system freeze during internet surf

[Meir Levi]

It mostly happens while running firefox with 4 or 5 tabs open. Not sure if one or more add-ons are the cause. Nonetheless, I have not tried it with other browsers.
Otherwise, it is difficult to maintain a working environment when I have to hard-restart every few hours.

Please advise.
Levi

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-29-generic 5.4.0-29.33
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: user-meir 14864 F.... pulseaudio
 /dev/snd/controlC0: user-meir 14864 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
Date: Fri May 15 12:58:42 2020
InstallationDate: Installed on 2020-05-01 (14 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. Inspiron 3180
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=eedc8f40-27b4-4fed-8609-5e17643f30c6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-29-generic N/A
 linux-backports-modules-5.4.0-29-generic N/A
 linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 03/09/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0918N8
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.3.0
dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd03/09/2018:svnDellInc.:pnInspiron3180:pvr1.3.0:rvnDellInc.:rn0918N8:rvrA00:cvnDellInc.:ct10:cvr1.3.0:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3180
dmi.product.sku: 087E
dmi.product.version: 1.3.0
dmi.sys.vendor: Dell Inc.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

I suspect a Support site would be appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

[Meir Levi (ubuntu-meir)]

PROBLEM FIXED.
One or more of my addon were conflicting with others. After Disabling them & now the problem seems to have been solved.

thanks

[Meir Levi (ubuntu-meir)]

 After disabling few addons on Firefox (mostly different forms of adblockers) the problem seems to have been solved.
thanksLevi

    On Saturday, May 16, 2020, 8:25:46 PM PDT, Chris Guiver <email address hidden> wrote:

 Thank you for taking the time to report this bug and helping to make
Ubuntu better.

I suspect a Support site would be appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1879107

Title:
  system freeze during internet surf

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  It mostly happens while running firefox with 4 or 5 tabs open. Not sure if one or more add-ons are the cause. Nonetheless, I have not tried it with other browsers.
  Otherwise, it is difficult to maintain a working environment when I have to hard-restart every few hours.

  Please advise.
  Levi

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-29-generic 5.4.0-29.33
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC1:  user-meir  14864 F.... pulseaudio
  /dev/snd/controlC0:  user-meir  14864 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: X-Cinnamon
  Date: Fri May 15 12:58:42 2020
  InstallationDate: Installed on 2020-05-01 (14 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Dell Inc. Inspiron 3180
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=eedc8f40-27b4-4fed-8609-5e17643f30c6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
  linux-restricted-modules-5.4.0-29-generic N/A
  linux-backports-modules-5.4.0-29-generic  N/A
  linux-firmware                            1.187
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:

  dmi.bios.date: 03/09/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.3.0
  dmi.board.name: 0918N8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 1.3.0
  dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd03/09/2018:svnDellInc.:pnInspiron3180:pvr1.3.0:rvnDellInc.:rn0918N8:rvrA00:cvnDellInc.:ct10:cvr1.3.0:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 3180
  dmi.product.sku: 087E
  dmi.product.version: 1.3.0
  dmi.sys.vendor: Dell Inc.

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[Chris Guiver (guiverc)]

Marked invalid due to OP's "After disabling few addons on Firefox (mostly different forms of adblockers) the problem seems to have been solved."