Touchpad Not Detected

Bug #1902154 reported by Kyle Borth
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

I installed Ubuntu on my new laptop, but the touchpad isn't working so I have to use a USB mouse.

The laptop is a Lenovo IdeaPad 3 15"
The model number is 81WE011UUS

I followed the instructions here but did not see any touchpad related devices listed
https://wiki.ubuntu.com/DebuggingTouchpadDetection

I've installed Ubuntu 20.10 with all of the latest updates.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-5.8.0-26-generic 5.8.0-26.27
ProcVersionSignature: Ubuntu 5.8.0-26.27-generic 5.8.14
Uname: Linux 5.8.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vader 1216 F.... pulseaudio
 /dev/snd/pcmC0D0p: vader 1216 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 29 21:13:27 2020
InstallationDate: Installed on 2020-10-30 (0 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
 Bus 001 Device 002: ID 04f2:b6d9 Chicony Electronics Co., Ltd Integrated Camera
 Bus 001 Device 004: ID 8087:0aaa Intel Corp. Bluetooth 9460/9560 Jefferson Peak (JfP)
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81WE
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-26-generic root=UUID=c1d0d1af-8421-4545-99d4-23e9b3b62260 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-26-generic N/A
 linux-backports-modules-5.8.0-26-generic N/A
 linux-firmware 1.190
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/10/2020
dmi.bios.release: 1.40
dmi.bios.vendor: LENOVO
dmi.bios.version: EMCN40WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0R32866 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: IdeaPad 3 15IIL05
dmi.ec.firmware.release: 1.40
dmi.modalias: dmi:bvnLENOVO:bvrEMCN40WW:bd08/10/2020:br1.40:efr1.40:svnLENOVO:pn81WE:pvrIdeaPad315IIL05:rvnLENOVO:rnLNVNB161216:rvrSDK0R32866WIN:cvnLENOVO:ct10:cvrIdeaPad315IIL05:
dmi.product.family: IdeaPad 3 15IIL05
dmi.product.name: 81WE
dmi.product.sku: LENOVO_MT_81WE_BU_idea_FM_IdeaPad 3 15IIL05
dmi.product.version: IdeaPad 3 15IIL05
dmi.sys.vendor: LENOVO

Revision history for this message
Kyle Borth (rabbit1210) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kaushik (kk1618) wrote :

This looks related to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1891406 since the 2 laptop models are nearly identical.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Kaushik (kk1618) wrote :

Yes, I can confirm that works. Thanks!

Revision history for this message
Kyle Borth (rabbit1210) wrote :

Worked for me as well, thank you!

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