens, please:
>
> 1. Wait 10 seconds.
>
> 2. Reboot.
>
> 3. Run:
>
> journalctl -b-1 > freezeboot.txt
>
> 4. Attach the resulting text file here.
>
> 5. Check for crashes using these instructions:
>
> https:/
>
> ** Summary changed:
>
> - General protection fault, kernel panics on ASUS M5A99FX PRO R2.0
> + GUI freeze
>
> ** Tags added: amdgpu
>
> ** Summary changed:
>
> - GUI freeze
> + [amdgpu] GUI freeze
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> [amdgpu] GUI freeze
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> After copied (dd copy) old disk /home to bigger one then reboot xorg
> start to freeze it seems kernel crash rather than only Xorg, because all
> input devices (keyboard, mouse) turned off completely. only option is hard
> reboot.
> I upgrade distro from 20.04 to 20.10, the situation remain the same
> after every login to desktop the system freeze completely and need it to do
> hard reboot.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSign
> Uname: Linux 5.8.0-45-lowlatency x86_64
> NonfreeKernelMo
> .tmp.unity_
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckR
> CompizPlugins:
> [core,composite
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Wed Mar 17 01:11:19 2021
> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingI
> GconfCompiz:
> /apps/compiz-
> /apps/compiz-
> /apps/compiz-
> active_plugins =
> [core,composite
> GpuHangFrequency: Continuously
> GpuHangReproduc
> GpuHangStarted: Within the last week or two
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/
> controller])
> Subsystem: XFX Pine Group Inc. Radeon RX 570 [1682:c570]
> InstallationDate: Install...
Daniel van Vugt (vanvugt) wrote : Re: [amdgpu] GUI freeze | #18 |
It might help with debugging if you could stop 'sinfod' from flooding the log. Either by reconfiguring it or by uninstalling it.
Solaris (kamshadman) wrote : Re: [Bug 1919408] Re: [amdgpu] GUI freeze | #19 |
Done. Removed.
On Tue, Apr 6, 2021, 1:25 AM Daniel van Vugt <email address hidden>
wrote:
> It might help with debugging if you could stop 'sinfod' from flooding
> the log. Either by reconfiguring it or by uninstalling it.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> [amdgpu] GUI freeze
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> After copied (dd copy) old disk /home to bigger one then reboot xorg
> start to freeze it seems kernel crash rather than only Xorg, because all
> input devices (keyboard, mouse) turned off completely. only option is hard
> reboot.
> I upgrade distro from 20.04 to 20.10, the situation remain the same
> after every login to desktop the system freeze completely and need it to do
> hard reboot.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSign
> Uname: Linux 5.8.0-45-lowlatency x86_64
> NonfreeKernelMo
> .tmp.unity_
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckR
> CompizPlugins:
> [core,composite
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Wed Mar 17 01:11:19 2021
> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingI
> GconfCompiz:
> /apps/compiz-
> /apps/compiz-
> /apps/compiz-
> active_plugins =
> [core,composite
> GpuHangFrequency: Continuously
> GpuHangReproduc
> GpuHangStarted: Within the last week or two
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/
> controller])
> Subsystem: XFX Pine Group Inc. Radeon RX 570 [1682:c570]
> InstallationDate: Installed on 2018-05-05 (1046 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> MachineType: To be filled by O.E.M. To be filled by O.E.M.
> ProcKernelCmdLine: BOOT_IMAGE=
> root=UUID=
> crashkernel=
> crashkernel=
> crashkernel=
> crashkernel=
> SourcePackage: xorg
> Symptom: display
> Title: Xorg freeze
> UpgradeStatus: Upgraded to...
Solaris (kamshadman) wrote : | #20 |
- Freeze-GUI-1_2-04-08-2021.tar.gz Edit (5.0 MiB, application/gzip; name="Freeze-GUI-1_2-04-08-2021.tar.gz")
Crashed again 2 times within 15 minutes.
On Tue, Apr 6, 2021 at 1:25 AM Daniel van Vugt <email address hidden>
wrote:
> It might help with debugging if you could stop 'sinfod' from flooding
> the log. Either by reconfiguring it or by uninstalling it.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> [amdgpu] GUI freeze
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> After copied (dd copy) old disk /home to bigger one then reboot xorg
> start to freeze it seems kernel crash rather than only Xorg, because all
> input devices (keyboard, mouse) turned off completely. only option is hard
> reboot.
> I upgrade distro from 20.04 to 20.10, the situation remain the same
> after every login to desktop the system freeze completely and need it to do
> hard reboot.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSign
> Uname: Linux 5.8.0-45-lowlatency x86_64
> NonfreeKernelMo
> .tmp.unity_
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckR
> CompizPlugins:
> [core,composite
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Wed Mar 17 01:11:19 2021
> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingI
> GconfCompiz:
> /apps/compiz-
> /apps/compiz-
> /apps/compiz-
> active_plugins =
> [core,composite
> GpuHangFrequency: Continuously
> GpuHangReproduc
> GpuHangStarted: Within the last week or two
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/
> controller])
> Subsystem: XFX Pine Group Inc. Radeon RX 570 [1682:c570]
> InstallationDate: Installed on 2018-05-05 (1046 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> MachineType: To be filled by O.E.M. To be filled by O.E.M.
> ProcKernelCmdLine: BOOT_IMAGE=
> root=UUID=
> crashkernel=
> crashkernel=
> crashkernel=
> crashkernel=
> SourcePackage: xorg
> Symptom: display
> Title: Xorg freeze
> ...
Daniel van Vugt (vanvugt) wrote : | #21 |
I don't see anything related in the logs, but a full system freeze could be another hardware problem. Not sure what to do next...
summary: |
- [amdgpu] GUI freeze + [amdgpu] System freeze |
Solaris (kamshadman) wrote : Re: [Bug 1919408] Re: [amdgpu] System freeze | #22 |
I found out that every time I push the system to use more graphic card by
watching internet videos or editing videos The Gui freezes. By disabling
keyboard and mouse there is no othere way than hard reboot.
I do not know if the Radeon driver or graphic card itself.
I am going to change Radeon driver and do other test to see if I can find
something.
On Thu, Apr 8, 2021, 10:50 PM Daniel van Vugt <email address hidden>
wrote:
> I don't see anything related in the logs, but a full system freeze could
> be another hardware problem. Not sure what to do next...
>
> ** Summary changed:
>
> - [amdgpu] GUI freeze
> + [amdgpu] System freeze
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> [amdgpu] System freeze
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> After copied (dd copy) old disk /home to bigger one then reboot xorg
> start to freeze it seems kernel crash rather than only Xorg, because all
> input devices (keyboard, mouse) turned off completely. only option is hard
> reboot.
> I upgrade distro from 20.04 to 20.10, the situation remain the same
> after every login to desktop the system freeze completely and need it to do
> hard reboot.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSign
> Uname: Linux 5.8.0-45-lowlatency x86_64
> NonfreeKernelMo
> .tmp.unity_
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckR
> CompizPlugins:
> [core,composite
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Wed Mar 17 01:11:19 2021
> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingI
> GconfCompiz:
> /apps/compiz-
> /apps/compiz-
> /apps/compiz-
> active_plugins =
> [core,composite
> GpuHangFrequency: Continuously
> GpuHangReproduc
> GpuHangStarted: Within the last week or two
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/
> controller])
> Subsystem: XFX Pine Group Inc. Radeon RX 570 [1682:c570]
> InstallationDate: Installed on 2018-05-05 (1046 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> MachineType: To be filled by O.E.M. To be filled by O.E.M.
> ProcKernelCmdLine: BOOT_IMAGE=
Kai-Heng Feng (kaihengfeng) wrote : | #23 |
I'd start from using -generic kernel and remove kernel parameter "threadirqs".
Launchpad Janitor (janitor) wrote : | #24 |
[Expired for linux (Ubuntu) because there has been no activity for 60 days.]
Changed in linux (Ubuntu): | |
status: | Incomplete → Expired |
Solaris (kamshadman) wrote : | #25 |
I change bios configuration of motherboard, No freeze during last 30 days.
On Thu, Apr 8, 2021, 10:50 PM Daniel van Vugt <email address hidden>
wrote:
> I don't see anything related in the logs, but a full system freeze could
> be another hardware problem. Not sure what to do next...
>
> ** Summary changed:
>
> - [amdgpu] GUI freeze
> + [amdgpu] System freeze
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> [amdgpu] System freeze
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> After copied (dd copy) old disk /home to bigger one then reboot xorg
> start to freeze it seems kernel crash rather than only Xorg, because all
> input devices (keyboard, mouse) turned off completely. only option is hard
> reboot.
> I upgrade distro from 20.04 to 20.10, the situation remain the same
> after every login to desktop the system freeze completely and need it to do
> hard reboot.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: xorg 1:7.7+19ubuntu15
> ProcVersionSign
> Uname: Linux 5.8.0-45-lowlatency x86_64
> NonfreeKernelMo
> .tmp.unity_
>
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckR
> CompizPlugins:
> [core,composite
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Wed Mar 17 01:11:19 2021
> DistUpgraded: 2021-03-15 02:52:49,427 INFO cache.commit()
> DistroCodename: groovy
> DistroVariant: ubuntu
> ExtraDebuggingI
> GconfCompiz:
> /apps/compiz-
> /apps/compiz-
> /apps/compiz-
> active_plugins =
> [core,composite
> GpuHangFrequency: Continuously
> GpuHangReproduc
> GpuHangStarted: Within the last week or two
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
> 470/480/
> controller])
> Subsystem: XFX Pine Group Inc. Radeon RX 570 [1682:c570]
> InstallationDate: Installed on 2018-05-05 (1046 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> MachineType: To be filled by O.E.M. To be filled by O.E.M.
> ProcKernelCmdLine: BOOT_IMAGE=
> root=UUID=
> crashkernel=
> crashkernel=
> crashkernel=
Thanks for the bug report.
Firstly, you seem to have an AMD Radeon GPU, but the Nvidia driver is installed. Please uninstall the Nvidia driver in case that is causing problems.
Secondly, next time a crash happens please:
1. Wait 10 seconds
2. Reboot
3. Run this command: journalctl -b-1 > prevboot.txt
4. Attach the resulting text file here.
Finally, please check the system for crashes by following all of the steps listed in: https:/ /wiki.ubuntu. com/Bugs/ Responses# Missing_ a_crash_ report_ or_having_ a_.crash_ attachment