Ubuntu 20.04 without sound with Via 1705 chipset

Bug #1898646 reported by Marcelo Smacom
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

working very well with ubuntu 18.04 during two years with the chipset Via 1705,upgrade to ubuntu 20.04 sound do not work. Without sound, only appear ficticius in configuration without any device detected.
We do all the steps indicated in the link https://help.ubuntu.com/community/SoundTroubleshootingProcedure but don't resolved.
We like of Ubuntu 20.04, please need a solution. Thanks.

Estimados, trabajamos muy bien con el Ubuntu 18.04 durante dos añoscon el chip Via 1705 sin problemas, com un sonido refinado em caja de sonido Harman/Kardon, lamentablemente al actualizar para Ubuntu 20,04 el sonido no se escucha, intentamos todos los pasos indicados en el link https://help.ubuntu.com/community/SoundTroubleshootingProcedure, pero no resolvio.
Nos agradó el nuevo Ubuntu 20.04, por favor una solución para no desistir de este. Gracias.

Bom, para que fique bem claro, este é um equipamento com o que trabalho em varias regiões, por isso se houver algum colegas que entenda um destes idiomas, agradeceria uma solução, trabalhamos durante dois anos com um chipset Via 1705 num Ubuntu 18.04, ao atualizar para a nova versão Ubuntu 20.04 nos deparamos em que o som não funciona, a placa não é detectada pelo painel GUI das configurações do Gnome, e pelo terminal o pulseaudio não funciona. Favor indicar uma solução pois o resto do sistema está estável e funcionando, não queremos desistir da atualização. Obrigado

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.7
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: timidity 935 F.... timidity
 /dev/snd/pcmC0D0p: timidity 935 F...m timidity
 /dev/snd/seq: timidity 935 F.... timidity
 /dev/snd/timer: timidity 935 f.... timidity
CasperMD5CheckResult: skip
Date: Mon Oct 5 22:31:16 2020
InstallationDate: Installed on 2018-10-27 (709 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: Upgraded to focal on 2020-10-03 (2 days ago)
dmi.bios.date: 06/30/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81H3-M4
dmi.board.vendor: ECS
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: ECS
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd06/30/2014:svnECS:pnH81H3-M4:pvr1.0:rvnECS:rnH81H3-M4:rvr1.0:cvnECS:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: H81H3-M4
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: ECS

Revision history for this message
Marcelo Smacom (marcelo-z) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1793640, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
Marcelo Smacom (marcelo-z) wrote : Re: [Bug 1898646] Re: Ubuntu 20.04 without sound with Via 1705 chipset
Download full text (5.6 KiB)

Thanks for your contatct, gracias por seu contacto, obrigado pela resposta.
Reading with attention bug#1793640 and installing with apt-get install timidity timidity-daemon, all the sound return with excelent funcionality.

How should I report correctly that the problem of this bug was fixed?
Como debo informar que el problema deste bug fué solucionado?
Sem querer incomodar mais ficamos ao seu dispor.

Marcelo Mattiello.
SMA Com. e Rep.de Informática Ltda.
Fone/Fax: 0xx47-3045-2590
Email: <email address hidden>
Celular: 0xx47-8402-5563
 Skype: marcelo_smacom
 www.smacom.com.br

&nbsp;

 Data: 05/10/2020
De: Daniel van Vugt &lt;<email address hidden>&gt;
Para: Bug 1898646 &lt;<email address hidden>&gt;
Assunto: [Bug 1898646] Re: Ubuntu 20.04 without sound with Via 1705 chipset *** This bug is a duplicate of bug 1793640 ***
&nbsp; &nbsp; https://bugs.launchpad.net/bugs/1793640

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1793640, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.

** This bug has been marked a duplicate of bug 1793640
&nbsp; Pulseaudio fails to detect sound card, while timidity is installed

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report.
https://bugs.launchpad.net/bugs/1898646

Title:
&nbsp; Ubuntu 20.04 without sound with Via 1705 chipset

Status in pulseaudio package in Ubuntu:
&nbsp; New

Bug description:
&nbsp; working very well with ubuntu 18.04 during two years with the chipset Via 1705,upgrade to ubuntu 20.04 sound do not work. Without sound, only appear ficticius in configuration without any device detected.
&nbsp; We do all the steps indicated in the link https://help.ubuntu.com/community/SoundTroubleshootingProcedure but don't resolved.
&nbsp; We like of Ubuntu 20.04, please need a solution. Thanks.

&nbsp; Estimados, trabajamos muy bien con el Ubuntu 18.04 durante dos a&ntilde;oscon el chip Via 1705 sin problemas, com un sonido refinado em caja de sonido Harman/Kardon, lamentablemente al actualizar para Ubuntu 20,04 el sonido no se escucha, intentamos todos los pasos indicados en el link https://help.ubuntu.com/community/SoundTroubleshootingProcedure, pero no resolvio.
&nbsp; Nos agrad&oacute; el nuevo Ubuntu 20.04, por favor una soluci&oacute;n para no desistir de este. Gracias.

&nbsp; Bom, para que fique bem claro, este &eacute; um equipamento com o que
&nbsp; trabalho em varias regi&otilde;es, por isso se houver algum colegas que
&nbsp; entenda um destes idiomas, agradeceria uma solu&ccedil;&atilde;o, trabalhamos
&nbsp; durante dois anos com um chipset Via 1705 num Ubuntu 18.04, ao
&nbsp; atualizar para a nova vers&atilde;o Ubuntu 20.04 nos deparamos em que o som
&nbsp; n&atilde;o funciona, a placa n&atilde;o &eacute; detecta...

Read more...

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

You don't need to do anything more, thanks.

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