package linux-firmware 1.157.23 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[suhas sawant]

when I am trying to upgrade to 16.04 from 14 , i am getting below error

Cmd : lsb_release -rd
Description: Ubuntu 16.04.6 LTS
Release: 16.04

What I expected to happen -- Ubuntu upgrades to 16.04 with upgraded kernel 4.4

What happened instead : it upgraded to 16.04 but with old kernel only and my sound has stopped

Setting up initramfs-tools (0.122ubuntu8.16) ...
update-initramfs: deferring update (trigger activated)
Setting up linux-firmware (1.157.23) ...
update-initramfs: Generating /boot/initrd.img-3.13.0-38-generic
E: amd64-microcode: unsupported kernel version!
E: /usr/share/initramfs-tools/hooks/casper-memdisk failed with return 1.
update-initramfs: failed for /boot/initrd.img-3.13.0-38-generic with 1.
dpkg: error processing package linux-firmware (--configure):
 subprocess installed post-installation script returned error exit status 1
Setting up linux-image-4.4.0-178-generic (4.4.0-178.208) ...
No apport report written because the error message indicates its a followup error from a previous failure.
                                                                                                          No apport report written because the error message indicates its a followup error from a previous failure.
                                                                     dpkg: dependency problems prevent configuration of linux-image-generic:
 linux-image-generic depends on linux-firmware; however:
  Package linux-firmware is not configured yet.

dpkg: error processing package linux-image-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-generic:
 linux-generic depends on linux-image-generic (= 4.4.0.178.186); however:
  Package linux-image-generic is not configured yet.

dpkg: error processing package linux-generic (--configure):
 dependency problems - leaving unconfigured
Processing triggers for initramfs-tools (0.122ubuntu8.16) ...
update-initramfs: Generating /boot/initrd.img-3.13.0-38-generic
E: amd64-microcode: unsupported kernel version!
E: /usr/share/initramfs-tools/hooks/casper-memdisk failed with return 1.
update-initramfs: failed for /boot/initrd.img-3.13.0-38-generic with 1.
dpkg: error processing package initramfs-tools (--configure):
 subprocess installed post-installation script returned error exit status 1
No apport report written because MaxReports is reached already
                                                              Processing triggers for linux-image-4.4.0-178-generic (4.4.0-178.208) ...
/etc/kernel/postinst.d/dkms:
 * dkms: running auto installation service for kernel 4.4.0-178-generic
Error! The dkms.conf for this module includes a BUILD_EXCLUSIVE directive which
does not match this kernel/arch. This indicates that it should not be built.
   ...done.
/etc/kernel/postinst.d/initramfs-tools:
update-initramfs: Generating /boot/initrd.img-4.4.0-178-generic
E: /usr/share/initramfs-tools/hooks/casper-memdisk failed with return 1.
update-initramfs: failed for /boot/initrd.img-4.4.0-178-generic with 1.
run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1
dpkg: error processing package linux-image-4.4.0-178-generic (--configure):
 subprocess installed post-installation script returned error exit status 1
No apport report written because MaxReports is reached already
                                                              Errors were encountered while processing:
 linux-firmware
 linux-image-generic
 linux-generic
 initramfs-tools
 linux-image-4.4.0-178-generic
E: Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-firmware 1.157.23
ProcVersionSignature: Ubuntu 3.13.0-38.65somerville1-generic 3.13.11.9
Uname: Linux 3.13.0-38-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.23
Architecture: amd64
Date: Sat May 16 21:00:04 2020
Dependencies:

DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-20140620-0
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2020-01-11 (126 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
PackageArchitecture: all
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.6
 apt 1.2.32ubuntu0.1
SourcePackage: linux-firmware
Title: package linux-firmware 1.157.23 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to xenial on 2020-05-16 (0 days ago)

[Seth Forshee (sforshee)]

I see two problems.

1. You have a very old kernel installed (3.13.0-38), which is causing this message: "E: amd64-microcode: unsupported kernel version!" I'm not sure if this is causing update-initramfs to fail, but if you don't need this kernel you should just remove it.

2. These messages:

  E: /usr/share/initramfs-tools/hooks/casper-memdisk failed with return 1.
  update-initramfs: failed for /boot/initrd.img-3.13.0-38-generic with 1.

Again, this may go away if you remove the old kernel. However it also seems like it should not fail like this, so I've added casper to the bug.

Neither of these is a problem with linux-firmware. Rather, linux-firmware triggers an initramfs update, and other packages are causing the initramfs update to fail.

[suhas sawant (suhassawant85)]

How to update kernel then,
Even i want to update the kernel, that is the reason i want upgrade ubuntu
version.

During upgrade only i am getting this error.

How can i get rid of this problem ..?

Regards,
Suhas

On Mon, 18 May 2020, 18:25 Seth Forshee, <email address hidden>
wrote:

> I see two problems.
>
> 1. You have a very old kernel installed (3.13.0-38), which is causing
> this message: "E: amd64-microcode: unsupported kernel version!" I'm not
> sure if this is causing update-initramfs to fail, but if you don't need
> this kernel you should just remove it.
>
> 2. These messages:
>
> E: /usr/share/initramfs-tools/hooks/casper-memdisk failed with return 1.
> update-initramfs: failed for /boot/initrd.img-3.13.0-38-generic with 1.
>
> Again, this may go away if you remove the old kernel. However it also
> seems like it should not fail like this, so I've added casper to the
> bug.
>
> Neither of these is a problem with linux-firmware. Rather, linux-
> firmware triggers an initramfs update, and other packages are causing
> the initramfs update to fail.
>
> ** Also affects: casper (Ubuntu)
> Importance: Undecided
> Status: New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1879077
>
> Title:
> package linux-firmware 1.157.23 failed to install/upgrade: subprocess
> installed post-installation script returned error exit status 1
>
> Status in casper package in Ubuntu:
> New
> Status in linux-firmware package in Ubuntu:
> New
>
> Bug description:
> when I am trying to upgrade to 16.04 from 14 , i am getting below
> error
>
>
> Cmd : lsb_release -rd
> Description: Ubuntu 16.04.6 LTS
> Release: 16.04
>
>
> What I expected to happen -- Ubuntu upgrades to 16.04 with upgraded
> kernel 4.4
>
> What happened instead : it upgraded to 16.04 but with old kernel only
> and my sound has stopped
>
>
>
>
>
> Setting up initramfs-tools (0.122ubuntu8.16) ...
> update-initramfs: deferring update (trigger activated)
> Setting up linux-firmware (1.157.23) ...
> update-initramfs: Generating /boot/initrd.img-3.13.0-38-generic
> E: amd64-microcode: unsupported kernel version!
> E: /usr/share/initramfs-tools/hooks/casper-memdisk failed with return 1.
> update-initramfs: failed for /boot/initrd.img-3.13.0-38-generic with 1.
> dpkg: error processing package linux-firmware (--configure):
> subprocess installed post-installation script returned error exit
> status 1
> Setting up linux-image-4.4.0-178-generic (4.4.0-178.208) ...
> No apport report written because the error message indicates its a
> followup error from a previous failure.
>
> No apport report written because the
> error message indicates its a followup error from a previous failure.
>
> dpkg: dependency problems prevent configuration of linux-image-generic:
> linux-image-generic depends on linux-firmware; however:
> Package linux-firmware is not configured yet.
>
> dpkg: error processing package linux-image-generic (--configure):
> dependency problems - leaving unconfigured
> dpkg: dependency problems prev...

[Seth Forshee (sforshee)]

Sorry, I misread something before. I thought you were running 16.04 now. You are running 14.04, so 3.13 is the correct kernel, it is not an "old" kernel for that release.

Do you need to have casper installed? If not, the easiest thing to do would be to uninstall casper, then run the upgrade again.

[suhas sawant (suhassawant85)]

Your solution worked for me..
Now i have upgraded to ubuntu 18.04.

Every thing is fine except one issue.
When i do: sudo apt upgrade
I get errror for oem-kernel-cmdline
Please have a look at attached error snapshot

Plz help me resolve this error

On Mon, 18 May 2020, 21:05 Seth Forshee, <email address hidden>
wrote:

> Sorry, I misread something before. I thought you were running 16.04 now.
> You are running 14.04, so 3.13 is the correct kernel, it is not an "old"
> kernel for that release.
>
> Do you need to have casper installed? If not, the easiest thing to do
> would be to uninstall casper, then run the upgrade again.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1879077
>
> Title:
> package linux-firmware 1.157.23 failed to install/upgrade: subprocess
> installed post-installation script returned error exit status 1
>
> Status in casper package in Ubuntu:
> New
> Status in linux-firmware package in Ubuntu:
> New
>
> Bug description:
> when I am trying to upgrade to 16.04 from 14 , i am getting below
> error
>
>
> Cmd : lsb_release -rd
> Description: Ubuntu 16.04.6 LTS
> Release: 16.04
>
>
> What I expected to happen -- Ubuntu upgrades to 16.04 with upgraded
> kernel 4.4
>
> What happened instead : it upgraded to 16.04 but with old kernel only
> and my sound has stopped
>
>
>
>
>
> Setting up initramfs-tools (0.122ubuntu8.16) ...
> update-initramfs: deferring update (trigger activated)
> Setting up linux-firmware (1.157.23) ...
> update-initramfs: Generating /boot/initrd.img-3.13.0-38-generic
> E: amd64-microcode: unsupported kernel version!
> E: /usr/share/initramfs-tools/hooks/casper-memdisk failed with return 1.
> update-initramfs: failed for /boot/initrd.img-3.13.0-38-generic with 1.
> dpkg: error processing package linux-firmware (--configure):
> subprocess installed post-installation script returned error exit
> status 1
> Setting up linux-image-4.4.0-178-generic (4.4.0-178.208) ...
> No apport report written because the error message indicates its a
> followup error from a previous failure.
>
> No apport report written because the
> error message indicates its a followup error from a previous failure.
>
> dpkg: dependency problems prevent configuration of linux-image-generic:
> linux-image-generic depends on linux-firmware; however:
> Package linux-firmware is not configured yet.
>
> dpkg: error processing package linux-image-generic (--configure):
> dependency problems - leaving unconfigured
> dpkg: dependency problems prevent configuration of linux-generic:
> linux-generic depends on linux-image-generic (= 4.4.0.178.186); however:
> Package linux-image-generic is not configured yet.
>
> dpkg: error processing package linux-generic (--configure):
> dependency problems - leaving unconfigured
> Processing triggers for initramfs-tools (0.122ubuntu8.16) ...
> update-initramfs: Generating /boot/initrd.img-3.13.0-38-generic
> E: amd64-microcode: unsupported kernel version!
> E: /usr/share/initramfs-tools/hooks/casper-memdisk fa...

[Seth Forshee (sforshee)]

I don't know anything about that package. You should file a new bug against that package so the maintainers of the package can help.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.