Ubuntu
linux package

Fails to wake up after sleep

Bug #1892593 reported by Meir Levi
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

The only way out - hard restart.

Also occasional system freeze. Not sure if the cause with Firefox or AMD display driver.

thanks
Levi

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-44-generic 5.4.0-44.48
ProcVersionSignature: Ubuntu 5.4.0-44.48-generic 5.4.55
Uname: Linux 5.4.0-44-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: admin-meir 2790 F.... pulseaudio
 /dev/snd/pcmC1D0p: admin-meir 2790 F...m pulseaudio
 /dev/snd/controlC0: admin-meir 2790 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
Date: Sat Aug 22 12:02:30 2020
InstallationDate: Installed on 2020-05-01 (113 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. Inspiron 3180
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-44-generic root=UUID=eedc8f40-27b4-4fed-8609-5e17643f30c6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-44-generic N/A
 linux-backports-modules-5.4.0-44-generic N/A
 linux-firmware 1.187.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/09/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0918N8
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.3.0
dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd03/09/2018:svnDellInc.:pnInspiron3180:pvr1.3.0:rvnDellInc.:rn0918N8:rvrA00:cvnDellInc.:ct10:cvr1.3.0:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3180
dmi.product.sku: 087E
dmi.product.version: 1.3.0
dmi.sys.vendor: Dell Inc.

Revision history for this message
Meir Levi (ubuntu-meir) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please attach `journalctl -b -1` here, thanks!

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Meir Levi (ubuntu-meir) wrote : Re: [Bug 1892593] Re: Fails to wake up after sleep
Download full text (29.3 KiB)

 Here it is.Thanks Kai-Heng

user-meir@adminmeir-Inspiron-3180:~$ journalctl -b -1Hint: You are currently not seeing messages from other users and the system.
      Users in groups 'adm', 'systemd-journal' can see all messages.
      Pass -q to turn off this notice.
-- Logs begin at Sun 2020-08-02 11:22:07 PDT, end at Wed 2020-09-02 10:59:34 PD>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Started Pending report t>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Reached target Paths.
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Reached target Timers.
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Starting D-Bus User Mess>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on GnuPG netwo>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on GnuPG crypt>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on GnuPG crypt>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on GnuPG crypt>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on GnuPG crypt>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on debconf com>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on Sound Syste>
Sep 01 08:59:13 adminmeir-Inspiron-3180 dbus-daemon[1660]: [session uid=1001 pi>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on REST API so>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on D-Bus User >
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Reached target Sockets.
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Reached target Basic Sys>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Starting Sound Service...
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Starting Tracker metadat>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Starting Tracker file sy>
Sep 01 08:59:12 adminmeir-Inspiron-3180 tracker-miner-f[1652]: Set scheduler po>
Sep 01 08:59:12 adminmeir-Inspiron-3180 tracker-miner-f[1652]: Setting priority>
Sep 01 08:59:12 adminmeir-Inspiron-3180 tracker-extract[1651]: Set scheduler po>
lines 1-23

-- Logs begin at Sun 2020-08-02 11:22:07 PDT, end at Wed 2020-09-02 10:59:34 PDT. >
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Started Pending report trig>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Reached target Paths.
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Reached target Timers.
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Starting D-Bus User Message>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on GnuPG network >
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on GnuPG cryptogr>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on GnuPG cryptogr>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on GnuPG cryptogr>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on GnuPG cryptogr>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on debconf commun>
Sep 01 08:59:12 adminmeir-Inspiron-3180 systemd[1640]: Listening on Sound System.
Sep 01 08:59:13 adminmeir-Inspiron-3180 dbus-daemon...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please collect the log with root user.

Changed in linux (Ubuntu):
status: Expired → Incomplete
Revision history for this message
Meir Levi (ubuntu-meir) wrote :

Thanks for the follow up
I just upgraded to 20.10. Let’s see if it fixed the problem
Levi

> On Nov 2, 2020, at 01:30, Kai-Heng Feng <email address hidden> wrote:
>
> Please collect the log with root user.
>
> ** Changed in: linux (Ubuntu)
> Status: Expired => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1892593
>
> Title:
> Fails to wake up after sleep
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> The only way out - hard restart.
>
> Also occasional system freeze. Not sure if the cause with Firefox or
> AMD display driver.
>
> thanks
> Levi
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: linux-image-5.4.0-44-generic 5.4.0-44.48
> ProcVersionSignature: Ubuntu 5.4.0-44.48-generic 5.4.55
> Uname: Linux 5.4.0-44-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.8
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: admin-meir 2790 F.... pulseaudio
> /dev/snd/pcmC1D0p: admin-meir 2790 F...m pulseaudio
> /dev/snd/controlC0: admin-meir 2790 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: X-Cinnamon
> Date: Sat Aug 22 12:02:30 2020
> InstallationDate: Installed on 2020-05-01 (113 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
> MachineType: Dell Inc. Inspiron 3180
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 amdgpudrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-44-generic root=UUID=eedc8f40-27b4-4fed-8609-5e17643f30c6 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.4.0-44-generic N/A
> linux-backports-modules-5.4.0-44-generic N/A
> linux-firmware 1.187.3
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/09/2018
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.3.0
> dmi.board.name: 0918N8
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: 1.3.0
> dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd03/09/2018:svnDellInc.:pnInspiron3180:pvr1.3.0:rvnDellInc.:rn0918N8:rvrA00:cvnDellInc.:ct10:cvr1.3.0:
> dmi.product.family: Inspiron
> dmi.product.name: Inspiron 3180
> dmi.product.sku: 087E
> dmi.product.version: 1.3.0
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1892593/+subscriptions

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Meir Levi (ubuntu-meir) wrote :

 It was fixed with subsequent Linux updates.Thanks

    On Monday, January 4, 2021, 8:31:42 PM PST, Launchpad Bug Tracker <email address hidden> wrote:

 [Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
      Status: Incomplete => Expired

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1892593

Title:
  Fails to wake up after sleep

Status in linux package in Ubuntu:
  Expired

Bug description:
  The only way out - hard restart.

  Also occasional system freeze. Not sure if the cause with Firefox or
  AMD display driver.

  thanks
  Levi

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-44-generic 5.4.0-44.48
  ProcVersionSignature: Ubuntu 5.4.0-44.48-generic 5.4.55
  Uname: Linux 5.4.0-44-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.8
  Architecture: amd64
  AudioDevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC1:  admin-meir  2790 F.... pulseaudio
  /dev/snd/pcmC1D0p:  admin-meir  2790 F...m pulseaudio
  /dev/snd/controlC0:  admin-meir  2790 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: X-Cinnamon
  Date: Sat Aug 22 12:02:30 2020
  InstallationDate: Installed on 2020-05-01 (113 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Dell Inc. Inspiron 3180
  ProcEnviron:
  TERM=xterm-256color
  PATH=(custom, no user)
  XDG_RUNTIME_DIR=<set>
  LANG=en_US.UTF-8
  SHELL=/bin/bash
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-44-generic root=UUID=eedc8f40-27b4-4fed-8609-5e17643f30c6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
  linux-restricted-modules-5.4.0-44-generic N/A
  linux-backports-modules-5.4.0-44-generic  N/A
  linux-firmware                            1.187.3
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/09/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.3.0
  dmi.board.name: 0918N8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 1.3.0
  dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd03/09/2018:svnDellInc.:pnInspiron3180:pvr1.3.0:rvnDellInc.:rn0918N8:rvrA00:cvnDellInc.:ct10:cvr1.3.0:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 3180
  dmi.product.sku: 087E
  dmi.product.version: 1.3.0
  dmi.sys.vendor: Dell Inc.

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