The volume up/down (fn-f5 and fn-f6) and enable bluetooth (fn-f12) do not work. Tried both kernels available (5.4 and 5.8) with the same results. The only fn keys that appear to work are brightness (fn-f8 and fn-9) and airplane mode (fn-f11) The problem does not occur in 20.04 (kernel 5.4) on the same laptop, all function keys work.
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-5.8.0-18-generic 5.8.0-18.19
ProcVersionSignature: Ubuntu 5.8.0-18.19-generic 5.8.4
Uname: Linux 5.8.0-18-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu45
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: cliff 1445 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted
Date: Mon Sep 7 11:23:56 2020
InstallationDate: Installed on 2020-08-28 (9 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200826)
MachineType: CLEVO CO. W35_37ET
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-18-generic root=UUID=292706c2-98fe-4370-a52f-7e67774018c7 ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-5.8.0-18-generic N/A
linux-backports-modules-5.8.0-18-generic N/A
linux-firmware 1.190
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/14/2012
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: W35_37ET
dmi.board.vendor: CLEVO CO.
dmi.board.version: N/A
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 9
dmi.chassis.vendor: CLEVO CO.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/14/2012:br4.6:svnCLEVOCO.:pnW35_37ET:pvrN/A:rvnCLEVOCO.:rnW35_37ET:rvrN/A:cvnCLEVOCO.:ct9:cvrN/A:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: W35_37ET
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: N/A
dmi.sys.vendor: CLEVO CO.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu45
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: cliff 1445 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2020-08-28 (9 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200826)
MachineType: CLEVO CO. W35_37ET
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-18-generic root=UUID=292706c2-98fe-4370-a52f-7e67774018c7 ro quiet splash
ProcVersionSignature: Ubuntu 5.8.0-18.19-generic 5.8.4
RelatedPackageVersions:
linux-restricted-modules-5.8.0-18-generic N/A
linux-backports-modules-5.8.0-18-generic N/A
linux-firmware 1.190
Tags: groovy
Uname: Linux 5.8.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/14/2012
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: W35_37ET
dmi.board.vendor: CLEVO CO.
dmi.board.version: N/A
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 9
dmi.chassis.vendor: CLEVO CO.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/14/2012:br4.6:svnCLEVOCO.:pnW35_37ET:pvrN/A:rvnCLEVOCO.:rnW35_37ET:rvrN/A:cvnCLEVOCO.:ct9:cvrN/A:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: W35_37ET
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: N/A
dmi.sys.vendor: CLEVO CO.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1894733
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.