Kernel 5.2.3 fails to fully boot on Lenovo 330s-15arr, black screen at login screen with cursor

[Kenji]

Was on 4.20, booted fine (with the boot option ivrs_ioapic[32]=00:14.0)

Tried to boot 5.2.3 (but I believe this happened on 5.1.X too)

It will boot to a certain extent, it does my disk password, i can see everything say "ok" when i do no quiet splash. But where it should go to the login screen I just see a single cursor

Setting nomodeset lets me boot, looking at logs:

Syslog

Jul 27 21:28:58 kenji-mintop systemd[1]: Startup finished in 41.291s (kernel) + 8.383s (userspace) = 49.675s.
Jul 27 21:28:59 kenji-mintop kernel: [ 50.535066] failed to write reg 1a6f4 wait reg 1a706
Jul 27 21:28:59 kenji-mintop NetworkManager[1082]: <info> [1564288139.7335] manager: NetworkManager state is now CONNECTED_GLOBAL
Jul 27 21:28:59 kenji-mintop nm-dispatcher: req:4 'connectivity-change': new request (1 scripts)
Jul 27 21:28:59 kenji-mintop nm-dispatcher: req:4 'connectivity-change': start running ordered scripts...
Jul 27 21:29:09 kenji-mintop kernel: [ 60.615575] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
Jul 27 21:29:09 kenji-mintop kernel: [ 60.615662] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process Xorg pid 1361 thread Xorg:cs0 pid 1736
Jul 27 21:29:09 kenji-mintop kernel: [ 60.615665] [drm] GPU recovery disabled.
Jul 27 21:29:11 kenji-mintop zerotier-one[1984]: connect: Host is unreachable
Jul 27 21:29:19 kenji-mintop kernel: [ 70.855956] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
Jul 27 21:29:19 kenji-mintop kernel: [ 70.856043] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process Xorg pid 1361 thread Xorg:cs0 pid 1736
Jul 27 21:29:19 kenji-mintop kernel: [ 70.856047] [drm] GPU recovery disabled.
Jul 27 21:29:20 kenji-mintop zerotier-one[1984]: message repeated 3 times: [ connect: Host is unreachable]
Jul 27 21:29:22 kenji-mintop systemd-timesyncd[968]: Synchronized to time server 91.189.94.4:123 (ntp.ubuntu.com).
Jul 27 21:29:23 kenji-mintop zerotier-one[1984]: connect: Host is unreachable
Jul 27 21:29:29 kenji-mintop kernel: [ 81.095310] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
Jul 27 21:29:29 kenji-mintop kernel: [ 81.095397] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process Xorg pid 1361 thread Xorg:cs0 pid 1736
Jul 27 21:29:29 kenji-mintop kernel: [ 81.095401] [drm] GPU recovery disabled.
Jul 27 21:29:40 kenji-mintop kernel: [ 91.335557] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
Jul 27 21:29:40 kenji-mintop kernel: [ 91.335645] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process Xorg pid 1361 thread Xorg:cs0 pid 1736
Jul 27 21:29:40 kenji-mintop kernel: [ 91.335648] [drm] GPU recovery disabled.
Jul 27 21:29:41 kenji-mintop zerotier-one[1984]: message repeated 6 times: [ connect: Host is unreachable]
Jul 27 21:29:43 kenji-mintop systemd[1]: Starting Stop ureadahead data collection...
Jul 27 21:29:43 kenji-mintop systemd[1]: Started Stop ureadahead data collection.
Jul 27 21:29:44 kenji-mintop zerotier-one[1984]: connect: Host is unreachable
Jul 27 21:29:50 kenji-mintop kernel: [ 101.575935] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
Jul 27 21:29:50 kenji-mintop kernel: [ 101.576023] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process Xorg pid 1361 thread Xorg:cs0 pid 1736
Jul 27 21:29:50 kenji-mintop kernel: [ 101.576027] [drm] GPU recovery disabled.
Jul 27 21:30:00 kenji-mintop kernel: [ 111.815551] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
Jul 27 21:30:00 kenji-mintop kernel: [ 111.815638] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process Xorg pid 1361 thread Xorg:cs0 pid 1736
Jul 27 21:30:00 kenji-mintop kernel: [ 111.815642] [drm] GPU recovery disabled.

Kern.log

Jul 27 21:28:56 kenji-mintop kernel: [ 47.231201] failed to write reg 1a6f4 wait reg 1a706
Jul 27 21:28:57 kenji-mintop kernel: [ 48.907343] failed to write reg 28b4 wait reg 28c6
Jul 27 21:28:58 kenji-mintop kernel: [ 49.772880] capability: warning: `zerotier-one' uses 32-bit capabilities (legacy support in use)
Jul 27 21:28:59 kenji-mintop kernel: [ 50.535066] failed to write reg 1a6f4 wait reg 1a706
Jul 27 21:29:09 kenji-mintop kernel: [ 60.615575] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
Jul 27 21:29:09 kenji-mintop kernel: [ 60.615662] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process Xorg pid 1361 thread Xorg:cs0 pid 1736
Jul 27 21:29:09 kenji-mintop kernel: [ 60.615665] [drm] GPU recovery disabled.
Jul 27 21:29:19 kenji-mintop kernel: [ 70.855956] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
Jul 27 21:29:19 kenji-mintop kernel: [ 70.856043] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process Xorg pid 1361 thread Xorg:cs0 pid 1736
Jul 27 21:29:19 kenji-mintop kernel: [ 70.856047] [drm] GPU recovery disabled.
Jul 27 21:29:29 kenji-mintop kernel: [ 81.095310] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
Jul 27 21:29:29 kenji-mintop kernel: [ 81.095397] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process Xorg pid 1361 thread Xorg:cs0 pid 1736
Jul 27 21:29:29 kenji-mintop kernel: [ 81.095401] [drm] GPU recovery disabled.
Jul 27 21:29:40 kenji-mintop kernel: [ 91.335557] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
Jul 27 21:29:40 kenji-mintop kernel: [ 91.335645] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process Xorg pid 1361 thread Xorg:cs0 pid 1736
Jul 27 21:29:40 kenji-mintop kernel: [ 91.335648] [drm] GPU recovery disabled.
Jul 27 21:29:50 kenji-mintop kernel: [ 101.575935] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
Jul 27 21:29:50 kenji-mintop kernel: [ 101.576023] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process Xorg pid 1361 thread Xorg:cs0 pid 1736
Jul 27 21:29:50 kenji-mintop kernel: [ 101.576027] [drm] GPU recovery disabled.
Jul 27 21:30:00 kenji-mintop kernel: [ 111.815551] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=1, emitted seq=3
Jul 27 21:30:00 kenji-mintop kernel: [ 111.815638] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process Xorg pid 1361 thread Xorg:cs0 pid 1736
Jul 27 21:30:00 kenji-mintop kernel: [ 111.815642] [drm] GPU recovery disabled.

Seems maybe something to do with "failed to write reg 1a6f4 wait reg 1a706" but unsure how to fix it

[Kenji (dude2k5)]

I think I fixed this myself!

I downloaded the latest drivers from amd

https://www.amd.com/en/support/kb/release-notes/rn-amdgpu-unified-navi-linux

extracted them all

ran

 sudo ./amdgpu-pro-install

and it seemed to work!

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Wes Newell (wesnewell)]

Same here. Reported to
https://bugzilla.kernel.org/show_bug.cgi?id=204325
Covers all 5.2.x kernels up to 5.2.5. No video, no KB response. But system runs. Can ssh into it. Runs fine on kernels up to 5.1.21.
Ryzen 3 2200G using internal video.

[Thomas U. (thomas-unterthiner)]

FWIW, I seem to have the same problem after upgrading to Xubuntu 19.10 RC from ubuntu 19.04 today (Kernel 5.3.0), using a Thinkpad X395 (AMD Ryzen 5 PRO 3500U APU). The system seems to boot fine up to the login screen, but after login, the screen goes blank and the system apparently freezes. Setting 'nomodeset' on boot makes the problem disappear.

[Kai-Heng Feng (kaihengfeng)]

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc3/

[Archish (archish)]

Issue exists with 5.4.1 kernel as well. Using Thinkpad T495s with Ryzen 3500U
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.1/

[Soedarsono (soedar)]

Using Thinkpad T495s with Ryzen 3500U, on Ubuntu Budgie 18.04.

After upgrading to Kernel 5.3, I ran into black screen at login and general system instability, and lots of "failed to write reg ... wait reg ..." in dmesg. No issues when booting to Kernel 5.0.

Seems like there are several amdgpu firmeware upgrades in the past few week (https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/log/). Followed these instructions (source: https://www.phoronix.com/scan.php?page=news_item&px=Ubuntu-19.10-Radeon-RX-5700):

git clone git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git
cd linux-firmware/
sudo cp -va amdgpu/ /lib/firmware/
sudo update-initramfs -u
reboot

After that, and I'm no longer seeing "failed to write reg ... wait reg ..." in dmesg, and system is generally more stable.

[Vee Yee (veevyvy)]

I'm using ThinkPad T495 with Ryzen 3700U, on Ubuntu Eoan 19.10.

I ran into the same problem too. However, after following the suggestion by Soedarsono (Comment #7) a few days ago, the system seems stable & I experience no more blank screens since then.

[dilshan niranda perera (nirandaperera)]

I am facing the same issue with ThinkPad-T495 5.3.0-26-generic (ubuntu 18.04). I have seen a subtle nuance to the issue. I can successfully boot every time I am powered on. But this issue only occurs when I am on battery.

I tried the suggestion by Soedarsono (Comment #7) but the situation has not improved, unfortunately.
I got the following warnings.

"
update-initramfs: Generating /boot/initrd.img-5.3.0-26-generic
W: Possible missing firmware /lib/firmware/amdgpu/vega20_ta.bin for module amdgpu
W: Possible missing firmware /lib/firmware/amdgpu/navi10_mes.bin for module amdgpu
"

Could this be a problem?

[Martin Matuska (mm-vx)]

You can try the linux-firmware package from upcoming focal:
https://packages.ubuntu.com/focal/linux-firmware

Because of this bug I am currently running 19.10 with latest 5.5 kernel from mainline ppa:
https://kernel.ubuntu.com/~kernel-ppa/mainline/

With 5.5 the number of my problems was significantly reduced and suspend seems to work, too.
The 5.5 kernel works with VirtualBox 6.1.2 and zfsonlinux 0.8.3

For example, to try out 5.5.4 you may need the following packages:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5.4/linux-headers-5.5.4-050504_5.5.4-050504.202002150446_all.deb
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5.4/linux-headers-5.5.4-050504-generic_5.5.4-050504.202002150446_amd64.deb
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5.4/linux-image-unsigned-5.5.4-050504-generic_5.5.4-050504.202002150446_amd64.deb
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5.4/linux-modules-5.5.4-050504-generic_5.5.4-050504.202002150446_amd64.deb

[Reinado Duguet (rduguet)]

i used the script commented by Soedarsono and it was successful!

OS: Ubuntu 18.04 bionic

laptop, Lenovo Ideapad s540
amd 3500
radeon rx

thanks