PC shutdown when power connected in suspend

Bug #1855378 reported by nacenteno
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

If PC on (not in suspend), plugging in the power does not fail.

If PC in suspend, plugging in the power causes PC to shutdown.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: evince 3.28.4-0ubuntu1.2
ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-37-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 5 21:34:13 2019
InstallationDate: Installed on 2019-06-21 (168 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: arturo 2308 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-06-21 (194 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 002: ID 05c8:03ab Cheng Uei Precision Industry Co., Ltd (Foxlink)
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Pavilion x360 Convertible 15-br0xx
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-37-generic root=UUID=f8e5cecc-719e-4e69-afd5-b82a7690e747 ro quiet splash pci=noaer vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
RelatedPackageVersions:
 linux-restricted-modules-5.0.0-37-generic N/A
 linux-backports-modules-5.0.0-37-generic N/A
 linux-firmware 1.173.14
Tags: bionic
Uname: Linux 5.0.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 07/26/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8315
dmi.board.vendor: HP
dmi.board.version: 33.20
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.22:bd07/26/2017:svnHP:pnHPPavilionx360Convertible15-br0xx:pvrType1ProductConfigId:rvnHP:rn8315:rvr33.20:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion x360 Convertible 15-br0xx
dmi.product.sku: 1KT67UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
nacenteno (nacenteno) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

evince is Ubuntu's Document Viewer so obviously is unrelated to your issue.

https://wiki.ubuntu.com/Bugs/FindRightPackage#Suspend_and_Hibernate suggests that the kernel is the appropriate package for initially reporting your problem against.

affects: evince (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1855378

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
nacenteno (nacenteno) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
nacenteno (nacenteno) wrote : CRDA.txt

apport information

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nacenteno (nacenteno) wrote : CurrentDmesg.txt

apport information

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nacenteno (nacenteno) wrote : IwConfig.txt

apport information

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nacenteno (nacenteno) wrote : Lspci.txt

apport information

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nacenteno (nacenteno) wrote : ProcCpuinfo.txt

apport information

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nacenteno (nacenteno) wrote : ProcCpuinfoMinimal.txt

apport information

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nacenteno (nacenteno) wrote : ProcInterrupts.txt

apport information

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nacenteno (nacenteno) wrote : ProcModules.txt

apport information

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nacenteno (nacenteno) wrote : PulseList.txt

apport information

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nacenteno (nacenteno) wrote : RfKill.txt

apport information

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nacenteno (nacenteno) wrote : UdevDb.txt

apport information

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nacenteno (nacenteno) wrote : WifiSyslog.txt

apport information

Revision history for this message
nacenteno (nacenteno) wrote :
Paul White (paulw2u)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :
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