after login to gnome, kern.log slowly fills with snd_hda_intel 0000:00:1f.3: No response from codec
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
OEM Priority Project |
New
|
High
|
Rex Tsai | ||
linux (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
Laptop : Dell XPS 2020 9300
Pre-loaded with Ubuntu 18.04 LTS
Latest BIOS, latest available kernel, all updates applied
linux kernel 5.0.0-1059-oem-osp1
After I log to Gnome, the kern.log fills itself with lines reporting this :
Jun 24 14:46:22 asgard kernel: [ 158.134245] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x2063b000
One per second. This lasts 10 to 15 seconds.
Then, I see some lines but I do not know if they are related to this :
Jun 24 14:47:08 asgard kernel: [ 203.874519] ACPI Error: AE_AML_
Jun 24 14:47:08 asgard kernel: [ 203.874538] No Local Variables are initialized for Method [GINF]
Jun 24 14:47:08 asgard kernel: [ 203.874539] Initialized Arguments for Method [GINF]: (2 arguments defined for method invocation)
Jun 24 14:47:08 asgard kernel: [ 203.874540] Arg0: 0000000069cda4c2 <Obj> Integer 000000000000003D
Jun 24 14:47:08 asgard kernel: [ 203.874543] Arg1: 00000000806e1ac9 <Obj> Integer 0000000000000000
Jun 24 14:47:08 asgard kernel: [ 203.874546] ACPI Error: Method parse/execution failed \_SB.GINF, AE_AML_
Jun 24 14:47:08 asgard kernel: [ 203.874550] ACPI Error: Method parse/execution failed \_SB.GADR, AE_AML_
Jun 24 14:47:08 asgard kernel: [ 203.874553] ACPI Error: Method parse/execution failed \_SB.SGOV, AE_AML_
Jun 24 14:47:08 asgard kernel: [ 203.874556] ACPI Error: Method parse/execution failed \_SB.CGWR, AE_AML_
Jun 24 14:47:08 asgard kernel: [ 203.874559] ACPI Error: Method parse/execution failed \_SB.TBFP, AE_AML_
Jun 24 14:47:08 asgard kernel: [ 203.874562] ACPI Error: Method parse/execution failed \_SB.WMTF.WMTF, AE_AML_
Jun 24 14:47:09 asgard kernel: [ 204.515539] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20278103
Jun 24 14:47:09 asgard kernel: [ 204.515545] snd_hda_codec_hdmi hdaudioC0D2: Unable to sync register 0x2f8100. -11
Then it scrolls very quickly and I get a huge amount of "hsw_power_
No idea if this is related to the messages with the sound card.
Those "hsw_power_
https:/
Jun 24 14:47:09 asgard kernel: [ 205.219410] ------------[ cut here ]------------
Jun 24 14:47:09 asgard kernel: [ 205.219413] WARN_ON(
Jun 24 14:47:09 asgard kernel: [ 205.219489] WARNING: CPU: 6 PID: 2794 at /build/
Jun 24 14:47:09 asgard kernel: [ 205.219489] Modules linked in: ccm cmac bnep uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 btusb videobuf2_common btrtl btbcm btintel videodev bluetooth media ecdh_generic hid_multitouch 8250_dw snd_hda_codec_hdmi dell_laptop arc4 intel_rapl x86_pkg_
Jun 24 14:47:09 asgard kernel: [ 205.219508] iwlwifi snd soundcore hid_sensor_als hid_sensor_trigger rtsx_pci_ms industrialio_
Jun 24 14:47:09 asgard kernel: [ 205.219532] CPU: 6 PID: 2794 Comm: fwupd Tainted: G W 5.0.0-1059-oem-osp1 #64-Ubuntu
Jun 24 14:47:09 asgard kernel: [ 205.219533] Hardware name: Dell Inc. XPS 13 9300/077Y9N, BIOS 1.0.11 05/08/2020
Jun 24 14:47:09 asgard kernel: [ 205.219553] RIP: 0010:hsw_
Jun 24 14:47:09 asgard kernel: [ 205.219555] Code: 01 c9 8b 70 04 6a 00 d3 e2 89 d1 e8 3e 86 04 00 85 c0 5a 75 02 c9 c3 48 c7 c6 98 02 5a c0 48 c7 c7 55 fd 58 c0 e8 44 5d 82 ed <0f> 0b c9 c3 0f 1f 44 00 00 55 ba 01 00 00 00 48 89 e5 41 57 41 56
Jun 24 14:47:09 asgard kernel: [ 205.219556] RSP: 0018:ffffc23244
Jun 24 14:47:09 asgard kernel: [ 205.219557] RAX: 0000000000000000 RBX: ffff9fa6afb38000 RCX: 0000000000000000
Jun 24 14:47:09 asgard kernel: [ 205.219558] RDX: 000000000000006d RSI: ffffffffaf76692d RDI: 0000000000000246
Jun 24 14:47:09 asgard kernel: [ 205.219559] RBP: ffffc232443c7aa0 R08: 0000000000000000 R09: ffffffffaf7668c0
Jun 24 14:47:09 asgard kernel: [ 205.219559] R10: ffffc232419abd68 R11: 0000000000000001 R12: 0000000000000000
Jun 24 14:47:09 asgard kernel: [ 205.219560] R13: 0000000000000005 R14: ffff9fa6af6b3100 R15: ffffffffc0571240
Jun 24 14:47:09 asgard kernel: [ 205.219561] FS: 00007fb5cca0e5c
Jun 24 14:47:09 asgard kernel: [ 205.219562] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jun 24 14:47:09 asgard kernel: [ 205.219563] CR2: 00007fed9001f488 CR3: 00000003e02d8003 CR4: 0000000000760ee0
Jun 24 14:47:09 asgard kernel: [ 205.219563] PKRU: 55555554
Jun 24 14:47:09 asgard kernel: [ 205.219564] Call Trace:
Jun 24 14:47:09 asgard kernel: [ 205.219584] hsw_power_
Jun 24 14:47:09 asgard kernel: [ 205.219603] icl_tc_
Jun 24 14:47:09 asgard kernel: [ 205.219620] intel_power_
Jun 24 14:47:09 asgard kernel: [ 205.219637] __intel_
Jun 24 14:47:09 asgard kernel: [ 205.219655] intel_display_
Jun 24 14:47:09 asgard kernel: [ 205.219687] pps_lock+0x23/0x40 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219710] intel_dp_
Jun 24 14:47:09 asgard kernel: [ 205.219714] ? chrdev_
Jun 24 14:47:09 asgard kernel: [ 205.219735] intel_dp_
Jun 24 14:47:09 asgard kernel: [ 205.219737] ? unlazy_
Jun 24 14:47:09 asgard kernel: [ 205.219743] drm_dp_
Jun 24 14:47:09 asgard kernel: [ 205.219747] drm_dp_
Jun 24 14:47:09 asgard kernel: [ 205.219752] auxdev_
Jun 24 14:47:09 asgard kernel: [ 205.219755] new_sync_
Jun 24 14:47:09 asgard kernel: [ 205.219756] __vfs_read+
Jun 24 14:47:09 asgard kernel: [ 205.219757] vfs_read+0x8e/0x130
Jun 24 14:47:09 asgard kernel: [ 205.219758] ksys_read+0x5c/0xe0
Jun 24 14:47:09 asgard kernel: [ 205.219759] __x64_sys_
Jun 24 14:47:09 asgard kernel: [ 205.219762] do_syscall_
Jun 24 14:47:09 asgard kernel: [ 205.219765] entry_SYSCALL_
Jun 24 14:47:09 asgard kernel: [ 205.219766] RIP: 0033:0x7fb5ca0fd384
Jun 24 14:47:09 asgard kernel: [ 205.219767] Code: 84 00 00 00 00 00 41 54 55 49 89 d4 53 48 89 f5 89 fb 48 83 ec 10 e8 8b fc ff ff 4c 89 e2 41 89 c0 48 89 ee 89 df 31 c0 0f 05 <48> 3d 00 f0 ff ff 77 38 44 89 c7 48 89 44 24 08 e8 c7 fc ff ff 48
Jun 24 14:47:09 asgard kernel: [ 205.219768] RSP: 002b:00007ffcde
Jun 24 14:47:09 asgard kernel: [ 205.219769] RAX: ffffffffffffffda RBX: 0000000000000013 RCX: 00007fb5ca0fd384
Jun 24 14:47:09 asgard kernel: [ 205.219770] RDX: 0000000000000001 RSI: 00007ffcdea80bc4 RDI: 0000000000000013
Jun 24 14:47:09 asgard kernel: [ 205.219770] RBP: 00007ffcdea80bc4 R08: 0000000000000000 R09: 00005577de51a010
Jun 24 14:47:09 asgard kernel: [ 205.219771] R10: 0000000000000000 R11: 0000000000000246 R12: 0000000000000001
Jun 24 14:47:09 asgard kernel: [ 205.219771] R13: 00007ffcdea80c30 R14: 00007ffcdea80bc4 R15: 00005577de646960
Jun 24 14:47:09 asgard kernel: [ 205.219773] ---[ end trace f3864d89d13cbfe9 ]---
Jun 24 14:47:09 asgard kernel: [ 205.241918] ------------[ cut here ]------------
After a dozen or so of those [ cut here ] blocks, the sound card seems to be willing to work.
The sound icon then appears and I get sound and can control it.
This on a er... "certified" Ubuntu machine pre-loaded :)
Doesn't seem like Dell cares about checking logs when certifying.
Well, if there's a way to have this fixed or if you need more information ?
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistributionCha
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://
canonical-
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-04-29 (72 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10
MachineType: Dell Inc. XPS 13 9300
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173.19
Tags: bionic
Uname: Linux 5.0.0-1063-oem-osp1 x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip kvm lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 05/08/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.11
dmi.board.name: 077Y9N
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 13 9300
dmi.product.sku: 096D
dmi.sys.vendor: Dell Inc.
affects: | ubuntu → kernel-package (Ubuntu) |
affects: | kernel-package (Ubuntu) → linux (Ubuntu) |
tags: | added: beaver-osp1-melisa |
tags: | added: oem-priority |
tags: |
added: bionic removed: disco |
If you need more logs or anything from me, please ask.