Kernel 5.3 fails to boot on Inspiron 15 3000 running Ubuntu 18.04 since 2020-03-22 update

Bug #1871590 reported by Vincas Dargis
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hi,

Here's update that broke boot on that Inspiron 15 3000:

Start-Date: 2020-03-22 16:11:26
Commandline: aptdaemon role='role-commit-packages' sender=':1.89'
Install: linux-image-5.3.0-42-generic:amd64 (5.3.0-42.34~18.04.1, automatic), linux-headers-5.3.0-42-generic:amd64 (5.3.0-42.34~18.04.1, autom
atic), linux-modules-extra-5.3.0-42-generic:amd64 (5.3.0-42.34~18.04.1, automatic), linux-headers-5.3.0-42:amd64 (5.3.0-42.34~18.04.1, automat
ic), linux-modules-5.3.0-42-generic:amd64 (5.3.0-42.34~18.04.1, automatic)
Upgrade: linux-libc-dev:amd64 (4.15.0-88.88, 4.15.0-91.92), grub-common:amd64 (2.02-2ubuntu8.14, 2.02-2ubuntu8.15), libicu60:amd64 (60.2-3ubun
tu3, 60.2-3ubuntu3.1), linux-headers-generic-hwe-18.04:amd64 (5.3.0.40.97, 5.3.0.42.99), grub2-common:amd64 (2.02-2ubuntu8.14, 2.02-2ubuntu8.1
5), skypeforlinux:amd64 (8.57.0.116, 8.58.0.93), apport:amd64 (2.20.9-0ubuntu7.11, 2.20.9-0ubuntu7.12), grub-efi-amd64-bin:amd64 (2.02-2ubuntu
8.14, 2.02-2ubuntu8.15), python3-apport:amd64 (2.20.9-0ubuntu7.11, 2.20.9-0ubuntu7.12), linux-image-generic-hwe-18.04:amd64 (5.3.0.40.97, 5.3.
0.42.99), grub-efi-amd64:amd64 (2.02-2ubuntu8.14, 2.02-2ubuntu8.15), apport-gtk:amd64 (2.20.9-0ubuntu7.11, 2.20.9-0ubuntu7.12), grub-efi-amd64
-signed:amd64 (1.93.15+2.02-2ubuntu8.14, 1.93.16+2.02-2ubuntu8.15), libsgutils2-2:amd64 (1.42-2ubuntu1.18.04.1, 1.42-2ubuntu1.18.04.2), python
3-problem-report:amd64 (2.20.9-0ubuntu7.11, 2.20.9-0ubuntu7.12)
End-Date: 2020-03-22 16:12:50

Kernel 4.15 works fine though.

None of 5.3.x releases managed to boot - it just hangs on loading initrd.

Tried to reinstall grub, grub-efi; tried running update-grub, grub-insall, reinstalling 5.3 pacakges (from LiveCD), etc, but nothing helped.

Ubuntu is installed on NVME, maybe it gives the problems?
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: user 1434 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-bionic-amd64-20180608-47+loki-n3-v3-glk+X36
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-04-12 (372 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
MachineType: Dell Inc. Inspiron 3582
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic root=UUID=deb0fd33-d5dc-4831-ac22-6990511c0550 ro mem_sleep_default=deep quiet splash
ProcVersionSignature: Ubuntu 4.15.0-96.97-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-96-generic N/A
 linux-backports-modules-4.15.0-96-generic N/A
 linux-firmware 1.173.17
Tags: bionic
Uname: Linux 4.15.0-96-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/06/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.1
dmi.board.name: Inspiron 3582
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd03/06/2019:svnDellInc.:pnInspiron3582:pvr1.2.1:rvnDellInc.:rnInspiron3582:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3582
dmi.product.version: 1.2.1
dmi.sys.vendor: Dell Inc.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1871590

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: eoan
Revision history for this message
Vincas Dargis (talkless) wrote :

How can I provide log files if system completely does not boot..?

Revision history for this message
Vincas Dargis (talkless) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected bionic
description: updated
Revision history for this message
Vincas Dargis (talkless) wrote : CRDA.txt

apport information

Revision history for this message
Vincas Dargis (talkless) wrote : CurrentDmesg.txt

apport information

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Vincas Dargis (talkless) wrote : IwConfig.txt

apport information

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Vincas Dargis (talkless) wrote : Lspci.txt

apport information

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Vincas Dargis (talkless) wrote : Lsusb.txt

apport information

Revision history for this message
Vincas Dargis (talkless) wrote : ProcCpuinfo.txt

apport information

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Vincas Dargis (talkless) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Vincas Dargis (talkless) wrote : ProcEnviron.txt

apport information

Revision history for this message
Vincas Dargis (talkless) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Vincas Dargis (talkless) wrote : ProcModules.txt

apport information

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Vincas Dargis (talkless) wrote : PulseList.txt

apport information

Revision history for this message
Vincas Dargis (talkless) wrote : RfKill.txt

apport information

Revision history for this message
Vincas Dargis (talkless) wrote : UdevDb.txt

apport information

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Vincas Dargis (talkless) wrote : WifiSyslog.txt

apport information

Revision history for this message
Vincas Dargis (talkless) wrote :

Interesting note: there's two similar laptops at hand:

DELL Inspiron 15 3000 with i3 - works fine with 5.3 kernel.
DELL Inspiron 15 3000 with Pentium(R) Silver N5000 - 5.3 does not boot!

Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
You-Sheng Yang (vicamo) wrote :

Hi, please try to edit grub boot param and add "initcall_debug earlyprintk=efi debug ignore_loglevel", also insert "set debug=all" to the beginning of that grub linux entry. Booting with this entry could be slower than usual but gives some more trace of early boot status. You may have to film that to share the results.

Revision history for this message
You-Sheng Yang (vicamo) wrote :

For 5.3 kernels, please use "earlycon=efifb ..." along with other parameters instead.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Vincas Dargis (talkless) wrote :
Revision history for this message
Vincas Dargis (talkless) wrote :

Strangely, after wall of text, it just asks to press any key, and then returns back to Grub...
Did I set parameters wrong?

Revision history for this message
Vincas Dargis (talkless) wrote :

Oh, just now I noticed that "earlycon=efifb", I've missed that... It will take some time until I will have access to that computer again thorugh...

Revision history for this message
You-Sheng Yang (vicamo) wrote :

@Vincas, please also add "set pager=1" after that grub "set debug=all" command. This will make grub to pause whenever it fill up a new page of debug messages. And keep your camera steady if possible. Or it's nearly impossible to find out what happened when grub tries to load kernel.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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