Missing image thumbnails in Thunar on 16.04

[Muhammad Habib]

Sorry.
I am using xubuntu 16.04 linux. I tried installing themes, icons and others, because I thought it didn't look good, so I used it. But the problem I want to report is that after I apply it, the photo, video or so on, it doesn't display the thumbnail Preview of the file. I tried to restore the original settings but still, is this a bug?
Then when I enter the file manager using sudo thunar / nautilus, the thumbnail is shown here? On the other hand, if you don't use it with sudo access, it won't show up.
Please help, I've installed ffmpegthumbnailer and one other thing, but still.
Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3.1
ProcVersionSignature: Ubuntu 4.15.0-123.126~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-123-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.27
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Nov 27 10:59:43 2020
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Mullins [Radeon R2 Graphics] [1002:9853] (rev 40) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Mullins [Radeon R2 Graphics] [1043:1360]
InstallationDate: Installed on 2020-10-03 (54 days ago)
InstallationMedia: Xubuntu 16.04.6 LTS "Xenial Xerus" - Release amd64 (20190226)
MachineType: ASUSTeK COMPUTER INC. X540YA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-123-generic root=UUID=14f9398a-5d01-4368-b455-954d3cdc98bc ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/25/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X540YA.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X540YA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX540YA.311:bd11/25/2016:svnASUSTeKCOMPUTERINC.:pnX540YA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX540YA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: X
dmi.product.name: X540YA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.91-2~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri Nov 27 10:08:12 2020
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.6-1ubuntu4.1~16.04.4
xserver.video_driver: radeon

[Daniel van Vugt (vanvugt)]

> it doesn't display the thumbnail Preview of the file

Please clarify which program "it" is. Can you attach a screenshot of the problem?

[Muhammad Habib (haabyte)]

Thanks for reply my email. But in this time, i forgot to sync my email and
i late to look at it.
I confused, and i do a Fresh Intall again xubuntu in my laptop.
Are this bug is exist because i use a theme?
Thanks a lot

On Fri, Nov 27, 2020, 3:16 PM Daniel van Vugt <email address hidden>
wrote:

> > it doesn't display the thumbnail Preview of the file
>
> Please clarify which program "it" is. Can you attach a screenshot of the
> problem?
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1905817
>
> Title:
> Thumbnail
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> Sorry.
> I am using xubuntu 16.04 linux. I tried installing themes, icons and
> others, because I thought it didn't look good, so I used it. But the
> problem I want to report is that after I apply it, the photo, video or so
> on, it doesn't display the thumbnail Preview of the file. I tried to
> restore the original settings but still, is this a bug?
> Then when I enter the file manager using sudo thunar / nautilus, the
> thumbnail is shown here? On the other hand, if you don't use it with sudo
> access, it won't show up.
> Please help, I've installed ffmpegthumbnailer and one other thing, but
> still.
> Thanks.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xorg 1:7.7+13ubuntu3.1
> ProcVersionSignature: Ubuntu 4.15.0-123.126~16.04.1-generic 4.15.18
> Uname: Linux 4.15.0-123-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.1-0ubuntu2.27
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> Date: Fri Nov 27 10:59:43 2020
> DistUpgraded: Fresh install
> DistroCodename: xenial
> DistroVariant: ubuntu
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Mullins [Radeon R2 Graphics]
> [1002:9853] (rev 40) (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. Mullins [Radeon R2 Graphics]
> [1043:1360]
> InstallationDate: Installed on 2020-10-03 (54 days ago)
> InstallationMedia: Xubuntu 16.04.6 LTS "Xenial Xerus" - Release amd64
> (20190226)
> MachineType: ASUSTeK COMPUTER INC. X540YA
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-123-generic
> root=UUID=14f9398a-5d01-4368-b455-954d3cdc98bc ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 11/25/2016
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: X540YA.311
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: X540YA
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: ATN12345678901234567
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrX540YA.311:bd11/25/2016:svnASUSTeKCOMPUTERINC.:pnX540YA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX540YA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
> dmi...

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Xubuntu 16.04 (xenial) reached end-of-life on April 21, 2019
https://xubuntu.org/release/16-04/

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.