[ASUS VivoBook X541UJ] Keyboard and touchpad don't work on kernel 5.8.0.29, but 5.4 or 5.8.16 work
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| linux (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned | ||
Bug Description
when I updated my system to ubuntu 20.10, the keyboard and mouse no longer worked after a little investigation, I found out the kernel causes this problem, downgrading to linux 5.4 or upgrading to linux kernel 5.8.11 solved this issue, I also found that this problem is present on other ASUS laptop models ( my laptop is ASUS) so you may want to investigate this issue to update your default 20.10 Linux kernel.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2019-06-03 (515 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. X541UJ
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.190
Tags: groovy
Uname: Linux 5.8.0-26-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-10-24 (5 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/18/2019
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X541UJ.310
dmi.board.
dmi.board.name: X541UJ
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: VivoBook
dmi.product.name: X541UJ
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
| Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote Missing required logs. | #1 |
| Changed in linux (Ubuntu): | |
| status: | New → Incomplete |
| Changed in linux (Ubuntu): | |
| status: | Incomplete → Confirmed |
| Daniel van Vugt (vanvugt) wrote Re: keyboard and touchpad don't work on kernel 5.8.0.26, but 5.4 or 5.8.11 work | #2 |
| summary: |
- keyboard and touchpad don't work on kernel 5.8.0.26 + keyboard and touchpad don't work on kernel 5.8.0.26, but 5.4 or 5.8.11 + work |
| tags: | added: groovy regression-release |
| Changed in linux (Ubuntu): | |
| status: | Confirmed → Incomplete |
| Yousef Saber (yousefsaber) wrote AlsaInfo.txt | #3 |
| tags: | added: apport-collected |
| description: | updated |
| Yousef Saber (yousefsaber) wrote CRDA.txt | #4 |
| Yousef Saber (yousefsaber) wrote CurrentDmesg.txt | #5 |
| Yousef Saber (yousefsaber) wrote IwConfig.txt | #6 |
| Yousef Saber (yousefsaber) wrote Lspci.txt | #7 |
| Yousef Saber (yousefsaber) wrote Lspci-vt.txt | #8 |
| Yousef Saber (yousefsaber) wrote Lsusb.txt | #9 |
| Yousef Saber (yousefsaber) wrote Lsusb-t.txt | #10 |
| Yousef Saber (yousefsaber) wrote Lsusb-v.txt | #11 |
| Yousef Saber (yousefsaber) wrote PaInfo.txt | #12 |
| Yousef Saber (yousefsaber) wrote ProcCpuinfo.txt | #13 |
| Yousef Saber (yousefsaber) wrote ProcCpuinfoMinimal.txt | #14 |
| Yousef Saber (yousefsaber) wrote ProcEnviron.txt | #15 |
| Yousef Saber (yousefsaber) wrote ProcInterrupts.txt | #16 |
| Yousef Saber (yousefsaber) wrote ProcModules.txt | #17 |
| Yousef Saber (yousefsaber) wrote PulseList.txt | #18 |
| Yousef Saber (yousefsaber) wrote RfKill.txt | #19 |
| Yousef Saber (yousefsaber) wrote UdevDb.txt | #20 |
| Yousef Saber (yousefsaber) wrote WifiSyslog.txt | #21 |
| Yousef Saber (yousefsaber) wrote acpidump.txt | #22 |
| Changed in linux (Ubuntu): | |
| status: | Incomplete → Confirmed |
| summary: |
- keyboard and touchpad don't work on kernel 5.8.0.26, but 5.4 or 5.8.11 - work + [ASUS VivoBook X541UJ] Keyboard and touchpad don't work on kernel + 5.8.0.26, but 5.4 or 5.8.11 work |
| Yousef Saber (yousefsaber) wrote Re: [ASUS VivoBook X541UJ] Keyboard and touchpad don't work on kernel 5.8.0.28, but 5.4 or 5.8.16 work | #23 |
| summary: |
[ASUS VivoBook X541UJ] Keyboard and touchpad don't work on kernel - 5.8.0.26, but 5.4 or 5.8.11 work + 5.8.0.28, but 5.4 or 5.8.16 work |
| Yousef Saber (yousefsaber) wrote | #24 |
| Nuno (nmrcardoso) wrote | #25 |
| summary: |
[ASUS VivoBook X541UJ] Keyboard and touchpad don't work on kernel - 5.8.0.28, but 5.4 or 5.8.16 work + 5.8.0.29, but 5.4 or 5.8.16 work |
| Kai-Heng Feng (kaihengfeng) wrote | #26 |
| Changed in linux (Ubuntu): | |
| status: | Confirmed → Incomplete |
| Yousef Saber (yousefsaber) wrote | #27 |
| Changed in linux (Ubuntu): | |
| status: | Incomplete → Confirmed |
| Desnes A. Nunes do Rosario (desnesn) wrote | #28 |
| Yousef Saber (yousefsaber) wrote | #29 |
| Changed in linux (Ubuntu): | |
| status: | Confirmed → Fix Released |
| Roel (roel-crossmarx) wrote | #30 |
| Leandro Heck (leoheck) wrote | #31 |
| Gunnar Snorri Ragnarsson (gunnar-snorri-ragnarsson) wrote | #32 |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1902156
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.