Ctrl + Alt + T and Fn keys not working

Bug #1893579 reported by Geziel Fernández
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
gnome-settings-daemon (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

The refered key combinations are no longer working on my desktop. The first one refers to opening the terminal. And the second one should work in combination with F2 or F3 or some other similars for incresing the volumen, or modifying brightness.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu45
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2020-08-05 (25 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: gnome-terminal 3.36.2-1ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Tags: third-party-packages groovy
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-08-05 (25 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1893579

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message
Geziel Fernández (gezfer) wrote : Dependencies.txt

apport information

tags: added: apport-collected groovy third-party-packages
description: updated
Revision history for this message
Geziel Fernández (gezfer) wrote : ProcCpuinfoMinimal.txt

apport information

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Geziel Fernández (gezfer) wrote : ProcEnviron.txt

apport information

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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-terminal (Ubuntu):
status: New → Confirmed
Revision history for this message
Gabriel Ramirez (gabriel1109) wrote :
Download full text (4.3 KiB)

FWIW these updates seemed to have triggered this issue:

Upgrade: speech-dispatcher-espeak-ng:amd64 (0.10.1-1, 0.10.1-2), gir1.2-lokdocview-0.1:amd64 (1:6.4.5-0ubuntu2, 1:7.0.1~rc1-0ubuntu1), speech-dispatcher-audio-plugins:amd64 (0.10.1-1, 0.10.1-2), libpam0g:amd64 (1.3.1-5ubuntu5, 1.3.1-5ubuntu6), alsa-topology-conf:amd64 (1.2.2-1, 1.2.3-1), libreoffice-style-breeze:amd64 (1:6.4.5-0ubuntu2, 1:7.0.1~rc1-0ubuntu1), manpages:amd64 (5.07-1, 5.08-1), libqmi-proxy:amd64 (1.26.2-0.1, 1.26.4-0.1), libreoffice-math:amd64 (1:6.4.5-0ubuntu2, 1:7.0.1~rc1-0ubuntu1), libfolks-eds25:amd64 (0.14.0-1, 0.14.0-1build1), gnome-control-center-data:amd64 (1:3.37.3-1ubuntu1, 1:3.37.90-1ubuntu2), evolution-data-server-common:amd64 (3.36.4-1build1, 3.37.90-1), fonts-noto-unhinted:amd64 (20200323-1, 20200323-1build1), libefivar1:amd64 (37-2ubuntu4, 37-5), gnome-settings-daemon-common:amd64 (3.36.1-1ubuntu2, 3.37.0-1ubuntu1), gnome-shell-extension-prefs:amd64 (3.36.4-1ubuntu1, 3.36.4-1ubuntu2~build1), gnome-calendar:amd64 (3.36.2-1, 3.36.2-1build1), libwin-hivex-perl:amd64 (1.3.19-1, 1.3.19-1build1), qtbase5-dev-tools:amd64 (5.14.2+dfsg-5, 5.14.2+dfsg-6), libavformat58:amd64 (7:4.3.1-1ubuntu1, 7:4.3.1-2ubuntu1), python3-cupshelpers:amd64 (1.5.12-0ubuntu1, 1.5.12-0ubuntu2), libpangoft2-1.0-0:amd64 (1.44.7-2ubuntu4, 1.46.0-2), libpangoft2-1.0-0:i386 (1.44.7-2ubuntu4, 1.46.0-2), bind9-dnsutils:amd64 (1:9.16.4-1ubuntu2, 1:9.16.6-2ubuntu1), timgm6mb-soundfont:amd64 (1.3-3, 1.3-4), libavfilter7:amd64 (7:4.3.1-1ubuntu1, 7:4.3.1-2ubuntu1), ubuntu-desktop-minimal:amd64 (1.454, 1.455), gnome-contacts:amd64 (3.36.1-1, 3.36.1-1build1), uno-libs-private:amd64 (1:6.4.5-0ubuntu2, 1:7.0.1~rc1-0ubuntu1), libedataserverui-1.2-2:amd64 (3.36.4-1build1, 3.37.90-1), libcups2:amd64 (2.3.3-2, 2.3.3-2ubuntu5), libcups2:i386 (2.3.3-2, 2.3.3-2ubuntu5), linux-headers-generic:amd64 (5.4.0.42.46, 5.8.0.16.18), libqt5test5:amd64 (5.14.2+dfsg-5, 5.14.2+dfsg-6), libdrm-nouveau2:amd64 (2.4.102-1, 2.4.102-1ubuntu1), libdrm-nouveau2:i386 (2.4.102-1, 2.4.102-1ubuntu1), system-config-printer:amd64 (1.5.12-0ubuntu1, 1.5.12-0ubuntu2), libfolks-telepathy25:amd64 (0.14.0-1, 0.14.0-1build1), ffmpeg:amd64 (7:4.3.1-1ubuntu1, 7:4.3.1-2ubuntu1), libayatana-indicator3-7:amd64 (0.7.1-1, 0.8.1-1), libridl-java:amd64 (1:6.4.5-0ubuntu2, 1:7.0.1~rc1-0ubuntu1), gnome-control-center:amd64 (1:3.37.3-1ubuntu1, 1:3.37.90-1ubuntu2), linux-libc-dev:amd64 (5.4.0-42.46, 5.8.0-16.17), libvirt-daemon-system-systemd:amd64 (6.0.0-0ubuntu11, 6.6.0-1ubuntu2), libtype-tiny-perl:amd64 (1.010002-1, 1.010004-1), alsa-ucm-conf:amd64 (1.2.2-1ubuntu2, 1.2.2-1ubuntu3), libuno-salhelpergcc3-3:amd64 (1:6.4.5-0ubuntu2, 1:7.0.1~rc1-0ubuntu1), libspeechd2:amd64 (0.10.1-1, 0.10.1-2), libldap-2.4-2:amd64 (2.4.50+dfsg-1ubuntu3, 2.4.51+dfsg-1ubuntu1), libldap-2.4-2:i386 (2.4.50+dfsg-1ubuntu3, 2.4.51+dfsg-1ubuntu1), speech-dispatcher:amd64 (0.10.1-1, 0.10.1-2), libxapian30:amd64 (1.4.15-1, 1.4.17-1), libpam-modules:amd64 (1.3.1-5ubuntu5, 1.3.1-5ubuntu6), libreofficekit-data:amd64 (1:6.4.5-0ubuntu2, 1:7.0.1~rc1-0ubuntu1), qt5-gtk-platformtheme:amd64 (5.14.2+dfsg-5, 5.14.2+dfsg-6), slick-greeter:amd64 (1.3.2+dfsg.1-2, 1.4.1+dfsg.1-1ubuntu1), plymouth-th...

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Revision history for this message
Gabriel Ramirez (gabriel1109) wrote :
Revision history for this message
Rocko (rockorequin) wrote :

PrtScr and Alt-PrtScr are also not working for me. (Alt-F2 does work, though.)

Revision history for this message
Geziel Fernández (gezfer) wrote :

Could it be a problem of this version?

LSB Version: core-11.1.0ubuntu2-noarch:printing-11.1.0ubuntu2-noarch:security-11.1.0ubuntu2-noarch
Distributor ID: Ubuntu
Description: Ubuntu Groovy Gorilla (development branch)
Release: 20.10
Codename: groovy

I installed first the Ubuntu 20.04, which was charminly working...
could the 'gorilla groovy' be a mess?

I realized that some additional shortcuts, besides the informed ones, are no longer working. And maybe even worst, not only shortcuts: the brightness adjusting bar, that one in the superior right corner is useless.

Revision history for this message
Rocko (rockorequin) wrote :

@Geziel: well, Ubuntu 20.10 *is* a development version, so you expect some bugs. It is normally more usable at this stage of the development cycle, though.

FWIW, I ran evtest, and the keys are mostly being reported the same in groovy and focal - they just don't work in groovy. eg the function keys all report their expected values (eg KEY_VOLUMEDOWN, KEY_VOLUMEUP, KEY_MUTE), with the exception of the brightness up/down keys, which aren't reported in either focal or groovy.

One exception to this is that Alt-PrtScr is reported in groovy as unknown, whereas it's reported in focal as KEY_SYSRQ and KEY_LEFTALT. PrtScr is reported correctly in both as KEY_SYSRQ.

It's still possible to read and change the system brightness in groovy via the kernel, ie on my Dell XPS 15 by catting or echoing an appropriate number to /sys/class/backlight/intel_backlight/brightness, but the function keys don't work and nor does the task bar system menu's dropdown menu slider. The dropdown menu slider is initially set to zero, so it looks like it can't read the brightness, either.

Revision history for this message
Sebastien Bacher (seb128) wrote :

The issue is due to the gnome-settings-daemon update, the component got reverted now and blocked in proposed since it shouldn't be updated without the gnome shell new version. You either need to wait for the other component or manually revert to the previous binaries

affects: gnome-terminal (Ubuntu) → gnome-settings-daemon (Ubuntu)
Changed in gnome-settings-daemon (Ubuntu):
importance: Undecided → Low
status: Confirmed → Fix Released
Revision history for this message
Rocko (rockorequin) wrote :

Thanks Sebastien: reverting to gnome-settings-daemon 3.36.1-1ubuntu2 (and rebooting) fixed all the hotkey issues for me.

Revision history for this message
Geziel Fernández (gezfer) wrote : Re: [Bug 1893579] Re: Ctrl + Alt + T and Fn keys not working

I appreciate your help Sebastien and Rocko... I was a rookie user of
ubuntu, now i'm a less rookie user thanks to you both (not ashamed of being
a rookie, but for reporting kind of a tautological "problem")... I
(re)installed the current 20.04.1 ubuntu version... working charmingly
again... I'm gonna stop being the crazy updater (maybe, but not sure, a
windows heritance)... thank you very much to everyone, again... for me,
this report could be closed, unless is a help for the gorilla groovy.

Em sex., 4 de set. de 2020 às 11:20, Rocko <email address hidden>
escreveu:

> Thanks Sebastien: reverting to gnome-settings-daemon 3.36.1-1ubuntu2
> (and rebooting) fixed all the hotkey issues for me.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1893579
>
> Title:
> Ctrl + Alt + T and Fn keys not working
>
> Status in gnome-settings-daemon package in Ubuntu:
> Fix Released
>
> Bug description:
> The refered key combinations are no longer working on my desktop. The
> first one refers to opening the terminal. And the second one should work in
> combination with F2 or F3 or some other similars for incresing the volumen,
> or modifying brightness.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu45
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 20.10
> InstallationDate: Installed on 2020-08-05 (25 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> Package: gnome-terminal 3.36.2-1ubuntu1
> PackageArchitecture: amd64
> ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
> Tags: third-party-packages groovy
> Uname: Linux 5.4.0-42-generic x86_64
> UpgradeStatus: Upgraded to groovy on 2020-08-05 (25 days ago)
> UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
> _MarkForUpload: True
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1893579/+subscriptions
>

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