[Lenovo V330-15IKB] sound is absent ubuntu 20.04

Bug #1894075 reported by Nicolae
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

Could You help me with sound restore in Ubuntu 20.04 LTS after upgrade from Ubuntu 19.10?

Sincerely N.E.

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: libsystemd0:amd64 245.4-4ubuntu3.2
ProcVersionSignature: Ubuntu 5.4.0-45.49-generic 5.4.55
Uname: Linux 5.4.0-45-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
AptdaemonVersion: 1.1.1+bzr982-0ubuntu32.1
Architecture: amd64
CasperMD5CheckResult: skip
CrashReports:
 640:1000:123:2243292:2020-09-02 17:38:34.836466312 +0300:2020-09-02 17:38:35.836466312 +0300:/var/crash/_usr_lib_firefox_crashreporter.1000.crash
 640:0:123:81354:2020-09-02 14:42:34.015875816 +0300:2020-09-02 14:42:35.015875816 +0300:/var/crash/systemd.0.crash
 640:0:123:81374:2020-09-02 14:42:33.987879276 +0300:2020-09-02 14:42:34.987879276 +0300:/var/crash/libsystemd0:amd64.0.crash
 640:0:123:81374:2020-09-02 14:42:35.003877338 +0300:2020-09-02 14:42:34.991878838 +0300:/var/crash/systemd-timesyncd.0.crash
Date: Wed Sep 2 14:42:34 2020
DpkgTerminalLog:
 dpkg: error processing package libsystemd0:amd64 (--configure):
  package libsystemd0:amd64 is already installed and configured
ErrorMessage: package libsystemd0:amd64 is already installed and configured
InstallationDate: Installed on 2019-09-27 (341 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190819)
Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.18rc1, python-is-python2, 2.7.17-4
RelatedPackageVersions:
 dpkg 1.19.7ubuntu3
 apt 2.0.2ubuntu0.1
SourcePackage: dpkg
Title: package libsystemd0:amd64 245.4-4ubuntu3.2 failed to install/upgrade: package libsystemd0:amd64 is already installed and configured
UpgradeStatus: Upgraded to focal on 2020-06-19 (75 days ago)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nicolae 1554 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2019-09-01 (368 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190709)
Package: pulseaudio 1:13.99.1-1ubuntu3.5
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Tags: focal wayland-session
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/21/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 6SCN35WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo V330-15IKB
dmi.modalias: dmi:bvnLENOVO:bvr6SCN35WW:bd06/21/2018:svnLENOVO:pn81AX:pvrLenovoV330-15IKB:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoV330-15IKB:
dmi.product.family: V330-15IKB
dmi.product.name: 81AX
dmi.product.sku: LENOVO_MT_81AX_BU_idea_FM_V330-15IKB
dmi.product.version: Lenovo V330-15IKB
dmi.sys.vendor: LENOVO

Revision history for this message
Nicolae (enakinicolae) wrote :
Revision history for this message
Daniel Letzeisen (dtl131) wrote :

Please run the following command to gather audio information:
apport-collect 1894075

affects: dpkg (Ubuntu) → pulseaudio (Ubuntu)
Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Nicolae (enakinicolae) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected wayland-session
description: updated
Revision history for this message
Nicolae (enakinicolae) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Nicolae (enakinicolae) wrote : Dependencies.txt

apport information

Revision history for this message
Nicolae (enakinicolae) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Nicolae (enakinicolae) wrote : ProcEnviron.txt

apport information

Revision history for this message
Nicolae (enakinicolae) wrote : PulseList.txt

apport information

Changed in pulseaudio (Ubuntu):
status: Incomplete → New
Revision history for this message
Daniel Letzeisen (dtl131) wrote : Re: sound is absent ubuntu 20.04

Try resetting pulseaudio's user settings and restarting pulseaudio:

rm -r ~/.config/pulse*
pulseaudio -k

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

See also bug 1876637.

summary: - sound is absent ubuntu 20.04
+ [Lenovo V330-15IKB] sound is absent ubuntu 20.04
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