On a 4k monitor, firefox playing 4k youtube video stutters… whereas in Unity it is smooth.

Bug #1879604 reported by Ramaraj Gounder
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

In response to Daniel Van Vugt's mail : On a 4k monitor, firefox playing 4k youtube video stutters… whereas in Unity it is smoooth. nvidia1050

this is from msi laptop.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.1-5ubuntu2
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed May 20 09:07:51 2020
DisplayManager: gdm3
InstallationDate: Installed on 2020-05-17 (2 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ramaraj Gounder (ramrajcg) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report.

Please:

1. Open a terminal window and run 'top'. Now when the stutter is happening what processes does 'top' report as using the most CPU?

2. Run:

   lspci -k > lspcik.txt
   xrandr --verbose > xrandr.txt
   journalctl -b0 > journal.txt

   and attach the resulting text files here.

summary: - In response to Daniel Van Vugt's mail : On a 4k monitor, firefox playing
- 4k youtube video stutters… whereas in Unity it is smoooth. nvidia1050
+ On a 4k monitor, firefox playing 4k youtube video stutters… whereas in
+ Unity it is smooth.
tags: added: nvidia performance
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Ramaraj Gounder (ramrajcg) wrote : Re: [Bug 1879604] Re: On a 4k monitor, firefox playing 4k youtube video stutters… whereas in Unity it is smooth.

I have attached the files..

But :
when quit "system-load-indicator" the stuttering stopped. Video played
smoothly.

Tried it on both computers. Same result.
When "system-load-indicator" is loaded, stutter starts immediately.

Regards.

On Wed, May 20, 2020 at 10:55 AM Daniel van Vugt <
<email address hidden>> wrote:

> Thanks for the bug report.
>
> Please:
>
> 1. Open a terminal window and run 'top'. Now when the stutter is
> happening what processes does 'top' report as using the most CPU?
>
> 2. Run:
>
> lspci -k > lspcik.txt
> xrandr --verbose > xrandr.txt
> journalctl -b0 > journal.txt
>
> and attach the resulting text files here.
>
> ** Summary changed:
>
> - In response to Daniel Van Vugt's mail : On a 4k monitor, firefox playing
> 4k youtube video stutters… whereas in Unity it is smoooth. nvidia1050
> + On a 4k monitor, firefox playing 4k youtube video stutters… whereas in
> Unity it is smooth.
>
> ** Tags added: nvidia performance
>
> ** Changed in: gnome-shell (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1879604
>
> Title:
> On a 4k monitor, firefox playing 4k youtube video stutters… whereas in
> Unity it is smooth.
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> In response to Daniel Van Vugt's mail : On a 4k monitor, firefox
> playing 4k youtube video stutters… whereas in Unity it is smoooth.
> nvidia1050
>
> this is from msi laptop.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: gnome-shell 3.36.1-5ubuntu2
> ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
> Uname: Linux 5.4.0-31-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp
> zcommon znvpair
> ApportVersion: 2.20.11-0ubuntu27
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Wed May 20 09:07:51 2020
> DisplayManager: gdm3
> InstallationDate: Installed on 2020-05-17 (2 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
> SourcePackage: gnome-shell
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1879604/+subscriptions
>

--
*Ramaraj*

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks.

That's bug 784055. I recommend just uninstalling indicator-multiload.

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