Activity log for bug #1894733

Date Who What changed Old value New value Message
2020-09-07 15:34:27 Cliff Carson bug added bug
2020-09-07 16:06:40 Ubuntu Foundations Team Bug Bot affects ubuntu linux (Ubuntu)
2020-09-07 16:30:20 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2020-09-07 17:47:34 Cliff Carson tags amd64 apport-bug groovy amd64 apport-bug apport-collected groovy
2020-09-07 17:47:35 Cliff Carson description The volume up/down (fn-f5 and fn-f6) and enable bluetooth (fn-f12) do not work. Tried both kernels available (5.4 and 5.8) with the same results. The only fn keys that appear to work are brightness (fn-f8 and fn-9) and airplane mode (fn-f11) The problem does not occur in 20.04 (kernel 5.4) on the same laptop, all function keys work. ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: linux-image-5.8.0-18-generic 5.8.0-18.19 ProcVersionSignature: Ubuntu 5.8.0-18.19-generic 5.8.4 Uname: Linux 5.8.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu45 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: cliff 1445 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Date: Mon Sep 7 11:23:56 2020 InstallationDate: Installed on 2020-08-28 (9 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200826) MachineType: CLEVO CO. W35_37ET ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-18-generic root=UUID=292706c2-98fe-4370-a52f-7e67774018c7 ro quiet splash RelatedPackageVersions: linux-restricted-modules-5.8.0-18-generic N/A linux-backports-modules-5.8.0-18-generic N/A linux-firmware 1.190 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/14/2012 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: W35_37ET dmi.board.vendor: CLEVO CO. dmi.board.version: N/A dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 9 dmi.chassis.vendor: CLEVO CO. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/14/2012:br4.6:svnCLEVOCO.:pnW35_37ET:pvrN/A:rvnCLEVOCO.:rnW35_37ET:rvrN/A:cvnCLEVOCO.:ct9:cvrN/A: dmi.product.family: To be filled by O.E.M. dmi.product.name: W35_37ET dmi.product.sku: To be filled by O.E.M. dmi.product.version: N/A dmi.sys.vendor: CLEVO CO. The volume up/down (fn-f5 and fn-f6) and enable bluetooth (fn-f12) do not work. Tried both kernels available (5.4 and 5.8) with the same results. The only fn keys that appear to work are brightness (fn-f8 and fn-9) and airplane mode (fn-f11) The problem does not occur in 20.04 (kernel 5.4) on the same laptop, all function keys work. ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: linux-image-5.8.0-18-generic 5.8.0-18.19 ProcVersionSignature: Ubuntu 5.8.0-18.19-generic 5.8.4 Uname: Linux 5.8.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu45 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: cliff 1445 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Date: Mon Sep 7 11:23:56 2020 InstallationDate: Installed on 2020-08-28 (9 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200826) MachineType: CLEVO CO. W35_37ET ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-18-generic root=UUID=292706c2-98fe-4370-a52f-7e67774018c7 ro quiet splash RelatedPackageVersions: linux-restricted-modules-5.8.0-18-generic N/A linux-backports-modules-5.8.0-18-generic N/A linux-firmware 1.190 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/14/2012 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: W35_37ET dmi.board.vendor: CLEVO CO. dmi.board.version: N/A dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 9 dmi.chassis.vendor: CLEVO CO. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/14/2012:br4.6:svnCLEVOCO.:pnW35_37ET:pvrN/A:rvnCLEVOCO.:rnW35_37ET:rvrN/A:cvnCLEVOCO.:ct9:cvrN/A: dmi.product.family: To be filled by O.E.M. dmi.product.name: W35_37ET dmi.product.sku: To be filled by O.E.M. dmi.product.version: N/A dmi.sys.vendor: CLEVO CO. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu45 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: cliff 1445 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted DistroRelease: Ubuntu 20.10 InstallationDate: Installed on 2020-08-28 (9 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200826) MachineType: CLEVO CO. W35_37ET NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-18-generic root=UUID=292706c2-98fe-4370-a52f-7e67774018c7 ro quiet splash ProcVersionSignature: Ubuntu 5.8.0-18.19-generic 5.8.4 RelatedPackageVersions: linux-restricted-modules-5.8.0-18-generic N/A linux-backports-modules-5.8.0-18-generic N/A linux-firmware 1.190 Tags: groovy Uname: Linux 5.8.0-18-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/14/2012 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: W35_37ET dmi.board.vendor: CLEVO CO. dmi.board.version: N/A dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 9 dmi.chassis.vendor: CLEVO CO. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/14/2012:br4.6:svnCLEVOCO.:pnW35_37ET:pvrN/A:rvnCLEVOCO.:rnW35_37ET:rvrN/A:cvnCLEVOCO.:ct9:cvrN/A: dmi.product.family: To be filled by O.E.M. dmi.product.name: W35_37ET dmi.product.sku: To be filled by O.E.M. dmi.product.version: N/A dmi.sys.vendor: CLEVO CO.
2020-09-07 17:47:36 Cliff Carson attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408407/+files/AlsaInfo.txt
2020-09-07 17:47:37 Cliff Carson attachment added CRDA.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408408/+files/CRDA.txt
2020-09-07 17:47:38 Cliff Carson attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408409/+files/IwConfig.txt
2020-09-07 17:47:40 Cliff Carson attachment added Lspci.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408410/+files/Lspci.txt
2020-09-07 17:47:41 Cliff Carson attachment added Lspci-vt.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408411/+files/Lspci-vt.txt
2020-09-07 17:47:43 Cliff Carson attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408412/+files/Lsusb.txt
2020-09-07 17:47:44 Cliff Carson attachment added Lsusb-t.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408413/+files/Lsusb-t.txt
2020-09-07 17:47:46 Cliff Carson attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408414/+files/Lsusb-v.txt
2020-09-07 17:47:47 Cliff Carson attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408415/+files/ProcCpuinfo.txt
2020-09-07 17:47:49 Cliff Carson attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408416/+files/ProcCpuinfoMinimal.txt
2020-09-07 17:47:51 Cliff Carson attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408417/+files/ProcInterrupts.txt
2020-09-07 17:47:52 Cliff Carson attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408418/+files/ProcModules.txt
2020-09-07 17:47:53 Cliff Carson attachment added PulseList.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408419/+files/PulseList.txt
2020-09-07 17:47:55 Cliff Carson attachment added RfKill.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408420/+files/RfKill.txt
2020-09-07 17:47:57 Cliff Carson attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408421/+files/UdevDb.txt
2020-09-07 17:48:00 Cliff Carson attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408422/+files/WifiSyslog.txt
2020-09-07 17:48:01 Cliff Carson attachment added acpidump.txt https://bugs.launchpad.net/bugs/1894733/+attachment/5408423/+files/acpidump.txt
2020-09-07 17:52:56 Cliff Carson linux (Ubuntu): status Incomplete Confirmed
2020-09-08 14:09:18 André bug added subscriber André
2020-09-15 00:00:32 Alex Hung linux (Ubuntu): status Confirmed Fix Released