Nextcloud client app indicator icon not visible in 19.10 Eoan Beta

[Nicholas Harvey]

When running the Nextcloud Client (flatpak or PPA) in Eoan Beta, its app indicator icon is never displayed in the notification area. Other apps sch as Steam and Skype have their indicator icons displayed fine.

Output from the command line when running the flatpak produces the following error:

Qt: Session management error: None of the authentication protocols specified are supported

I can duplicate this issue 100% of the time.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell-extension-appindicator 30-1
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
Uname: Linux 5.3.0-13-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Oct 6 13:35:44 2019
InstallationDate: Installed on 2019-09-23 (12 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
SourcePackage: gnome-shell-extension-appindicator
UpgradeStatus: Upgraded to eoan on 2019-09-27 (8 days ago)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Laurent Dinclaux (dreadlox)]

Not only Enpass is affected.

Try killall nextcloud and restart

It seems to affect app with indicators that are autostarted

[Jan Schürmann (visionfactory.net)]

Still not showing in latest 20.04.

Already purged and installed again with no changes

[Evandro P. Alves (evandro-pa)]

I never had this issue until I upgraded from 20.04 to 20.10... I'm still looking for a solution

[Jan Vlug (z-j)]

Same problem on the fresh released Fedora 33, GNOME desktop on Wayland. I think this is a Wayland related issue.

[marcello (genafi)]

Same problem here, after upgrade from Ubuntu 20.04 to 20.10, nexcloud app indicator in top bar disappeared.
I "killall nexcloud" and restart as per comment #3 above and icon reappear, until next reboot!

[Xianglong Kong (buglong)]

Turn off "launch on system startup" in general settings, then add Nextcloud desktop sync client to startup applications of the system. This works for me in Ubuntu 20.04.

[lizhiyuan (uniartisan)]

I found a solution: install TopIcons Plus gnome plugin. Plug address: https://extensions.gnome.org/extension/1031/topicons/

After installing the plug-in, these software can display the icon after booting. I assume this a problem caused by the gnome api?
Ubuntu 20.04/20.10

[Michael Weimann (m982)]

Same problem here running Ubuntu 20.04.1.

> I think this is a Wayland related issue.

I am using X.org.

The workaround mentioned by Xianglong Kong does not work :/ I am using the Nextcloud client, too but it already is in the startup applications list.

TopIcons Plus works for me.

[Michael Weimann (m982)]

I also found out that there has been a pull request in the package https://github.com/ubuntu/gnome-shell-extension-appindicator/pull/231/files trying to fix this. That didn't work.

Related GitHub issue: https://github.com/ubuntu/gnome-shell-extension-appindicator/issues/235

[Gerhard Beck (gerhardbeck-de)]

Same as https://bugs.launchpad.net/ubuntu/+source/gnome-shell-extension-appindicator/+bug/1897754
I could fix it by downgrading to Version 33-1

[Andrey Yermolayev (ayermolayev)]

This looks like a timing issue related to the recent changes in the U20.04.01.
A simple fix which works for me is to delay the start of NextCloud for several seconds (5 in my case), by adding
X-GNOME-Autostart-Delay=5
to the ~/.config/autostart/Nextcloud.desktop file.

[georg (georg-g)]

I can confirm the same issue with Ubuntu 20.04 and the Nextcloud client 3.1.3-20210218.151938.3842d306f-1.0~focal1. It appeared after the update from version 33-1 to 33.1-0ubuntu0.20.04.1.

It does not appear when I manuyll downgrade to 33-1.

The issue has been confirmed and fixed already upstream, see this github issue:

https://github.com/ubuntu/gnome-shell-extension-appindicator/pull/260

Is there a way to update to either update the latest version or backport the fix?

Most probably these bugs are also related / have the same rootcause:

https://bugs.launchpad.net/ubuntu/+source/gnome-shell-extension-appindicator/+bug/1844815
https://bugs.launchpad.net/ubuntu/+source/gnome-shell-extension-appindicator/+bug/1910838