sound doesn't work
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
after installing new kernel RV770 HDMI Audio [Radeon HD 4850/4870](Radeon 4850 512MB GODR3 PCI-E Dual Slot Fansin..... reported as Disabled and off in sound preferences-
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/
CurrentDesktop: MATE
DistroRelease: Linux Mint 19.1
InstallationDate: Installed on 2019-01-15 (151 days ago)
InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217
MachineType: Gigabyte Technology Co., Ltd. GA-MA785G-UD3H
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173.6
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: tessa
Uname: Linux 5.0.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/16/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F4
dmi.board.name: GA-MA785G-UD3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSof
dmi.product.name: GA-MA785G-UD3H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1832963
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.