keyboard and mouse input stops working in the gnome shell

Bug #1896111 reported by chr0no2
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
New
Undecided
Unassigned

Bug Description

I've recorded the bug and uploaded privately to youtube:

In this video you can see the steps to recreate the bug:
-> https://youtu.be/gSEonR2hREs

Steps (in this case):
- Make an app folder
- Open it
- Drag the application outside the folder
- Without closing the folder, right click on the application icon, and then click in an empty space inside the folder. Repeat this until the folder closes itself automatically.
- Now any program will ignore the keyboard shortcuts, I installed "screenkey" so you can see that the keyboard is working normally.

In this one you can see nautilus ignoring all my input (keyboard shortcuts and mouse clicks), this behavior is present in all the other apps:
-> https://www.youtube.com/watch?v=cSBebjHZUkU

Also, I can recover the control if I click on the top right button, the activities overview, but everuthing stops working if I exit the activities overview:
-> https://www.youtube.com/watch?v=mqLR8lVLxRM

[ The workaround was logging out and logging back again. ]

Output of lsb_release -rd:
Description: Ubuntu Groovy Gorilla (development branch)
Release: 20.10

Output of apt-cache policy gnome-shell:
gnome-shell:
  Installed: 3.37.91-1ubuntu1
  Candidate: 3.37.91-1ubuntu1
  Version table:
 *** 3.37.91-1ubuntu1 500
        500 http://hn.archive.ubuntu.com/ubuntu groovy/main amd64 Packages
        100 /var/lib/dpkg/status

What I expected to happen:
-> I can take the app out of the folder.

What happened instead:
-> gnome-shell (and all the other programs) started to ignore all my input.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: gnome-shell 3.37.91-1ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
Uname: Linux 5.4.0-47-generic x86_64
ApportVersion: 2.20.11-0ubuntu45
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 17 13:39:59 2020
DisplayManager: gdm3
InstallationDate: Installed on 2020-09-15 (2 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
RebootRequiredPkgs:
 linux-image-5.8.0-18-generic
 linux-base
RelatedPackageVersions: mutter-common 3.37.91-1ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to groovy on 2020-09-17 (0 days ago)

Revision history for this message
chr0no2 (chr0no2) wrote :
summary: - keyboard stops working in the gnome shell
+ input stops working in the gnome shell
summary: - input stops working in the gnome shell
+ keyboard and mouse input stops working in the gnome shell
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1872268, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
chr0no2 (chr0no2) wrote : Re: [Bug 1896111] Re: keyboard and mouse input stops working in the gnome shell
Download full text (3.5 KiB)

I didn't saw the other one, thank you so much.
-------- Original Message --------
On Sep 17, 2020, 19:38, Daniel van Vugt wrote:

> *** This bug is a duplicate of bug 1872268 ***
> https://bugs.launchpad.net/bugs/1872268
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. This particular bug has already been reported and is a
> duplicate of bug 1872268, so it is being marked as such. Please look at
> the other bug report to see if there is any missing information that you
> can provide, or to see if there is a workaround for the bug.
> Additionally, any further discussion regarding the bug should occur in
> the other report. Feel free to continue to report any other bugs you may
> find.
>
> ** This bug has been marked a duplicate of bug 1872268
> Gnome Shell completely freezes in Ubuntu 20.04 when clicking outside of app icon folders (when ubuntu-dock is loaded)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1896111
>
> Title:
> keyboard and mouse input stops working in the gnome shell
>
> Status in gnome-shell package in Ubuntu:
> New
>
> Bug description:
> I've recorded the bug and uploaded privately to youtube:
>
> In this video you can see the steps to recreate the bug:
> -> https://youtu.be/gSEonR2hREs
>
> Steps (in this case):
> - Make an app folder
> - Open it
> - Drag the application outside the folder
> - Without closing the folder, right click on the application icon, and then click in an empty space inside the folder. Repeat this until the folder closes itself automatically.
> - Now any program will ignore the keyboard shortcuts, I installed "screenkey" so you can see that the keyboard is working normally.
>
> In this one you can see nautilus ignoring all my input (keyboard shortcuts and mouse clicks), this behavior is present in all the other apps:
> -> https://www.youtube.com/watch?v=cSBebjHZUkU
>
> Also, I can recover the control if I click on the top right button, the activities overview, but everuthing stops working if I exit the activities overview:
> -> https://www.youtube.com/watch?v=mqLR8lVLxRM
>
> [ The workaround was logging out and logging back again. ]
>
> Output of lsb_release -rd:
> Description: Ubuntu Groovy Gorilla (development branch)
> Release: 20.10
>
> Output of apt-cache policy gnome-shell:
> gnome-shell:
> Installed: 3.37.91-1ubuntu1
> Candidate: 3.37.91-1ubuntu1
> Version table:
> *** 3.37.91-1ubuntu1 500
> 500 http://hn.archive.ubuntu.com/ubuntu groovy/main amd64 Packages
> 100 /var/lib/dpkg/status
>
> What I expected to happen:
> -> I can take the app out of the folder.
>
> What happened instead:
> -> gnome-shell (and all the other programs) started to ignore all my input.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: gnome-shell 3.37.91-1ubuntu1
> ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
> Uname: Linux 5.4.0-47-generic x86_64
> ApportVersion: 2.20.11-0ubuntu45
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Sep 17 13:39:59 2020
> DisplayManager: gdm3
> InstallationDate: Installed on 2020-09-15 (2 days ago)
> Instal...

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