[Dell Inspiron 1525, SigmaTel STAC9228] No sound at all. Internal Speaker Not Detected. Dummy Output. After Upgrading From 19.10 to 20.04 LTS Focal

Bug #1876238 reported by Rajasekharan N
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Internal speakers were working fine until I upgraded the system from 19.10 LTS to 20.04 LTS on April 23, 2020.

Uninstalled and reinstalled alsamixer and pavucontrol, but of no use.

Killed pavucontrol and reloaded alsamixer numerous times, but of no use. (`pulseaudio -k && sudo alsa force-reload`)

Waited for two kernel updates, but of no use. Presently on 5.4.0-29.

Tried upgrading the kernel even up to 5.6, but of no use.

The Intel sound card is not getting detected.

Tried every trick like adding "options snd-hda-intel dmic_detect=0" in the /etc/modprobe.d/alsa-base.conf, but of no use.

Out of the two external audio output sockets for headphone, one is working. So I can either connect a headphone or an external speaker to this jack to tide over the crisis for the time being.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: raj 10952 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri May 1 09:54:23 2020
InstallationDate: Installed on 2016-12-20 (1227 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: raj 10952 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 1525, SigmaTel STAC9228, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/27/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA13:bd06/27/2008:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 1525
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-04-26T17:25:43.583147

Revision history for this message
Rajasekharan N (rajasekharan) wrote :
Revision history for this message
Hui Wang (hui.wang) wrote :

this is a duplicate bug of #1875252, please help collect the log according to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875252/comments/5

thx.

Revision history for this message
Rajasekharan N (rajasekharan) wrote :

Ok. Will follow up with that bug report. Thank you.

Revision history for this message
Hui Wang (hui.wang) wrote :

OK, it is highly possible that this is a regression introduced by the fix of https://bugs.launchpad.net/oem-priority/+bug/1869819

We will fix it in the ubuntu pulseaudio.

Revision history for this message
Rajasekharan N (rajasekharan) wrote :

Yes, it could be. There are two audio jacks and an internal microphone in my laptop, as said in that bug.

1869819 affects at least only two people; however, its regression/SRU affects many, Dell puters in particular!

Revision history for this message
Rajasekharan N (rajasekharan) wrote :

@Hui Wang (hui.wang)

Verified. Applied the patch for regression by Kai-Heng Feng (kaihengfeng). Bug #1876238 (duplicate of bug #1875252). Dell Inspiron 1525.

URL for the patch: https://launchpad.net/~kaihengfeng/+archive/ubuntu/fix-lp1869819

Audio is working fine now. Checked rebooting multiple times. No issues now.

Thank you very much.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Simon Iremonger (ubuntu-iremonger) wrote :

Have observed what appears to be this same bug, on a Dell Latitude D620 laptop!.
E.g. using a live-usb, Speakers do not work (though headphones plugged in 3.5mm
headphone-jack do!) until pulseaudio updated from (1:13.99.1-1ubuntu3) ->
(1:13.99.1-1ubuntu3.5) and restart session.

Hopefully this remains 'sorted out' for now...

--Simon

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