Wireless mouse does not work

Bug #1881950 reported by Antonio Casares
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Wireless mouse does not work, it is not detected

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.3.0-53.47~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-53-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 3 20:38:12 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DpkgLog:

ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. HD Graphics 5500 [1043:236a]
   Subsystem: ASUSTeK Computer Inc. GeForce 820M [1043:236a]
InstallationDate: Installed on 2019-08-25 (282 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: ASUSTeK COMPUTER INC. X555LDB
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-53-generic root=UUID=68cdded4-86f5-4f37-b6be-86a1a345547a ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/19/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X555LDB.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X555LDB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555LDB.303:bd12/19/2014:svnASUSTeKCOMPUTERINC.:pnX555LDB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LDB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: X
dmi.product.name: X555LDB
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
Antonio Casares (bagheera17) wrote :
affects: xorg (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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