ubuntu 20.04 is extremely slow to upgrade, install or uninstall any software and launch any of it

[Solaris]

After upgrade from 18.04 to 20.04, any upgrade, installing or uninstalling of any softwares take a long time to be done sometimes 2-3 hours.
 and no one of tools monitors show where is bottleneck.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
ProcVersionSignature: Ubuntu 5.4.0-48.52-lowlatency 5.4.60
Uname: Linux 5.4.0-48-lowlatency x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: MATE
Date: Sun Sep 27 16:11:22 2020
DisplayManager: lightdm
InstallationDate: Installed on 2018-05-05 (875 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
RelatedPackageVersions: mutter-common 3.36.4-0ubuntu0.20.04.2
ShellJournal:
 -- Logs begin at Thu 2020-09-24 18:12:38 EDT, end at Sun 2020-09-27 16:18:05 EDT. --
 -- No entries --
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

[Sebastien Bacher (seb128)]

Thank you for your bug report. How do you install/upgrade/uninstall software? Is that using snap store, update-manager, apt on the command line? Which steps are having the delays?

[Solaris (kamshadman)]

All of them but not snap (gnome-software ) has the same issue:
1- Some time from Terminal shell command apt,
2- or just click on update manager
3- or Synaptic
4- gnome-software does not have delay time of others, but doesn't have
complete inventory of software (list) either.,

On Mon, Sep 28, 2020, 6:20 AM Sebastien Bacher <email address hidden>
wrote:

> Thank you for your bug report. How do you install/upgrade/uninstall
> software? Is that using snap store, update-manager, apt on the command
> line? Which steps are having the delays?
>
> ** Changed in: gnome-shell (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: gnome-shell (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1897478
>
> Title:
> ubuntu 20.04 is extremely slow to upgrade, install or uninstall any
> software and launch any of it
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> After upgrade from 18.04 to 20.04, any upgrade, installing or
> uninstalling of any softwares take a long time to be done sometimes 2-3
> hours.
> and no one of tools monitors show where is bottleneck.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
> ProcVersionSignature: Ubuntu 5.4.0-48.52-lowlatency 5.4.60
> Uname: Linux 5.4.0-48-lowlatency x86_64
> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
> nvidia_modeset nvidia
> ApportVersion: 2.20.11-0ubuntu27.9
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: MATE
> Date: Sun Sep 27 16:11:22 2020
> DisplayManager: lightdm
> InstallationDate: Installed on 2018-05-05 (875 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> RelatedPackageVersions: mutter-common 3.36.4-0ubuntu0.20.04.2
> ShellJournal:
> -- Logs begin at Thu 2020-09-24 18:12:38 EDT, end at Sun 2020-09-27
> 16:18:05 EDT. --
> -- No entries --
> SourcePackage: gnome-shell
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1897478/+subscriptions
>

[Sebastien Bacher (seb128)]

reassigning to apt if that's an issue with deb software, could you perhaps do a short video showing the issue? could you explain what is being slow exactly, is it the download? did you try using another mirror or check your internet connection?

[Solaris (kamshadman)]

This is an example of installing an app through Gnome-software.
Installation is OK but ..launching app never come get through
(Please see attached clip)...

On Mon, Sep 28, 2020 at 10:35 AM Sebastien Bacher <
<email address hidden>> wrote:

> reassigning to apt if that's an issue with deb software, could you
> perhaps do a short video showing the issue? could you explain what is
> being slow exactly, is it the download? did you try using another mirror
> or check your internet connection?
>
> ** Package changed: gnome-shell (Ubuntu) => apt (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1897478
>
> Title:
> ubuntu 20.04 is extremely slow to upgrade, install or uninstall any
> software and launch any of it
>
> Status in apt package in Ubuntu:
> Incomplete
>
> Bug description:
> After upgrade from 18.04 to 20.04, any upgrade, installing or
> uninstalling of any softwares take a long time to be done sometimes 2-3
> hours.
> and no one of tools monitors show where is bottleneck.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
> ProcVersionSignature: Ubuntu 5.4.0-48.52-lowlatency 5.4.60
> Uname: Linux 5.4.0-48-lowlatency x86_64
> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
> nvidia_modeset nvidia
> ApportVersion: 2.20.11-0ubuntu27.9
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: MATE
> Date: Sun Sep 27 16:11:22 2020
> DisplayManager: lightdm
> InstallationDate: Installed on 2018-05-05 (875 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> RelatedPackageVersions: mutter-common 3.36.4-0ubuntu0.20.04.2
> ShellJournal:
> -- Logs begin at Thu 2020-09-24 18:12:38 EDT, end at Sun 2020-09-27
> 16:18:05 EDT. --
> -- No entries --
> SourcePackage: gnome-shell
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/apt/+bug/1897478/+subscriptions
>

[Solaris (kamshadman)]

$ apt install openshot: 7 minutes, 35 seconds

On Mon, Sep 28, 2020 at 7:02 PM K. M. Ravandi <email address hidden> wrote:

> This is another example of apt install packages.
> I installed calligrawords (sudo apt install calligrawords).
> You can see how slow the app is going to be installed; and when I run it
> it doesn't come up completely and freezed, so I killed it.
> (Please see attached clip)
>
> On Mon, Sep 28, 2020 at 6:37 PM K. M. Ravandi <email address hidden>
> wrote:
>
>> This is another example of apt install packages.
>> I installed calligrawords (sudo apt install calligrawords).
>> You can see how slow the app is going to be installed; and when i run it
>> it doesn't come up completely and freezed, so I killed it.
>> (Please see attached clip)
>>
>> On Mon, Sep 28, 2020 at 5:58 PM K. M. Ravandi <email address hidden>
>> wrote:
>>
>>> This is an example of installing an app through Gnome-software.
>>> Installation is OK but ..launching app never come get through
>>> (Please see attached clip)...
>>>
>>> On Mon, Sep 28, 2020 at 10:35 AM Sebastien Bacher <
>>> <email address hidden>> wrote:
>>>
>>>> reassigning to apt if that's an issue with deb software, could you
>>>> perhaps do a short video showing the issue? could you explain what is
>>>> being slow exactly, is it the download? did you try using another mirror
>>>> or check your internet connection?
>>>>
>>>> ** Package changed: gnome-shell (Ubuntu) => apt (Ubuntu)
>>>>
>>>> --
>>>> You received this bug notification because you are subscribed to the bug
>>>> report.
>>>> https://bugs.launchpad.net/bugs/1897478
>>>>
>>>> Title:
>>>> ubuntu 20.04 is extremely slow to upgrade, install or uninstall any
>>>> software and launch any of it
>>>>
>>>> Status in apt package in Ubuntu:
>>>> Incomplete
>>>>
>>>> Bug description:
>>>> After upgrade from 18.04 to 20.04, any upgrade, installing or
>>>> uninstalling of any softwares take a long time to be done sometimes 2-3
>>>> hours.
>>>> and no one of tools monitors show where is bottleneck.
>>>>
>>>> ProblemType: Bug
>>>> DistroRelease: Ubuntu 20.04
>>>> Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
>>>> ProcVersionSignature: Ubuntu 5.4.0-48.52-lowlatency 5.4.60
>>>> Uname: Linux 5.4.0-48-lowlatency x86_64
>>>> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
>>>> nvidia_modeset nvidia
>>>> ApportVersion: 2.20.11-0ubuntu27.9
>>>> Architecture: amd64
>>>> CasperMD5CheckResult: skip
>>>> CurrentDesktop: MATE
>>>> Date: Sun Sep 27 16:11:22 2020
>>>> DisplayManager: lightdm
>>>> InstallationDate: Installed on 2018-05-05 (875 days ago)
>>>> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
>>>> (20180426)
>>>> RelatedPackageVersions: mutter-common 3.36.4-0ubuntu0.20.04.2
>>>> ShellJournal:
>>>> -- Logs begin at Thu 2020-09-24 18:12:38 EDT, end at Sun 2020-09-27
>>>> 16:18:05 EDT. --
>>>> -- No entries --
>>>> SourcePackage: gnome-shell
>>>> UpgradeStatus: No upgrade log present (probably fresh install)
>>>>
>>>> To manage notifications about this bug go to:
>>>>
>>>> https://bugs.launchpad.net/ubuntu/+source/apt/+bug/1897478/+subscriptions
>>>>
>>>

[Solaris (kamshadman)]

sudo apt upgrade....for small upgrade 4 minutes 57 seconds.

when a kernel upgrade is needed the system process continues per hour....

On Mon, Sep 28, 2020 at 7:54 PM K. M. Ravandi <email address hidden> wrote:

> $ apt install openshot: 7 minutes, 35 seconds
>
> On Mon, Sep 28, 2020 at 7:02 PM K. M. Ravandi <email address hidden>
> wrote:
>
>> This is another example of apt install packages.
>> I installed calligrawords (sudo apt install calligrawords).
>> You can see how slow the app is going to be installed; and when I run it
>> it doesn't come up completely and freezed, so I killed it.
>> (Please see attached clip)
>>
>> On Mon, Sep 28, 2020 at 6:37 PM K. M. Ravandi <email address hidden>
>> wrote:
>>
>>> This is another example of apt install packages.
>>> I installed calligrawords (sudo apt install calligrawords).
>>> You can see how slow the app is going to be installed; and when i run it
>>> it doesn't come up completely and freezed, so I killed it.
>>> (Please see attached clip)
>>>
>>> On Mon, Sep 28, 2020 at 5:58 PM K. M. Ravandi <email address hidden>
>>> wrote:
>>>
>>>> This is an example of installing an app through Gnome-software.
>>>> Installation is OK but ..launching app never come get through
>>>> (Please see attached clip)...
>>>>
>>>> On Mon, Sep 28, 2020 at 10:35 AM Sebastien Bacher <
>>>> <email address hidden>> wrote:
>>>>
>>>>> reassigning to apt if that's an issue with deb software, could you
>>>>> perhaps do a short video showing the issue? could you explain what is
>>>>> being slow exactly, is it the download? did you try using another
>>>>> mirror
>>>>> or check your internet connection?
>>>>>
>>>>> ** Package changed: gnome-shell (Ubuntu) => apt (Ubuntu)
>>>>>
>>>>> --
>>>>> You received this bug notification because you are subscribed to the
>>>>> bug
>>>>> report.
>>>>> https://bugs.launchpad.net/bugs/1897478
>>>>>
>>>>> Title:
>>>>> ubuntu 20.04 is extremely slow to upgrade, install or uninstall any
>>>>> software and launch any of it
>>>>>
>>>>> Status in apt package in Ubuntu:
>>>>> Incomplete
>>>>>
>>>>> Bug description:
>>>>> After upgrade from 18.04 to 20.04, any upgrade, installing or
>>>>> uninstalling of any softwares take a long time to be done sometimes 2-3
>>>>> hours.
>>>>> and no one of tools monitors show where is bottleneck.
>>>>>
>>>>> ProblemType: Bug
>>>>> DistroRelease: Ubuntu 20.04
>>>>> Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
>>>>> ProcVersionSignature: Ubuntu 5.4.0-48.52-lowlatency 5.4.60
>>>>> Uname: Linux 5.4.0-48-lowlatency x86_64
>>>>> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
>>>>> nvidia_modeset nvidia
>>>>> ApportVersion: 2.20.11-0ubuntu27.9
>>>>> Architecture: amd64
>>>>> CasperMD5CheckResult: skip
>>>>> CurrentDesktop: MATE
>>>>> Date: Sun Sep 27 16:11:22 2020
>>>>> DisplayManager: lightdm
>>>>> InstallationDate: Installed on 2018-05-05 (875 days ago)
>>>>> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
>>>>> (20180426)
>>>>> RelatedPackageVersions: mutter-common 3.36.4-0ubuntu0.20.04.2
>>>>> ShellJournal:
>>>>> -- Logs begin at Thu 2020-09-24 18:12:38 EDT, end at Sun 2020-09-27
>>>>>...

[Daniel van Vugt (vanvugt)]

1. Can you benchmark your disk(s) with the 'Disks' app and/or 'hdparm -t' and tell us what their speed is?

2. Please run this command to watch and check nothing is flooding the system log while it is slow:

   journalctl -f

3. Please try uninstalling/disabling all of your extensions:

"['<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '[e-mail]', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', 'temperature@xtranophilist', 'force-quit@xtranophilist', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', 'multi-monitors-add-on@spin83', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', 'suspend-button@laserb', '<email address hidden>', '<email address hidden>', 'gnome-shell-trash-extension', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', 'TilixDropdown@<email address hidden>', 'nvidiatemp@baco', 'nvidiautil@ethanwharris', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>']"

[Daniel van Vugt (vanvugt)]

Please also reboot, reproduce the problem again, and then while it is slow produce a fresh system log:

  journalctl -b0 > journal.txt

and attach the resulting text file here.

[Solaris (kamshadman)]

 journalctl.txt
<https://drive.google.com/file/d/1fTzZkqWzvyXk_HNVv9-W0WStmPmA4Khg/view?usp=drive_web>
I followed your instructions, here the result.
If I missed something please let me know.

On Tue, Sep 29, 2020 at 5:00 AM Daniel van Vugt <email address hidden>
wrote:

> 1. Can you benchmark your disk(s) with the 'Disks' app and/or 'hdparm
> -t' and tell us what their speed is?
>
> 2. Please run this command to watch and check nothing is flooding the
> system log while it is slow:
>
> journalctl -f
>
> 3. Please try uninstalling/disabling all of your extensions:
>
> "['<email address hidden>', 'ubuntu-
> <email address hidden>', 'user-theme@gnome-shell-
> extensions.gcampax.github.com', '<email address hidden>',
> '<email address hidden>', '<email address hidden>',
> '<email address hidden>', 'advanced-settings-in-usermenu@SHS-
> Schubert.de', '<email address hidden>',
> '<email address hidden>', '<email address hidden>',
> '<email address hidden>', '<email address hidden>',
> '[e-mail]', '<email address hidden>',
> '<email address hidden>', '<email address hidden>',
> '<email address hidden>', '<email address hidden>',
> '<email address hidden>', '<email address hidden>',
> '<email address hidden>', 'sound-output-device-
> <email address hidden>', 'systemMonitor@gnome-shell-
> extensions.gcampax.github.com', 'temperature@xtranophilist', 'force-
> quit@xtranophilist', 'alternate-tab@gnome-shell-
> extensions.gcampax.github.com', 'auto-move-windows@gnome-shell-
> extensions.gcampax.github.com', '<email address hidden>',
> '<email address hidden>', 'multi-monitors-add-on@spin83', 'native-
> <email address hidden>', 'apps-menu
> @gnome-shell-extensions.gcampax.github.com',
> '<email address hidden>', 'launch-new-instance@gnome-shell-
> extensions.gcampax.github.com', 'places-menu@gnome-shell-
> extensions.gcampax.github.com', 'drive-menu@gnome-shell-
> extensions.gcampax.github.com', 'screenshot-window-sizer@gnome-shell-
> extensions.gcampax.github.com', '<email address hidden>', 'suspend-
> button@laserb', '<email address hidden>',
> '<email address hidden>', 'gnome-shell-trash-extension', 'window-list
> @gnome-shell-extensions.gcampax.github.com', 'windowsNavigator@gnome-
> shell-extensions.gcampax.github.com', 'workspace-indicator@gnome-shell-
> extensions.gcampax.github.com', 'workspaces-to-
> <email address hidden>', 'TilixDropdown@<email address hidden>',
> 'nvidiatemp@baco', 'nvidiautil@ethanwharris', 'show-
> <email address hidden>', '<email address hidden>', '<email address hidden>',
> '<email address hidden>', '<email address hidden>',
> '<email address hidden>']"
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1897478
>
> Title:
> ubuntu 20.04 is extremely slow to upgrade, install or uninstall any
> software and launch any of it
>
> Status in apt package in Ubuntu:
> Incomplete
>
> Bug descrip...

[Daniel van Vugt (vanvugt)]

Thanks. It looks like your system log has hundreds of megabytes of mostly microk8s messages like:

  microk8s.daemon-kubelet[7809]: E1003 21:06:32.847225 7809 kubelet.go:2183] node "kam-wrkst" not found

Please try disabling microk8s if you can, and/or run 'top' and 'iotop' to find out which processes are using the most CPU and disk bandwidth.

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]