evince and kpdf fail to open a pdf which works in Adobe Reader 7

[Peter Berry]

According to friends who have it, http://www.smile.co.uk/terms works fine in Adobe Reader 7, but it will not open in Evince or KPDF. There's no indication as to what exactly the problem is: Evince fails with the very helpful "error 2", while KPDF simply says "Could not open <filename>".

[Pedro Villavicencio (pedro)]

Thanks for the report, can you attach the file to the report? Which version of Ubuntu are you running?

[Peter Berry (pwberry)]

Sorry... this is Gutsy.

[Jon Leighton (jonleighton)]

Poppler fails to render this file: http://www.smile.co.uk/images/pdf/CurrentAccountT&Cs.pdf

Adobe Reader renders it fine.

[Brad Hards (bradh)]

Urgh, looks like we are crashing.

Error: PDF file is damaged - attempting to reconstruct xref table...
Error: Catalog object is wrong type (array)
Error: Couldn't read page catalog
==9733== Conditional jump or move depends on uninitialised value(s)
==9733== at 0x408E4EB: Catalog::~Catalog() (Catalog.cc:217)
==9733== by 0x40ECDC2: PDFDoc::~PDFDoc() (PDFDoc.cc:233)

[Brad Hards (bradh)]

Not crashing in poppler, just in my test tool.

[Brad Hards (bradh)]

Looks like some kind of weirdness in the startxref search.

[Albert Astals Cid (aacid)]

Yeah it has several xref and there is one that points to 120 object as catalog but 120 is not a catalog but something else, the other xref says 114 is the catalog and it is, but we pick the 120 xref because it's the last and i think that's correct behaviour.

[Sebastien Bacher (seb128)]

 Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments here: https://bugs.freedesktop.org/show_bug.cgi?id=14399

[Sebastien Bacher (seb128)]

there is one task that's enough

[Albert Astals Cid (aacid)]

*** Bug 14399 has been marked as a duplicate of this bug. ***

[TerryG (tgalati4)]

Marked as Confirmed since the bug report got pushed to poppler bug tracking.

[Jonathan Thomas (echidnaman)]

A poppler bug, so closing the kdegraphics task.

[Albert Astals Cid (aacid)]

Works fine now.

[Albert Astals Cid (aacid)]

Somehow it stopped working :-/

[thomasfr (thomas-freitag)]

I don't know why it stopped working, but I found a solution for it: If the XRef catalog is not a dictionary, I try to reconstruct XRef and find another root reference first before returning. This works for this PDF, but I have to regtest the patch first. I'll probably do that next weekend and I'll come back then.

[thomasfr (thomas-freitag)]

Created attachment 66877
Try to find another rootNum if actual rootNum doesn't point to a dict

This patch solves the issue and is regtested successfully

[Albert Astals Cid (aacid)]

Commited

[penalvch (penalvch)]

Not reproducible with evince in Trusty.