| 2020-06-24 12:55:31 |
Gilbertf |
bug |
|
|
added bug |
| 2020-06-24 12:56:12 |
Gilbertf |
attachment added |
|
kern.log https://bugs.launchpad.net/ubuntu/+bug/1884940/+attachment/5386796/+files/kern.log |
|
| 2020-06-24 12:56:36 |
Gilbertf |
attachment added |
|
syslog https://bugs.launchpad.net/ubuntu/+bug/1884940/+attachment/5386797/+files/syslog |
|
| 2020-06-24 16:31:29 |
Ubuntu Foundations Team Bug Bot |
tags |
|
bot-comment |
|
| 2020-06-24 17:08:46 |
Gilbertf |
affects |
ubuntu |
kernel-package (Ubuntu) |
|
| 2020-06-29 15:31:50 |
Brian Murray |
affects |
kernel-package (Ubuntu) |
linux (Ubuntu) |
|
| 2020-06-29 16:00:11 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2020-06-29 16:00:14 |
Ubuntu Kernel Bot |
tags |
bot-comment |
bot-comment disco |
|
| 2020-07-10 04:23:15 |
Rex Tsai |
bug |
|
|
added subscriber Rex Tsai |
| 2020-07-10 07:37:08 |
Rex Tsai |
tags |
bot-comment disco |
beaver-osp1-melisa bot-comment disco |
|
| 2020-07-10 07:38:35 |
Rex Tsai |
tags |
beaver-osp1-melisa bot-comment disco |
beaver-osp1-melisa bot-comment disco oem-priority |
|
| 2020-07-10 07:38:49 |
Rex Tsai |
bug task added |
|
oem-priority |
|
| 2020-07-10 08:11:48 |
Rex Tsai |
tags |
beaver-osp1-melisa bot-comment disco oem-priority |
beaver-osp1-melisa bionic bot-comment oem-priority |
|
| 2020-07-10 08:18:34 |
Rex Tsai |
oem-priority: importance |
Undecided |
High |
|
| 2020-07-10 08:18:36 |
Rex Tsai |
oem-priority: assignee |
|
Rex Tsai (chihchun) |
|
| 2020-07-10 22:39:38 |
Gilbertf |
tags |
beaver-osp1-melisa bionic bot-comment oem-priority |
apport-collected beaver-osp1-melisa bionic bot-comment oem-priority |
|
| 2020-07-10 22:39:40 |
Gilbertf |
description |
Laptop : Dell XPS 2020 9300
Pre-loaded with Ubuntu 18.04 LTS
Latest BIOS, latest available kernel, all updates applied
linux kernel 5.0.0-1059-oem-osp1
After I log to Gnome, the kern.log fills itself with lines reporting this :
Jun 24 14:46:22 asgard kernel: [ 158.134245] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x2063b000
One per second. This lasts 10 to 15 seconds.
Then, I see some lines but I do not know if they are related to this :
Jun 24 14:47:08 asgard kernel: [ 203.874519] ACPI Error: AE_AML_PACKAGE_LIMIT, Index (0x00000003D) is beyond end of object (length 0x10) (20181213/exoparg2-396)
Jun 24 14:47:08 asgard kernel: [ 203.874538] No Local Variables are initialized for Method [GINF]
Jun 24 14:47:08 asgard kernel: [ 203.874539] Initialized Arguments for Method [GINF]: (2 arguments defined for method invocation)
Jun 24 14:47:08 asgard kernel: [ 203.874540] Arg0: 0000000069cda4c2 <Obj> Integer 000000000000003D
Jun 24 14:47:08 asgard kernel: [ 203.874543] Arg1: 00000000806e1ac9 <Obj> Integer 0000000000000000
Jun 24 14:47:08 asgard kernel: [ 203.874546] ACPI Error: Method parse/execution failed \_SB.GINF, AE_AML_PACKAGE_LIMIT (20181213/psparse-531)
Jun 24 14:47:08 asgard kernel: [ 203.874550] ACPI Error: Method parse/execution failed \_SB.GADR, AE_AML_PACKAGE_LIMIT (20181213/psparse-531)
Jun 24 14:47:08 asgard kernel: [ 203.874553] ACPI Error: Method parse/execution failed \_SB.SGOV, AE_AML_PACKAGE_LIMIT (20181213/psparse-531)
Jun 24 14:47:08 asgard kernel: [ 203.874556] ACPI Error: Method parse/execution failed \_SB.CGWR, AE_AML_PACKAGE_LIMIT (20181213/psparse-531)
Jun 24 14:47:08 asgard kernel: [ 203.874559] ACPI Error: Method parse/execution failed \_SB.TBFP, AE_AML_PACKAGE_LIMIT (20181213/psparse-531)
Jun 24 14:47:08 asgard kernel: [ 203.874562] ACPI Error: Method parse/execution failed \_SB.WMTF.WMTF, AE_AML_PACKAGE_LIMIT (20181213/psparse-531)
Jun 24 14:47:09 asgard kernel: [ 204.515539] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20278103
Jun 24 14:47:09 asgard kernel: [ 204.515545] snd_hda_codec_hdmi hdaudioC0D2: Unable to sync register 0x2f8100. -11
Then it scrolls very quickly and I get a huge amount of "hsw_power_well_enable"
No idea if this is related to the messages with the sound card.
Those "hsw_power_well_enable" things are also/maybe/no idea related to another reported bug :
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878670
Jun 24 14:47:09 asgard kernel: [ 205.219410] ------------[ cut here ]------------
Jun 24 14:47:09 asgard kernel: [ 205.219413] WARN_ON(intel_wait_for_register(dev_priv, regs->driver, (0x1 << ((pw_idx) * 2)), (0x1 << ((pw_idx) * 2)), 1))
Jun 24 14:47:09 asgard kernel: [ 205.219489] WARNING: CPU: 6 PID: 2794 at /build/linux-oem-osp1-cysXhs/linux-oem-osp1-5.0.0/drivers/gpu/drm/i915/intel_runtime_pm.c:308 hsw_wait_for_power_well_enable.isra.8+0x4c/0x50 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219489] Modules linked in: ccm cmac bnep uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 btusb videobuf2_common btrtl btbcm btintel videodev bluetooth media ecdh_generic hid_multitouch 8250_dw snd_hda_codec_hdmi dell_laptop arc4 intel_rapl x86_pkg_temp_thermal sof_pci_dev nls_iso8859_1 intel_powerclamp snd_sof_intel_hda_common coretemp snd_soc_hdac_hda snd_sof_intel_hda snd_sof_xtensa_dsp kvm_intel snd_sof snd_hda_codec_realtek snd_hda_ext_core snd_hda_codec_generic snd_soc_acpi_intel_match ledtrig_audio snd_soc_acpi snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine snd_hda_intel snd_intel_nhlt snd_hda_codec snd_hda_core crct10dif_pclmul snd_hwdep crc32_pclmul ghash_clmulni_intel snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq aesni_intel dell_wmi dell_smbios iwlmvm aes_x86_64 crypto_simd cryptd glue_helper intel_cstate input_leds joydev dcdbas snd_seq_device intel_rapl_perf snd_timer mac80211 serio_raw wmi_bmof intel_wmi_thunderbolt dell_wmi_descriptor
Jun 24 14:47:09 asgard kernel: [ 205.219508] iwlwifi snd soundcore hid_sensor_als hid_sensor_trigger rtsx_pci_ms industrialio_triggered_buffer kfifo_buf mei_me hid_sensor_iio_common idma64 virt_dma cfg80211 memstick mei industrialio intel_lpss_pci intel_lpss ucsi_acpi typec_ucsi typec int3403_thermal int340x_thermal_zone mac_hid acpi_pad intel_hid int3400_thermal sparse_keymap acpi_tad acpi_thermal_rel sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables autofs4 btrfs zstd_compress raid10 raid456 async_raid6_recov async_memcpy async_pq async_xor async_tx xor mmc_block raid6_pq libcrc32c raid1 raid0 multipath linear usbhid hid_sensor_hub hid_generic intel_ishtp_hid i915 kvmgt vfio_mdev mdev vfio_iommu_type1 rtsx_pci_sdmmc vfio kvm psmouse irqbypass i2c_algo_bit drm_kms_helper syscopyarea nvme sysfillrect sysimgblt fb_sys_fops drm nvme_core rtsx_pci intel_ish_ipc thunderbolt intel_ishtp wmi i2c_hid hid video pinctrl_icelake pinctrl_intel
Jun 24 14:47:09 asgard kernel: [ 205.219532] CPU: 6 PID: 2794 Comm: fwupd Tainted: G W 5.0.0-1059-oem-osp1 #64-Ubuntu
Jun 24 14:47:09 asgard kernel: [ 205.219533] Hardware name: Dell Inc. XPS 13 9300/077Y9N, BIOS 1.0.11 05/08/2020
Jun 24 14:47:09 asgard kernel: [ 205.219553] RIP: 0010:hsw_wait_for_power_well_enable.isra.8+0x4c/0x50 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219555] Code: 01 c9 8b 70 04 6a 00 d3 e2 89 d1 e8 3e 86 04 00 85 c0 5a 75 02 c9 c3 48 c7 c6 98 02 5a c0 48 c7 c7 55 fd 58 c0 e8 44 5d 82 ed <0f> 0b c9 c3 0f 1f 44 00 00 55 ba 01 00 00 00 48 89 e5 41 57 41 56
Jun 24 14:47:09 asgard kernel: [ 205.219556] RSP: 0018:ffffc232443c7aa0 EFLAGS: 00010286
Jun 24 14:47:09 asgard kernel: [ 205.219557] RAX: 0000000000000000 RBX: ffff9fa6afb38000 RCX: 0000000000000000
Jun 24 14:47:09 asgard kernel: [ 205.219558] RDX: 000000000000006d RSI: ffffffffaf76692d RDI: 0000000000000246
Jun 24 14:47:09 asgard kernel: [ 205.219559] RBP: ffffc232443c7aa0 R08: 0000000000000000 R09: ffffffffaf7668c0
Jun 24 14:47:09 asgard kernel: [ 205.219559] R10: ffffc232419abd68 R11: 0000000000000001 R12: 0000000000000000
Jun 24 14:47:09 asgard kernel: [ 205.219560] R13: 0000000000000005 R14: ffff9fa6af6b3100 R15: ffffffffc0571240
Jun 24 14:47:09 asgard kernel: [ 205.219561] FS: 00007fb5cca0e5c0(0000) GS:ffff9fa6bf780000(0000) knlGS:0000000000000000
Jun 24 14:47:09 asgard kernel: [ 205.219562] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jun 24 14:47:09 asgard kernel: [ 205.219563] CR2: 00007fed9001f488 CR3: 00000003e02d8003 CR4: 0000000000760ee0
Jun 24 14:47:09 asgard kernel: [ 205.219563] PKRU: 55555554
Jun 24 14:47:09 asgard kernel: [ 205.219564] Call Trace:
Jun 24 14:47:09 asgard kernel: [ 205.219584] hsw_power_well_enable+0xaf/0x1d0 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219603] icl_tc_phy_aux_power_well_enable+0x7f/0x90 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219620] intel_power_well_enable+0x3f/0x50 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219637] __intel_display_power_get_domain+0x75/0x90 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219655] intel_display_power_get+0x33/0x50 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219687] pps_lock+0x23/0x40 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219710] intel_dp_aux_xfer+0x8b/0x680 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219714] ? chrdev_open+0xc4/0x1b0
Jun 24 14:47:09 asgard kernel: [ 205.219735] intel_dp_aux_transfer+0xaf/0x240 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219737] ? unlazy_walk+0x3b/0xb0
Jun 24 14:47:09 asgard kernel: [ 205.219743] drm_dp_dpcd_access+0x75/0x110 [drm_kms_helper]
Jun 24 14:47:09 asgard kernel: [ 205.219747] drm_dp_dpcd_read+0x33/0xc0 [drm_kms_helper]
Jun 24 14:47:09 asgard kernel: [ 205.219752] auxdev_read_iter+0x10f/0x1d0 [drm_kms_helper]
Jun 24 14:47:09 asgard kernel: [ 205.219755] new_sync_read+0x109/0x170
Jun 24 14:47:09 asgard kernel: [ 205.219756] __vfs_read+0x29/0x40
Jun 24 14:47:09 asgard kernel: [ 205.219757] vfs_read+0x8e/0x130
Jun 24 14:47:09 asgard kernel: [ 205.219758] ksys_read+0x5c/0xe0
Jun 24 14:47:09 asgard kernel: [ 205.219759] __x64_sys_read+0x1a/0x20
Jun 24 14:47:09 asgard kernel: [ 205.219762] do_syscall_64+0x5a/0x120
Jun 24 14:47:09 asgard kernel: [ 205.219765] entry_SYSCALL_64_after_hwframe+0x44/0xa9
Jun 24 14:47:09 asgard kernel: [ 205.219766] RIP: 0033:0x7fb5ca0fd384
Jun 24 14:47:09 asgard kernel: [ 205.219767] Code: 84 00 00 00 00 00 41 54 55 49 89 d4 53 48 89 f5 89 fb 48 83 ec 10 e8 8b fc ff ff 4c 89 e2 41 89 c0 48 89 ee 89 df 31 c0 0f 05 <48> 3d 00 f0 ff ff 77 38 44 89 c7 48 89 44 24 08 e8 c7 fc ff ff 48
Jun 24 14:47:09 asgard kernel: [ 205.219768] RSP: 002b:00007ffcdea80b60 EFLAGS: 00000246 ORIG_RAX: 0000000000000000
Jun 24 14:47:09 asgard kernel: [ 205.219769] RAX: ffffffffffffffda RBX: 0000000000000013 RCX: 00007fb5ca0fd384
Jun 24 14:47:09 asgard kernel: [ 205.219770] RDX: 0000000000000001 RSI: 00007ffcdea80bc4 RDI: 0000000000000013
Jun 24 14:47:09 asgard kernel: [ 205.219770] RBP: 00007ffcdea80bc4 R08: 0000000000000000 R09: 00005577de51a010
Jun 24 14:47:09 asgard kernel: [ 205.219771] R10: 0000000000000000 R11: 0000000000000246 R12: 0000000000000001
Jun 24 14:47:09 asgard kernel: [ 205.219771] R13: 00007ffcdea80c30 R14: 00007ffcdea80bc4 R15: 00005577de646960
Jun 24 14:47:09 asgard kernel: [ 205.219773] ---[ end trace f3864d89d13cbfe9 ]---
Jun 24 14:47:09 asgard kernel: [ 205.241918] ------------[ cut here ]------------
After a dozen or so of those [ cut here ] blocks, the sound card seems to be willing to work.
The sound icon then appears and I get sound and can control it.
This on a er... "certified" Ubuntu machine pre-loaded :)
Doesn't seem like Dell cares about checking logs when certifying.
Well, if there's a way to have this fixed or if you need more information ? |
Laptop : Dell XPS 2020 9300
Pre-loaded with Ubuntu 18.04 LTS
Latest BIOS, latest available kernel, all updates applied
linux kernel 5.0.0-1059-oem-osp1
After I log to Gnome, the kern.log fills itself with lines reporting this :
Jun 24 14:46:22 asgard kernel: [ 158.134245] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x2063b000
One per second. This lasts 10 to 15 seconds.
Then, I see some lines but I do not know if they are related to this :
Jun 24 14:47:08 asgard kernel: [ 203.874519] ACPI Error: AE_AML_PACKAGE_LIMIT, Index (0x00000003D) is beyond end of object (length 0x10) (20181213/exoparg2-396)
Jun 24 14:47:08 asgard kernel: [ 203.874538] No Local Variables are initialized for Method [GINF]
Jun 24 14:47:08 asgard kernel: [ 203.874539] Initialized Arguments for Method [GINF]: (2 arguments defined for method invocation)
Jun 24 14:47:08 asgard kernel: [ 203.874540] Arg0: 0000000069cda4c2 <Obj> Integer 000000000000003D
Jun 24 14:47:08 asgard kernel: [ 203.874543] Arg1: 00000000806e1ac9 <Obj> Integer 0000000000000000
Jun 24 14:47:08 asgard kernel: [ 203.874546] ACPI Error: Method parse/execution failed \_SB.GINF, AE_AML_PACKAGE_LIMIT (20181213/psparse-531)
Jun 24 14:47:08 asgard kernel: [ 203.874550] ACPI Error: Method parse/execution failed \_SB.GADR, AE_AML_PACKAGE_LIMIT (20181213/psparse-531)
Jun 24 14:47:08 asgard kernel: [ 203.874553] ACPI Error: Method parse/execution failed \_SB.SGOV, AE_AML_PACKAGE_LIMIT (20181213/psparse-531)
Jun 24 14:47:08 asgard kernel: [ 203.874556] ACPI Error: Method parse/execution failed \_SB.CGWR, AE_AML_PACKAGE_LIMIT (20181213/psparse-531)
Jun 24 14:47:08 asgard kernel: [ 203.874559] ACPI Error: Method parse/execution failed \_SB.TBFP, AE_AML_PACKAGE_LIMIT (20181213/psparse-531)
Jun 24 14:47:08 asgard kernel: [ 203.874562] ACPI Error: Method parse/execution failed \_SB.WMTF.WMTF, AE_AML_PACKAGE_LIMIT (20181213/psparse-531)
Jun 24 14:47:09 asgard kernel: [ 204.515539] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20278103
Jun 24 14:47:09 asgard kernel: [ 204.515545] snd_hda_codec_hdmi hdaudioC0D2: Unable to sync register 0x2f8100. -11
Then it scrolls very quickly and I get a huge amount of "hsw_power_well_enable"
No idea if this is related to the messages with the sound card.
Those "hsw_power_well_enable" things are also/maybe/no idea related to another reported bug :
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1878670
Jun 24 14:47:09 asgard kernel: [ 205.219410] ------------[ cut here ]------------
Jun 24 14:47:09 asgard kernel: [ 205.219413] WARN_ON(intel_wait_for_register(dev_priv, regs->driver, (0x1 << ((pw_idx) * 2)), (0x1 << ((pw_idx) * 2)), 1))
Jun 24 14:47:09 asgard kernel: [ 205.219489] WARNING: CPU: 6 PID: 2794 at /build/linux-oem-osp1-cysXhs/linux-oem-osp1-5.0.0/drivers/gpu/drm/i915/intel_runtime_pm.c:308 hsw_wait_for_power_well_enable.isra.8+0x4c/0x50 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219489] Modules linked in: ccm cmac bnep uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 btusb videobuf2_common btrtl btbcm btintel videodev bluetooth media ecdh_generic hid_multitouch 8250_dw snd_hda_codec_hdmi dell_laptop arc4 intel_rapl x86_pkg_temp_thermal sof_pci_dev nls_iso8859_1 intel_powerclamp snd_sof_intel_hda_common coretemp snd_soc_hdac_hda snd_sof_intel_hda snd_sof_xtensa_dsp kvm_intel snd_sof snd_hda_codec_realtek snd_hda_ext_core snd_hda_codec_generic snd_soc_acpi_intel_match ledtrig_audio snd_soc_acpi snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine snd_hda_intel snd_intel_nhlt snd_hda_codec snd_hda_core crct10dif_pclmul snd_hwdep crc32_pclmul ghash_clmulni_intel snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq aesni_intel dell_wmi dell_smbios iwlmvm aes_x86_64 crypto_simd cryptd glue_helper intel_cstate input_leds joydev dcdbas snd_seq_device intel_rapl_perf snd_timer mac80211 serio_raw wmi_bmof intel_wmi_thunderbolt dell_wmi_descriptor
Jun 24 14:47:09 asgard kernel: [ 205.219508] iwlwifi snd soundcore hid_sensor_als hid_sensor_trigger rtsx_pci_ms industrialio_triggered_buffer kfifo_buf mei_me hid_sensor_iio_common idma64 virt_dma cfg80211 memstick mei industrialio intel_lpss_pci intel_lpss ucsi_acpi typec_ucsi typec int3403_thermal int340x_thermal_zone mac_hid acpi_pad intel_hid int3400_thermal sparse_keymap acpi_tad acpi_thermal_rel sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables autofs4 btrfs zstd_compress raid10 raid456 async_raid6_recov async_memcpy async_pq async_xor async_tx xor mmc_block raid6_pq libcrc32c raid1 raid0 multipath linear usbhid hid_sensor_hub hid_generic intel_ishtp_hid i915 kvmgt vfio_mdev mdev vfio_iommu_type1 rtsx_pci_sdmmc vfio kvm psmouse irqbypass i2c_algo_bit drm_kms_helper syscopyarea nvme sysfillrect sysimgblt fb_sys_fops drm nvme_core rtsx_pci intel_ish_ipc thunderbolt intel_ishtp wmi i2c_hid hid video pinctrl_icelake pinctrl_intel
Jun 24 14:47:09 asgard kernel: [ 205.219532] CPU: 6 PID: 2794 Comm: fwupd Tainted: G W 5.0.0-1059-oem-osp1 #64-Ubuntu
Jun 24 14:47:09 asgard kernel: [ 205.219533] Hardware name: Dell Inc. XPS 13 9300/077Y9N, BIOS 1.0.11 05/08/2020
Jun 24 14:47:09 asgard kernel: [ 205.219553] RIP: 0010:hsw_wait_for_power_well_enable.isra.8+0x4c/0x50 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219555] Code: 01 c9 8b 70 04 6a 00 d3 e2 89 d1 e8 3e 86 04 00 85 c0 5a 75 02 c9 c3 48 c7 c6 98 02 5a c0 48 c7 c7 55 fd 58 c0 e8 44 5d 82 ed <0f> 0b c9 c3 0f 1f 44 00 00 55 ba 01 00 00 00 48 89 e5 41 57 41 56
Jun 24 14:47:09 asgard kernel: [ 205.219556] RSP: 0018:ffffc232443c7aa0 EFLAGS: 00010286
Jun 24 14:47:09 asgard kernel: [ 205.219557] RAX: 0000000000000000 RBX: ffff9fa6afb38000 RCX: 0000000000000000
Jun 24 14:47:09 asgard kernel: [ 205.219558] RDX: 000000000000006d RSI: ffffffffaf76692d RDI: 0000000000000246
Jun 24 14:47:09 asgard kernel: [ 205.219559] RBP: ffffc232443c7aa0 R08: 0000000000000000 R09: ffffffffaf7668c0
Jun 24 14:47:09 asgard kernel: [ 205.219559] R10: ffffc232419abd68 R11: 0000000000000001 R12: 0000000000000000
Jun 24 14:47:09 asgard kernel: [ 205.219560] R13: 0000000000000005 R14: ffff9fa6af6b3100 R15: ffffffffc0571240
Jun 24 14:47:09 asgard kernel: [ 205.219561] FS: 00007fb5cca0e5c0(0000) GS:ffff9fa6bf780000(0000) knlGS:0000000000000000
Jun 24 14:47:09 asgard kernel: [ 205.219562] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jun 24 14:47:09 asgard kernel: [ 205.219563] CR2: 00007fed9001f488 CR3: 00000003e02d8003 CR4: 0000000000760ee0
Jun 24 14:47:09 asgard kernel: [ 205.219563] PKRU: 55555554
Jun 24 14:47:09 asgard kernel: [ 205.219564] Call Trace:
Jun 24 14:47:09 asgard kernel: [ 205.219584] hsw_power_well_enable+0xaf/0x1d0 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219603] icl_tc_phy_aux_power_well_enable+0x7f/0x90 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219620] intel_power_well_enable+0x3f/0x50 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219637] __intel_display_power_get_domain+0x75/0x90 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219655] intel_display_power_get+0x33/0x50 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219687] pps_lock+0x23/0x40 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219710] intel_dp_aux_xfer+0x8b/0x680 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219714] ? chrdev_open+0xc4/0x1b0
Jun 24 14:47:09 asgard kernel: [ 205.219735] intel_dp_aux_transfer+0xaf/0x240 [i915]
Jun 24 14:47:09 asgard kernel: [ 205.219737] ? unlazy_walk+0x3b/0xb0
Jun 24 14:47:09 asgard kernel: [ 205.219743] drm_dp_dpcd_access+0x75/0x110 [drm_kms_helper]
Jun 24 14:47:09 asgard kernel: [ 205.219747] drm_dp_dpcd_read+0x33/0xc0 [drm_kms_helper]
Jun 24 14:47:09 asgard kernel: [ 205.219752] auxdev_read_iter+0x10f/0x1d0 [drm_kms_helper]
Jun 24 14:47:09 asgard kernel: [ 205.219755] new_sync_read+0x109/0x170
Jun 24 14:47:09 asgard kernel: [ 205.219756] __vfs_read+0x29/0x40
Jun 24 14:47:09 asgard kernel: [ 205.219757] vfs_read+0x8e/0x130
Jun 24 14:47:09 asgard kernel: [ 205.219758] ksys_read+0x5c/0xe0
Jun 24 14:47:09 asgard kernel: [ 205.219759] __x64_sys_read+0x1a/0x20
Jun 24 14:47:09 asgard kernel: [ 205.219762] do_syscall_64+0x5a/0x120
Jun 24 14:47:09 asgard kernel: [ 205.219765] entry_SYSCALL_64_after_hwframe+0x44/0xa9
Jun 24 14:47:09 asgard kernel: [ 205.219766] RIP: 0033:0x7fb5ca0fd384
Jun 24 14:47:09 asgard kernel: [ 205.219767] Code: 84 00 00 00 00 00 41 54 55 49 89 d4 53 48 89 f5 89 fb 48 83 ec 10 e8 8b fc ff ff 4c 89 e2 41 89 c0 48 89 ee 89 df 31 c0 0f 05 <48> 3d 00 f0 ff ff 77 38 44 89 c7 48 89 44 24 08 e8 c7 fc ff ff 48
Jun 24 14:47:09 asgard kernel: [ 205.219768] RSP: 002b:00007ffcdea80b60 EFLAGS: 00000246 ORIG_RAX: 0000000000000000
Jun 24 14:47:09 asgard kernel: [ 205.219769] RAX: ffffffffffffffda RBX: 0000000000000013 RCX: 00007fb5ca0fd384
Jun 24 14:47:09 asgard kernel: [ 205.219770] RDX: 0000000000000001 RSI: 00007ffcdea80bc4 RDI: 0000000000000013
Jun 24 14:47:09 asgard kernel: [ 205.219770] RBP: 00007ffcdea80bc4 R08: 0000000000000000 R09: 00005577de51a010
Jun 24 14:47:09 asgard kernel: [ 205.219771] R10: 0000000000000000 R11: 0000000000000246 R12: 0000000000000001
Jun 24 14:47:09 asgard kernel: [ 205.219771] R13: 00007ffcdea80c30 R14: 00007ffcdea80bc4 R15: 00005577de646960
Jun 24 14:47:09 asgard kernel: [ 205.219773] ---[ end trace f3864d89d13cbfe9 ]---
Jun 24 14:47:09 asgard kernel: [ 205.241918] ------------[ cut here ]------------
After a dozen or so of those [ cut here ] blocks, the sound card seems to be willing to work.
The sound icon then appears and I get sound and can control it.
This on a er... "certified" Ubuntu machine pre-loaded :)
Doesn't seem like Dell cares about checking logs when certifying.
Well, if there's a way to have this fixed or if you need more information ?
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gilbert 2305 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-04-29 (72 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10
MachineType: Dell Inc. XPS 13 9300
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-1063-oem-osp1 root=UUID=5a3fd3ad-1ee6-42e6-a156-083b1afa390b ro quiet splash mem_sleep_default=deep noibrs noibpb nopti nospectre_v2 nospectre_v1 l1tf=off nospec_store_bypass_disable no_stf_barrier mds=off tsx=on tsx_async_abort=off mitigations=off vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-1063.68-oem-osp1 5.0.21
RelatedPackageVersions:
linux-restricted-modules-5.0.0-1063-oem-osp1 N/A
linux-backports-modules-5.0.0-1063-oem-osp1 N/A
linux-firmware 1.173.19
Tags: bionic
Uname: Linux 5.0.0-1063-oem-osp1 x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip kvm lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 05/08/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.11
dmi.board.name: 077Y9N
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.0.11:bd05/08/2020:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn077Y9N:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9300
dmi.product.sku: 096D
dmi.sys.vendor: Dell Inc. |
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| 2020-07-10 22:39:40 |
Gilbertf |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391496/+files/AlsaInfo.txt |
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| 2020-07-10 22:39:42 |
Gilbertf |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391497/+files/CRDA.txt |
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| 2020-07-10 22:39:44 |
Gilbertf |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391498/+files/CurrentDmesg.txt |
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| 2020-07-10 22:39:45 |
Gilbertf |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391499/+files/IwConfig.txt |
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| 2020-07-10 22:39:48 |
Gilbertf |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391500/+files/Lspci.txt |
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| 2020-07-10 22:39:49 |
Gilbertf |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391501/+files/Lsusb.txt |
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| 2020-07-10 22:39:51 |
Gilbertf |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391502/+files/ProcCpuinfo.txt |
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| 2020-07-10 22:39:53 |
Gilbertf |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391503/+files/ProcCpuinfoMinimal.txt |
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| 2020-07-10 22:39:54 |
Gilbertf |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391504/+files/ProcEnviron.txt |
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| 2020-07-10 22:39:57 |
Gilbertf |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391505/+files/ProcInterrupts.txt |
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| 2020-07-10 22:39:58 |
Gilbertf |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391506/+files/ProcModules.txt |
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| 2020-07-10 22:40:00 |
Gilbertf |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391507/+files/PulseList.txt |
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| 2020-07-10 22:40:01 |
Gilbertf |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391508/+files/RfKill.txt |
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| 2020-07-10 22:40:03 |
Gilbertf |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391509/+files/UdevDb.txt |
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| 2020-07-10 22:40:05 |
Gilbertf |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1884940/+attachment/5391510/+files/WifiSyslog.txt |
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