Ubuntu
linux package

unable to Poweroff, it causes a restart instead

Bug #1916945 reported by Christ4BE on 2021-02-25

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

ubuntu 20.04 after jan/2021 update I am unable to poweroff (or shutdown) the laptop.

it works fine if I poweroff in windows or when boot test 20.04 iso OS and power off

HP probook 650

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-66-generic 5.4.0-66.74
ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
Uname: Linux 5.4.0-66-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: cvancrae 2080 F.... pulseaudio
/dev/snd/controlC1: cvancrae 2080 F.... pulseaudio
/dev/snd/pcmC1D0c: cvancrae 2080 F...m pulseaudio
/dev/snd/pcmC1D0p: cvancrae 2080 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 25 20:15:49 2021
InstallationDate: Installed on 2018-07-30 (940 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Hewlett-Packard HP ProBook 650 G1
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=ef9f1472-488d-4d4d-94ae-545d7b6bf18e ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-5.4.0-66-generic N/A
linux-backports-modules-5.4.0-66-generic N/A
linux-firmware 1.187.9
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/13/2017
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L78 Ver. 01.40
dmi.board.name: 2101
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 16.3C
dmi.chassis.asset.tag: 5CG4380HYL
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL78Ver.01.40:bd07/13/2017:svnHewlett-Packard:pnHPProBook650G1:pvrA3009DD10203:rvnHewlett-Packard:rn2101:rvrKBCVersion16.3C:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP ProBook 650 G1
dmi.product.sku: D9S35AV
dmi.product.version: A3009DD10203
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

Christ4BE (christbe) wrote on 2021-02-25:

AlsaInfo.txt Edit (43.9 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (314 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (67.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.5 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (506 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (12.3 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (546 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (716 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (55.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (310 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.5 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (25.4 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (113 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (210.8 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (94.6 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (765.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2021-02-25: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Christ4BE (christbe) wrote on 2021-05-02:

disabling WLAN stopped the reboot after poweroff

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2021-05-05:

Can you please find the last kernel that doesn't have this issue?

Revision history for this message

Christ4BE (christbe) wrote on 2021-05-10: Re: [Bug 1916945] Re: unable to Poweroff, it causes a restart instead

sorry but the oldest kernel I have has the problem already
linux-image-5.4.0-66-generic 5.4.0-66.74

On Wed, 5 May 2021 at 06:20, Kai-Heng Feng <email address hidden>
wrote:

> Can you please find the last kernel that doesn't have this issue?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1916945
>
> Title:
> unable to Poweroff, it causes a restart instead
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> ubuntu 20.04 after jan/2021 update I am unable to poweroff (or
> shutdown) the laptop.
>
> it works fine if I poweroff in windows or when boot test 20.04 iso OS
> and power off
>
> HP probook 650
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: linux-image-5.4.0-66-generic 5.4.0-66.74
> ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
> Uname: Linux 5.4.0-66-generic x86_64
> NonfreeKernelModules: wl
> ApportVersion: 2.20.11-0ubuntu27.16
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: cvancrae 2080 F.... pulseaudio
> /dev/snd/controlC1: cvancrae 2080 F.... pulseaudio
> /dev/snd/pcmC1D0c: cvancrae 2080 F...m pulseaudio
> /dev/snd/pcmC1D0p: cvancrae 2080 F...m pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Feb 25 20:15:49 2021
> InstallationDate: Installed on 2018-07-30 (940 days ago)
> InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
> MachineType: Hewlett-Packard HP ProBook 650 G1
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic
> root=UUID=ef9f1472-488d-4d4d-94ae-545d7b6bf18e ro quiet splash vt.handoff=1
> RelatedPackageVersions:
> linux-restricted-modules-5.4.0-66-generic N/A
> linux-backports-modules-5.4.0-66-generic N/A
> linux-firmware 1.187.9
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 07/13/2017
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: L78 Ver. 01.40
> dmi.board.name: 2101
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: KBC Version 16.3C
> dmi.chassis.asset.tag: 5CG4380HYL
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvrL78Ver.01.40:bd07/13/2017:svnHewlett-Packard:pnHPProBook650G1:pvrA3009DD10203:rvnHewlett-Packard:rn2101:rvrKBCVersion16.3C:cvnHewlett-Packard:ct10:cvr:
> dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
> dmi.product.name: HP ProBook 650 G1
> dmi.product.sku: D9S35AV
> dmi.product.version: A3009DD10203
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1916945/+subscriptions
>

sorry but the oldest kernel I have has the problem already
linux-image-5.4.0-66-generic                  5.4.0-66.74

On Wed, 5 May 2021 at 06:20, Kai-Heng Feng <1916945@bugs.launchpad.net>
wrote:

> Can you please find the last kernel that doesn't have this issue?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1916945
>
> Title:
>   unable to Poweroff, it causes a restart instead
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   ubuntu 20.04 after jan/2021 update I am unable to poweroff (or
>   shutdown) the laptop.
>
>   it works fine if I poweroff in windows or when boot test 20.04 iso OS
>   and power off
>
>   HP probook 650
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: linux-image-5.4.0-66-generic 5.4.0-66.74
>   ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
>   Uname: Linux 5.4.0-66-generic x86_64
>   NonfreeKernelModules: wl
>   ApportVersion: 2.20.11-0ubuntu27.16
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  cvancrae   2080 F.... pulseaudio
>    /dev/snd/controlC1:  cvancrae   2080 F.... pulseaudio
>    /dev/snd/pcmC1D0c:   cvancrae   2080 F...m pulseaudio
>    /dev/snd/pcmC1D0p:   cvancrae   2080 F...m pulseaudio
>   CasperMD5CheckResult: skip
>   CurrentDesktop: ubuntu:GNOME
>   Date: Thu Feb 25 20:15:49 2021
>   InstallationDate: Installed on 2018-07-30 (940 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
>   MachineType: Hewlett-Packard HP ProBook 650 G1
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic
> root=UUID=ef9f1472-488d-4d4d-94ae-545d7b6bf18e ro quiet splash vt.handoff=1
>   RelatedPackageVersions:
>    linux-restricted-modules-5.4.0-66-generic N/A
>    linux-backports-modules-5.4.0-66-generic  N/A
>    linux-firmware                            1.187.9
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/13/2017
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: L78 Ver. 01.40
>   dmi.board.name: 2101
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: KBC Version 16.3C
>   dmi.chassis.asset.tag: 5CG4380HYL
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrL78Ver.01.40:bd07/13/2017:svnHewlett-Packard:pnHPProBook650G1:pvrA3009DD10203:rvnHewlett-Packard:rn2101:rvrKBCVersion16.3C:cvnHewlett-Packard:ct10:cvr:
>   dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
>   dmi.product.name: HP ProBook 650 G1
>   dmi.product.sku: D9S35AV
>   dmi.product.version: A3009DD10203
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1916945/+subscriptions
>

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2021-05-14:

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.13-rc1/amd64/

Revision history for this message

Christ4BE (christbe) wrote on 2021-05-14:

latest mainline kernel still has the reboot problem when wake on Lan is
enabled in the BIOS

On Fri, 14 May 2021 at 12:20, Kai-Heng Feng <email address hidden>
wrote:

> Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.13-rc1/amd64/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1916945
>
> Title:
> unable to Poweroff, it causes a restart instead
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> ubuntu 20.04 after jan/2021 update I am unable to poweroff (or
> shutdown) the laptop.
>
> it works fine if I poweroff in windows or when boot test 20.04 iso OS
> and power off
>
> HP probook 650
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: linux-image-5.4.0-66-generic 5.4.0-66.74
> ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
> Uname: Linux 5.4.0-66-generic x86_64
> NonfreeKernelModules: wl
> ApportVersion: 2.20.11-0ubuntu27.16
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: cvancrae 2080 F.... pulseaudio
> /dev/snd/controlC1: cvancrae 2080 F.... pulseaudio
> /dev/snd/pcmC1D0c: cvancrae 2080 F...m pulseaudio
> /dev/snd/pcmC1D0p: cvancrae 2080 F...m pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Feb 25 20:15:49 2021
> InstallationDate: Installed on 2018-07-30 (940 days ago)
> InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
> MachineType: Hewlett-Packard HP ProBook 650 G1
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic
> root=UUID=ef9f1472-488d-4d4d-94ae-545d7b6bf18e ro quiet splash vt.handoff=1
> RelatedPackageVersions:
> linux-restricted-modules-5.4.0-66-generic N/A
> linux-backports-modules-5.4.0-66-generic N/A
> linux-firmware 1.187.9
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 07/13/2017
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: L78 Ver. 01.40
> dmi.board.name: 2101
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: KBC Version 16.3C
> dmi.chassis.asset.tag: 5CG4380HYL
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvrL78Ver.01.40:bd07/13/2017:svnHewlett-Packard:pnHPProBook650G1:pvrA3009DD10203:rvnHewlett-Packard:rn2101:rvrKBCVersion16.3C:cvnHewlett-Packard:ct10:cvr:
> dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
> dmi.product.name: HP ProBook 650 G1
> dmi.product.sku: D9S35AV
> dmi.product.version: A3009DD10203
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1916945/+subscriptions
>

latest mainline kernel still has the reboot problem when wake on Lan is
enabled in the BIOS

On Fri, 14 May 2021 at 12:20, Kai-Heng Feng <1916945@bugs.launchpad.net>
wrote:

> Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.13-rc1/amd64/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1916945
>
> Title:
>   unable to Poweroff, it causes a restart instead
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   ubuntu 20.04 after jan/2021 update I am unable to poweroff (or
>   shutdown) the laptop.
>
>   it works fine if I poweroff in windows or when boot test 20.04 iso OS
>   and power off
>
>   HP probook 650
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: linux-image-5.4.0-66-generic 5.4.0-66.74
>   ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
>   Uname: Linux 5.4.0-66-generic x86_64
>   NonfreeKernelModules: wl
>   ApportVersion: 2.20.11-0ubuntu27.16
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  cvancrae   2080 F.... pulseaudio
>    /dev/snd/controlC1:  cvancrae   2080 F.... pulseaudio
>    /dev/snd/pcmC1D0c:   cvancrae   2080 F...m pulseaudio
>    /dev/snd/pcmC1D0p:   cvancrae   2080 F...m pulseaudio
>   CasperMD5CheckResult: skip
>   CurrentDesktop: ubuntu:GNOME
>   Date: Thu Feb 25 20:15:49 2021
>   InstallationDate: Installed on 2018-07-30 (940 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
>   MachineType: Hewlett-Packard HP ProBook 650 G1
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic
> root=UUID=ef9f1472-488d-4d4d-94ae-545d7b6bf18e ro quiet splash vt.handoff=1
>   RelatedPackageVersions:
>    linux-restricted-modules-5.4.0-66-generic N/A
>    linux-backports-modules-5.4.0-66-generic  N/A
>    linux-firmware                            1.187.9
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/13/2017
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: L78 Ver. 01.40
>   dmi.board.name: 2101
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: KBC Version 16.3C
>   dmi.chassis.asset.tag: 5CG4380HYL
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrL78Ver.01.40:bd07/13/2017:svnHewlett-Packard:pnHPProBook650G1:pvrA3009DD10203:rvnHewlett-Packard:rn2101:rvrKBCVersion16.3C:cvnHewlett-Packard:ct10:cvr:
>   dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
>   dmi.product.name: HP ProBook 650 G1
>   dmi.product.sku: D9S35AV
>   dmi.product.version: A3009DD10203
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1916945/+subscriptions
>

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2021-05-21:

Would it be possible for you to do a kernel bisection?

First, find the last -rc kernel works and the first -rc kernel doesn’t work from http://kernel.ubuntu.com/~kernel-ppa/mainline/

Then,
$ sudo apt build-dep linux
$ git clone git://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git
$ cd linux
$ git bisect start
$ git bisect good $(the working version you found)
$ git bisect bad $(the non-working version found)
$ make localmodconfig
$ make -j`nproc` deb-pkg
Install the newly built kernel, then reboot with it.
If it still have the same issue,
$ git bisect bad
Otherwise,
$ git bisect good
Repeat to "make -j`nproc` deb-pkg" until you find the offending commit.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2021-07-21:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Report a bug

This report contains Public information

Everyone can see this information.

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

Bug watches keep track of this bug in other bug trackers.

Ubuntulinux package

unable to Poweroff, it causes a restart instead

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
linux package