Kernel 4.15.0-59 (and onwards) breaks scroll wheel of USB mouse (A4Tech X5-50D)

[Christian Schrötter]

The latest kernel upgrade makes it impossible to use the scroll wheel of one specific mouse.

 Affected Ubuntu release: 18.04.3
 Last working kernel version: 4.15.0-58
 Affected kernel versions: 4.15.0-59, 4.15.0-60, 4.15.0-62, …

I've several X5-50D input devices, tested at three different systems, connected via USB2 and USB3. I can reproduce the issue at all machines at any time. All others mouses are working fine. When booting the old kernel the problem is gone.

Please tell me what details are required to trace this issue down. I should be able to test custom patches and build packages, if required.

> usb 3-11: new low-speed USB device number 5 using xhci_hcd
> usb 3-11: New USB device found, idVendor=09da, idProduct=000a
> usb 3-11: New USB device strings: Mfr=1, Product=2, SerialNumber=0
> usb 3-11: Product: PS/2+USB Mouse
> usb 3-11: Manufacturer: A4Tech
> input: A4Tech PS/2+USB Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-11/3-11:1.0/0003:09DA:000A.0005/input/input21
> a4tech 0003:09DA:000A.0005: input,hidraw4: USB HID v1.10 Mouse [A4Tech PS/2+USB Mouse] on usb-0000:00:14.0-11/input0

> Bus 003 Device 004: ID 09da:000a A4Tech Co., Ltd. Optical Mouse Opto 510D / OP-620D
> Device Descriptor:
> bLength 18
> bDescriptorType 1
> bcdUSB 1.10
> bDeviceClass 0 (Defined at Interface level)
> bDeviceSubClass 0
> bDeviceProtocol 0
> bMaxPacketSize0 8
> idVendor 0x09da A4Tech Co., Ltd.
> idProduct 0x000a Optical Mouse Opto 510D / OP-620D
> bcdDevice 1.05
> iManufacturer 1 A4Tech
> iProduct 2 USB Mouse
> iSerial 0
> bNumConfigurations 1
> Configuration Descriptor:
> bLength 9
> bDescriptorType 2
> wTotalLength 34
> bNumInterfaces 1
> bConfigurationValue 1
> iConfiguration 0
> bmAttributes 0xa0
> (Bus Powered)
> Remote Wakeup
> MaxPower 100mA
> Interface Descriptor:
> bLength 9
> bDescriptorType 4
> bInterfaceNumber 0
> bAlternateSetting 0
> bNumEndpoints 1
> bInterfaceClass 3 Human Interface Device
> bInterfaceSubClass 1 Boot Interface Subclass
> bInterfaceProtocol 2 Mouse
> iInterface 0
> HID Device Descriptor:
> bLength 9
> bDescriptorType 33
> bcdHID 1.10
> bCountryCode 0 Not supported
> bNumDescriptors 1
> bDescriptorType 34 Report
> wDescriptorLength 48
> Report Descriptors:
> ** UNAVAILABLE **
> Endpoint Descriptor:
> bLength 7
> bDescriptorType 5
> bEndpointAddress 0x81 EP 1 IN
> bmAttributes 3
> Transfer Type Interrupt
> Synch Type None
> Usage Type Data
> wMaxPacketSize 0x0008 1x 8 bytes
> bInterval 10
> Device Status: 0x0000
> (Bus Powered)

---

ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: XFCE
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=e505eab0-02d8-41dc-90f2-de6cd8658f6f
InstallationDate: Installed on 2015-07-19 (1513 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
MachineType: MSI MS-7924
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-62-generic root=UUID=f8e0335a-11ac-48ca-90af-23784d1ed592 ro quiet splash
ProcVersionSignature: Ubuntu 4.15.0-62.69-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-62-generic N/A
 linux-backports-modules-4.15.0-62-generic N/A
 linux-firmware 1.173.10
RfKill:

Tags: bionic
Uname: Linux 4.15.0-62-generic x86_64
UpgradeStatus: Upgraded to bionic on 2019-07-16 (55 days ago)
UserGroups: adm cdrom dialout dip fax floppy fuse libvirt libvirtd lpadmin plugdev sambashare sudo tape vboxusers video wireshark
_MarkForUpload: True

[morfikov (morfikov-linux-kernel-bugs)]

Created attachment 283689
lsusb

I have the following mouse:

$ lsusb
...
Bus 002 Device 005: ID 09da:000a A4Tech Co., Ltd. Optical Mouse Opto 510D / OP-620D

It was working well till the kernel 5.1.16. I upgraded the kernel to 5.1.18 and the mouse scroll doesn't work any more. The same issue is with the kernel 5.2.0 and 5.2.1 . I haven't tested it with the 5.1.17 version.

When I compare the kernel .config file from 5.1.16 and 5.1.18, they're pretty much the same.

[k-kern-bugzilla (k-kern-bugzilla-linux-kernel-bugs)]

(In reply to Mikhail Morfikov from comment #0)
> Created attachment 283689 [details]
> lsusb
>
> I have the following mouse:
>
> $ lsusb
> ...
> Bus 002 Device 005: ID 09da:000a A4Tech Co., Ltd. Optical Mouse Opto 510D /
> OP-620D
>
> It was working well till the kernel 5.1.16. I upgraded the kernel to 5.1.18
> and the mouse scroll doesn't work any more. The same issue is with the
> kernel 5.2.0 and 5.2.1 . I haven't tested it with the 5.1.17 version.
>
> When I compare the kernel .config file from 5.1.16 and 5.1.18, they're
> pretty much the same.

I can confirm same issue. Fedora 30, 5.1.17-300.fc30.x86_64 kernel, the same mouse :

$ lsusb
...
Bus 003 Device 002: ID 09da:000a A4Tech Co., Ltd. Optical Mouse Opto 510D /OP-620D

First time I supposed that my mouse is gone, but then I rebooted into older 5.1.16 kernel - and everything works fine there.

[k-kern-bugzilla (k-kern-bugzilla-linux-kernel-bugs)]

I've been upgraded (F30) into the 5.1.18-300.fc30.x86_64 kernel before a while, problem still remains. So it has to be something (which occurs) between 5.1.16 and 5.1.17 and it's not solved yet.

[igorkuo (igorkuo-linux-kernel-bugs)]

Applying the following patch may fix this bug: https://www.spinics.net/lists/linux-input/msg61859.html.
See also https://bugzilla.kernel.org/show_bug.cgi?id=203369#c7.

[k-kern-bugzilla (k-kern-bugzilla-linux-kernel-bugs)]

Yes, this patch is working well, as I tested before a while and confirmed also in RedHat bugzilla there :

https://bugzilla.redhat.com/show_bug.cgi?id=1730762

[morfikov (morfikov-linux-kernel-bugs)]

I also can confirm the patch fixes the scroll issue (tested with the kernel 5.2.1).

[dithpri (dithpri-linux-kernel-bugs)]

I can also confirm the patch works, tested on kernel 5.2.0.

[ikalvachev (ikalvachev-linux-kernel-bugs)]

This patch fixes the scroll issue for me too.

I'm with fairly old A4Tech X6-005D
a4tech 0003:09DA:000A.0001: input,hidraw0: USB HID v1.10 Mouse [A4Tech PS/2+USB Mouse]

I've tested it on 5.2.1 and 5.2.2.

I hope the patch will make it into 5.2.3.

[k-kern-bugzilla (k-kern-bugzilla-linux-kernel-bugs)]

Could anybody confirm, if this patch is (or isn't yet) included in the fresh 5.2.4 kernel, please ?

[igorkuo (igorkuo-linux-kernel-bugs)]

Probably not. You can search for "a4tech" in kernel patch change logs here: https://cdn.kernel.org/pub/linux/kernel/v5.x/ChangeLog-5.2.4 (replace the version number at the end of this URL to check out other versions).

[k-kern-bugzilla (k-kern-bugzilla-linux-kernel-bugs)]

Hmm, probably the same for 5.1.21 :-(. Is here somebody from upstream, who can say to us, when this patch is planned for (which) stable kernel? Or explain, why it will not be possible (in the near future) ? I understand, that sometimes the patch can have more cons than pros, can be dangerous/broken/whatever, but I guess this is not the case (as we already confirmed, inserting this patch into 5.1.18 kernel within Fedora kernel-tree works like a charm, nothing else is affected, etc.). Thanks.

[ikalvachev (ikalvachev-linux-kernel-bugs)]

This bug has been filled under Other/Other product/category, so it goes into "other" maillist. You can assume no developer would read that.

I opened a new bug into the correct category, but so far it seem to be ignored too.
https://bugzilla.kernel.org/show_bug.cgi?id=204347

I guess we need to escalate the things.

[ikalvachev (ikalvachev-linux-kernel-bugs)]

The patch has finally made it into linux-5.3-rc4

Maybe soon it will trickle down to older kernel patches.

[ikalvachev (ikalvachev-linux-kernel-bugs)]

The fix is in kernel 5.2.11 .

I don't think they would be releasing any more revisions of linux-5.1.x ,
so I consider the bug fixed.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1843323

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Christian Schrötter (killerbees19)]

apport information

[Christian Schrötter (killerbees19)]

apport information

[Christian Schrötter (killerbees19)]

apport information

[Christian Schrötter (killerbees19)]

apport information

[Kai-Heng Feng (kaihengfeng)]

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.3-rc8/

[vlad (vladisslav)]

I've tested latest mainline kernel.
This bug is fixed in mainline. I'm using A4tech X6-90D and both wheels are working fine in mainline.

[vlad (vladisslav)]

This commit fixes the bug:
https://github.com/torvalds/linux/commit/1c703b53e5bfb5c2205c30f0fb157ce271fd42fb
Backport, please.

[Christian Schrötter (killerbees19)]

@vladisslav: Thanks! :-)

@Maintainer: I've build a test package with 1c703b53e5bfb5c2205c30f0fb157ce271fd42fb.patch and it fixes the bug for me. So it's a clear +1 from me for backporting this patch ASAP.

[Pawel Duda (paw-duda)]

 This bug has affected me as well: https://askubuntu.com/questions/1173890/mouse-wheel-doesnt-scroll-after-update-18-04-3-4-15-0-62-generic/1173894#1173894

Thanks for your work.

[Christian Schrötter (killerbees19)]

This should be fixed at 4.15.0-63.72 (and 4.15.0-65.74) -- available at bionic-proposed.

It's mentioned in the changelog, but I've not tested it yet.

https://wiki.ubuntu.com/Testing/EnableProposed

[Christian Schrötter (killerbees19)]

> […] but I've not tested it yet.

Confirmed, fixed in bionic-proposed! :-)

[vlad (vladisslav)]

I've upgraded to 4.15.0-64-generic from bionic-proposed and the bug is still here. :-(

[Christian Schrötter (killerbees19)]

@vladisslav: Your version is too old, that's not from bionic-proposed! ;-)

> $ apt-cache policy linux-image-generic
linux-image-generic:
> Installed: 4.15.0.65.67
> Candidate: 4.15.0.65.67
> Version table:
> *** 4.15.0.65.67 500
> 500 http://at.archive.ubuntu.com/ubuntu bionic-proposed/main amd64 Packages
> 100 /var/lib/dpkg/status
> 4.15.0.64.66 500
> 500 http://at.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
> 500 http://at.archive.ubuntu.com/ubuntu bionic-security/main amd64 Packages
> 4.15.0.20.23 500
> 500 http://at.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

I'm running 4.15.0.65.67 (uname = 4.15.0-65-generic) and it's working fine.

[Christian Schrötter (killerbees19)]

> $ apt-cache policy linux-image-4.15.0-65-generic
> linux-image-4.15.0-65-generic:
> Installed: 4.15.0-65.74
> Candidate: 4.15.0-65.74
> Version table:
> *** 4.15.0-65.74 500
> 500 http://at.archive.ubuntu.com/ubuntu bionic-proposed/main amd64 Packages
> 100 /var/lib/dpkg/status

[vlad (vladisslav)]

For some unknown reason I did not receive 4.15.0-65-generic yesterday.
Today I've installed latest updates and both mouse wheels are working as expected.
Confirmed, fixed.