Live CD won't install on Acer Aspire 3050-1922

[Nelson Álvarez Sáez]

I am currently running the i386 version of Gutsy on my Acer Aspire 3050-1922 laptop, featuring a Mobile AMD Sempron processor 3500+, and it runs smoothly, but when trying to run the Alpha 4 Hardy Heron i386 live CD, the following happens:

- at startup, I get a black screen with a message telling that bios bug 81 has been found, and then several lines of information like this: PCI: Cannot allocate resource region 7 of bridge 0000:0005.0
- then, when the Ubuntu splash screen appears, the installation process freezes.

Actually, I get the same messages with Gutsy, but I was able to install it anyway and it runs smoothly, even though it has some problems with the Realtek high definition sound card.

[Nelson Álvarez Sáez (alvareznelson)]

I tried to run Hardy Heron alpha 5 live CD on the same laptop, and I don't get the "PCI: Cannot allocate resource region 7 of bridge 0000:0005.0" anymore, but installation still freezes as soon as the Ubuntu splash screen appears.
I'm trying the i386 version, but the same happens with the 64 bit version.

[Rodrigo Belem (rbelem)]

I have an acer aspire 3050-1458 and it's running ubuntu hardy with the latest updates. When I try to boot using linux 2.6.24-12 it raises a kernel panic AE_PROCESSOR_NOT_FOUND, or something like this , but when booting through 2.6.22-14 it proceeds normally.

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

[Brian Murray (brian-murray)]

Could somebody please attach a picture of the crash when booting. The message will be more informative if you boot without the 'quiet' and 'usplash' options. You can learn more about how to modify boot options at https://help.ubuntu.com/community/GrubHowto . Thanks in advance.

[Rodrigo Belem (rbelem)]

here are the pictures

# grub
http://media.rbelem.eti.br/100_1716.JPG

# kernel panic error
http://media.rbelem.eti.br/100_1717.JPG

[Brian Murray (brian-murray)]

Does 2.6.24-11, which is still in your grub menu, boot successfully? Thanks again.

[Rodrigo Belem (rbelem)]

No, it doesn't.

[Leann Ogasawara (leannogasawara)]

Care to try booting with the "acpi=off" option to see if that helps? Thanks.

[Rodrigo Belem (rbelem)]

it worked!
thanks.

[Leann Ogasawara (leannogasawara)]

Thanks Rodrigo. I'm glad we at least have a workaround for you. I noticed there is an upstream kernel bug report which has exhibited similar errors that you are seeing. http://bugzilla.kernel.org/show_bug.cgi?id=8570 . There was a patch committed to the upstream kernel to resolve that bug. How comfortable would you be testing the upstream patch against the Hardy kernel to verify it will fix the issue you are seeing? The reason I ask is if we can verify the fix, we can try to pull in the upstream patch into the Hardy kernel. Otherwise it won't be available until Hardy+1. I realize it's a bit much to ask a bug reporter to patch the kernel source and then test it, but I've got some documentation that could help. Just let me know if this is something you'd be interested in doing. We appreciate all your help so far. Thanks.

[Rodrigo Belem (rbelem)]

It's ok for me. This Friday I will test the patch. If I have any trouble can you help me?

[Nelson Álvarez Sáez (alvareznelson)]

Tried to run Hardy Heron Beta on acer Aspire 3050-1922. It froze as it happened with all previous alpha versions. I restarted the process and selected acpi=off this time and the Live CD ran correctly. I installed Hardy Heron, and now it won't start anymore. I can't find a way to select acpi=off again. The startup process freezes as soon as the orange progress bar appears.

[Leann Ogasawara (leannogasawara)]

Hi Everyone,

Nelson - Please try the following . . . Press 'Escape' key at the 3 second pause by Grub bootloader. Then press 'e' (edit) on the buggy kernel entry, followed by 'e' again on the kernel line. Add the "acpi=off" boot option (optionally you can also remove the "splash" and "quiet" options) and press 'b' to boot.

Rodrigo, sorry I didn't get back to you sooner. Were you able to test the patch okay? I'm of course willing to help if you ran into any issues. However, please note that the kernel team is planning to do the final kernel upload for Hardy asap so this patch will most likely be available in the Intrepid kernel. Thanks.

[Nelson Álvarez Sáez (alvareznelson)]

Thanks, Leann,

Unfortunately, I'll have to wait until Intrepid Ibex is released
because I use my laptop in my job and have done a big, big lot of
adjustments to customize Gutsy, and I won't have time to test or
install Hardy anymore. I'm so glad this is the first year I'll be
running ONLY Ubuntu on my laptop.

Good luck with Hardy!

See you at the end of the year!
Nelson

On Tue, Apr 1, 2008 at 1:01 PM, Leann Ogasawara <email address hidden> wrote:
> Hi Everyone,
>
> Nelson - Please try the following . . . Press 'Escape' key at the 3
> second pause by Grub bootloader. Then press 'e' (edit) on the buggy
> kernel entry, followed by 'e' again on the kernel line. Add the
> "acpi=off" boot option (optionally you can also remove the "splash" and
> "quiet" options) and press 'b' to boot.
>
> Rodrigo, sorry I didn't get back to you sooner. Were you able to test
> the patch okay? I'm of course willing to help if you ran into any
> issues. However, please note that the kernel team is planning to do the
> final kernel upload for Hardy asap so this patch will most likely be
> available in the Intrepid kernel. Thanks.
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Nelson Álvarez
56 - 63 - 241 346 Home
56 - 9 - 412 16 00 Mobile
56 - 63 - 210 002 School
Home address: Corvi 7, 4041, Valdivia, Chile

[Rodrigo Belem (rbelem)]

Hi Leann,

I made the following steps:

aptitude install linux-source
adduser rodrigo src
logged out
logged in
cd /usr/src
tar -xvjf linux-source-2.6.24.tar.bz2
cp /boot/config-2.6.24-12-generic linux-source-2.6.24/.config
cd linux-source-2.6.24
fakeroot make-kpkg --revision=1 --initrd kernel_image

Are these steps right? Should I change anything?

[Rodrigo Belem (rbelem)]

I forgot to add in the list of steps, that I applied the patch.

http://bugzilla.kernel.org/attachment.cgi?id=14555&action=view

[Leann Ogasawara (leannogasawara)]

Hi Rodrigo,

I usually do something like the following:

1) Take a look at https://wiki.ubuntu.com/KernelTeam/GitKernelBuild - it should provide you with the overall general information/instructions to build and install the kernel.
2) You'll likely want to modify step 2 of the GitKernelBuild wiki. You'll probably want the Ubuntu kernel source not the upstream one. You can either get the Ubuntu kernel from: git://kernel.ubuntu.com/ubuntu/ubuntu-hardy.git (obviously this is the hardy kernel - but git trees exist for gutsy, feisty, dapper). Or you can do an 'apt-get source [kernel-package]' to get the code.
3) After you've grabbed the source you'll want to grab the patches as well.
4) Perform step 3 of the wiki
5) Patch the kernel - typically kernel patches can be applied with the following: patch -p1 < patchfile
5a) Usually patches should apply cleanly but you may have to fix up any conflicts by hand
6) Proceed to step 4 of the wiki and continue to follow the instructions there

Hope that helps. Unfortunately the kernel is currently frozen so we may have to wait for the Intrepid release to have an out of the box fix. But if you can verify the patch for Hardy we can target it for the 8.04.1 point release. Thanks.

[Nelson Álvarez Sáez (alvareznelson)]

I said I wouldn't have the time... but here I am.
I installed Hardy on my Acer Aspire 3050-1922 and the startup problem persists: It gets stuck as soon as the orange progress bar appears.
I followed the steps suggested by Leann, and it worked. (I added the acpi=off option on the kernel line)
I was able to run Hardy, but when I rebooted, it got stuck again. I checked the kernel line, and my changes had not been saved. What do I have to do to save my changes permanently?

Thanks

[Leann Ogasawara (leannogasawara)]

Hi Nelson,

Sorry for the delayed response. To permanently add boot options, edit /boot/grub/menu.lst and add the option you want to the appropriate kernel line in the file.

And just to clarify, you tested Hardy with the patch applied (and without needing to use acpi=off) or you just test Hardy with no patch and used acpi=off.

I have noticed that the patch has made it into the upstream kernel. I'll include the upstream git commit id and description below. Care to maybe test the Intrepid Ibex 8.10 kernel (without adding acpi=off)? It was most recently rebased with the upstream 2.6.25 kernel (which contains this patch) and is currently available in the following PPA:

https://edge.launchpad.net/~kernel-ppa/+archive

If you are not familiar with how to install packages from a PPA basically do the following . . .

Create the file /etc/apt/sources.list.d/kernel-ppa.list to include the following two lines:

deb http://ppa.launchpad.net/kernel-ppa/ubuntu hardy main
deb-src http://ppa.launchpad.net/kernel-ppa/ubuntu hardy main

Then run the command: sudo apt-get update

You should then be able to install the linux-image-2.6.25 kernel package. After you've finished testing you can remove the kernel-ppa.list file and run 'sudo apt-get update' once more. Please let us know your results. Thanks

commit d0ce46f550ebbd765881e8c48f43b66285d798b0
Author: Zhang Rui <email address hidden>
Date: Sat Feb 23 01:53:09 2008 -0500

    ACPI Exception (): AE_NOT_FOUND, Processor Device is not present (update)

    update cfaf3747ff3d431fba33f75083b7f50f58ae22ff
    ACPI: ACPI Exception (): AE_NOT_FOUND, Processor Device is not present

    is_processor_present is only called in the processor hotplug case,
    and _STA method is mandatory at this time.

    We should ignore those processors that are disabled in the MADT
    and don't have _STA methods.
    Because they will never exist in this system.
    For the processors that don't physically exist but can be
    hot plugged later, we still need this debug info.

    http://bugzilla.kernel.org/show_bug.cgi?id=8570

    Signed-off-by: Zhang Rui <email address hidden>
    Signed-off-by: Len Brown <email address hidden>

[Rodrigo Belem (rbelem)]

Hi Leann,

I tested the linux 2.6.25 and it works, but with some troubles.

1. When I use acpi=off boot parameter wireless and wired network do not work. This also affects 2.6.24.
2. The computer does not boot if the power cord is not plugged. I will try take some pictures of the errors.

Thanks for your help,

Rodrigo Belem.

[Nelson Álvarez Sáez (alvareznelson)]

Hello, Leann

I edited /boot/grub/menu.lst as you indicated, and it worked. No need
to write acpi=off at startup now.

Unfortunately, I haven't been able to install the linux-image-2.6.25
kernel package because Hardy won't connect to the Internet. It's been
like that since Alpha 1, I mean, the icon in the notification area
shows that I have a wired internet connection, but neither Firefox nor
Synaptic can access the Internet. Weird, isn't it?

In System>Administration>Network everything seems to be up and
running, but I can't get online. :(

Nelson

On Sun, May 18, 2008 at 4:45 AM, Leann Ogasawara <email address hidden> wrote:
> Hi Nelson,
>
> Sorry for the delayed response. To permanently add boot options, edit
> /boot/grub/menu.lst and add the option you want to the appropriate
> kernel line in the file.
>
> And just to clarify, you tested Hardy with the patch applied (and
> without needing to use acpi=off) or you just test Hardy with no patch
> and used acpi=off.
>
> I have noticed that the patch has made it into the upstream kernel.
> I'll include the upstream git commit id and description below. Care to
> maybe test the Intrepid Ibex 8.10 kernel (without adding acpi=off)? It
> was most recently rebased with the upstream 2.6.25 kernel (which
> contains this patch) and is currently available in the following PPA:
>
> https://edge.launchpad.net/~kernel-ppa/+archive
>
> If you are not familiar with how to install packages from a PPA
> basically do the following . . .
>
> Create the file /etc/apt/sources.list.d/kernel-ppa.list to include the
> following two lines:
>
> deb http://ppa.launchpad.net/kernel-ppa/ubuntu hardy main
> deb-src http://ppa.launchpad.net/kernel-ppa/ubuntu hardy main
>
> Then run the command: sudo apt-get update
>
> You should then be able to install the linux-image-2.6.25 kernel
> package. After you've finished testing you can remove the kernel-
> ppa.list file and run 'sudo apt-get update' once more. Please let us
> know your results. Thanks
>
> commit d0ce46f550ebbd765881e8c48f43b66285d798b0
> Author: Zhang Rui <email address hidden>
> Date: Sat Feb 23 01:53:09 2008 -0500
>
> ACPI Exception (): AE_NOT_FOUND, Processor Device is not present (update)
>
> update cfaf3747ff3d431fba33f75083b7f50f58ae22ff
> ACPI: ACPI Exception (): AE_NOT_FOUND, Processor Device is not present
>
> is_processor_present is only called in the processor hotplug case,
> and _STA method is mandatory at this time.
>
> We should ignore those processors that are disabled in the MADT
> and don't have _STA methods.
> Because they will never exist in this system.
> For the processors that don't physically exist but can be
> hot plugged later, we still need this debug info.
>
> http://bugzilla.kernel.org/show_bug.cgi?id=8570
>
> Signed-off-by: Zhang Rui <email address hidden>
> Signed-off-by: Len Brown <email address hidden>
>
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Nelson Álvarez
56 - 63 - ...

[Leann Ogasawara (leannogasawara)]

Hi Nelson,

Care to attach your dmesg output for Hardy? Thanks.

[Nelson Álvarez Sáez (alvareznelson)]

My dmesg output?
Could I possibly ask you to explain that in plain English, please?
I'm just a sad school teacher in the third world trying to get the
best out of his laptop.

Thanks

On Tue, May 27, 2008 at 5:46 PM, Leann Ogasawara <email address hidden> wrote:
> Hi Nelson,
>
> Care to attach your dmesg output for Hardy? Thanks.
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Confirmed
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Nelson Álvarez
56 - 63 - 241 346 Home
56 - 9 - 412 16 00 Mobile
56 - 63 - 210 002 School
Home address: Corvi 7, 4041, Valdivia, Chile

[David Peacock (quazitron)]

Hi Leann,

I'm also suffering these problems. I had a working Gutsy which I upgraded over the network with the update GUI.

I cannot boot the new kernels at all, I am having to use the old one from Gutsy. When I turn off ACPI per your instructions above and boot from the new kernels, it boots, but networking doesn't work.

Also, my wifi on this laptop no longer works.

Let me now how I can help.

Thanks,
David.

[Leann Ogasawara (leannogasawara)]

Hi Nelson,

You can capture your dmesg output by opening a Terminal window (Applications->Accessories->Terminal) and typing "dmesg > dmesg.log". Then attach the dmesg.log file to this report. David, if you could also attach your dmesg output that would be great. Thanks.

[David Peacock (quazitron)]

Hey Leann,

Please find attached two dmesg outputs from me.

One is with the 2.6.22-14 kernel left behind from Gutsy, this is the only kernel that boots without my messing with ACPI; ethernet works but Wifi no longer does.

The other dmesg is with the 2.6.24-18 kernel, which will not boot with ACPI on; with ACPI turned off, networking doesn't work at all, despite it being reported by the network management interface as functional.

I'll be glad to run any tests or help in any way.

Thanks,
David.

[David Peacock (quazitron)]

Ok so this interface doesn't let me add multiple attachments for a single comment, so here's the dmesg for 2.6.24-18, too.

Ta,
David.

[Nelson Álvarez Sáez (alvareznelson)]

Hello

Here is the dmesg output I got under Gutsy and Hardy. Hope this is
what you needed.

On Fri, Jun 6, 2008 at 4:56 PM, Leann Ogasawara <email address hidden> wrote:
> Hi Nelson,
>
> You can capture your dmesg output by opening a Terminal window
> (Applications->Accessories->Terminal) and typing "dmesg > dmesg.log".
> Then attach the dmesg.log file to this report. David, if you could also
> attach your dmesg output that would be great. Thanks.
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Nelson Álvarez
56 - 63 - 241 346 Home
56 - 9 - 412 16 00 Mobile
56 - 63 - 210 002 School
Home address: Corvi 7, 4041, Valdivia, Chile

[David Peacock (quazitron)]

Is there any movement on this bug? I am happy to test / do stuff.

[Nelson Álvarez Sáez (alvareznelson)]

Hello, Dave!

This might be of your interest. I tried Intrepid alpha 1 on a virtual
machine using virtualbox and the attached pictures show what I got,
with normal boot and then with acpi=off.

Regards
Nelson

On Mon, Jun 30, 2008 at 6:51 AM, David Peacock <email address hidden> wrote:
> Is there any movement on this bug? I am happy to test / do stuff.
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Nelson Álvarez
56 - 63 - 241 346 Home
56 - 9 - 412 16 00 Mobile
56 - 63 - 210 002 School
Home address: Corvi 7, 4041, Valdivia, Chile

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[David Peacock (quazitron)]

Thanks Leann,

I'll be happy to install this kernel, but I think I'd like to wait for alpha
5 of Ibex. I'll try that one! :-)

On Thu, Aug 28, 2008 at 12:00 PM, Leann Ogasawara <email address hidden> wrote:

> The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the
> upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would
> appreciate it if you could please test this newer 2.6.27 Ubuntu kernel.
> There are one of two ways you should be able to test:
>
> 1) If you are comfortable installing packages on your own, the linux-
> image-2.6.27-* package is currently available for you to install and
> test.
>
> --or--
>
> 2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer
> 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4.
> Please watch http://www.ubuntu.com/testing for Alpha5 to be announced.
> You should then be able to test via a LiveCD.
>
> Please let us know immediately if this newer 2.6.27 kernel resolves the
> bug reported here or if the issue remains. More importantly, please
> open a new bug report for each new bug/regression introduced by the
> 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please
> specifically note if the issue does or does not appear in the 2.6.26
> kernel. Thanks again, we really appreicate your help and feedback.
>
> ** Tags added: cft-2.6.27
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[David Peacock (quazitron)]

Hey Leann,

This didn't work. Same deal, it hangs on boot of the CD. I tried the
option to boot directly off the CD, and it just sat there with a blank
screen.

Cheers,
David.

On Thu, Aug 28, 2008 at 12:00 PM, Leann Ogasawara <email address hidden> wrote:

> The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the
> upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would
> appreciate it if you could please test this newer 2.6.27 Ubuntu kernel.
> There are one of two ways you should be able to test:
>
> 1) If you are comfortable installing packages on your own, the linux-
> image-2.6.27-* package is currently available for you to install and
> test.
>
> --or--
>
> 2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer
> 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4.
> Please watch http://www.ubuntu.com/testing for Alpha5 to be announced.
> You should then be able to test via a LiveCD.
>
> Please let us know immediately if this newer 2.6.27 kernel resolves the
> bug reported here or if the issue remains. More importantly, please
> open a new bug report for each new bug/regression introduced by the
> 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please
> specifically note if the issue does or does not appear in the 2.6.26
> kernel. Thanks again, we really appreicate your help and feedback.
>
> ** Tags added: cft-2.6.27
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[David Peacock (quazitron)]

Erm. Hi. I see this bug got set to 'Fix Released'.

It's not fixed.

On Thu, Aug 28, 2008 at 12:00 PM, Leann Ogasawara <email address hidden> wrote:

> The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the
> upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would
> appreciate it if you could please test this newer 2.6.27 Ubuntu kernel.
> There are one of two ways you should be able to test:
>
> 1) If you are comfortable installing packages on your own, the linux-
> image-2.6.27-* package is currently available for you to install and
> test.
>
> --or--
>
> 2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer
> 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4.
> Please watch http://www.ubuntu.com/testing for Alpha5 to be announced.
> You should then be able to test via a LiveCD.
>
> Please let us know immediately if this newer 2.6.27 kernel resolves the
> bug reported here or if the issue remains. More importantly, please
> open a new bug report for each new bug/regression introduced by the
> 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please
> specifically note if the issue does or does not appear in the 2.6.26
> kernel. Thanks again, we really appreicate your help and feedback.
>
> ** Tags added: cft-2.6.27
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[David Peacock (quazitron)]

*taps the mic*

Is this thing on?

This didn't solve the problem for me, but the bug is being closed as confirmed fixed.

[crhossen (generalsticky-gmail)]

I've been stuck using 7.10 on my Acer Aspire 5050-4570 because of the same problem. 8.04 didn't work without acpi being off and that seemed to make networking fail too. I was hoping that this problem would be resolved when 8.10 came out. But it appears it didn't. Does any one know if this bug is also present in other distros? I am seriously considering switching to arch if this issue cannot be fixed.

[David Peacock (quazitron)]

Don't waste your breath. As you can see from my previous posts against this
bug, no one is listening. I have offered to be a guinea pig, I have
reported my findings. Yet still, this bug persists.

I'm sticking with 7.10 until I can find time to switch to FreeBSD.

Ubuntu sucks.

On Sat, Nov 1, 2008 at 1:23 AM, crhossen <email address hidden> wrote:

> I've been stuck using 7.10 on my Acer Aspire 5050-4570 because of the
> same problem. 8.04 didn't work without acpi being off and that seemed to
> make networking fail too. I was hoping that this problem would be
> resolved when 8.10 came out. But it appears it didn't. Does any one know
> if this bug is also present in other distros? I am seriously considering
> switching to arch if this issue cannot be fixed.
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Nelson Álvarez Sáez (alvareznelson)]

I remember I tried Fedora months ago, and it had the same problem.
Don't know about Arch. Acer laptops don't seem to be very
Linux-friendly. I eventually sold my laptop and bought a Compaq c700.
Ubuntu Intrepid works flawlessly on it. I'm amazed. I think I'm going
to report this to Acer, in case they take their customers into
account. The guys at Ubuntu are doing a lot to keep up with the wide
range of new computers being released all the time. I wouldn't blame
it on them if something is not working. I think we have to put the
pressure on companies like Acer and show them that their products
should be more Linux friendly.

On 11/1/08, David Peacock <email address hidden> wrote:
> Don't waste your breath. As you can see from my previous posts against this
> bug, no one is listening. I have offered to be a guinea pig, I have
> reported my findings. Yet still, this bug persists.
>
> I'm sticking with 7.10 until I can find time to switch to FreeBSD.
>
> Ubuntu sucks.
>
> On Sat, Nov 1, 2008 at 1:23 AM, crhossen <email address hidden>
> wrote:
>
>> I've been stuck using 7.10 on my Acer Aspire 5050-4570 because of the
>> same problem. 8.04 didn't work without acpi being off and that seemed to
>> make networking fail too. I was hoping that this problem would be
>> resolved when 8.10 came out. But it appears it didn't. Does any one know
>> if this bug is also present in other distros? I am seriously considering
>> switching to arch if this issue cannot be fixed.
>>
>> --
>> Live CD won't install on Acer Aspire 3050-1922
>> https://bugs.launchpad.net/bugs/191871
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Nelson Álvarez
56 - 63 - 241 346 Home
56 - 9 - 412 16 00 Mobile
56 - 63 - 210 002 School
Home address: Corvi 7, 4041, Valdivia, Chile

[David Peacock (quazitron)]

I disagree, Nelson.

It works in 7.10. It doesn't work in 8.04 onwards. As a regression test,
that's a big fail. Also, blatantly ignoring people and just marking bugs as
fixed when they aren't, is just plain rude. Somewhere along the line, a bug
has been introduced. It has been reported. It has been ignored. It's not
Acer's fault because my physical hardware hasn't changed.

Tell me to get new hardware. Fine.
Tell me that my hardware is no longer supported. Fine.
Whatever.

But don't simply ignore me and mark the bug as fixed, because it isn't.

I'm not impressed.

On Mon, Nov 3, 2008 at 9:16 AM, Nelson Álvarez Sáez <<email address hidden>
> wrote:

> I remember I tried Fedora months ago, and it had the same problem.
> Don't know about Arch. Acer laptops don't seem to be very
> Linux-friendly. I eventually sold my laptop and bought a Compaq c700.
> Ubuntu Intrepid works flawlessly on it. I'm amazed. I think I'm going
> to report this to Acer, in case they take their customers into
> account. The guys at Ubuntu are doing a lot to keep up with the wide
> range of new computers being released all the time. I wouldn't blame
> it on them if something is not working. I think we have to put the
> pressure on companies like Acer and show them that their products
> should be more Linux friendly.
>
> On 11/1/08, David Peacock <email address hidden> wrote:
> > Don't waste your breath. As you can see from my previous posts against
> this
> > bug, no one is listening. I have offered to be a guinea pig, I have
> > reported my findings. Yet still, this bug persists.
> >
> > I'm sticking with 7.10 until I can find time to switch to FreeBSD.
> >
> > Ubuntu sucks.
> >
> > On Sat, Nov 1, 2008 at 1:23 AM, crhossen <email address hidden>
> > wrote:
> >
> >> I've been stuck using 7.10 on my Acer Aspire 5050-4570 because of the
> >> same problem. 8.04 didn't work without acpi being off and that seemed to
> >> make networking fail too. I was hoping that this problem would be
> >> resolved when 8.10 came out. But it appears it didn't. Does any one know
> >> if this bug is also present in other distros? I am seriously considering
> >> switching to arch if this issue cannot be fixed.
> >>
> >> --
> >> Live CD won't install on Acer Aspire 3050-1922
> >> https://bugs.launchpad.net/bugs/191871
> >> You received this bug notification because you are a direct subscriber
> >> of the bug.
> >>
> >
> > --
> > Live CD won't install on Acer Aspire 3050-1922
> > https://bugs.launchpad.net/bugs/191871
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
>
>
> --
> Nelson Álvarez
> 56 - 63 - 241 346 Home
> 56 - 9 - 412 16 00 Mobile
> 56 - 63 - 210 002 School
> Home address: Corvi 7, 4041, Valdivia, Chile
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[crhossen (generalsticky-gmail)]

I was able to get 8.10 to install and I had problems until I got my custom DSDT put into the kernel. But 8.10 is sooooo freaking slow... So I ditched ubuntu and its shiny repos. :'( and i went to arch linux... which asks me during install if i want to use a custom dsdt. :D So im runnning arch now and all is well... its sooo freaking fast!!!

[Nelson Álvarez Sáez (alvareznelson)]

Oops! The bug was marked as fixed? I didn't know that. I haven't checked on
that bug report for a long time. I'm sorry. I had a similar experience with
a feature that was not included in Nautilus (horizontal scrolling in compact
view), and they didn't pay much attention the first time I mentioned it. But
then, when I insisted, they worked on it. What if we open a new bug report
or something. There must be a way.

On Mon, Nov 3, 2008 at 11:49 AM, David Peacock <email address hidden> wrote:

> I disagree, Nelson.
>
> It works in 7.10. It doesn't work in 8.04 onwards. As a regression test,
> that's a big fail. Also, blatantly ignoring people and just marking bugs
> as
> fixed when they aren't, is just plain rude. Somewhere along the line, a
> bug
> has been introduced. It has been reported. It has been ignored. It's not
> Acer's fault because my physical hardware hasn't changed.
>
> Tell me to get new hardware. Fine.
> Tell me that my hardware is no longer supported. Fine.
> Whatever.
>
> But don't simply ignore me and mark the bug as fixed, because it isn't.
>
> I'm not impressed.
>
> On Mon, Nov 3, 2008 at 9:16 AM, Nelson Álvarez Sáez <
> <email address hidden>
> > wrote:
>
> > I remember I tried Fedora months ago, and it had the same problem.
> > Don't know about Arch. Acer laptops don't seem to be very
> > Linux-friendly. I eventually sold my laptop and bought a Compaq c700.
> > Ubuntu Intrepid works flawlessly on it. I'm amazed. I think I'm going
> > to report this to Acer, in case they take their customers into
> > account. The guys at Ubuntu are doing a lot to keep up with the wide
> > range of new computers being released all the time. I wouldn't blame
> > it on them if something is not working. I think we have to put the
> > pressure on companies like Acer and show them that their products
> > should be more Linux friendly.
> >
> > On 11/1/08, David Peacock <email address hidden> wrote:
> > > Don't waste your breath. As you can see from my previous posts against
> > this
> > > bug, no one is listening. I have offered to be a guinea pig, I have
> > > reported my findings. Yet still, this bug persists.
> > >
> > > I'm sticking with 7.10 until I can find time to switch to FreeBSD.
> > >
> > > Ubuntu sucks.
> > >
> > > On Sat, Nov 1, 2008 at 1:23 AM, crhossen <email address hidden>
> > > wrote:
> > >
> > >> I've been stuck using 7.10 on my Acer Aspire 5050-4570 because of the
> > >> same problem. 8.04 didn't work without acpi being off and that seemed
> to
> > >> make networking fail too. I was hoping that this problem would be
> > >> resolved when 8.10 came out. But it appears it didn't. Does any one
> know
> > >> if this bug is also present in other distros? I am seriously
> considering
> > >> switching to arch if this issue cannot be fixed.
> > >>
> > >> --
> > >> Live CD won't install on Acer Aspire 3050-1922
> > >> https://bugs.launchpad.net/bugs/191871
> > >> You received this bug notification because you are a direct subscriber
> > >> of the bug.
> > >>
> > >
> > > --
> > > Live CD won't install on Acer Aspire 3050-1922
> > > https://bugs.launchpad.net/bugs/191871
> > > You received this bug notification because you are...

[Michelexub (m-mor)]

Hi.
I have the same issue and I agree with crhossen: my cd/dvd reader was working with xubuntu 7.10 and from 8.04 does not work anymore.

My laptop is an Acer Aspire 1310.

I was thinking about trying another distro, just to verify if the problem lies with the new kernel or it is restricted to ubuntu family.

I'll probably try Fedora in the next few days.

In addition to what has been reported earlier: if I install 7.10 and upgrade to 8.04 using internet, obviously everything works.... BUT if I try to read a CD (audio/data) or a DVD (film/data) after few minutes my laptop freezes completely and I have to cut the power.

I think that it is a major issue and should be looked into.

I don't mind spending some time trying different things as long as i can see the light at the end of this long and dark tunnel!

Michele

[crhossen (generalsticky-gmail)]

Michele.
This problem appears to be in other distros too. Its something wrong with the linux kernel
I switched to arch linux... This problem is still there. But its not the hardest thing to fix.
You need to find a custom DSDT file that is made for your laptop and tell the kernel to use it.
I was able to get ubuntu 8.10 on my laptop by telling it to boot with 'acpi=off noapic'. After it installed I was able to compile my dsdt and tell the kernel to use it. Then I restarted and everything worked fine. I ended up switching to Arch Linux. I wanted to have a speedier and more customizable system. The arch linux installer asks you for a DSDT if you wish. Its kinda nice.

I would suggest looking on the ubuntu fourms for a DSDT fit for your laptop and how to compile and enable it.

[Michelexub (m-mor)]

Hi crhossen,
thanks for your reply.

I will not waste my time trying another distro then.

Do you know if this issue has been reported to the Kernel developers?

I will follow your suggestion and look for this DSDT (?).

Thanks again,
Michele

[Michelexub (m-mor)]

Hi crhossen,
I have done the following:
1. Create Live CD of Xubuntu 8.10
2. Boot Laptop from cd, then select F6 and added 'acpi=off noapic'

The installation works fine until the "copying files" stage.
Then it freezes.

Any other suggestions?

Thanks.

Michele

[Ivan S. Zapreev (ivan-zapreev)]

Just a small summary of my experience with the ACPI problems and Acer.

This seems to be a DSDT and Linux-kernel bug. I have recently tried Ubuntu 8.04, Open SUSE 10.2, Fedora 10 and some other less known distribution on my Acer Aspire 3050. They all have the same problem, NO booting with ACPI. In case ACPI is off the system boots but there is no wireless or wired Internet and no power down. I am not even mentioning suspend and hibernate.

Now, from all I've read this seems to be caused by incorrect DSDT tables supplied by the vendor (Acer). I've also found a project that presumably supplies fixed DSDT tables for some systems: http://acpi.sourceforge.net/dsdt/

Another thing, it seems that all the current Main stream Linux distributions use the same flawed kernel. I.e. a kernel that somehow can not overcome problems in the DSDT table or may be the DSDT table supplied with the kernel is wrong or smth. I myself have no clue. Still, people claim that they could run Ubuntu 7.10 on Acer with no problems so it seems to be a regression bug.

I hope someone takes care of this bug, because I thinks it's been around a year since things went wrong .... it is about time some one fixes it!

PS: I do not think I've added smth new, but still, it is a small summary of my experience.

[Nelson Álvarez Sáez (alvareznelson)]

Very clarifying. Thanks. I was actually able to run Ubuntu 8.10 on my Acer
laptop before selling it and purchasing a Compaq, on which Ubuntu runs
flawlessly.
Regards

On Thu, Dec 11, 2008 at 11:56 AM, Ivan S. Zapreev <email address hidden>wrote:

> Just a small summary of my experience with the ACPI problems and Acer.
>
> This seems to be a DSDT and Linux-kernel bug. I have recently tried
> Ubuntu 8.04, Open SUSE 10.2, Fedora 10 and some other less known
> distribution on my Acer Aspire 3050. They all have the same problem, NO
> booting with ACPI. In case ACPI is off the system boots but there is no
> wireless or wired Internet and no power down. I am not even mentioning
> suspend and hibernate.
>
> Now, from all I've read this seems to be caused by incorrect DSDT tables
> supplied by the vendor (Acer). I've also found a project that presumably
> supplies fixed DSDT tables for some systems:
> http://acpi.sourceforge.net/dsdt/
>
> Another thing, it seems that all the current Main stream Linux
> distributions use the same flawed kernel. I.e. a kernel that somehow
> can not overcome problems in the DSDT table or may be the DSDT table
> supplied with the kernel is wrong or smth. I myself have no clue. Still,
> people claim that they could run Ubuntu 7.10 on Acer with no problems so
> it seems to be a regression bug.
>
> I hope someone takes care of this bug, because I thinks it's been around
> a year since things went wrong .... it is about time some one fixes it!
>
> PS: I do not think I've added smth new, but still, it is a small summary
> of my experience.
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Nelson Álvarez
56 - 63 - 241 346 Home
56 - 9 - 412 16 00 Mobile
56 - 63 - 210 002 School
Home address: Corvi 7, 4041, Valdivia, Chile

[Michelexub (m-mor)]

As I wrote before, with version 7.10 my laptop was working fine.
The main problem is that this bug (regression) should be reported to the Linux Kernel developers.

Can anyone from Ubuntu do this, please?

Thanks and I keep my fingers crossed hopying that this will be fixed soon!

Michele

[Ivan S. Zapreev (ivan-zapreev)]

Well, I was able to run the above mentioned Linux distributions on my Acer only with acpi=off (there are probably some other acpi options that would allow systems to boot). Yet, since ACPI was off I could not make LAN to work.

Nelson, can you confirm that Ubuntu 8.10 does not need switching ACPI off to run on Acer?
Because then I will try to install it, perhaps even today.

[Ivan S. Zapreev (ivan-zapreev)]

I've created a bug here:

http://bugzilla.kernel.org/show_bug.cgi?id=12198

Let's see what happens....

[Len Brown (len-brown)]

> http://bugzilla.kernel.org/show_bug.cgi?id=12198

Thank you, Ivan, for filing an upstream kernel bug.

If any of the other owners of an Acer 3050 here
who are able to run an upstream kernel would like
to help us fix it, please follow the link to that bug
and answer the questions there.

[yakuizhao (yakui-zhao)]

Hi, David
     From the 2.6.22.14 dmesg log it seems that there exists the following errors:
     >ACPI Error (psargs-0355): [\_SB_.PHSR] Namespace lookup failure, AE_NOT_FOUND
     >ACPI Error (psparse-0551): Method parse/execution failed [\_SB_.PCI0.LPC0.EC0_._REG] (Node da0b05a0), AE_NOT_FOUND

    As the PHSR object doesn't exist, it causes that the EC _REG object can't be executed correclty. In such case the EC device can't be initialized correctly.
    Will you please try the latest kernel(2.6.28-rc6/7) and see whether the system can be booted with ACPI enabled?
    In fact we have a similiar bug in kernel bugzilla(bug 8953, 10237). The two boxes can't be booted with ACPI enabled as there is no PHSR object.
    thanks.

[David Peacock (quazitron)]

Hi there,

I'll give this a whirl. What's the best option? To obtain this? I went to
kernel.org and poked around a bit, but it wasn't obviously found.

I'm happy to build from source and install manually into GRUB, just please
point me to where I can get this kernel.

Thank you! :-)

On Mon, Dec 15, 2008 at 12:59 AM, yakuizhao <email address hidden> wrote:

> Hi, David
> From the 2.6.22.14 dmesg log it seems that there exists the following
> errors:
> >ACPI Error (psargs-0355): [\_SB_.PHSR] Namespace lookup failure,
> AE_NOT_FOUND
> >ACPI Error (psparse-0551): Method parse/execution failed
> [\_SB_.PCI0.LPC0.EC0_._REG] (Node da0b05a0), AE_NOT_FOUND
>
> As the PHSR object doesn't exist, it causes that the EC _REG object
> can't be executed correclty. In such case the EC device can't be initialized
> correctly.
> Will you please try the latest kernel(2.6.28-rc6/7) and see whether the
> system can be booted with ACPI enabled?
> In fact we have a similiar bug in kernel bugzilla(bug 8953, 10237). The
> two boxes can't be booted with ACPI enabled as there is no PHSR object.
> thanks.

[Leann Ogasawara (leannogasawara)]

Hi David,

It might be easiest to just checkout the git tree:

sudo apt-get install git-core
git clone git://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux-2.6.git
cd linux-2.6
git checkout -b 2.6.28-rc9 v2.6.28-rc9

[kernel-janitor (kernel-janitor)]

This bug report was marked as Confirmed a while ago but has not had any updated comments for quite some time. Please let us know if this issue remains in the current Ubuntu release, http://www.ubuntu.com/getubuntu/download . If the issue remains, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Nelson Álvarez Sáez (alvareznelson)]

This issue was solved a couple of releases ago!

On Tue, Jun 23, 2009 at 7:48 PM, kernel-janitor<email address hidden> wrote:
> This bug report was marked as Confirmed a while ago but has not had any
> updated comments for quite some time. Please let us know if this issue
> remains in the current Ubuntu release,
> http://www.ubuntu.com/getubuntu/download . If the issue remains, click
> on the current status under the Status column and change the status back
> to "New". Thanks.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> Live CD won't install on Acer Aspire 3050-1922
> https://bugs.launchpad.net/bugs/191871
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Nelson Álvarez
56 - 63 - 241 346 Home
56 - 9 - 412 16 00 Mobile
56 - 63 - 210 002 School
Home address: Corvi 7, 4041, Valdivia, Chile

[Michelexub (m-mor)]

I have updated Xubuntu to the latest release (9.04) and have the same issue.
My laptop freezes as soon as I insert a CD (or DVD) and try to read data/play a movie/listen to songs.

Laptop: Acer Aspire 1310.

Tried to use acpi=off as boot option, but I still have same problem.
Note that the latest working version was Xubuntu 7.10.

Thanks.
Michelexub

[Leann Ogasawara (leannogasawara)]

Nelson, thanks for the update. Marking this Fix Released per comment #56 from the Nelson, the original bug reporter:

https://bugs.edge.launchpad.net/ubuntu/+source/linux/+bug/191871/comments/56

If anyone else is still experiencing issues please open a new bug report as what you are seeing is different that what was reported here. Thanks.