My touchpad is not working at all on ubuntu

Bug #1888963 reported by STEFANOS Marie-Ange
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have followed this tutorial https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_your_Touchpad_doesn.27t_work_at_all_.28No_response_from_the_Touchpad.29
But no touchpad device appears when I execute at terminal cat /proc/bus/input/devices

My laptop is a Lenovo ThinkBook 15-IIL (20SM000GFR)

Thank you for your help

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: marieange 1416 F.... pulseaudio
 /dev/snd/pcmC0D0p: marieange 1416 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Jul 25 22:54:21 2020
InstallationDate: Installed on 2020-07-25 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: LENOVO 20SM
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=789e8893-9607-4401-b5ee-6c4bc8aaad64 ro i8042.reset i8042.nomux i8042.nopnp i8042.noloop quiet splash psmouse.proto=bare vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-42-generic N/A
 linux-backports-modules-5.4.0-42-generic N/A
 linux-firmware 1.187.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: DJCN17WW
dmi.board.name: LVAC/LVAD
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ThinkBook 15-IIL
dmi.modalias: dmi:bvnLENOVO:bvrDJCN17WW:bd04/15/2020:svnLENOVO:pn20SM:pvrLenovoThinkBook15-IIL:rvnLENOVO:rnLVAC/LVAD:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrLenovoThinkBook15-IIL:
dmi.product.family: Thinkbook 15-IIL
dmi.product.name: 20SM
dmi.product.sku: LENOVO_MT_20SM_BU_idea_FM_Thinkbook 15-IIL
dmi.product.version: Lenovo ThinkBook 15-IIL
dmi.sys.vendor: LENOVO

Revision history for this message
STEFANOS Marie-Ange (fulreign) wrote :
Revision history for this message
Mark Morlino (markmorlino) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
STEFANOS Marie-Ange (fulreign) wrote : Re: [Bug 1888963] Re: My touchpad is not working at all on ubuntu
Download full text (3.4 KiB)

Hi, thanks for your answer.

Now I know that is a security issue and not a bug.
How can I fix this to be able to use the touchpad on Ubuntu on my laptop ?

Le mar. 28 juil. 2020 à 16:35, Mark Morlino <email address hidden> a
écrit :

> Thanks for taking the time to report this bug and helping to make Ubuntu
> better. We appreciate the difficulties you are facing, but this appears
> to be a "regular" (non-security) bug. I have unmarked it as a security
> issue since this bug does not show evidence of allowing attackers to
> cross privilege boundaries nor directly cause loss of data/privacy.
> Please feel free to report any other bugs you may find.
>
> ** Information type changed from Private Security to Public
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1888963
>
> Title:
> My touchpad is not working at all on ubuntu
>
> Status in linux package in Ubuntu:
> New
>
> Bug description:
> I have followed this tutorial
> https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_your_Touchpad_doesn.27t_work_at_all_.28No_response_from_the_Touchpad.29
> But no touchpad device appears when I execute at terminal cat
> /proc/bus/input/devices
>
> My laptop is a Lenovo ThinkBook 15-IIL (20SM000GFR)
>
> Thank you for your help
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: linux-image-5.4.0-42-generic 5.4.0-42.46
> ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
> Uname: Linux 5.4.0-42-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.4
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: marieange 1416 F.... pulseaudio
> /dev/snd/pcmC0D0p: marieange 1416 F...m pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Jul 25 22:54:21 2020
> InstallationDate: Installed on 2020-07-25 (0 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> MachineType: LENOVO 20SM
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=fr_FR.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic
> root=UUID=789e8893-9607-4401-b5ee-6c4bc8aaad64 ro i8042.reset i8042.nomux
> i8042.nopnp i8042.noloop quiet splash psmouse.proto=bare vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.4.0-42-generic N/A
> linux-backports-modules-5.4.0-42-generic N/A
> linux-firmware 1.187.2
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/15/2020
> dmi.bios.vendor: LENOVO
> dmi.bios.version: DJCN17WW
> dmi.board.name: LVAC/LVAD
> dmi.board.vendor: LENOVO
> dmi.board.version: SDK0J40697 WIN
> dmi.chassis.type: 10
> dmi.chassis.vendor: LENOVO
> dmi.chassis.version: Lenovo ThinkBook 15-IIL
> dmi.modalias:
> dmi:bvnLENOVO:bvrDJCN17WW:bd04/15/2020:svnLENOVO:pn20SM:pvrLenovoThinkBook15-IIL:rvnLENOVO:rnLVAC/LVAD:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrLenovoThinkBook15-IIL:
> dmi.product.f...

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