Also reported for Ubuntu 16.04.4 LTS: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911578
Also reported for Ubuntu 18.04.5 LTS: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911814
Hello.
I am trying to install Ubuntu 20.04.1 LTS from newly written USB alongside pre-installed Windows 10 on a new Acer Aspire TC-895-EB11 desktop.
I expected that the install process would recognize the free partition created on the GPT disk, but it did not.
I had previously reviewed and followed the steps in this guide (https://askubuntu.com/questions/221835/how-do-i-install-ubuntu-alongside-a-pre-installed-windows-with-uefi).
I found an additional and more up-to-date guide here: https://help.ubuntu.com/community/Installation and as a result was able to also disable Fast Startup, but this did not resolve the issue. Secure Boot was enabled during this install attempt.
I am able to proceed through the minimal install with no package upgrades or 3rd party downloads normally until I reach the "Installation type" screen. It never displays any information within the table (i.e. Device, Type, Mount point, Format?, etc.). As a result, I am not able to proceed with the install.
As recommended in the first guide described above, I am submitting this bug report. Any assistance would be much appreciated! I only purchased this desktop to run Ubuntu, but would prefer to keep the Windows 10 partition usable in case I ever want to use it.
Thanks!
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 6764 F.... pulseaudio
CasperMD5CheckResult: pass
CasperVersion: 1.445.1
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Acer Aspire TC-895
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash ---
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
RelatedPackageVersions:
linux-restricted-modules-5.4.0-42-generic N/A
linux-backports-modules-5.4.0-42-generic N/A
linux-firmware 1.187.2
Tags: focal
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/19/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R01-A0
dmi.board.name: Aspire TC-895
dmi.board.vendor: Acer
dmi.board.version: V:1.0
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR01-A0:bd05/19/2020:svnAcer:pnAspireTC-895:pvr:rvnAcer:rnAspireTC-895:rvrV1.0:cvnAcer:ct3:cvr:
dmi.product.family: Aspire T
dmi.product.name: Aspire TC-895
dmi.product.sku: 0000000000000000
dmi.sys.vendor: Acer
apport information