Internal mic/audio doesn't work in Asus with Ubuntu 18.04 kernel 5.3. It works only when downgrading the kernel to kernel version 4.20

[Kamaldeep Singh Kahlon]

Internel mic/audio doesn't work in Asus with Ubuntu 18.04. It works only when downgrading the kernel to version 4.20

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: pulseaudio 1:11.1-1ubuntu7.4
ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13
Uname: Linux 5.3.0-28-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: scott 1454 F.... pulseaudio
 /dev/snd/pcmC0D0c: scott 1454 F...m pulseaudio
Date: Mon Feb 10 12:10:52 2020
InstallationDate: Installed on 2020-01-30 (11 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
ProcEnviron:
 LD_LIBRARY_PATH=<set>
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/03/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL703VD.304
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GL703VD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.304:bd10/03/2017:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: GL
dmi.product.name: GL703VD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1862671

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Kai-Heng Feng (kaihengfeng)]

Please remove "acpi_osi=Linux".

[Kamaldeep Singh Kahlon (kahlonkamal318)]

Hello Kai

Can you please tell me in which file should I remove this?
Also, Will it solve my issue if I remove "acpi_osi=Linux"

Thanks & Regards
Kamaldeep Singh

[Kai-Heng Feng (kaihengfeng)]

I don't know, but "acpi_osi=Linux" will mess many parts of modern ACPI requirement.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]