Evince fails to open a pdf with an uninformative error message

[Peter Berry]

Binary package hint: evince

Bug #183271 results in Evince being unable to open http://www.smile.co.uk/terms . It fails with a rather uninformative message "error 2".

I suppose "error 2" is better than nothing (as with KPDF) but it is still pretty uninformative.

(NB: The bug here is not that it won' t open; that's the above mentioned bug in Poppler.)

[Pedro Villavicencio (pedro)]

Thanks for your report, can you attach that file to the report? Which version of Ubuntu are you running?

[Peter Berry (pwberry)]

This is Gutsy, Evince version 2.20.1.

[Sebastien Bacher (seb128)]

Thanks for your bug report. This bug has been reported to the developers of the software. You can track it and make comments here: http://bugzilla.gnome.org/show_bug.cgi?id=517081

[Peter Berry (pwberry)]

Why is the upstream bug marked as invalid? It's NEW in GNOME bugzilla.

[Sebastien Bacher (seb128)]

because the bug the task was pointing to has been marking duplicate, I've updated the task now but launchpad doesn't update those informations immediatly

[Ville Ranki (ville-ranki)]

Here's a document that gives "error 3":

http://blog.haerwu.biz/download/presentations/20080920-maemo-summit/Maemo-in-QEMU.pdf

If the document is broken, this is both usability issue and a loading bug.
Evince 2.22.2 on Ubuntu Hardy.

[arno_b (arno.b)]

Ville Ranki > I have no problem to open the document you gave on hardy with evince 2.22.2-0ubuntu1.

[Peter Berry (pwberry)]

Ville Ranki: works for me, as does the one from Smile, in Hardy.

[Dimitrios Symeonidis (azimout)]

ville-ranki, i can open your document fine in intrepid

[Dimitrios Symeonidis (azimout)]

in intrepid (evince: 2.24-1, libpoppler3: 0.8.7-1) the error message is now "Unable to open document, Failed to read the document catalog". marking as fix released