[amdgpu] White screen on resume from suspend

[Anupam Jayaraj]

The PC usually shows a Butter milk like screen when it wakes up from suspension.my laptop is set to lid close to undergo suspension.when I open the lid a paper white or Butter milk screen is shown.the only solution is to force power of by long pressing power button. this issue is also observed when the Ubuntu 20.04 OS starts.My PC is in dual boot. I play videos from Windows then shutdown Windows.On the next boot I select Ubuntu from boot options.At that time some texts are shown and after a couple of seconds this Butter milk like screen could be observed.It maybe graphics issue.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-06-20 (54 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: mutter 3.36.3-0ubuntu0.20.04.1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Tags: third-party-packages focal wayland-session
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip input lpadmin lxd plugdev sambashare sudo video
_MarkForUpload: True

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1891470/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1891470

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Daniel van Vugt (vanvugt)]

Please also run these commands:

  lspci -k > lspcik.txt
  journalctl -b0 > journal.txt

and attach the resulting text files here.

[Anupam Jayaraj (anupamda)]

lspci: invalid option -- '0'
Usage: lspci [<switches>]

Basic display modes:
-mm Produce machine-readable output (single -m for an obsolete format)
-t Show bus tree

Display options:
-v Be verbose (-vv or -vvv for higher verbosity)
-k Show kernel drivers handling each device
-x Show hex-dump of the standard part of the config space
-xxx Show hex-dump of the whole config space (dangerous; root only)
-xxxx Show hex-dump of the 4096-byte extended config space (root only)
-b Bus-centric view (addresses and IRQ's as seen by the bus)
-D Always show domain numbers
-P Display bridge path in addition to bus and device number
-PP Display bus path in addition to bus and device number

Resolving of device ID's to names:
-n Show numeric ID's
-nn Show both textual and numeric ID's (names & numbers)
-q Query the PCI ID database for unknown ID's via DNS
-qq As above, but re-query locally cached entries
-Q Query the PCI ID database for all ID's via DNS

Selection of devices:
-s [[[[<domain>]:]<bus>]:][<slot>][.[<func>]] Show only devices in
selected slots
-d [<vendor>]:[<device>][:<class>] Show only devices with specified ID's

Other options:
-i <file> Use specified ID database instead of /usr/share/misc/pci.ids.gz
-p <file> Look up kernel modules in a given file instead of default
modules.pcimap
-M Enable `bus mapping' mode (dangerous; root only)

PCI access options:
-A <method> Use the specified PCI access method (see `-A help' for a list)
-O <par>=<val> Set PCI access parameter (see `-O help' for a list)
-G Enable PCI access debugging
-H <mode> Use direct hardware access (<mode> = 1 or 2)
-F <file> Read PCI configuration dump from a given file

On Aug 14, 2020 7:35 AM, "Daniel van Vugt" <email address hidden>
wrote:

> Please also run these commands:
>
> lspci -k > lspcik.txt
> journalctl -b0 > journal.txt
>
> and attach the resulting text files here.
>
>
> ** Package changed: ubuntu => mutter (Ubuntu)
>
> ** Changed in: mutter (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1891470
>
> Title:
> Butter milk like screen
>
> Status in mutter package in Ubuntu:
> Incomplete
>
> Bug description:
> The PC usually shows a Butter milk like screen when it wakes up from
> suspension.my laptop is set to lid close to undergo suspension.when I
> open the lid a paper white or Butter milk screen is shown.the only
> solution is to force power of by long pressing power button. this
> issue is also observed when the Ubuntu 20.04 OS starts.My PC is in
> dual boot. I play videos from Windows then shutdown Windows.On the
> next boot I select Ubuntu from boot options.At that time some texts
> are shown and after a couple of seconds this Butter milk like screen
> could be observed.It maybe graphics issue.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/
> 1891470/+subscriptions
>

[Daniel van Vugt (vanvugt)]

Please read comment #3 more carefully, and also attach a screenshot or photo of the problem.

[Anupam Jayaraj (anupamda)]

Here is the photo

On Aug 14, 2020 12:25 PM, "Daniel van Vugt" <email address hidden>
wrote:

> Please read comment #3 more carefully, and also attach a screenshot or
> photo of the problem.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1891470
>
> Title:
> Butter milk like screen
>
> Status in mutter package in Ubuntu:
> Incomplete
>
> Bug description:
> The PC usually shows a Butter milk like screen when it wakes up from
> suspension.my laptop is set to lid close to undergo suspension.when I open
> the lid a paper white or Butter milk screen is shown.the only solution is
> to force power of by long pressing power button. this issue is also
> observed when the Ubuntu 20.04 OS starts.My PC is in dual boot. I play
> videos from Windows then shutdown Windows.On the next boot I select Ubuntu
> from boot options.At that time some texts are shown and after a couple of
> seconds this Butter milk like screen could be observed.It maybe graphics
> issue.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu27.6
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 20.04
> InstallationDate: Installed on 2020-06-20 (54 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> Package: mutter 3.36.3-0ubuntu0.20.04.1
> PackageArchitecture: amd64
> ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
> Tags: third-party-packages focal wayland-session
> Uname: Linux 5.4.0-42-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip input lpadmin lxd plugdev sambashare sudo video
> _MarkForUpload: True
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/
> 1891470/+subscriptions
>

[Daniel van Vugt (vanvugt)]

Next time the problem happens, please reboot and then run:

  journalctl -b-1 > prevboot.txt
  lspci -k > lspcik.txt

and attach the resulting text files here.

Please also tell us if just upgrading the kernel resolves it:

  https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/

[Daniel van Vugt (vanvugt)]

Please also run:

  dpkg -l > packages.txt

and attach the resulting text file here.

[Anupam Jayaraj (anupamda)]

I have run both commands *journalctl -b-1 > prevboot.txt > lspci -k >
lspci.txt*

*And*
dpkg -l > packages.txt

But no output has been given.

*Please teach me to upgrade kernel. I have poor technical knowledge:(

[Daniel van Vugt (vanvugt)]

Those are separate commands that do not print any output. You need to run them on separate lines:

  journalctl -b-1 > prevboot.txt
  lspci -k > lspcik.txt
  dpkg -l > packages.txt

and then attach the text files they created here.

[Daniel van Vugt (vanvugt)]

To upgrade the kernel you need to download these files:

  https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-headers-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb

  https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-headers-5.8.1-050801_5.8.1-050801.202008111432_all.deb

  https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-image-unsigned-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb

and then in a Terminal window run:

  cd ~/Downloads
  sudo dpkg -i linux*.deb

[Anupam Jayaraj (anupamda)]

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-image-unsigned-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb

* This file cannot be installed because of unmet dependencies*

On Aug 14, 2020 2:55 PM, "Daniel van Vugt" <email address hidden>
wrote:

> To upgrade the kernel you need to download these files:
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-
> headers-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-
> headers-5.8.1-050801_5.8.1-050801.202008111432_all.deb
>
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-
> image-unsigned-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb
>
> and then in a Terminal window run:
>
> cd ~/Downloads
> sudo dpkg -i linux*.deb
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1891470
>
> Title:
> [amdgpu] White screen on resume from suspend
>
> Status in linux package in Ubuntu:
> Incomplete
> Status in mutter package in Ubuntu:
> Incomplete
>
> Bug description:
> The PC usually shows a Butter milk like screen when it wakes up from
> suspension.my laptop is set to lid close to undergo suspension.when I open
> the lid a paper white or Butter milk screen is shown.the only solution is
> to force power of by long pressing power button. this issue is also
> observed when the Ubuntu 20.04 OS starts.My PC is in dual boot. I play
> videos from Windows then shutdown Windows.On the next boot I select Ubuntu
> from boot options.At that time some texts are shown and after a couple of
> seconds this Butter milk like screen could be observed.It maybe graphics
> issue.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu27.6
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 20.04
> InstallationDate: Installed on 2020-06-20 (54 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> Package: mutter 3.36.3-0ubuntu0.20.04.1
> PackageArchitecture: amd64
> ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
> Tags: third-party-packages focal wayland-session
> Uname: Linux 5.4.0-42-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip input lpadmin lxd plugdev sambashare sudo video
> _MarkForUpload: True
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1891470/+subscriptions
>

[Anupam Jayaraj (anupamda)]

(Reading database ... 274517 files and directories currently installed.)
Preparing to unpack
linux-image-unsigned-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb
...
Unpacking linux-image-unsigned-5.8.1-050801-generic
(5.8.1-050801.202008111432) over (5.8.1-050801.202008111432) ...
dpkg: dependency problems prevent configuration of
linux-image-unsigned-5.8.1-050801-generic:
 linux-image-unsigned-5.8.1-050801-generic depends on
linux-modules-5.8.1-050801-generic; however:
  Package linux-modules-5.8.1-050801-generic is not installed.

dpkg: error processing package
linux-image-unsigned-5.8.1-050801-generic (--install):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 linux-image-unsigned-5.8.1-050801-generic

On Aug 14, 2020 3:18 PM, "Anupam Jayaraj" <email address hidden> wrote:

> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/
> amd64/linux-image-unsigned-5.8.1-050801-generic_5.8.1-
> 050801.202008111432_amd64.deb
> * This file cannot be installed because of unmet dependencies*
>
> On Aug 14, 2020 2:55 PM, "Daniel van Vugt" <email address hidden>
> wrote:
>
>> To upgrade the kernel you need to download these files:
>>
>> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-
>> headers-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb
>> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-headers-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb>
>>
>> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-
>> headers-5.8.1-050801_5.8.1-050801.202008111432_all.deb
>> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-headers-5.8.1-050801_5.8.1-050801.202008111432_all.deb>
>>
>> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-
>> image-unsigned-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb
>> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-image-unsigned-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb>
>>
>> and then in a Terminal window run:
>>
>> cd ~/Downloads
>> sudo dpkg -i linux*.deb
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1891470
>>
>> Title:
>> [amdgpu] White screen on resume from suspend
>>
>> Status in linux package in Ubuntu:
>> Incomplete
>> Status in mutter package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> The PC usually shows a Butter milk like screen when it wakes up from
>> suspension.my laptop is set to lid close to undergo suspension.when I open
>> the lid a paper white or Butter milk screen is shown.the only solution is
>> to force power of by long pressing power button. this issue is also
>> observed when the Ubuntu 20.04 OS starts.My PC is in dual boot. I play
>> videos from Windows then shutdown Windows.On the next boot I select Ubuntu
>> from boot options.At that time some texts are shown and after a couple of
>> seconds this Butter milk like screen could be observed.It maybe graphics
>> issue.
>> ---
>> ProblemType: Bug
>> ApportVersion: 2.20.11-0ubuntu27.6
>> Architecture: amd64
>> CasperMD5CheckResult: ski...

[Anupam Jayaraj (anupamda)]

Hey, I installed Linux kernal 5.8.1-050801-generic But the problem still
persists.

On Aug 14, 2020 3:33 PM, "Anupam Jayaraj" <email address hidden> wrote:

> (Reading database ... 274517 files and directories currently installed.)
> Preparing to unpack linux-image-unsigned-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb ...
> Unpacking linux-image-unsigned-5.8.1-050801-generic (5.8.1-050801.202008111432) over (5.8.1-050801.202008111432) ...
> dpkg: dependency problems prevent configuration of linux-image-unsigned-5.8.1-050801-generic:
> linux-image-unsigned-5.8.1-050801-generic depends on linux-modules-5.8.1-050801-generic; however:
> Package linux-modules-5.8.1-050801-generic is not installed.
>
> dpkg: error processing package linux-image-unsigned-5.8.1-050801-generic (--install):
> dependency problems - leaving unconfigured
> Errors were encountered while processing:
> linux-image-unsigned-5.8.1-050801-generic
>
>
>
> On Aug 14, 2020 3:18 PM, "Anupam Jayaraj" <email address hidden> wrote:
>
>> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/
>> linux-image-unsigned-5.8.1-050801-generic_5.8.1-050801.
>> 202008111432_amd64.deb
>> * This file cannot be installed because of unmet dependencies*
>>
>> On Aug 14, 2020 2:55 PM, "Daniel van Vugt" <email address hidden>
>> wrote:
>>
>>> To upgrade the kernel you need to download these files:
>>>
>>> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-
>>> headers-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb
>>> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-headers-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb>
>>>
>>> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-
>>> headers-5.8.1-050801_5.8.1-050801.202008111432_all.deb
>>> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-headers-5.8.1-050801_5.8.1-050801.202008111432_all.deb>
>>>
>>> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-
>>> image-unsigned-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb
>>> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-image-unsigned-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb>
>>>
>>> and then in a Terminal window run:
>>>
>>> cd ~/Downloads
>>> sudo dpkg -i linux*.deb
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1891470
>>>
>>> Title:
>>> [amdgpu] White screen on resume from suspend
>>>
>>> Status in linux package in Ubuntu:
>>> Incomplete
>>> Status in mutter package in Ubuntu:
>>> Incomplete
>>>
>>> Bug description:
>>> The PC usually shows a Butter milk like screen when it wakes up from
>>> suspension.my laptop is set to lid close to undergo suspension.when I open
>>> the lid a paper white or Butter milk screen is shown.the only solution is
>>> to force power of by long pressing power button. this issue is also
>>> observed when the Ubuntu 20.04 OS starts.My PC is in dual boot. I play
>>> videos from Windows then shutdown Windows.On the next boot I select Ubuntu
>>> from boot options.At that time some texts are shown a...

[Anupam Jayaraj (anupamda)]

I think the Ubuntu kernel gpu drivers are below average.Trying amd gpu pro
driver is better option.Ubuntu shall study a lot of things from amd gpu
pro💥

On Aug 14, 2020 5:22 PM, "Anupam Jayaraj" <email address hidden> wrote:

> Hey, I installed Linux kernal 5.8.1-050801-generic But the problem still
> persists.
>
> On Aug 14, 2020 3:33 PM, "Anupam Jayaraj" <email address hidden> wrote:
>
>> (Reading database ... 274517 files and directories currently installed.)
>> Preparing to unpack linux-image-unsigned-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb ...
>> Unpacking linux-image-unsigned-5.8.1-050801-generic (5.8.1-050801.202008111432) over (5.8.1-050801.202008111432) ...
>> dpkg: dependency problems prevent configuration of linux-image-unsigned-5.8.1-050801-generic:
>> linux-image-unsigned-5.8.1-050801-generic depends on linux-modules-5.8.1-050801-generic; however:
>> Package linux-modules-5.8.1-050801-generic is not installed.
>>
>> dpkg: error processing package linux-image-unsigned-5.8.1-050801-generic (--install):
>> dependency problems - leaving unconfigured
>> Errors were encountered while processing:
>> linux-image-unsigned-5.8.1-050801-generic
>>
>>
>>
>> On Aug 14, 2020 3:18 PM, "Anupam Jayaraj" <email address hidden> wrote:
>>
>>> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/
>>> linux-image-unsigned-5.8.1-050801-generic_5.8.1-050801.20200
>>> 8111432_amd64.deb
>>> * This file cannot be installed because of unmet dependencies*
>>>
>>> On Aug 14, 2020 2:55 PM, "Daniel van Vugt" <email address hidden>
>>> wrote:
>>>
>>>> To upgrade the kernel you need to download these files:
>>>>
>>>> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-
>>>> headers-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb
>>>> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-headers-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb>
>>>>
>>>> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-
>>>> headers-5.8.1-050801_5.8.1-050801.202008111432_all.deb
>>>> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-headers-5.8.1-050801_5.8.1-050801.202008111432_all.deb>
>>>>
>>>> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-
>>>> image-unsigned-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb
>>>> <https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8.1/amd64/linux-image-unsigned-5.8.1-050801-generic_5.8.1-050801.202008111432_amd64.deb>
>>>>
>>>> and then in a Terminal window run:
>>>>
>>>> cd ~/Downloads
>>>> sudo dpkg -i linux*.deb
>>>>
>>>> --
>>>> You received this bug notification because you are subscribed to the bug
>>>> report.
>>>> https://bugs.launchpad.net/bugs/1891470
>>>>
>>>> Title:
>>>> [amdgpu] White screen on resume from suspend
>>>>
>>>> Status in linux package in Ubuntu:
>>>> Incomplete
>>>> Status in mutter package in Ubuntu:
>>>> Incomplete
>>>>
>>>> Bug description:
>>>> The PC usually shows a Butter milk like screen when it wakes up from
>>>> suspension.my laptop is set to lid close to undergo suspension.when I open
>>>> the lid a paper white or Butter milk screen is shown.the only ...

[Daniel van Vugt (vanvugt)]

If you launch the 'Additional Drivers' app, can you install the "pro" drivers from there?

Also please remember to run the commands in comment #10.

[Anupam Jayaraj (anupamda)]

Additional drivers are not available.But amd gpu pro can be downloaded from
amd website.Here are some attachments

On Aug 17, 2020 8:05 AM, "Daniel van Vugt" <email address hidden>
wrote:

> If you launch the 'Additional Drivers' app, can you install the "pro"
> drivers from there?
>
> Also please remember to run the commands in comment #10.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1891470
>
> Title:
> [amdgpu] White screen on resume from suspend
>
> Status in linux package in Ubuntu:
> Incomplete
> Status in mutter package in Ubuntu:
> Incomplete
>
> Bug description:
> The PC usually shows a Butter milk like screen when it wakes up from
> suspension.my laptop is set to lid close to undergo suspension.when I open
> the lid a paper white or Butter milk screen is shown.the only solution is
> to force power of by long pressing power button. this issue is also
> observed when the Ubuntu 20.04 OS starts.My PC is in dual boot. I play
> videos from Windows then shutdown Windows.On the next boot I select Ubuntu
> from boot options.At that time some texts are shown and after a couple of
> seconds this Butter milk like screen could be observed.It maybe graphics
> issue.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu27.6
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 20.04
> InstallationDate: Installed on 2020-06-20 (54 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> Package: mutter 3.36.3-0ubuntu0.20.04.1
> PackageArchitecture: amd64
> ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
> Tags: third-party-packages focal wayland-session
> Uname: Linux 5.4.0-42-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip input lpadmin lxd plugdev sambashare sudo video
> _MarkForUpload: True
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1891470/+subscriptions
>

[Daniel van Vugt (vanvugt)]

Those files appear to be truncated so please try again. Next time the problem happens, please reboot and then run:

  journalctl -b-1 > prevboot.txt
  dpkg -l > packages.txt

and attach the two resulting text files here.

[Anupam Jayaraj (anupamda)]

sorry , it was due to my poor tech knowledge

[Daniel van Vugt (vanvugt)]

It appears you still have the unsupported 'oibaf' PPA installed which has modified your graphics packages. So to continue please either uninstall that PPA using the 'ppa-purge' tool, or reinstall Ubuntu.

When done, please open a new bug by running:

  ubuntu-bug mutter

[Anupam Jayaraj (anupamda)]

Is the command *sudo ppa-purge -o oibaf * enough?

On Aug 17, 2020 1:05 PM, "Daniel van Vugt" <email address hidden>
wrote:

> It appears you still have the unsupported 'oibaf' PPA installed which
> has modified your graphics packages. So to continue please either
> uninstall that PPA using the 'ppa-purge' tool, or reinstall Ubuntu.
>
> When done, please open a new bug by running:
>
> ubuntu-bug mutter
>
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Won't Fix
>
> ** Changed in: mutter (Ubuntu)
> Status: Incomplete => Won't Fix
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1891470
>
> Title:
> [amdgpu] White screen on resume from suspend
>
> Status in linux package in Ubuntu:
> Won't Fix
> Status in mutter package in Ubuntu:
> Won't Fix
>
> Bug description:
> The PC usually shows a Butter milk like screen when it wakes up from
> suspension.my laptop is set to lid close to undergo suspension.when I open
> the lid a paper white or Butter milk screen is shown.the only solution is
> to force power of by long pressing power button. this issue is also
> observed when the Ubuntu 20.04 OS starts.My PC is in dual boot. I play
> videos from Windows then shutdown Windows.On the next boot I select Ubuntu
> from boot options.At that time some texts are shown and after a couple of
> seconds this Butter milk like screen could be observed.It maybe graphics
> issue.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu27.6
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 20.04
> InstallationDate: Installed on 2020-06-20 (54 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> Package: mutter 3.36.3-0ubuntu0.20.04.1
> PackageArchitecture: amd64
> ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
> Tags: third-party-packages focal wayland-session
> Uname: Linux 5.4.0-42-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip input lpadmin lxd plugdev sambashare sudo video
> _MarkForUpload: True
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1891470/+subscriptions
>

[Anupam Jayaraj (anupamda)]

Finally I ran the command
sudo add-apt-repository --remove ppa:oibaf/graphics-drivers

Hope it has helped.what shall I do next?

On Aug 17, 2020 2:36 PM, "Anupam Jayaraj" <email address hidden> wrote:

> Is the command *sudo ppa-purge -o oibaf * enough?
>
>
>
> On Aug 17, 2020 1:05 PM, "Daniel van Vugt" <email address hidden>
> wrote:
>
>> It appears you still have the unsupported 'oibaf' PPA installed which
>> has modified your graphics packages. So to continue please either
>> uninstall that PPA using the 'ppa-purge' tool, or reinstall Ubuntu.
>>
>> When done, please open a new bug by running:
>>
>> ubuntu-bug mutter
>>
>>
>> ** Changed in: linux (Ubuntu)
>> Status: Incomplete => Won't Fix
>>
>> ** Changed in: mutter (Ubuntu)
>> Status: Incomplete => Won't Fix
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1891470
>>
>> Title:
>> [amdgpu] White screen on resume from suspend
>>
>> Status in linux package in Ubuntu:
>> Won't Fix
>> Status in mutter package in Ubuntu:
>> Won't Fix
>>
>> Bug description:
>> The PC usually shows a Butter milk like screen when it wakes up from
>> suspension.my laptop is set to lid close to undergo suspension.when I open
>> the lid a paper white or Butter milk screen is shown.the only solution is
>> to force power of by long pressing power button. this issue is also
>> observed when the Ubuntu 20.04 OS starts.My PC is in dual boot. I play
>> videos from Windows then shutdown Windows.On the next boot I select Ubuntu
>> from boot options.At that time some texts are shown and after a couple of
>> seconds this Butter milk like screen could be observed.It maybe graphics
>> issue.
>> ---
>> ProblemType: Bug
>> ApportVersion: 2.20.11-0ubuntu27.6
>> Architecture: amd64
>> CasperMD5CheckResult: skip
>> CurrentDesktop: ubuntu:GNOME
>> DistroRelease: Ubuntu 20.04
>> InstallationDate: Installed on 2020-06-20 (54 days ago)
>> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
>> (20200423)
>> Package: mutter 3.36.3-0ubuntu0.20.04.1
>> PackageArchitecture: amd64
>> ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
>> Tags: third-party-packages focal wayland-session
>> Uname: Linux 5.4.0-42-generic x86_64
>> UpgradeStatus: No upgrade log present (probably fresh install)
>> UserGroups: adm cdrom dip input lpadmin lxd plugdev sambashare sudo
>> video
>> _MarkForUpload: True
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1891470
>> /+subscriptions
>>
>

[Anupam Jayaraj (anupamda)]

The problem is not fixed.Can Ubuntu developers use amd gpu pro as a model
and provide an update . AMD gpu pro drivers are awesome and does not have
this worst issue.

On Aug 17, 2020 2:45 PM, "Anupam Jayaraj" <email address hidden> wrote:

> Finally I ran the command
> sudo add-apt-repository --remove ppa:oibaf/graphics-drivers
>
> Hope it has helped.what shall I do next?
>
> On Aug 17, 2020 2:36 PM, "Anupam Jayaraj" <email address hidden> wrote:
>
>> Is the command *sudo ppa-purge -o oibaf * enough?
>>
>>
>>
>> On Aug 17, 2020 1:05 PM, "Daniel van Vugt" <email address hidden>
>> wrote:
>>
>>> It appears you still have the unsupported 'oibaf' PPA installed which
>>> has modified your graphics packages. So to continue please either
>>> uninstall that PPA using the 'ppa-purge' tool, or reinstall Ubuntu.
>>>
>>> When done, please open a new bug by running:
>>>
>>> ubuntu-bug mutter
>>>
>>>
>>> ** Changed in: linux (Ubuntu)
>>> Status: Incomplete => Won't Fix
>>>
>>> ** Changed in: mutter (Ubuntu)
>>> Status: Incomplete => Won't Fix
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1891470
>>>
>>> Title:
>>> [amdgpu] White screen on resume from suspend
>>>
>>> Status in linux package in Ubuntu:
>>> Won't Fix
>>> Status in mutter package in Ubuntu:
>>> Won't Fix
>>>
>>> Bug description:
>>> The PC usually shows a Butter milk like screen when it wakes up from
>>> suspension.my laptop is set to lid close to undergo suspension.when I open
>>> the lid a paper white or Butter milk screen is shown.the only solution is
>>> to force power of by long pressing power button. this issue is also
>>> observed when the Ubuntu 20.04 OS starts.My PC is in dual boot. I play
>>> videos from Windows then shutdown Windows.On the next boot I select Ubuntu
>>> from boot options.At that time some texts are shown and after a couple of
>>> seconds this Butter milk like screen could be observed.It maybe graphics
>>> issue.
>>> ---
>>> ProblemType: Bug
>>> ApportVersion: 2.20.11-0ubuntu27.6
>>> Architecture: amd64
>>> CasperMD5CheckResult: skip
>>> CurrentDesktop: ubuntu:GNOME
>>> DistroRelease: Ubuntu 20.04
>>> InstallationDate: Installed on 2020-06-20 (54 days ago)
>>> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
>>> (20200423)
>>> Package: mutter 3.36.3-0ubuntu0.20.04.1
>>> PackageArchitecture: amd64
>>> ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
>>> Tags: third-party-packages focal wayland-session
>>> Uname: Linux 5.4.0-42-generic x86_64
>>> UpgradeStatus: No upgrade log present (probably fresh install)
>>> UserGroups: adm cdrom dip input lpadmin lxd plugdev sambashare sudo
>>> video
>>> _MarkForUpload: True
>>>
>>> To manage notifications about this bug go to:
>>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1891470
>>> /+subscriptions
>>>
>>

[Daniel van Vugt (vanvugt)]

Run this command:

  dpkg -l | grep oibaf

If it returns nothing then you're done and can open new bugs:

  ubuntu-bug mutter

If it returns more than nothing then you still have packages to remove.

[Daniel van Vugt (vanvugt)]

The AMD pro drivers are not related to the 'oibaf' PPA. Those are different things...

Please make sure you have removed the 'oibaf' PPA from your machine and then open a fresh new bug if you have any problems.

[Anupam Jayaraj (anupamda)]

I can't completely remove oibaf . please teach me if there is any way.

On Aug 17, 2020 3:05 PM, "Daniel van Vugt" <email address hidden>
wrote:

> The AMD pro drivers are not related to the 'oibaf' PPA. Those are
> different things...
>
> Please make sure you have removed the 'oibaf' PPA from your machine and
> then open a fresh new bug if you have any problems.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1891470
>
> Title:
> [amdgpu] White screen on resume from suspend
>
> Status in linux package in Ubuntu:
> Won't Fix
> Status in mutter package in Ubuntu:
> Won't Fix
>
> Bug description:
> The PC usually shows a Butter milk like screen when it wakes up from
> suspension.my laptop is set to lid close to undergo suspension.when I open
> the lid a paper white or Butter milk screen is shown.the only solution is
> to force power of by long pressing power button. this issue is also
> observed when the Ubuntu 20.04 OS starts.My PC is in dual boot. I play
> videos from Windows then shutdown Windows.On the next boot I select Ubuntu
> from boot options.At that time some texts are shown and after a couple of
> seconds this Butter milk like screen could be observed.It maybe graphics
> issue.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu27.6
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 20.04
> InstallationDate: Installed on 2020-06-20 (54 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> Package: mutter 3.36.3-0ubuntu0.20.04.1
> PackageArchitecture: amd64
> ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
> Tags: third-party-packages focal wayland-session
> Uname: Linux 5.4.0-42-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip input lpadmin lxd plugdev sambashare sudo video
> _MarkForUpload: True
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1891470/+subscriptions
>

[Daniel van Vugt (vanvugt)]

You need to install the 'ppa-purge' tool and then use that, so something like:

  sudo apt install ppa-purge
  sudo ppa-purge ppa:oibaf/graphics-drivers

or

  sudo apt install ppa-purge
  sudo ppa-purge <Hit Tab to autocomplete the command>...

[Anupam Jayaraj (anupamda)]

I have run the command and deleted the PPA.But oibaf wasn't completely
removed.Here is output of the command *dpkg -l | grep oibaf*

ii debhelper 13ubuntu1~oibaf~f
              all helper programs for debian/rules
ii libdebhelper-perl 13ubuntu1~oibaf~f
              all debhelper perl modules
ii libdrm-amdgpu1:amd64
2.4.102+git2007100630.669e10~oibaf~f amd64 Userspace interface
to amdgpu-specific kernel DRM services -- runtime
ii libdrm-amdgpu1:i386
2.4.102+git2007100630.669e10~oibaf~f i386 Userspace interface
to amdgpu-specific kernel DRM services -- runtime
ii libdrm-common
2.4.102+git2007100630.669e10~oibaf~f all Userspace interface
to kernel DRM services -- common files
ii libdrm-dev:amd64
2.4.102+git2007100630.669e10~oibaf~f amd64 Userspace interface
to kernel DRM services -- development files
ii libdrm-intel1:amd64
2.4.102+git2007100630.669e10~oibaf~f amd64 Userspace interface
to intel-specific kernel DRM services -- runtime
ii libdrm-intel1:i386
2.4.102+git2007100630.669e10~oibaf~f i386 Userspace interface
to intel-specific kernel DRM services -- runtime
ii libdrm-nouveau2:amd64
2.4.102+git2007100630.669e10~oibaf~f amd64 Userspace interface
to nouveau-specific kernel DRM services -- runtime
ii libdrm-nouveau2:i386
2.4.102+git2007100630.669e10~oibaf~f i386 Userspace interface
to nouveau-specific kernel DRM services -- runtime
ii libdrm-radeon1:amd64
2.4.102+git2007100630.669e10~oibaf~f amd64 Userspace interface
to radeon-specific kernel DRM services -- runtime
ii libdrm-radeon1:i386
2.4.102+git2007100630.669e10~oibaf~f i386 Userspace interface
to radeon-specific kernel DRM services -- runtime
ii libdrm2:amd64
2.4.102+git2007100630.669e10~oibaf~f amd64 Userspace interface
to kernel DRM services -- runtime
ii libdrm2:i386
2.4.102+git2007100630.669e10~oibaf~f i386 Userspace interface
to kernel DRM services -- runtime
ii libegl-dev:amd64 1.3.2-1~oibaf~f
              amd64 Vendor neutral GL dispatch library -- EGL
development files
ii libegl-mesa0:amd64
20.3~git2008141930.acf756~oibaf~f amd64 free implementation
of the EGL API -- Mesa vendor library
ii libegl1:amd64 1.3.2-1~oibaf~f
              amd64 Vendor neutral GL dispatch library -- EGL
support
ii libegl1-mesa-dev:amd64
20.3~git2008141930.acf756~oibaf~f amd64 free implementation
of the EGL API -- development files
ii libgbm1:amd64
20.3~git2008141930.acf756~oibaf~f amd64 generic buffer
management API -- runtime
ii libgl-dev:amd64 1.3.2-1~oibaf~f
              amd64 Vendor neutral GL dispatch library -- GL
development files
ii libgl1:amd64 1.3.2-1~oibaf~f
              amd64 Vendor neutral GL dispatch library --
legacy GL support
ii libgl1:i386 1.3.2-1~oibaf~f
              i386 Vendor neutral GL dispatch library --
legacy GL support
ii libgl1-mesa-dev:amd64
20.3~git2008141930.ac...

[Daniel van Vugt (vanvugt)]

Please try the instructions in comment #27 again. If you are unable to remove the PPA then I would ask you to please reinstall Ubuntu before logging any more bugs. And don't use PPAs if you are not familiar with managing them, or if you need to log bugs.

If you do reinstall Ubuntu then be sure to backup all your data first.